How to contact arbitrator outside of application?

Support
1

After restoring my wallets from a backup, I’m unable to open support tickets on a couple of stuck trades. How can I get in touch with the arbitrators to complete these trades?

2

Did you see those stuck trades in “open trades” or in the history ?

Did you open the second trade when the first was already stuck ?

In any case, if your trades are well engaged with a trading partner, at the worst he will open a support ticket from his side.

3

Trade ids:
QgJUivZ-08525cf9-a016-4702-8b99-062107cb8908-081
Vo4mqJ-c348f88b-2409-429b-b832-c5d9d5d20501-080

4

Can you look up the arbitrator’s onion address for those trades?

We can always contact them here.

5

These appear to be @keo’s disputes. I do not have them in my queue / history.