# Support **URL:** https://bisq.community/c/support/18.md?page=12 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 13 --- ## [V1.7.3 Sell Offer Invisible and Wallet Undervalued](https://bisq.community/t/v1-7-3-sell-offer-invisible-and-wallet-undervalued/11083)
**Author:** [@JMK](https://bisq.community/u/JMK)\ **Replies:** 9\ **Last updated:** [September 17, 2021, 9:19pm UTC](https://bisq.community/t/v1-7-3-sell-offer-invisible-and-wallet-undervalued/11083 "2021-09-17T21:19:59Z")
I tried to create a sell offer but an “insufficient funds” message/bug claimed I had only 25% of what was in my Bisq wallet. I then transferred the funds to an external wallet, returned them to Bisq, and tried again. T… --- ## [❗ Users using Tor V2 are unable make or take offers](https://bisq.community/t/users-using-tor-v2-are-unable-make-or-take-offers/11050)
**Author:** [@Pazza](https://bisq.community/u/Pazza)\ **Replies:** 1\ **Last updated:** [September 17, 2021, 12:00pm UTC](https://bisq.community/t/users-using-tor-v2-are-unable-make-or-take-offers/11050 "2021-09-17T12:00:04Z")
:exclamation: IMPORTANT: :exclamation: If you have yet to update your Tor address from v2 to v3 please consider doing so as soon as possible as otherwise you will not be able to make or take offers: Changing your onion … --- ## [Warning - Deposit transaction is null or has unexpected input count](https://bisq.community/t/warning-deposit-transaction-is-null-or-has-unexpected-input-count/11094)
**Author:** [@Algonauts](https://bisq.community/u/Algonauts)\ **Replies:** 4\ **Last updated:** [September 16, 2021, 9:49pm UTC](https://bisq.community/t/warning-deposit-transaction-is-null-or-has-unexpected-input-count/11094 "2021-09-16T21:49:24Z")
Third trade on bisq here. I just received this error message twice, for 2 open sell order that got matched by a buyer. It says to get assistance from a mediator. I already have accepted both payment (Interac e-trans… --- ## [Installation Issue: Verifying Jar File on MacOS](https://bisq.community/t/installation-issue-verifying-jar-file-on-macos/11072)
**Author:** [@1mzq](https://bisq.community/u/1mzq)\ **Replies:** 2\ **Last updated:** [September 15, 2021, 3:19am UTC](https://bisq.community/t/installation-issue-verifying-jar-file-on-macos/11072 "2021-09-15T03:19:35Z")
I’m in the process of installing Bisq on MacOS and I’ve managed to get far enough to verify the signature file I’ve downloaded (“Good Signture” and all that). But then I read this on Bisq’s GitHub page (here): “Because… --- ## [Do I need an external Monero wallet?](https://bisq.community/t/do-i-need-an-external-monero-wallet/11080)
**Author:** [@Borque](https://bisq.community/u/Borque)\ **Replies:** 2\ **Last updated:** [September 14, 2021, 10:41am UTC](https://bisq.community/t/do-i-need-an-external-monero-wallet/11080 "2021-09-14T10:41:08Z")
Hello all. This is my first XMR/BTC trade. I am the XMR buyer/taker, selling BTC. I set up an XMR altcoin account and I can see my XMR Altcoin address in Bisq. Transaction has been confirmed. Payment from BTC buyer/XMR … --- ## [Problem with seller bank account name](https://bisq.community/t/problem-with-seller-bank-account-name/11081)
**Author:** [@mirko](https://bisq.community/u/mirko)\ **Replies:** 1\ **Last updated:** [September 14, 2021, 10:37am UTC](https://bisq.community/t/problem-with-seller-bank-account-name/11081 "2021-09-14T10:37:20Z")
I’m in the middle of a trade buying some BTC and the BTC sellers bank account name is not a real persons name, its a reference to buying BTC. How should I proceed in this situation? --- ## [Possible fishy trades](https://bisq.community/t/possible-fishy-trades/11074)
**Author:** [@bumpyhumpy2](https://bisq.community/u/bumpyhumpy2)\ **Replies:** 3\ **Last updated:** [September 14, 2021, 10:36am UTC](https://bisq.community/t/possible-fishy-trades/11074 "2021-09-14T10:36:28Z")
One week ago i sold BTC at a good price, and now i wanted to rebuy it. BUT, one thing attracted my attention. I selected seller, and i see that this is the same SEPA bank account holder, which sent me money week ago. Now… --- ## [Altcoins price feed below market price](https://bisq.community/t/altcoins-price-feed-below-market-price/11068)
**Author:** [@Badha5h](https://bisq.community/u/Badha5h)\ **Replies:** 6\ **Last updated:** [September 12, 2021, 8:51pm UTC](https://bisq.community/t/altcoins-price-feed-below-market-price/11068 "2021-09-12T20:51:18Z")
Hi All, Who is Bisq using for their price feed as their prices are way off. Calculated on a 2 BTC trade, selling Altcoin for BTC. ETH: $796 worse off than real price (0.01556BTC ) ZEC: $1379 worse off than real pric… --- ## [Bisq on Android?](https://bisq.community/t/bisq-on-android/9519)
**Author:** [@PepeLapiu](https://bisq.community/u/PepeLapiu)\ **Replies:** 8\ **Last updated:** [September 11, 2021, 1:07am UTC](https://bisq.community/t/bisq-on-android/9519 "2021-09-11T01:07:22Z")
I do understand that making all that code takes time and efforts. Don’t think for a second that I don’t appreciate that. However, are there any plans on getting Bisq to run on Android? It already runs on Mac, Windows, a… --- ## [Login Password](https://bisq.community/t/login-password/11069)
**Author:** [@HPTower](https://bisq.community/u/HPTower)\ **Replies:** 1\ **Last updated:** [September 8, 2021, 2:24pm UTC](https://bisq.community/t/login-password/11069 "2021-09-08T14:24:01Z")
Why does my Bisq wallet no longer ask for a password when I start it up? --- ## [PC Crashed, No Backup, Now What?](https://bisq.community/t/pc-crashed-no-backup-now-what/11040)
**Author:** [@DesertFox88](https://bisq.community/u/DesertFox88)\ **Replies:** 3\ **Last updated:** [August 29, 2021, 10:04am UTC](https://bisq.community/t/pc-crashed-no-backup-now-what/11040 "2021-08-29T10:04:31Z")
I had a Windows 10 Laptop that crashed and I didn’t back it up. I have the right seed words and password from my Bisq account on that Laptop. How do I get back into my wallet now that I have a new computer. Currently, ru… --- ## [Bisq mobile not syncing](https://bisq.community/t/bisq-mobile-not-syncing/11053)
**Author:** [@Charlee](https://bisq.community/u/Charlee)\ **Replies:** 6\ **Last updated:** [August 28, 2021, 4:24pm UTC](https://bisq.community/t/bisq-mobile-not-syncing/11053 "2021-08-28T16:24:32Z")
Hi, I am trying to use Bisq mobile for Android but I am not able to pair both desktop and mobile app using the pairing token provided in the mobile one, once I put it into Bisq desktop (v.1.7.2) nothing happens in Bisq m… --- ## [Is it safe to confirm received payments early with signed accounts?](https://bisq.community/t/is-it-safe-to-confirm-received-payments-early-with-signed-accounts/11058)
**Author:** [@ZuLeweiner](https://bisq.community/u/ZuLeweiner)\ **Replies:** 1\ **Last updated:** [August 27, 2021, 11:43pm UTC](https://bisq.community/t/is-it-safe-to-confirm-received-payments-early-with-signed-accounts/11058 "2021-08-27T23:43:29Z")
Or should I still wait a couple of days just in case chargeback occurs? Or is this risk eliminated by signed accounts? Thanks. --- ## [Revolut payment details are missing from an open trade](https://bisq.community/t/revolut-payment-details-are-missing-from-an-open-trade/11054)
**Author:** [@abbysome](https://bisq.community/u/abbysome)\ **Replies:** 2\ **Last updated:** [August 27, 2021, 11:33pm UTC](https://bisq.community/t/revolut-payment-details-are-missing-from-an-open-trade/11054 "2021-08-27T23:33:58Z")
Hi, I’ve entered into a trade to buy BTC via Revolut. The deposit has been paid and 6 confirmations have been reached. However the payment details are incomplete. The Revolut user ID field is missing, so I’m unable to… --- ## [Won't let me buy at all](https://bisq.community/t/wont-let-me-buy-at-all/11038)
**Author:** [@biscuit](https://bisq.community/u/biscuit)\ **Replies:** 12\ **Last updated:** [August 24, 2021, 8:39pm UTC](https://bisq.community/t/wont-let-me-buy-at-all/11038 "2021-08-24T20:39:58Z")
I’ve purchased BTC on Bisq many times with Zelle and National account currency, but now it won’t let me. I’ve tried to accept many offers, and I’ve placed my own offer. Every offer I’ve tried to accept it makes me wait… --- ## [I cannot take any offer anymore](https://bisq.community/t/i-cannot-take-any-offer-anymore/11048)
**Author:** [@cryptomarc](https://bisq.community/u/cryptomarc)\ **Replies:** 1\ **Last updated:** [August 24, 2021, 6:51pm UTC](https://bisq.community/t/i-cannot-take-any-offer-anymore/11048 "2021-08-24T18:51:51Z")
Two days ago, I discovered that Bisq won’t let me take any BTC buy offer. In other terms, I can’t sell any BTC on Bisq anymore. Every time I try to take an offer, it verifies the validity of the offer for a very unusual… --- ## [My offers won't publish anymore](https://bisq.community/t/my-offers-wont-publish-anymore/11033)
**Author:** [@BTCGambler](https://bisq.community/u/BTCGambler)\ **Replies:** 4\ **Last updated:** [August 24, 2021, 6:45pm UTC](https://bisq.community/t/my-offers-wont-publish-anymore/11033 "2021-08-24T18:45:16Z")
Hi, I recently had 3 open offers running on bisq for SEPA and Instant SEPA payments. Once an offer was taken I decided to disable the other 2 offers for now. Couple days later I wanted to enable the other two offers a… --- ## [Can't login](https://bisq.community/t/cant-login/11044)
**Author:** [@pejma](https://bisq.community/u/pejma)\ **Replies:** 0\ **Last updated:** [August 23, 2021, 4:18am UTC](https://bisq.community/t/cant-login/11044 "2021-08-23T04:18:55Z")
Hello. I can not log in for 2 days already. Can you help to solve the problem? --- ## [Bank won't allow me to send funds, trade is initiated, what do?](https://bisq.community/t/bank-wont-allow-me-to-send-funds-trade-is-initiated-what-do/11010)
**Author:** [@elbowghost](https://bisq.community/u/elbowghost)\ **Replies:** 2\ **Last updated:** [August 17, 2021, 5:30am UTC](https://bisq.community/t/bank-wont-allow-me-to-send-funds-trade-is-initiated-what-do/11010 "2021-08-17T05:30:17Z")
Somebody accepted a buy offer I had put up that was for a relatively large amount. The seller sent the BTC and I’m unable to send the funds due to transfer limits at my banking institution, I tried chatting with the sel… --- ## [Bisq 1.7.2 silently crashing 1 minute after start](https://bisq.community/t/bisq-1-7-2-silently-crashing-1-minute-after-start/10995)
**Author:** [@IcaruJ](https://bisq.community/u/IcaruJ)\ **Replies:** 10\ **Last updated:** [August 16, 2021, 8:37pm UTC](https://bisq.community/t/bisq-1-7-2-silently-crashing-1-minute-after-start/10995 "2021-08-16T20:37:46Z")
I just updated to the latest version, but I believe the same problem was happening in the old version as well. I’m using it on Windows 10 Pro 64, I have 64GB of RAM (just in case someone thinks it’s lack of memory). H… --- ## [BSQ wallet](https://bisq.community/t/bsq-wallet/11027)
**Author:** [@Marekemil](https://bisq.community/u/Marekemil)\ **Replies:** 3\ **Last updated:** [August 16, 2021, 1:34pm UTC](https://bisq.community/t/bsq-wallet/11027 "2021-08-16T13:34:45Z")
Ballance of my BSQ wallet is: Why I cannot use for buy BTC fees? It happend third time, first when I buy some BSQ, I did some transactions but after some transactions told me BISQ app, you have not enough BSQ. So I … --- ## [Trade stuck at Wait for blockchain confirmation](https://bisq.community/t/trade-stuck-at-wait-for-blockchain-confirmation/11025)
**Author:** [@aidfarh](https://bisq.community/u/aidfarh)\ **Replies:** 3\ **Last updated:** [August 14, 2021, 9:53am UTC](https://bisq.community/t/trade-stuck-at-wait-for-blockchain-confirmation/11025 "2021-08-14T09:53:49Z")
I’m buying BTC as the maker. According to bisq, deposit transaction has been published, but the transaction does not appear in the mempool. The problem’s apparently at the seller’s end, but they’re not responding to my c… --- ## [Can't install Bisq in Qubes/Debian 10](https://bisq.community/t/cant-install-bisq-in-qubes-debian-10/10977)
**Author:** [@mupsidokko](https://bisq.community/u/mupsidokko)\ **Replies:** 1\ **Last updated:** [August 12, 2021, 3:04am UTC](https://bisq.community/t/cant-install-bisq-in-qubes-debian-10/10977 "2021-08-12T03:04:23Z")
Hi, I am following the guide Running Bisq on Qubes - Bisq Wiki This is not my first time installing Bisq in Qubes - Debian 10, I installed version 1.6.0 a few months ago without any issue following it step by step. But… --- ## [1.7.2 Debian Installation Error](https://bisq.community/t/1-7-2-debian-installation-error/11014)
**Author:** [@mupsidokko](https://bisq.community/u/mupsidokko)\ **Replies:** 3\ **Last updated:** [August 12, 2021, 1:38am UTC](https://bisq.community/t/1-7-2-debian-installation-error/11014 "2021-08-12T01:38:16Z")
Hi, I’m getting this error when executing command sudo dpkg -i “Bisq-64bit-1.7.2.deb” in Debian 10: Selecting previously unselected package bisq. (Reading database … 179628 files and directories currently installed.) … --- ## [Bank looking for more personal information](https://bisq.community/t/bank-looking-for-more-personal-information/11013)
**Author:** [@Petyr-Baelish](https://bisq.community/u/Petyr-Baelish)\ **Replies:** 3\ **Last updated:** [August 11, 2021, 4:24pm UTC](https://bisq.community/t/bank-looking-for-more-personal-information/11013 "2021-08-11T16:24:27Z")
I have used bisq many times to both buy and sell crypto using the SEPA bank transfer payment method. The only information required to use this method is Name, IBAN and BIC codes. Now a buyer has not started the payment… --- ## [Stuck trade from October 29](https://bisq.community/t/stuck-trade-from-october-29/6639)
**Author:** [@trybtc](https://bisq.community/u/trybtc)\ **Replies:** 29\ **Last updated:** [August 3, 2021, 5:41am UTC](https://bisq.community/t/stuck-trade-from-october-29/6639 "2021-08-03T05:41:31Z")
I placed a BTC sell offer which was accepted on October 29. Since then the trade has been stuck on “Wait until payment has started”. I’ve opened a dispute but that has been ignored. See screenshot: The tradeID is FRI… --- ## [Bisq fails to launch. Windows 10 and other OS](https://bisq.community/t/bisq-fails-to-launch-windows-10-and-other-os/10769)
**Author:** [@pinkyale](https://bisq.community/u/pinkyale)\ **Replies:** 6\ **Last updated:** [August 2, 2021, 11:52pm UTC](https://bisq.community/t/bisq-fails-to-launch-windows-10-and-other-os/10769 "2021-08-02T23:52:46Z")
Hi I installed Bisq a couple days ago and completed some trades. Last night I left Bisq open and my computer went to sleep. This morning Bisq was open but disconnected so I closed it. When I try to open it again, it does… --- ## [BISQ app is not opening on Windows10](https://bisq.community/t/bisq-app-is-not-opening-on-windows10/9093)
**Author:** [@Roken](https://bisq.community/u/Roken)\ **Replies:** 9\ **Last updated:** [August 2, 2021, 11:52pm UTC](https://bisq.community/t/bisq-app-is-not-opening-on-windows10/9093 "2021-08-02T23:52:18Z")
Hello. I just downloaded BISQ for Windows 10 now. I installed the program, but the app never start. What is wrong? --- ## [Newbie probably fallen into a scam](https://bisq.community/t/newbie-probably-fallen-into-a-scam/10999)
**Author:** [@franumber](https://bisq.community/u/franumber)\ **Replies:** 2\ **Last updated:** [August 1, 2021, 7:44am UTC](https://bisq.community/t/newbie-probably-fallen-into-a-scam/10999 "2021-08-01T07:44:57Z")
Hi there, I’m new here and I’d like to thank everybody. Unfortunately I probably fall into a scam. I make an offer to buy my first 0.01 BTC. This offer was accepted quickly, by a user I didn’t check (I’m a newbie). I ma… --- ## ["payment started" button not working](https://bisq.community/t/payment-started-button-not-working/10987)
**Author:** [@ulisses1979](https://bisq.community/u/ulisses1979)\ **Replies:** 2\ **Last updated:** [July 25, 2021, 12:20am UTC](https://bisq.community/t/payment-started-button-not-working/10987 "2021-07-25T00:20:05Z")
I made a payment to a peer and clicked on “payment started” button. A message is issued: “please send confirmation again”. I reclick the button but the same failure message is always shown… is there something i could do … [Previous page](https://bisq.community/c/support/18.md?page=11) [Next page](https://bisq.community/c/support/18.md?page=13)