# Support **URL:** https://bisq.community/c/support/18.md?page=19 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 20 --- ## [Mediation suggestion](https://bisq.community/t/mediation-suggestion/10185)
**Author:** [@alfredo](https://bisq.community/u/alfredo)\ **Replies:** 3\ **Last updated:** [January 3, 2021, 12:34am UTC](https://bisq.community/t/mediation-suggestion/10185 "2021-01-03T00:34:04Z")
Hello, I´m in the middle on a dispute and I don´t know where can I check which is the mediation suggestion, I tried everything on the “support” tab but I´m not able to check / accept the suggestion. Can anyone help me?… --- ## [Funds locked from failed trade](https://bisq.community/t/funds-locked-from-failed-trade/10161)
**Author:** [@varu](https://bisq.community/u/varu)\ **Replies:** 3\ **Last updated:** [January 2, 2021, 9:15am UTC](https://bisq.community/t/funds-locked-from-failed-trade/10161 "2021-01-02T09:15:00Z")
I had a transaction which never published. I contacted a moderator which nullified the transaction and suggested resync spv to get my funds back and closed the ticket. After multiple resync my funds are still locked. The… --- ## [300+ BSQ not recognized by Bisq wallet after 180 confirmations](https://bisq.community/t/300-bsq-not-recognized-by-bisq-wallet-after-180-confirmations/10165)
**Author:** [@gitman23](https://bisq.community/u/gitman23)\ **Replies:** 2\ **Last updated:** [January 1, 2021, 5:29pm UTC](https://bisq.community/t/300-bsq-not-recognized-by-bisq-wallet-after-180-confirmations/10165 "2021-01-01T17:29:21Z")
I sent about 300 BSQ from one bisq to another. in the sending bisq wallet this looks ok and the balance is down 300. In the receiving Bisq the transaction shows up with status “not recognized” and the balance didn’t incr… --- ## [Monero transaction issue](https://bisq.community/t/monero-transaction-issue/10175)
**Author:** [@jonny3](https://bisq.community/u/jonny3)\ **Replies:** 6\ **Last updated:** [December 30, 2020, 5:19pm UTC](https://bisq.community/t/monero-transaction-issue/10175 "2020-12-30T17:19:20Z")
Hello there, I got a problem buying Monero. The Monero amount has not arrived in my wallet and it was supposed to be done more than three hours ago so I cant confirm the payment. I checked the address is fine and accord… --- ## [Locked at "wait until payment arrived"](https://bisq.community/t/locked-at-wait-until-payment-arrived/10164)
**Author:** [@Zag](https://bisq.community/u/Zag)\ **Replies:** 2\ **Last updated:** [December 28, 2020, 10:28pm UTC](https://bisq.community/t/locked-at-wait-until-payment-arrived/10164 "2020-12-28T22:28:47Z")
I purchased BTC using Zelle. After sending the funds to the seller, I clicked the button stating that the funds were sent and the trade process moved to step 3 “waiting until payment arrived”. There was a snafu with Zell… --- ## [Larger offers not showing](https://bisq.community/t/larger-offers-not-showing/10160)
**Author:** [@Borque](https://bisq.community/u/Borque)\ **Replies:** 1\ **Last updated:** [December 27, 2020, 10:18pm UTC](https://bisq.community/t/larger-offers-not-showing/10160 "2020-12-27T22:18:21Z")
Hi. When I sort the available offers, filter by currency = show all, and filter by payment method = show all, the largest offer I see is 2.0000 BTC, not that I could even buy close to that amount: https://postimg.cc/MXWL… --- ## [Taker fee transaction is not found](https://bisq.community/t/taker-fee-transaction-is-not-found/10157)
**Author:** [@Tony](https://bisq.community/u/Tony)\ **Replies:** 1\ **Last updated:** [December 27, 2020, 10:15pm UTC](https://bisq.community/t/taker-fee-transaction-is-not-found/10157 "2020-12-27T22:15:55Z")
Hello! Trade is stuck in “wait for blockchain confirmation” and taker is not responding for 3 months now. I’ve made a resync of SPV chain, but the problem was still there. Opening a dispute is not possible since there… --- ## [Deposit not propagating](https://bisq.community/t/deposit-not-propagating/10060)
**Author:** [@gitman23](https://bisq.community/u/gitman23)\ **Replies:** 3\ **Last updated:** [December 27, 2020, 10:07pm UTC](https://bisq.community/t/deposit-not-propagating/10060 "2020-12-27T22:07:36Z")
On my trade since 26 hours the deposit isn’t propagating in the blockchain (“seen by 0 peers”, “0 confirmation”). New start of the app didn’t help and the deposit transaction id isn’t known to the Bitcoin blockchain. How… --- ## [Bank locked my account in error. Will I lose the deposit (Buyer)?](https://bisq.community/t/bank-locked-my-account-in-error-will-i-lose-the-deposit-buyer/10149)
**Author:** [@Borque](https://bisq.community/u/Borque)\ **Replies:** 3\ **Last updated:** [December 27, 2020, 10:05pm UTC](https://bisq.community/t/bank-locked-my-account-in-error-will-i-lose-the-deposit-buyer/10149 "2020-12-27T22:05:52Z")
Hello all, new here. Having trouble with a buy order using Zelle. Bank said my account was locked due to a fraud alert. I went in and they couldn’t tell me why the account was locked by them. So I showed docs, authorized… --- ## [Help BTC transfer not showing up in Bisq wallet](https://bisq.community/t/help-btc-transfer-not-showing-up-in-bisq-wallet/10151)
**Author:** [@varu](https://bisq.community/u/varu)\ **Replies:** 3\ **Last updated:** [December 27, 2020, 9:05pm UTC](https://bisq.community/t/help-btc-transfer-not-showing-up-in-bisq-wallet/10151 "2020-12-27T21:05:22Z")
It has been almost four hours since I sent the BTC, and currently has 13 confirmations on the Blockchain. I have also resync-ed SPV file, but the balance is not showing up. I do seem to be connected to 9 Bitcoin Networ… --- ## [Deposit transaction ID blank after ID not showing in Explorer (v1.5.1)](https://bisq.community/t/deposit-transaction-id-blank-after-id-not-showing-in-explorer-v1-5-1/10125)
**Author:** [@keuspastis](https://bisq.community/u/keuspastis)\ **Replies:** 10\ **Last updated:** [December 26, 2020, 9:44am UTC](https://bisq.community/t/deposit-transaction-id-blank-after-id-not-showing-in-explorer-v1-5-1/10125 "2020-12-26T09:44:24Z")
Hi there, I had and deposit transaction ID which was not found in Block Explorer so I deleted and resync the SPV file and now it complains saying: “The maker fee transaction for offer with ID xxxx is invalid. Transactio… --- ## [Can't confirm payment (v1.5.1)](https://bisq.community/t/cant-confirm-payment-v1-5-1/10129)
**Author:** [@Asrael](https://bisq.community/u/Asrael)\ **Replies:** 2\ **Last updated:** [December 25, 2020, 6:32pm UTC](https://bisq.community/t/cant-confirm-payment-v1-5-1/10129 "2020-12-25T18:32:12Z")
Hello, The first time I have this situation and didn’t see someone with a similar case but my problem is very much like this one. I sold bitcoins, the person made the bank payment to my bank account, but I am unable to… --- ## [Account didn't get signed](https://bisq.community/t/account-didnt-get-signed/8904)
**Author:** [@Chris](https://bisq.community/u/Chris)\ **Replies:** 3\ **Last updated:** [December 22, 2020, 6:45pm UTC](https://bisq.community/t/account-didnt-get-signed/8904 "2020-12-22T18:45:34Z")
Hello, I am new to Bisq and I just did my first trade. I successfully completed a buy-BTC with a signed Account 1 day ago, but my trading account didn’t get signed. The trade ID: 449350-18f1f97a-b028-45ac-b302-ea79fefb… --- ## [Account Signing](https://bisq.community/t/account-signing/10112)
**Author:** [@Dimebag](https://bisq.community/u/Dimebag)\ **Replies:** 3\ **Last updated:** [December 21, 2020, 7:05am UTC](https://bisq.community/t/account-signing/10112 "2020-12-21T07:05:58Z")
Hi guys, hope you’re all well and thanks for any help or support. So I’m trying to get Monero and downloaded the bisq platform over the weekend. Once downloaded, I moved some bitcoin from another platform I use to bisq,… --- ## [Deposit “transaction not found”](https://bisq.community/t/deposit-transaction-not-found/10108)
**Author:** [@Lr22](https://bisq.community/u/Lr22)\ **Replies:** 1\ **Last updated:** [December 20, 2020, 10:31am UTC](https://bisq.community/t/deposit-transaction-not-found/10108 "2020-12-20T10:31:45Z")
I have two offers where I’m the maker. Both of them are stuck, wating for blockchain confirmation”, with deposit transaction id = N/D. I’ve tried resynching the SPV and it has had no effect. Is there a way I can rebroad… --- ## [How to transfer to Ledger S](https://bisq.community/t/how-to-transfer-to-ledger-s/10106)
**Author:** [@drsammyz](https://bisq.community/u/drsammyz)\ **Replies:** 1\ **Last updated:** [December 20, 2020, 12:56am UTC](https://bisq.community/t/how-to-transfer-to-ledger-s/10106 "2020-12-20T00:56:56Z")
Looking for help in transfering bisq coins to ledger nano S. Any help is appreciated. Thanks --- ## [Problem with blockchain confirmation 1.5.1](https://bisq.community/t/problem-with-blockchain-confirmation-1-5-1/10103)
**Author:** [@bertvanhouten](https://bisq.community/u/bertvanhouten)\ **Replies:** 2\ **Last updated:** [December 19, 2020, 9:45pm UTC](https://bisq.community/t/problem-with-blockchain-confirmation-1-5-1/10103 "2020-12-19T21:45:32Z")
Looking for help here: I have two offers where I’m the maker. Both have been taken by other traders. Both are stuck in “Waiting for blockchain confirmation” Both deposit transactions were confirmed many hours ago and h… --- ## [How To Cancel An Ongoing Bisq Trade](https://bisq.community/t/how-to-cancel-an-ongoing-bisq-trade/10100)
**Author:** [@LockedBTC](https://bisq.community/u/LockedBTC)\ **Replies:** 1\ **Last updated:** [December 19, 2020, 7:11am UTC](https://bisq.community/t/how-to-cancel-an-ongoing-bisq-trade/10100 "2020-12-19T07:11:21Z")
Hi, The buyer opened trade for Western Union, and sent receipt of payment however when i tried to cash the money, WU MTCN # displayed transaction cancelled. Both buyer and myself have agreed to cancel the trade but do … --- ## [Waiting for response of blockchain](https://bisq.community/t/waiting-for-response-of-blockchain/10093)
**Author:** [@silver](https://bisq.community/u/silver)\ **Replies:** 1\ **Last updated:** [December 18, 2020, 5:27pm UTC](https://bisq.community/t/waiting-for-response-of-blockchain/10093 "2020-12-18T17:27:44Z")
I bought BTC as a maker 16.12.2020 and have not received a confirmation from blockchain yet. ID itvazdn6-1cda28ce-148e-4e00-9f40-1218e8f7dc8b-151 Is it fail of BISQ? Also deposit transaction ID has disappeared today. --- ## [BTC was send but BISQ dont react 1.5.1](https://bisq.community/t/btc-was-send-but-bisq-dont-react-1-5-1/10079)
**Author:** [@jabber](https://bisq.community/u/jabber)\ **Replies:** 2\ **Last updated:** [December 17, 2020, 1:41pm UTC](https://bisq.community/t/btc-was-send-but-bisq-dont-react-1-5-1/10079 "2020-12-17T13:41:41Z")
Hello there is an issue with trade id FgA8mrZY-2f62ee69-84b9-4f85-9969-bc4024ba0f25-142. There is confirmed transaction 7a0bb46edbb7ba0598fc6f8b3ba8e4cf8868077a4da013fc8795a1d7f65bec81 but BISQ not recognize it and ther… --- ## [No funds (40 confirmations)](https://bisq.community/t/no-funds-40-confirmations/10084)
**Author:** [@BjorsonM](https://bisq.community/u/BjorsonM)\ **Replies:** 1\ **Last updated:** [December 17, 2020, 9:14am UTC](https://bisq.community/t/no-funds-40-confirmations/10084 "2020-12-17T09:14:07Z")
Hey guys, I have sent BTC from electrum wallet to Bisq wallet and when I click on wallet address on Bisq it takes me to mempool space and the funds are visible there but there is nothing visible on Bisq. Btw I downloade… --- ## [Zelle reached limit after I made a purchase. Help](https://bisq.community/t/zelle-reached-limit-after-i-made-a-purchase-help/10086)
**Author:** [@BFG](https://bisq.community/u/BFG)\ **Replies:** 1\ **Last updated:** [December 17, 2020, 8:50am UTC](https://bisq.community/t/zelle-reached-limit-after-i-made-a-purchase-help/10086 "2020-12-17T08:50:49Z")
Unknowingly, I reached a limit on my Zelle account after I had made a buy-trade on two .01. I did not know I had a limit on my Zelle account. I want to pay, the sellers await. Is there an alternative payment ideas? --- ## [Confirm payment button fails, mediator doesn't resond v1.5.1](https://bisq.community/t/confirm-payment-button-fails-mediator-doesnt-resond-v1-5-1/10080)
**Author:** [@jabber](https://bisq.community/u/jabber)\ **Replies:** 3\ **Last updated:** [December 17, 2020, 8:30am UTC](https://bisq.community/t/confirm-payment-button-fails-mediator-doesnt-resond-v1-5-1/10080 "2020-12-17T08:30:35Z")
There is an issue with trade CJNJBGD-a5e64a08-5655-4c9b-bc2b-4a06500f3043-150 … mediator didnt answer for several days we ask him to release BTC to buyer. Can you release BTC to buyer please? Thanks --- ## [Failed trade (deposit tx not broadcasted) at v1.5.1](https://bisq.community/t/failed-trade-deposit-tx-not-broadcasted-at-v1-5-1/10075)
**Author:** [@risv0](https://bisq.community/u/risv0)\ **Replies:** 1\ **Last updated:** [December 16, 2020, 8:07am UTC](https://bisq.community/t/failed-trade-deposit-tx-not-broadcasted-at-v1-5-1/10075 "2020-12-16T08:07:56Z")
Hi, a transaction of mine says ‘seen by 0 peers / 0 confirmations’ since days. How do I solve that? Can I re-submit the transaction? My BTC are also locked and there’s no way to cancel the trade on my side. And I don’t… --- ## [Newbie questions for version 1.5.1](https://bisq.community/t/newbie-questions-for-version-1-5-1/10065)
**Author:** [@BTCFI](https://bisq.community/u/BTCFI)\ **Replies:** 1\ **Last updated:** [December 14, 2020, 9:44am UTC](https://bisq.community/t/newbie-questions-for-version-1-5-1/10065 "2020-12-14T09:44:03Z")
Hi there, I finally made a successsful trade but it didn’t exactly go without any problems. ;-( I set an offer to buy BTC via SEPA payment. I understand that being new and not being ‘signed’ yet, its harder to find a t… --- ## [No response from mediation](https://bisq.community/t/no-response-from-mediation/10059)
**Author:** [@Ksmith15](https://bisq.community/u/Ksmith15)\ **Replies:** 3\ **Last updated:** [December 14, 2020, 9:35am UTC](https://bisq.community/t/no-response-from-mediation/10059 "2020-12-14T09:35:21Z")
Trade ID 757688. I have responded to mediation and let it be known I have received payment but have not heard back from mediator --- ## [Lost security deposit](https://bisq.community/t/lost-security-deposit/10068)
**Author:** [@difalck](https://bisq.community/u/difalck)\ **Replies:** 1\ **Last updated:** [December 13, 2020, 11:37pm UTC](https://bisq.community/t/lost-security-deposit/10068 "2020-12-13T23:37:48Z")
I’m a newbie. I placed a security deposit but was then delayed before placing the offer to buy BTC. When I returned my deposit is not in my wallet and has gone to another address. I have the page showing the transaction … --- ## [Why are mediators in support of pressure and threat tactics?](https://bisq.community/t/why-are-mediators-in-support-of-pressure-and-threat-tactics/10057)
**Author:** [@BTCGambler](https://bisq.community/u/BTCGambler)\ **Replies:** 3\ **Last updated:** [December 13, 2020, 12:33am UTC](https://bisq.community/t/why-are-mediators-in-support-of-pressure-and-threat-tactics/10057 "2020-12-13T00:33:34Z")
Hi, recently I had a trade with someone where I experienced issues with the client as stated in the other thread: So it took me a couple of days to realize and repair the issue because the software wasn’t working corr… --- ## [Move trade to failed trades](https://bisq.community/t/move-trade-to-failed-trades/9988)
**Author:** [@mateusz\_mp](https://bisq.community/u/mateusz_mp)\ **Replies:** 8\ **Last updated:** [December 12, 2020, 6:50pm UTC](https://bisq.community/t/move-trade-to-failed-trades/9988 "2020-12-12T18:50:17Z")
How can I move a failed trade to failed trades? I get this message, but no button to move the trade: --- ## [Launch Bisq after almost three years - not working](https://bisq.community/t/launch-bisq-after-almost-three-years-not-working/10018)
**Author:** [@DogWolf](https://bisq.community/u/DogWolf)\ **Replies:** 4\ **Last updated:** [December 12, 2020, 5:19pm UTC](https://bisq.community/t/launch-bisq-after-almost-three-years-not-working/10018 "2020-12-12T17:19:14Z")
Hello. Please me help, I am desperate. :zipper\_mouth\_face: I had Bisq installed on older computer (Windows 8.1) from December 2017. The last time when I turned on the program was be approx 19.february.2018. In Bisq bu… [Previous page](https://bisq.community/c/support/18.md?page=18) [Next page](https://bisq.community/c/support/18.md?page=20)