# Support **URL:** https://bisq.community/c/support/18.md?page=21 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 22 --- ## [Status "payment started" not received at transaction partner](https://bisq.community/t/status-payment-started-not-received-at-transaction-partner/9952)
**Author:** [@ralfi](https://bisq.community/u/ralfi)\ **Replies:** 1\ **Last updated:** [November 17, 2020, 8:04am UTC](https://bisq.community/t/status-payment-started-not-received-at-transaction-partner/9952 "2020-11-17T08:04:48Z")
A few days ago I accepted an offer to buy bitcoin. I sent the funds and confirmed in Bisq “payment started”. So on my side, I am in “wait until payment arrived” status since a few days.Today, the transaction partner cont… --- ## [Available non-BSQ balance](https://bisq.community/t/available-non-bsq-balance/9949)
**Author:** [@DrazenV](https://bisq.community/u/DrazenV)\ **Replies:** 1\ **Last updated:** [November 15, 2020, 4:08pm UTC](https://bisq.community/t/available-non-bsq-balance/9949 "2020-11-15T16:08:29Z")
I’m trying to figure out why I have a non-zero balance under “Available non-BSQ balance (BTC)”. I do have other BSQ balance that shows correctly (under “Available for spending”), and the non-BSQ balance I see is quite s… --- ## [BTC not received in my wallet](https://bisq.community/t/btc-not-received-in-my-wallet/9944)
**Author:** [@h3n](https://bisq.community/u/h3n)\ **Replies:** 2\ **Last updated:** [November 13, 2020, 5:05pm UTC](https://bisq.community/t/btc-not-received-in-my-wallet/9944 "2020-11-13T17:05:28Z")
Hello I transferred 0.0627366 BTC from exchange “NOXBITCOIN” to my adress in Bisq “CENSURED”. In the exchange, the withraw is validated as completed. But i haven’t receveid the BTC at BISQ yet. I’ve already tried t… --- ## [Force Bisq to rebroadcast a transaction](https://bisq.community/t/force-bisq-to-rebroadcast-a-transaction/9941)
**Author:** [@mateusz\_mp](https://bisq.community/u/mateusz_mp)\ **Replies:** 1\ **Last updated:** [November 13, 2020, 10:14am UTC](https://bisq.community/t/force-bisq-to-rebroadcast-a-transaction/9941 "2020-11-13T10:14:05Z")
Been waiting two weeks for the deposit transaction, it never made it into the mempool. I tried restarting Bisq a number of times, but it still hasn’t rebroadcast it. --- ## [Mining fees revisited](https://bisq.community/t/mining-fees-revisited/9932)
**Author:** [@powacht.com](https://bisq.community/u/powacht.com)\ **Replies:** 7\ **Last updated:** [November 12, 2020, 6:23am UTC](https://bisq.community/t/mining-fees-revisited/9932 "2020-11-12T06:23:06Z")
Can anyone help explain me the following: I traded both as a taker - earlier - and as a maker just yesterday. Yesterday, as a maker, I drilled down to my completed trade transactions: 1 deposit transaction and 1 payout … --- ## [Failed trade](https://bisq.community/t/failed-trade/9927)
**Author:** [@bsqmate](https://bisq.community/u/bsqmate)\ **Replies:** 1\ **Last updated:** [November 9, 2020, 3:39pm UTC](https://bisq.community/t/failed-trade/9927 "2020-11-09T15:39:05Z")
Hello, I initiated a trade that did not go through and I got this message below. I think the deposit was not confirmed that was sent to my bisq wallet, then I initiated the trade. An error occurred at task: TakerProces… --- ## [Deposit "transaction not found"](https://bisq.community/t/deposit-transaction-not-found/9919)
**Author:** [@davey](https://bisq.community/u/davey)\ **Replies:** 3\ **Last updated:** [November 9, 2020, 8:43am UTC](https://bisq.community/t/deposit-transaction-not-found/9919 "2020-11-09T08:43:01Z")
Hi all, I’m trying to buy bitcoin as a taker. The deposit transaction apparently has not been properly broadcast, showing up as “transaction not found” in the block explorer. This has happened twice to me today. The fir… --- ## [Bisq fails to launch. Protocol message tag had invalid wire type](https://bisq.community/t/bisq-fails-to-launch-protocol-message-tag-had-invalid-wire-type/9925)
**Author:** [@drader](https://bisq.community/u/drader)\ **Replies:** 1\ **Last updated:** [November 9, 2020, 8:24am UTC](https://bisq.community/t/bisq-fails-to-launch-protocol-message-tag-had-invalid-wire-type/9925 "2020-11-09T08:24:33Z")
Hi there, my Bisq installation doesn’t start anymore. Any Idea how to fix the problem. Thanks Here the screen shot of the exception: here lo log nov-08 23:25:42.710 \[NetworkNode-9999\] INFO b.n.p.n.NewTor: Start… --- ## [My trade won't pass the first step](https://bisq.community/t/my-trade-wont-pass-the-first-step/9917)
**Author:** [@moneroentusi](https://bisq.community/u/moneroentusi)\ **Replies:** 2\ **Last updated:** [November 6, 2020, 3:36pm UTC](https://bisq.community/t/my-trade-wont-pass-the-first-step/9917 "2020-11-06T15:36:24Z")
I transferred the Bitcoin more than 7 hours ago and all I have is “Waiting for blockchain confirmation” I set high fees from my side just to avoid this to happen. This happens every single time. What do I do now? Just wa… --- ## [Seller requests payment to different account](https://bisq.community/t/seller-requests-payment-to-different-account/9913)
**Author:** [@mateusz\_mp](https://bisq.community/u/mateusz_mp)\ **Replies:** 1\ **Last updated:** [November 2, 2020, 4:10pm UTC](https://bisq.community/t/seller-requests-payment-to-different-account/9913 "2020-11-02T16:10:42Z")
I’m buying BTC using SEPA transfer and the seller asked in the chat to make the payments to a different IBAN. I know that it is advised to follow the exact payment details provided in the offer, but also saw users say t… --- ## [Bisq 1.4.2 seed into Electrum](https://bisq.community/t/bisq-1-4-2-seed-into-electrum/9874)
**Author:** [@darthcoin](https://bisq.community/u/darthcoin)\ **Replies:** 2\ **Last updated:** [November 1, 2020, 1:11pm UTC](https://bisq.community/t/bisq-1-4-2-seed-into-electrum/9874 "2020-11-01T13:11:29Z")
Hi, I tried the following scenario: Installed new version of Bisq 1.4.2, created new wallet, saved the seed, put a password sent some BTC into generated address (bech32), automatically was generated another address an… --- ## [Confused and lost with regards to deposits](https://bisq.community/t/confused-and-lost-with-regards-to-deposits/9904)
**Author:** [@mateusz\_mp](https://bisq.community/u/mateusz_mp)\ **Replies:** 3\ **Last updated:** [October 29, 2020, 7:04pm UTC](https://bisq.community/t/confused-and-lost-with-regards-to-deposits/9904 "2020-10-29T19:04:19Z")
I am trying to purchase BTC. I tried to make a deposit payment. I have no idea what’s going on. Transaction ID from my wallet to make the deposit: \[redacted\] My transactions CSV: \[redacted\] Open trades: \[redacted… --- ## [Something went wrong with the deposit transaction](https://bisq.community/t/something-went-wrong-with-the-deposit-transaction/9895)
**Author:** [@swidgen](https://bisq.community/u/swidgen)\ **Replies:** 3\ **Last updated:** [October 29, 2020, 6:54pm UTC](https://bisq.community/t/something-went-wrong-with-the-deposit-transaction/9895 "2020-10-29T18:54:27Z")
I’m trying to buy XMR and the deposit transaction was taking forever to confirm (a couple hours already) so I decided to look it up on the block explorer. Both the explorer on my local node and blockstream explorer say … --- ## [No offers shown in the market](https://bisq.community/t/no-offers-shown-in-the-market/9894)
**Author:** [@Kobeond](https://bisq.community/u/Kobeond)\ **Replies:** 4\ **Last updated:** [October 28, 2020, 7:44pm UTC](https://bisq.community/t/no-offers-shown-in-the-market/9894 "2020-10-28T19:44:44Z")
Hi, there are literally no offers showing in my bisq application, i’ve deleted bisq, deleted my account, used wifi and personal hotspot, what is going on? Any help would be appreciated please! --- ## [BSQ Wallet Address Changed on Me!](https://bisq.community/t/bsq-wallet-address-changed-on-me/9867)
**Author:** [@hmntkb](https://bisq.community/u/hmntkb)\ **Replies:** 6\ **Last updated:** [October 26, 2020, 7:47pm UTC](https://bisq.community/t/bsq-wallet-address-changed-on-me/9867 "2020-10-26T19:47:37Z")
I had my BSQ wallet address added to my Altcoin accounts and purchased BSQ to use for transaction fees in the past. A few days ago, I purchased more BSQ using the same address. Now that the BSQ seller has transferred the… --- ## [Seller wrong country of bank (SEPA)](https://bisq.community/t/seller-wrong-country-of-bank-sepa/9890)
**Author:** [@khanh](https://bisq.community/u/khanh)\ **Replies:** 2\ **Last updated:** [October 26, 2020, 3:22pm UTC](https://bisq.community/t/seller-wrong-country-of-bank-sepa/9890 "2020-10-26T15:22:48Z")
Hello, I have a open trade where the seller’s country of bank is not the same country as the IBAN. I guess the seller confused the country of bank with the country he/she lives in. Of course my bank refuses the payment… --- ## [I can't buy BTC if havn't BTC ? KIDDING ME?](https://bisq.community/t/i-cant-buy-btc-if-havnt-btc-kidding-me/9887)
**Author:** [@Kizibrla](https://bisq.community/u/Kizibrla)\ **Replies:** 1\ **Last updated:** [October 25, 2020, 10:42pm UTC](https://bisq.community/t/i-cant-buy-btc-if-havnt-btc-kidding-me/9887 "2020-10-25T22:42:20Z")
Hi! I want buy BTC on this platform, but to do this i need to pay fee mining and so on… Ok i understand that. BUT, if i want buy BTC it’s because i havn’t BTC so i CANT pay these fees with BTC !!! What the hell ? Act… --- ## [Send funds not found in Bisq](https://bisq.community/t/send-funds-not-found-in-bisq/9864)
**Author:** [@ARK](https://bisq.community/u/ARK)\ **Replies:** 4\ **Last updated:** [October 23, 2020, 6:45am UTC](https://bisq.community/t/send-funds-not-found-in-bisq/9864 "2020-10-23T06:45:19Z")
Hello everybody, I wanted to found Bisq and send a transaction to one of the shown addresses in “founds/receive founds”. well the transaction went through but when I check the founds in Bisq they still on 0. can somebo… --- ## [Price\_out\_of\_tolerance](https://bisq.community/t/price-out-of-tolerance/9872)
**Author:** [@Petyr-Baelish](https://bisq.community/u/Petyr-Baelish)\ **Replies:** 2\ **Last updated:** [October 22, 2020, 2:44pm UTC](https://bisq.community/t/price-out-of-tolerance/9872 "2020-10-22T14:44:06Z")
I am trying to take offers to sell BTC but i keep getting a pop-up window saying … WARNING: An error occurred at task: Process offer availability response: Take offer attempt rejected because of: PRICE\_OUT\_OF\_TOLERANC… --- ## ["Unsupported private key algorithm" at start up](https://bisq.community/t/unsupported-private-key-algorithm-at-start-up/9854)
**Author:** [@Vanityy](https://bisq.community/u/Vanityy)\ **Replies:** 1\ **Last updated:** [October 13, 2020, 2:26pm UTC](https://bisq.community/t/unsupported-private-key-algorithm-at-start-up/9854 "2020-10-13T14:26:26Z")
Hello, I installed Bisq yesterday and everything worked fine. I was able to transfer BTC to my wallet inside Bisq, but I restarted the application and was not able to start it ever since. Here’s a screenshot of the erro… --- ## [Wrong username for a signed revolut account of 720+ days](https://bisq.community/t/wrong-username-for-a-signed-revolut-account-of-720-days/9848)
**Author:** [@holuan](https://bisq.community/u/holuan)\ **Replies:** 3\ **Last updated:** [October 9, 2020, 4:16pm UTC](https://bisq.community/t/wrong-username-for-a-signed-revolut-account-of-720-days/9848 "2020-10-09T16:16:21Z")
Hello Kind Sirs, I had 2 accounts with different phone numbers in revolut. Upon upgrade I was prompted to enter revolut username. The telephone was truncated and I could not see which account was which so I made a mista… --- ## [Trade 162734](https://bisq.community/t/trade-162734/9823)
**Author:** [@abjea](https://bisq.community/u/abjea)\ **Replies:** 3\ **Last updated:** [October 6, 2020, 2:26pm UTC](https://bisq.community/t/trade-162734/9823 "2020-10-06T14:26:11Z")
trade 162734 still has an open support ticket that has already been resolved please close, thanks --- ## [Stuck on Tor issue on startup](https://bisq.community/t/stuck-on-tor-issue-on-startup/9832)
**Author:** [@camahama](https://bisq.community/u/camahama)\ **Replies:** 1\ **Last updated:** [October 6, 2020, 2:24pm UTC](https://bisq.community/t/stuck-on-tor-issue-on-startup/9832 "2020-10-06T14:24:25Z")
My installation of Bisq (1.3.9 MacOS Catalina) was working fine until today, but now it will not start up. Timeline: A trade got stuck due to unconfirmed transaction. I followed the advice here to delete SPV files and … --- ## [Trade won't complete](https://bisq.community/t/trade-wont-complete/9837)
**Author:** [@Antony](https://bisq.community/u/Antony)\ **Replies:** 1\ **Last updated:** [October 5, 2020, 3:22pm UTC](https://bisq.community/t/trade-wont-complete/9837 "2020-10-05T15:22:41Z")
So I’ve started my first trade and everything has gone fine so far, I sent the funds over through zelle, and it says that my peer has confirmed the payment message receipt, it’s been nearly 4 hours but bisq has yet to co… --- ## [Changing the payment account](https://bisq.community/t/changing-the-payment-account/9840)
**Author:** [@george\_chinezul](https://bisq.community/u/george_chinezul)\ **Replies:** 1\ **Last updated:** [October 5, 2020, 3:17pm UTC](https://bisq.community/t/changing-the-payment-account/9840 "2020-10-05T15:17:16Z")
Hi! Im in the middle of a transaction and when Ive tried to make the payment from my bank account that Ive registered in Bisq and that is in my local currency Ive got an error that the transaction cant be processed. Ive … --- ## [Tried to contact admin "Wiz" via Keybase, but](https://bisq.community/t/tried-to-contact-admin-wiz-via-keybase-but/9828)
**Author:** [@sean](https://bisq.community/u/sean)\ **Replies:** 1\ **Last updated:** [October 3, 2020, 12:33am UTC](https://bisq.community/t/tried-to-contact-admin-wiz-via-keybase-but/9828 "2020-10-03T00:33:01Z")
I tried to contact admin “Wiz” via Keybase, but Keybase doesn’t allow initiating contact with him via Keybase. Elsewhere on bisq.network it suggested that I use KeyBase to do so, or somewhere in these forums. --- ## [Address not visible](https://bisq.community/t/address-not-visible/9820)
**Author:** [@Unclebob](https://bisq.community/u/Unclebob)\ **Replies:** 4\ **Last updated:** [September 28, 2020, 8:16am UTC](https://bisq.community/t/address-not-visible/9820 "2020-09-28T08:16:22Z")
Hi everyone, I was working on 2 xmr transactions, and accidentelly pressed payment started for the wrong TX. Now i cant see the sellers XMR address to send the funds Trade is: 64723253 Any ideas what to do now? --- ## [2 transactions stuck in mediation](https://bisq.community/t/2-transactions-stuck-in-mediation/9818)
**Author:** [@friedrice05](https://bisq.community/u/friedrice05)\ **Replies:** 2\ **Last updated:** [September 27, 2020, 3:07am UTC](https://bisq.community/t/2-transactions-stuck-in-mediation/9818 "2020-09-27T03:07:53Z")
Could someone help? I have two Trade IDs that have not been mediated. One is 7 days old and one is 5. Thank you. --- ## [Warten auf Blockchain-Bestätigung“ fest.\*\*](https://bisq.community/t/warten-auf-blockchain-bestatigung-fest/9815)
**Author:** [@sicalet-sencor](https://bisq.community/u/sicalet-sencor)\ **Replies:** 4\ **Last updated:** [September 27, 2020, 12:45am UTC](https://bisq.community/t/warten-auf-blockchain-bestatigung-fest/9815 "2020-09-27T00:45:38Z")
\[\](http:// Hallo, ich habe versucht, etwas Bitcoin zu verkaufen und alles lief gut. Ich wähle dann über 2 Std. lang den Handel mit Fonds aus meiner Bisq-Brieftasche. Jetzt steckt alles in der Phase „Warten auf Blockchain… --- ## [Trade stuck at "Wait for blockchain confirmation"](https://bisq.community/t/trade-stuck-at-wait-for-blockchain-confirmation/7318)
**Author:** [@Petyr-Baelish](https://bisq.community/u/Petyr-Baelish)\ **Replies:** 20\ **Last updated:** [September 25, 2020, 4:54pm UTC](https://bisq.community/t/trade-stuck-at-wait-for-blockchain-confirmation/7318 "2020-09-25T16:54:39Z")
Hi I was trying to sell some bitcoin and everything was going fine. I choose fund trade from my bisq wallet then for over 6 hours now everything is stuck at the “Wait for blockchain confirmation” stage. When I click on… [Previous page](https://bisq.community/c/support/18.md?page=20) [Next page](https://bisq.community/c/support/18.md?page=22)