# Support **URL:** https://bisq.community/c/support/18.md?page=24 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 25 --- ## [What happens if the buyer doesn't pay?](https://bisq.community/t/what-happens-if-the-buyer-doesnt-pay/9361)
**Author:** [@jonathon](https://bisq.community/u/jonathon)\ **Replies:** 6\ **Last updated:** [June 15, 2020, 8:31am UTC](https://bisq.community/t/what-happens-if-the-buyer-doesnt-pay/9361 "2020-06-15T08:31:38Z")
Hey all, I just wanted to ask this question here because I can’t really find the answer in the FAQ: Since 4 days I have a few trades open with the same trading partner. Obviously, this guy speculates on a BTC price inc… --- ## [Can't find Interac e-transfer account signers](https://bisq.community/t/cant-find-interac-e-transfer-account-signers/9549)
**Author:** [@PepeLapiu](https://bisq.community/u/PepeLapiu)\ **Replies:** 2\ **Last updated:** [June 14, 2020, 8:04pm UTC](https://bisq.community/t/cant-find-interac-e-transfer-account-signers/9549 "2020-06-14T20:04:51Z")
Hi. New to Bisq here but trying to grow as a trader and I think Bisq is the way of the future. Big thanx to all the dev’s and egg heads behind this project I created an Interac payment account and I am trying to find s… --- ## [Seller asking for a modified "Reason of payment"](https://bisq.community/t/seller-asking-for-a-modified-reason-of-payment/9548)
**Author:** [@Arthur](https://bisq.community/u/Arthur)\ **Replies:** 1\ **Last updated:** [June 14, 2020, 8:11am UTC](https://bisq.community/t/seller-asking-for-a-modified-reason-of-payment/9548 "2020-06-14T08:11:30Z")
Hi, As soon as my buy offer got accepted the seller sends me a message asking to send the money (SEPA) with a modified “Reason of payment” (that INCLUDES de tradeID). The reason he gives is obscure (“my bank has started… --- ## [Zelle trade over my daily limit](https://bisq.community/t/zelle-trade-over-my-daily-limit/9545)
**Author:** [@sinenomine](https://bisq.community/u/sinenomine)\ **Replies:** 1\ **Last updated:** [June 13, 2020, 8:28am UTC](https://bisq.community/t/zelle-trade-over-my-daily-limit/9545 "2020-06-13T08:28:39Z")
Hello all, I have been making consistent buys across bisq with no issues. I am working with a different seller for the first time in a while. When I attempt to make the payment via Zelle as agreed it is not going throu… --- ## [Double Bug: Message Fail + Blocked Funds \[solved\]](https://bisq.community/t/double-bug-message-fail-blocked-funds-solved/9530)
**Author:** [@Semedo](https://bisq.community/u/Semedo)\ **Replies:** 10\ **Last updated:** [June 10, 2020, 2:28pm UTC](https://bisq.community/t/double-bug-message-fail-blocked-funds-solved/9530 "2020-06-10T14:28:58Z")
Hi all, I’m having a scary double bug during a BTC purchase on Bisq: 1- After starting the SEPA payment to the seller (which I estimate will arrive next Tuesday), I came back to Bisq which showed me this error message … --- ## [Latest Firmware Updates Correct Possible Segwit Transaction Vulnerability](https://bisq.community/t/latest-firmware-updates-correct-possible-segwit-transaction-vulnerability/9536)
**Author:** [@Progresso](https://bisq.community/u/Progresso)\ **Replies:** 1\ **Last updated:** [June 10, 2020, 7:51am UTC](https://bisq.community/t/latest-firmware-updates-correct-possible-segwit-transaction-vulnerability/9536 "2020-06-10T07:51:44Z")
Does this bug affect the BISQ wallet? https://blog.trezor.io/latest-firmware-updates-correct-possible-segwit-transaction-vulnerability-266df0d2860 --- ## [Trade cancelled, funds still locked, help?](https://bisq.community/t/trade-cancelled-funds-still-locked-help/9535)
**Author:** [@FreshPJs](https://bisq.community/u/FreshPJs)\ **Replies:** 1\ **Last updated:** [June 8, 2020, 5:38pm UTC](https://bisq.community/t/trade-cancelled-funds-still-locked-help/9535 "2020-06-08T17:38:36Z")
so tried to do a trade, buyer sent me revolut link instead of direct payment, anyway seemed fishy (i now know its not), anyway i didnt wanna click any kinda link, he requested a mediator and me and the buyer agreed to ca… --- ## [Not connecting to node + unable to start after deleting SPV chain](https://bisq.community/t/not-connecting-to-node-unable-to-start-after-deleting-spv-chain/9452)
**Author:** [@Delmonte](https://bisq.community/u/Delmonte)\ **Replies:** 5\ **Last updated:** [June 8, 2020, 3:05pm UTC](https://bisq.community/t/not-connecting-to-node-unable-to-start-after-deleting-spv-chain/9452 "2020-06-08T15:05:22Z")
Hi all, I’m hoping to get some help here with an issue. I have used Bisq succesfully in the past, but this time it didn’t work. I created a buy trade and made the safety deposit to my account. The transaction was confir… --- ## [Account not signed](https://bisq.community/t/account-not-signed/9512)
**Author:** [@Progresso](https://bisq.community/u/Progresso)\ **Replies:** 4\ **Last updated:** [June 8, 2020, 3:02pm UTC](https://bisq.community/t/account-not-signed/9512 "2020-06-08T15:02:14Z")
I have tried to get my account signed several times. I have both bought and sold bitcoins several times from accounts which have been signed. Unfortunately my account is not getting signed. What do I need to do to get… --- ## [Bisq accessible for the blind](https://bisq.community/t/bisq-accessible-for-the-blind/9522)
**Author:** [@felipesilva.mp3](https://bisq.community/u/felipesilva.mp3)\ **Replies:** 1\ **Last updated:** [June 8, 2020, 1:44pm UTC](https://bisq.community/t/bisq-accessible-for-the-blind/9522 "2020-06-08T13:44:31Z")
Suggestion for developers; I am blind and would like to use the bisq. I managed to make some settings in the app, but I couldn’t do the main thing, buy and sell btc. Please think about it, we blind people use the com… --- ## [Bisq wallet to External Wallet Fail; Unknown Address](https://bisq.community/t/bisq-wallet-to-external-wallet-fail-unknown-address/9528)
**Author:** [@cumbadnil](https://bisq.community/u/cumbadnil)\ **Replies:** 1\ **Last updated:** [June 6, 2020, 2:22pm UTC](https://bisq.community/t/bisq-wallet-to-external-wallet-fail-unknown-address/9528 "2020-06-06T14:22:02Z")
I’m new to Bisq and have successfully traded BTC to my Bisq Wallet. I now wish to transfer funds to an external wallet. However I keep getting warnings from Bisq saying “The address is not correct. Please check the addre… --- ## [API for pricing data](https://bisq.community/t/api-for-pricing-data/9509)
**Author:** [@s0up](https://bisq.community/u/s0up)\ **Replies:** 1\ **Last updated:** [June 4, 2020, 9:52pm UTC](https://bisq.community/t/api-for-pricing-data/9509 "2020-06-04T21:52:28Z")
Hey! Question if it’d be possible to pull pricing data from bisq, maybe via an API? Would love any ideas. Thanks, Soup --- ## [Connection to the bitcoin network failed](https://bisq.community/t/connection-to-the-bitcoin-network-failed/9506)
**Author:** [@onlymarcus](https://bisq.community/u/onlymarcus)\ **Replies:** 1\ **Last updated:** [June 3, 2020, 4:59pm UTC](https://bisq.community/t/connection-to-the-bitcoin-network-failed/9506 "2020-06-03T16:59:26Z")
The bisq worked normally on my notebook, now it is showing this error of connection of the wallet with the bitcoin network. I already opened a topic on github support, but no one answered. --- ## [Unable to connect to tor](https://bisq.community/t/unable-to-connect-to-tor/9467)
**Author:** [@overflow](https://bisq.community/u/overflow)\ **Replies:** 2\ **Last updated:** [June 1, 2020, 8:03am UTC](https://bisq.community/t/unable-to-connect-to-tor/9467 "2020-06-01T08:03:20Z")
Every time I start bisq it gets stuck at the connecting to tor screen I’ve tried bridges and deleting tor files but still no luck --- ## [How can I restore transactions?](https://bisq.community/t/how-can-i-restore-transactions/9497)
**Author:** [@hga.busse](https://bisq.community/u/hga.busse)\ **Replies:** 1\ **Last updated:** [June 1, 2020, 8:01am UTC](https://bisq.community/t/how-can-i-restore-transactions/9497 "2020-06-01T08:01:09Z")
Hi, I am creating daily backups of my bisq-Folder in C:\\Users\\myusername\\AppData\\Roaming Today I started a new bisq transaction to buy Bitcoins using SEPA. I bought BTC from a Signed trader (signed more than 30 days ag… --- ## [Unconfirmed Withdraw 30h+](https://bisq.community/t/unconfirmed-withdraw-30h/9455)
**Author:** [@grimjow](https://bisq.community/u/grimjow)\ **Replies:** 2\ **Last updated:** [May 30, 2020, 2:09am UTC](https://bisq.community/t/unconfirmed-withdraw-30h/9455 "2020-05-30T02:09:46Z")
Hello, i have withdraw my bitcoin from Bisq to another wallet and didn’t check the fees (27.3 sat/vB) and its unconfirmed since more than 30Hours Is there any possibility to cancel the transaction or to add fees? --- ## [ The deposit balance is not displayed correctly.](https://bisq.community/t/the-deposit-balance-is-not-displayed-correctly/9480)
**Author:** [@Elvis](https://bisq.community/u/Elvis)\ **Replies:** 1\ **Last updated:** [May 28, 2020, 5:00pm UTC](https://bisq.community/t/the-deposit-balance-is-not-displayed-correctly/9480 "2020-05-28T17:00:54Z")
During an unfinished transaction, he replenished his internal Bisq wallet. The transaction is displayed fully confirmed, but on the available balance it is not displayed, only those BTC that were previously. Later he … --- ## [Deposit transaction ID not found?](https://bisq.community/t/deposit-transaction-id-not-found/9477)
**Author:** [@Omono](https://bisq.community/u/Omono)\ **Replies:** 7\ **Last updated:** [May 25, 2020, 9:56pm UTC](https://bisq.community/t/deposit-transaction-id-not-found/9477 "2020-05-25T21:56:01Z")
Hello, first post on here, forgive me if I’m doing something wrong. I had a buyer accept a BTC trade earlier today, but the trade proccess is currently stuck on “Wait for blockchain confirmation” for the past few hours.… --- ## [Zelle user sends partial amount](https://bisq.community/t/zelle-user-sends-partial-amount/9433)
**Author:** [@FoShizzleMyNizzle](https://bisq.community/u/FoShizzleMyNizzle)\ **Replies:** 3\ **Last updated:** [May 25, 2020, 8:38am UTC](https://bisq.community/t/zelle-user-sends-partial-amount/9433 "2020-05-25T08:38:32Z")
Well, it was bound to happen. I had some successful trades in the past but being a more-or-less Bisq noob I have finally stumbled onto the issue of someone attempting to scam me. So, here’s how it goes: I was already a… --- ## [Transaction Still Stuck In Mempool. Stuck With Zero Confirmations & “4 Days, 0 Hours, 0 Minutes Remaining” For HOURS!](https://bisq.community/t/transaction-still-stuck-in-mempool-stuck-with-zero-confirmations-4-days-0-hours-0-minutes-remaining-for-hours/9447)
**Author:** [@FoShizzleMyNizzle](https://bisq.community/u/FoShizzleMyNizzle)\ **Replies:** 2\ **Last updated:** [May 25, 2020, 5:11am UTC](https://bisq.community/t/transaction-still-stuck-in-mempool-stuck-with-zero-confirmations-4-days-0-hours-0-minutes-remaining-for-hours/9447 "2020-05-25T05:11:03Z")
Hi, So I was trying to sell my bitcoin and the trade’s been stuck the ENTIRE night. Now it’s several hours later and as if the trade just started. I finally took a mediator’s (fairly vague) advice about the “emergency … --- ## [Feature request: exchange bitcoin for goods, not money](https://bisq.community/t/feature-request-exchange-bitcoin-for-goods-not-money/8164)
**Author:** [@seguso](https://bisq.community/u/seguso)\ **Replies:** 5\ **Last updated:** [May 25, 2020, 4:57am UTC](https://bisq.community/t/feature-request-exchange-bitcoin-for-goods-not-money/8164 "2020-05-25T04:57:57Z")
Hi, I have a question. Suppose I don’t have dollars, I have bitcoin, I want to buy (say) a bed on Amazon with bitcoin. Is it possible to extend Bisq to ask someone to buy the bed on Amazon and deliver it to my address? H… --- ## [How long for Blockchain confirmation?](https://bisq.community/t/how-long-for-blockchain-confirmation/9462)
**Author:** [@kidaddiction](https://bisq.community/u/kidaddiction)\ **Replies:** 5\ **Last updated:** [May 25, 2020, 2:17am UTC](https://bisq.community/t/how-long-for-blockchain-confirmation/9462 "2020-05-25T02:17:08Z")
It has been over 24hrs and I have still not received the blockchain confirmation for a purchase I am making. Is this normal? This is my 4th time buying on the network, and this is first time that I am having this issue? … --- ## [Bisq crashing on Windows 10 after synchronizing](https://bisq.community/t/bisq-crashing-on-windows-10-after-synchronizing/9451)
**Author:** [@Toph](https://bisq.community/u/Toph)\ **Replies:** 1\ **Last updated:** [May 20, 2020, 3:41pm UTC](https://bisq.community/t/bisq-crashing-on-windows-10-after-synchronizing/9451 "2020-05-20T15:41:09Z")
Bisq successfully installed on my computer, but it consistently crashes moments after synchronization (sometimes even before it’s complete). It seems to be using a lot of CPU, and my computer has 6.00 GB of RAM; task man… --- ## [Funds still locked after trade timed out](https://bisq.community/t/funds-still-locked-after-trade-timed-out/9435)
**Author:** [@BlissfulV2](https://bisq.community/u/BlissfulV2)\ **Replies:** 2\ **Last updated:** [May 18, 2020, 3:28pm UTC](https://bisq.community/t/funds-still-locked-after-trade-timed-out/9435 "2020-05-18T15:28:13Z")
Hello, I have just recently started using Bisq, and unfortunately have messed up my first trade. It has since timed out, and mediation has been contacted. The transaction details are as follows: Trade Id: GAQIT-f63432d… --- ## [Have Not Received BTC 1 Month After Sending $. Mediator Not Responding](https://bisq.community/t/have-not-received-btc-1-month-after-sending-mediator-not-responding/9425)
**Author:** [@MadFast](https://bisq.community/u/MadFast)\ **Replies:** 3\ **Last updated:** [May 17, 2020, 8:43pm UTC](https://bisq.community/t/have-not-received-btc-1-month-after-sending-mediator-not-responding/9425 "2020-05-17T20:43:46Z")
I opened a trade on April 20 and immediately sent the Zelle money transfer. The seller did not send the BTC because my Bisq account name does not match my bank account name. I thought pseudonymous names were the point o… --- ## [BSQ trade "Not recognized'](https://bisq.community/t/bsq-trade-not-recognized/9431)
**Author:** [@abbysome](https://bisq.community/u/abbysome)\ **Replies:** 6\ **Last updated:** [May 17, 2020, 4:08pm UTC](https://bisq.community/t/bsq-trade-not-recognized/9431 "2020-05-17T16:08:42Z")
HI, I recently entered into a trade to buy some BSQ which I believed had completed successfully, i.e. I could see via a block explorer that the correct trade amount had been included in a block and was consensed. Howeve… --- ## [Need Help. Zelle Payment To Trader Misplaced. Can I Cancel A Trade?](https://bisq.community/t/need-help-zelle-payment-to-trader-misplaced-can-i-cancel-a-trade/9436)
**Author:** [@FoShizzleMyNizzle](https://bisq.community/u/FoShizzleMyNizzle)\ **Replies:** 3\ **Last updated:** [May 17, 2020, 12:04pm UTC](https://bisq.community/t/need-help-zelle-payment-to-trader-misplaced-can-i-cancel-a-trade/9436 "2020-05-17T12:04:51Z")
Hi all, So I was about to pay for someone’s BTC but they said they haven’t seen the Zelle payment. I sympathize with them and want them to be able to get their btc back if they haven’t received a payment, or to be able … --- ## [Requesting information on Bisq for a report on DAOs that we are publishing. ](https://bisq.community/t/requesting-information-on-bisq-for-a-report-on-daos-that-we-are-publishing/9417)
**Author:** [@Monsters](https://bisq.community/u/Monsters)\ **Replies:** 3\ **Last updated:** [May 13, 2020, 7:58pm UTC](https://bisq.community/t/requesting-information-on-bisq-for-a-report-on-daos-that-we-are-publishing/9417 "2020-05-13T19:58:43Z")
Hello My name is David, I am co-authoring a report on DAO’s with George Samman. We wish to include reference to DAOs in the appendix with links to their websites and want to include a 1-2 sentence (30-50 word) descript… --- ## [Withdraw TX not broadcasting?](https://bisq.community/t/withdraw-tx-not-broadcasting/9400)
**Author:** [@statusquont](https://bisq.community/u/statusquont)\ **Replies:** 4\ **Last updated:** [May 13, 2020, 4:33pm UTC](https://bisq.community/t/withdraw-tx-not-broadcasting/9400 "2020-05-13T16:33:25Z")
I initiated a withdraw request a few hours ago, but it’s still not showing up in my mempool or in any blockchain explorer. Where should I start looking to figure out the issue? --- ## [Downloaded Bisq but Program wont start](https://bisq.community/t/downloaded-bisq-but-program-wont-start/9411)
**Author:** [@JSiefert](https://bisq.community/u/JSiefert)\ **Replies:** 1\ **Last updated:** [May 11, 2020, 4:54pm UTC](https://bisq.community/t/downloaded-bisq-but-program-wont-start/9411 "2020-05-11T16:54:38Z")
Just downloaded & installed BISQ \[Bisq-64bit-1.3.4\] for the first time. When I try to open the program two windows open in quick succession and then immediately freeze and do not respond in any way. The first window is g… [Previous page](https://bisq.community/c/support/18.md?page=23) [Next page](https://bisq.community/c/support/18.md?page=25)