# Support **URL:** https://bisq.community/c/support/18.md?page=33 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 34 --- ## [Paying fees with BSQ](https://bisq.community/t/paying-fees-with-bsq/8194)
**Author:** [@Petyr-Baelish](https://bisq.community/u/Petyr-Baelish)\ **Replies:** 3\ **Last updated:** [August 6, 2019, 8:23am UTC](https://bisq.community/t/paying-fees-with-bsq/8194 "2019-08-06T08:23:25Z")
I have not used BSQ yet but I noticed that it can be used to get a discount when paying the fee. If I am going to set up an offer to sell some BTC and I choose BSQ as the option to pay the fees then how does this work? … --- ## [Unsupported private\_key algorithm](https://bisq.community/t/unsupported-private-key-algorithm/8190)
**Author:** [@onlymarcus](https://bisq.community/u/onlymarcus)\ **Replies:** 4\ **Last updated:** [August 6, 2019, 5:35am UTC](https://bisq.community/t/unsupported-private-key-algorithm/8190 "2019-08-06T05:35:29Z")
Connection to p2p network failed ( Bug reported: Unsupported private\_key algorithm. Didi Tor get a new key type for hidden services? Please check your internet connection or try restarting the program. --- ## [Transaction not found, never got funds](https://bisq.community/t/transaction-not-found-never-got-funds/8197)
**Author:** [@emphasis](https://bisq.community/u/emphasis)\ **Replies:** 2\ **Last updated:** [August 6, 2019, 4:21am UTC](https://bisq.community/t/transaction-not-found-never-got-funds/8197 "2019-08-06T04:21:02Z")
I sent bitcoin to my wallet on July 30th. I never received anything. When I check the transaction ID it says “transaction not found”. Any way to recover my funds? Transaction ID: https://blockstream.info/tx/13a873fdd070… --- ## [Can not access newly bought BSQ on imported payment account](https://bisq.community/t/can-not-access-newly-bought-bsq-on-imported-payment-account/8125)
**Author:** [@CBA](https://bisq.community/u/CBA)\ **Replies:** 10\ **Last updated:** [August 4, 2019, 1:13pm UTC](https://bisq.community/t/can-not-access-newly-bought-bsq-on-imported-payment-account/8125 "2019-08-04T13:13:17Z")
Two days ago I bought BSQ for the first time. I used an imported altcoin payment account, because I had to migrate all my accounts from a prior (bugged) Bisq release. Unfortunately I noticed after buying the BSQ that my… --- ## [\[Solved\] Seed not restore BSQ](https://bisq.community/t/solved-seed-not-restore-bsq/8184)
**Author:** [@tpm](https://bisq.community/u/tpm)\ **Replies:** 2\ **Last updated:** [August 4, 2019, 2:15am UTC](https://bisq.community/t/solved-seed-not-restore-bsq/8184 "2019-08-04T02:15:25Z")
Hello, I’ve done SEED Bisq restoration. But my BSQ hasn’t returned. Thanks, --- ## [Keeping app awake](https://bisq.community/t/keeping-app-awake/8177)
**Author:** [@gotcha](https://bisq.community/u/gotcha)\ **Replies:** 0\ **Last updated:** [August 1, 2019, 12:12pm UTC](https://bisq.community/t/keeping-app-awake/8177 "2019-08-01T12:12:02Z")
I am a new user under MacOSX. I have installed Bisq under a second user. I have made an offer and got the message that I should keep the app awake. I have the feeling that the app sleeps when I switch back to my normal M… --- ## [What happens to fees if order](https://bisq.community/t/what-happens-to-fees-if-order/8172)
**Author:** [@admin461](https://bisq.community/u/admin461)\ **Replies:** 3\ **Last updated:** [August 1, 2019, 7:50am UTC](https://bisq.community/t/what-happens-to-fees-if-order/8172 "2019-08-01T07:50:21Z")
as a maker is disabled is enabled again is cancelled is edited? Please advise, couldn’t find a comprehensive answer admin461 --- ## [\[Solved\] BSQ Vanished](https://bisq.community/t/solved-bsq-vanished/8168)
**Author:** [@invertedbob](https://bisq.community/u/invertedbob)\ **Replies:** 3\ **Last updated:** [July 31, 2019, 2:56pm UTC](https://bisq.community/t/solved-bsq-vanished/8168 "2019-07-31T14:56:11Z")
I made a trade earlier today, paid fee in BSQ. Now my entire BSQ balance is gone, not just the fee. When i look in my BSQ wallet transactions list the transaction shows up in the list as ‘BTC withdrawn from wallet’ with… --- ## [Cash Deposit Trade Limit](https://bisq.community/t/cash-deposit-trade-limit/7668)
**Author:** [@littlebit2big](https://bisq.community/u/littlebit2big)\ **Replies:** 6\ **Last updated:** [July 29, 2019, 7:46pm UTC](https://bisq.community/t/cash-deposit-trade-limit/7668 "2019-07-29T19:46:40Z")
Are the rate of chargebacks posted somewhere (how frequently chargebacks occur for a given trade method)? Are there any plans to increase fiat trade limits beyond those currently in force? I know the number of trades are… --- ## [Trouble transferring bitcoin from my BISQ wallet](https://bisq.community/t/trouble-transferring-bitcoin-from-my-bisq-wallet/8159)
**Author:** [@jullianjuci](https://bisq.community/u/jullianjuci)\ **Replies:** 1\ **Last updated:** [July 29, 2019, 7:07pm UTC](https://bisq.community/t/trouble-transferring-bitcoin-from-my-bisq-wallet/8159 "2019-07-29T19:07:08Z")
I tried to transfer bitcoin from my BISQ wallet to another 3 days ago. The funds are no longer available in my BISQ wallet, but haven’t arrived in my other one. The is no transaction ID information and the information on… --- ## [\[ISSUE\] Transaction not being broadcast](https://bisq.community/t/issue-transaction-not-being-broadcast/8135)
**Author:** [@huey](https://bisq.community/u/huey)\ **Replies:** 2\ **Last updated:** [July 28, 2019, 5:40pm UTC](https://bisq.community/t/issue-transaction-not-being-broadcast/8135 "2019-07-28T17:40:14Z")
Description Traders get stuck waiting for confirmation on their transactions when unbeknownst to them the transactions hasn’t even been broadcast. They don’t get any result when looking for their transaction ID on the bl… --- ## [Unable to fully synchronize](https://bisq.community/t/unable-to-fully-synchronize/8134)
**Author:** [@CoinCollection](https://bisq.community/u/CoinCollection)\ **Replies:** 10\ **Last updated:** [July 27, 2019, 9:18pm UTC](https://bisq.community/t/unable-to-fully-synchronize/8134 "2019-07-27T21:18:02Z")
I am attempting to do my first withdrawal but I receive an error message: “You need wait until you are fully connected to the network. That might take up to about 2 minutes.” If it is any correlation, I run a VPN with… --- ## [Stuck transactions over the past week](https://bisq.community/t/stuck-transactions-over-the-past-week/8097)
**Author:** [@czero](https://bisq.community/u/czero)\ **Replies:** 6\ **Last updated:** [July 27, 2019, 4:17pm UTC](https://bisq.community/t/stuck-transactions-over-the-past-week/8097 "2019-07-27T16:17:38Z")
I’ve had several trade requests that seem to just get stuck in limbo. This has happened with three different transactions now. 2 were buy orders where the maker fee tx just constantly has the spinner next to it instead o… --- ## [Bisq stuck on 3/4 (hidden service published)](https://bisq.community/t/bisq-stuck-on-3-4-hidden-service-published/8130)
**Author:** [@Boby7613](https://bisq.community/u/Boby7613)\ **Replies:** 8\ **Last updated:** [July 26, 2019, 10:33am UTC](https://bisq.community/t/bisq-stuck-on-3-4-hidden-service-published/8130 "2019-07-26T10:33:59Z")
Hi all! I am new to using the bisq exchange platform, i was hoping to use it today when i downloaded it but for some reason it was stuck on 3/4 stage saying it was synchronized and had 9 network peers but would not open… --- ## [\[Solved\] What happened to my BSQ](https://bisq.community/t/solved-what-happened-to-my-bsq/8124)
**Author:** [@jullianjuci](https://bisq.community/u/jullianjuci)\ **Replies:** 9\ **Last updated:** [July 24, 2019, 2:40pm UTC](https://bisq.community/t/solved-what-happened-to-my-bsq/8124 "2019-07-24T14:40:21Z")
I bought 16.81 BSQ on July 11 and have since used 0.17 in trading fees. My current wallet balance is 0.00. The wallet shows that none of it is being held for voting, locked in bonds or anything. The transaction tab shows… --- ## [No Bitcoin network peers](https://bisq.community/t/no-bitcoin-network-peers/8078)
**Author:** [@TheBigCohooNah](https://bisq.community/u/TheBigCohooNah)\ **Replies:** 3\ **Last updated:** [July 24, 2019, 1:11pm UTC](https://bisq.community/t/no-bitcoin-network-peers/8078 "2019-07-24T13:11:46Z")
I was able to sucessfully do a trade but since ive tried to do a second one I have not been able to connect to any bitcoin network peers. My full node is running properly in the background and is fully connected and sync… --- ## [How is this possible? (mining fees)](https://bisq.community/t/how-is-this-possible-mining-fees/7966)
**Author:** [@soloelsol](https://bisq.community/u/soloelsol)\ **Replies:** 23\ **Last updated:** [July 24, 2019, 8:43am UTC](https://bisq.community/t/how-is-this-possible-mining-fees/7966 "2019-07-24T08:43:34Z")
How is possible to charge 22,56% when i want to buy 0,01 btc (max because i have less than a month in bisq), it is abussive, i think, why always comission to buy, send or recibing btc? I understand the miners need to get… --- ## [1.1.3 - Becomes Non-Responsive on Startup After Password Input](https://bisq.community/t/1-1-3-becomes-non-responsive-on-startup-after-password-input/8121)
**Author:** [@brett](https://bisq.community/u/brett)\ **Replies:** 1\ **Last updated:** [July 24, 2019, 2:36am UTC](https://bisq.community/t/1-1-3-becomes-non-responsive-on-startup-after-password-input/8121 "2019-07-24T02:36:31Z")
Application version 1.1.3 becomes non-responsive (freezes up - spinning beach ball) after password is input. Unable to move past the following screen (see screenshot). macOS Mojave Version 10.4.5! Model Name: MacBook A… --- ## [Unable to place an offer](https://bisq.community/t/unable-to-place-an-offer/8113)
**Author:** [@userfr](https://bisq.community/u/userfr)\ **Replies:** 4\ **Last updated:** [July 23, 2019, 3:16pm UTC](https://bisq.community/t/unable-to-place-an-offer/8113 "2019-07-23T15:16:00Z")
Hi there. I’ve created an account, funded it with BTC but every time I’m trying to place an offer I get an error message saying: Element at index 0 is null, restart your application, check network connection… This has h… --- ## [Lost funds and Insufficient Money Exception](https://bisq.community/t/lost-funds-and-insufficient-money-exception/8111)
**Author:** [@thrthr](https://bisq.community/u/thrthr)\ **Replies:** 8\ **Last updated:** [July 23, 2019, 10:25am UTC](https://bisq.community/t/lost-funds-and-insufficient-money-exception/8111 "2019-07-23T10:25:16Z")
Hi, I am running Bisq v1.1.3. Yesterday I have accepted a trade (as BTC seller). First I was waiting for the confirmation of the fee and after that the trade balance was transferred to another account (I guess this is th… --- ## [Endless synchronisation during start](https://bisq.community/t/endless-synchronisation-during-start/8072)
**Author:** [@rookey](https://bisq.community/u/rookey)\ **Replies:** 4\ **Last updated:** [July 21, 2019, 8:00pm UTC](https://bisq.community/t/endless-synchronisation-during-start/8072 "2019-07-21T20:00:58Z")
Hi, I have a local Bitcoin node (v0.18) running, also on a Raspberry Pi on the same network. However, I can’t get the Bisq client to run. Unfortunately I seemed to have made the ‘mistake’ in believing deleting the SPV … --- ## [Disappointing arbitration & PageSigner](https://bisq.community/t/disappointing-arbitration-pagesigner/8100)
**Author:** [@magnetar](https://bisq.community/u/magnetar)\ **Replies:** 5\ **Last updated:** [July 21, 2019, 6:05pm UTC](https://bisq.community/t/disappointing-arbitration-pagesigner/8100 "2019-07-21T18:05:20Z")
I have just completed my first two Bisq trades. One (small transaction) went smoothly, the second went to a dispute as the BTC seller did not release the coins. After 24 hours I opened a dispute and began the process of… --- ## [Bisq is dying with 1.1.1 . Most trades have stopped](https://bisq.community/t/bisq-is-dying-with-1-1-1-most-trades-have-stopped/7804)
**Author:** [@Trader13](https://bisq.community/u/Trader13)\ **Replies:** 19\ **Last updated:** [July 20, 2019, 4:47am UTC](https://bisq.community/t/bisq-is-dying-with-1-1-1-most-trades-have-stopped/7804 "2019-07-20T04:47:57Z")
With the release of 1.1.1 the markets are not as liquid as they were before. Probably the last scam attempts which accounted for less than 5% of trades have now resulted in Bisq being unusable for the other 95% This is… --- ## [Arbitration policy](https://bisq.community/t/arbitration-policy/6901)
**Author:** [@EwoutdvP](https://bisq.community/u/EwoutdvP)\ **Replies:** 3\ **Last updated:** [July 19, 2019, 10:40am UTC](https://bisq.community/t/arbitration-policy/6901 "2019-07-19T10:40:20Z")
Is there a well-defined Bisq arbitrator policy? I’ve been involved in a number of trades now, and noticed that different arbitrators apply different policies in very similar situations. Most notably, some arbitrators pu… --- ## [Alt Buy Offer Not Editable](https://bisq.community/t/alt-buy-offer-not-editable/7930)
**Author:** [@mavigro](https://bisq.community/u/mavigro)\ **Replies:** 7\ **Last updated:** [July 19, 2019, 2:44am UTC](https://bisq.community/t/alt-buy-offer-not-editable/7930 "2019-07-19T02:44:32Z")
I cannot edit an Alt Buy Offer which instead returns the warning “The buyer’s security deposit is not within the constraints defined by the Bisq DAO”. It a small offer so the Default Buyer (presumably the BTC Buyer/Alt … --- ## [Settings \> Preferences \> "Ignore peers with onion address" (Need info)](https://bisq.community/t/settings-preferences-ignore-peers-with-onion-address-need-info/8070)
**Author:** [@spottedmarley](https://bisq.community/u/spottedmarley)\ **Replies:** 8\ **Last updated:** [July 18, 2019, 9:17am UTC](https://bisq.community/t/settings-preferences-ignore-peers-with-onion-address-need-info/8070 "2019-07-18T09:17:59Z")
I am wondering about the particulars of how this preference works. I have a recent trade partner whom I would rather not trade with again in the future. If I add their onion address to this “Ignore peers” list in my Bisq… --- ## [Dispute message in Spanish](https://bisq.community/t/dispute-message-in-spanish/7721)
**Author:** [@lordbah](https://bisq.community/u/lordbah)\ **Replies:** 9\ **Last updated:** [July 17, 2019, 11:46am UTC](https://bisq.community/t/dispute-message-in-spanish/7721 "2019-07-17T11:46:25Z")
All of my interactions with bisq have been in English until now when a dispute was opened. That message is in Spanish. Por favor asegúrese de familiarizarse con las reglas básicas del proceso de disputa: … Why is this… --- ## [Dispute opened against me after 6h](https://bisq.community/t/dispute-opened-against-me-after-6h/8069)
**Author:** [@BTCGambler](https://bisq.community/u/BTCGambler)\ **Replies:** 2\ **Last updated:** [July 17, 2019, 8:28am UTC](https://bisq.community/t/dispute-opened-against-me-after-6h/8069 "2019-07-17T08:28:41Z")
So I started a SEPA-trade with somebody 6h ago at CET time. (around 8pm, tuesday) Now I see a dispute opened and arbitrator aske me if I already received the SEPA payment? Is this serious? I would assume arbitrators wo… --- ## [Why is my buy offers all grayed out](https://bisq.community/t/why-is-my-buy-offers-all-grayed-out/7891)
**Author:** [@gkshot](https://bisq.community/u/gkshot)\ **Replies:** 16\ **Last updated:** [July 16, 2019, 6:10pm UTC](https://bisq.community/t/why-is-my-buy-offers-all-grayed-out/7891 "2019-07-16T18:10:30Z")
Please explain to me someone: On one of my machines ( v1.1.2) all my buy offers grayed out with the warning that my account was created after March 1st 2019. Is this an issue specific to this version of software? --- ## [New installation](https://bisq.community/t/new-installation/8056)
**Author:** [@Ruster](https://bisq.community/u/Ruster)\ **Replies:** 5\ **Last updated:** [July 16, 2019, 2:05pm UTC](https://bisq.community/t/new-installation/8056 "2019-07-16T14:05:36Z")
Hello everybody, hope you can help me with a problem. Have bisq installed by default. Worked perfectly. Now I tried to connect my desktop app with Android. Have maybe written the received peer code probably in the wr… [Previous page](https://bisq.community/c/support/18.md?page=32) [Next page](https://bisq.community/c/support/18.md?page=34)