# Support

**URL:** https://bisq.community/c/support/18.md?page=4

[Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md)

**Page:** 5

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## [Can't Send Funds Without at Least 4 Bitcoin Peers](https://bisq.community/t/cant-send-funds-without-at-least-4-bitcoin-peers/12381)

<div class="topic-metadata">

**Author:** [@NearBisq](https://bisq.community/u/NearBisq)\
**Replies:** 5\
**Last updated:** [November 22, 2024, 11:14pm UTC](https://bisq.community/t/cant-send-funds-without-at-least-4-bitcoin-peers/12381 "2024-11-22T23:14:09Z")

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I only have 3, and I’m afraid to restart Bisq. Running my own node is not happening. How can I increase my peers?

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## [Connection issues](https://bisq.community/t/connection-issues/12440)

<div class="topic-metadata">

**Author:** [@Ringo20230911](https://bisq.community/u/Ringo20230911)\
**Replies:** 2\
**Last updated:** [November 22, 2024, 8:10am UTC](https://bisq.community/t/connection-issues/12440 "2024-11-22T08:10:28Z")

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I have connection issues. Bisq is stuck at startup. I tried this I feels I have tried everything, but nothing changes. But the only result is this:

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## [Big Problem - Can't Send Funds Stuck At 3 Bitcoin Peers](https://bisq.community/t/big-problem-cant-send-funds-stuck-at-3-bitcoin-peers/12424)

<div class="topic-metadata">

**Author:** [@mirko](https://bisq.community/u/mirko)\
**Replies:** 5\
**Last updated:** [November 22, 2024, 8:08am UTC](https://bisq.community/t/big-problem-cant-send-funds-stuck-at-3-bitcoin-peers/12424 "2024-11-22T08:08:47Z")

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I have the same problem, can not get to 4 Bitcoin Network peers. Have a few questions as I see this as a big problem. I see some say to pick 1 of the 3 you are connected to and custom connect to that, how to copy and …

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## [One onion address counted as 5 BTC peers](https://bisq.community/t/one-onion-address-counted-as-5-btc-peers/12431)

<div class="topic-metadata">

**Author:** [@NearBisq](https://bisq.community/u/NearBisq)\
**Replies:** 1\
**Last updated:** [November 20, 2024, 2:44pm UTC](https://bisq.community/t/one-onion-address-counted-as-5-btc-peers/12431 "2024-11-20T14:44:20Z")

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Is this legit? There is definitely a single address listed 5 times under Bitcoin network \> Connected peers\> Onion address, on the Settings tab under Network Info. I completed the transaction using these peers in second…

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## [SEPA instant without sender name/IBAN/BIC](https://bisq.community/t/sepa-instant-without-sender-name-iban-bic/11935)

<div class="topic-metadata">

**Author:** [@dalbabom12](https://bisq.community/u/dalbabom12)\
**Replies:** 5\
**Last updated:** [November 20, 2024, 12:30am UTC](https://bisq.community/t/sepa-instant-without-sender-name-iban-bic/11935 "2024-11-20T00:30:13Z")

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Hi. I sold bitcoin with SEPA instant method, I received the payment but there is no info on the sender. On the support page they say I have to open a dispute, but why? The SEPA instant are not reversible so what is the …

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## [Unable To Confirm Payment Receipt](https://bisq.community/t/unable-to-confirm-payment-receipt/12423)

<div class="topic-metadata">

**Author:** [@Previn](https://bisq.community/u/Previn)\
**Replies:** 2\
**Last updated:** [November 20, 2024, 12:21am UTC](https://bisq.community/t/unable-to-confirm-payment-receipt/12423 "2024-11-20T00:21:58Z")

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Buyer didn’t pay for BTC in time, after opening dispute buyer made payment. Confirm Payment button is deactivated & payment received message is stuck in dispute window, so I’m unable to confirm payment receipt.

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## [BSQ Wallet unconfirmed change outputs](https://bisq.community/t/bsq-wallet-unconfirmed-change-outputs/12396)

<div class="topic-metadata">

**Author:** [@lloHop](https://bisq.community/u/lloHop)\
**Replies:** 5\
**Last updated:** [November 15, 2024, 6:16pm UTC](https://bisq.community/t/bsq-wallet-unconfirmed-change-outputs/12396 "2024-11-15T18:16:24Z")

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Hi, I did a few BSQ Swap trades and everything appeared ok, the BTC turned up in my wallet. However, now I have most of my BSQ showing in the Balance of unconfirmed change outputs (screenshot attached) and I cannot spen…

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## [Absq, KutherDev, and cythiafm](https://bisq.community/t/absq-kutherdev-and-cythiafm/12399)

<div class="topic-metadata">

**Author:** [@NearBisq](https://bisq.community/u/NearBisq)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 9:04am UTC](https://bisq.community/t/absq-kutherdev-and-cythiafm/12399 "2024-11-15T09:04:21Z")

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These ppl are constantly trying to get me to leave this platform for technical support. They’re scammers, right?

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## [Can I Cancel a Withdrawal if the BTC Tx is Stuck?](https://bisq.community/t/can-i-cancel-a-withdrawal-if-the-btc-tx-is-stuck/12400)

<div class="topic-metadata">

**Author:** [@NearBisq](https://bisq.community/u/NearBisq)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 8:58am UTC](https://bisq.community/t/can-i-cancel-a-withdrawal-if-the-btc-tx-is-stuck/12400 "2024-11-15T08:58:58Z")

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I tried to send some to BTC to an external wallet, using a fee amount that worked just fine a few days ago, but apparently not anymore. It has now been 19 hours, and mempool is saying it will finish “not anytime soon”. …

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## [Less than 4 Bitcoin network peers](https://bisq.community/t/less-than-4-bitcoin-network-peers/11991)

<div class="topic-metadata">

**Author:** [@cesarpim](https://bisq.community/u/cesarpim)\
**Replies:** 7\
**Last updated:** [November 12, 2024, 11:33pm UTC](https://bisq.community/t/less-than-4-bitcoin-network-peers/11991 "2024-11-12T23:33:06Z")

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Hi! Most of the time I’m having only 2 or 3 Bitcoin network peers. Very rarely do I have 4 and it’s always for a short time. This doesn’t allow me to do almost any operation in Bisq. What can I do about this?

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## [Resyncing SPV After One Day on Bisq Not Working](https://bisq.community/t/resyncing-spv-after-one-day-on-bisq-not-working/12371)

<div class="topic-metadata">

**Author:** [@NearBisq](https://bisq.community/u/NearBisq)\
**Replies:** 2\
**Last updated:** [November 8, 2024, 7:16am UTC](https://bisq.community/t/resyncing-spv-after-one-day-on-bisq-not-working/12371 "2024-11-08T07:16:58Z")

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I dowloaded Bisq yesterday and made 2 trades. Started up today and made 2 more. Trades stopped working, and a search of the innerwebs suggested I resync my SPV file. This has been going on for like an hour with no pro…

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## [Error! Cannot take offer because user is ignored](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369)

<div class="topic-metadata">

**Author:** [@laughingstock](https://bisq.community/u/laughingstock)\
**Replies:** 7\
**Last updated:** [November 7, 2024, 9:21pm UTC](https://bisq.community/t/error-cannot-take-offer-because-user-is-ignored/12369 "2024-11-07T21:21:45Z")

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Here is the error I am getting. For some reason, I am unable to take trades from this specific user. I am able to take trades from other users. Is something wrong with my account?

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## [Stuck on resyncing the SPV?](https://bisq.community/t/stuck-on-resyncing-the-spv/12339)

<div class="topic-metadata">

**Author:** [@nounou](https://bisq.community/u/nounou)\
**Replies:** 4\
**Last updated:** [October 28, 2024, 9:44pm UTC](https://bisq.community/t/stuck-on-resyncing-the-spv/12339 "2024-10-28T21:44:50Z")

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Hi, I’am performing a SPV resynchronisation for the first time and I have several Bisq peers but no Bitcoin network peers. Is this due to me using my own node or is the synchronisation not working? I just installed the …

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## [Is SPV resyncing working?](https://bisq.community/t/is-spv-resyncing-working/12030)

<div class="topic-metadata">

**Author:** [@theandor](https://bisq.community/u/theandor)\
**Replies:** 8\
**Last updated:** [October 28, 2024, 11:58am UTC](https://bisq.community/t/is-spv-resyncing-working/12030 "2024-10-28T11:58:59Z")

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I made a SPV resynchronization for the first time and I don’t know if I made any mistake. The first day I resynced for 10 hours and I could see a bar that was less that 25% full. The second and third day I did for for 5 …

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## [Cannot start Bisq 2 on Whonix WS](https://bisq.community/t/cannot-start-bisq-2-on-whonix-ws/12325)

<div class="topic-metadata">

**Author:** [@MasqueradeFlash](https://bisq.community/u/MasqueradeFlash)\
**Replies:** 1\
**Last updated:** [October 18, 2024, 7:21am UTC](https://bisq.community/t/cannot-start-bisq-2-on-whonix-ws/12325 "2024-10-18T07:21:45Z")

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Hello, I installed Bisq 2 on my Whonix Workstation as described in the official documentation on the whonix wiki. I am unable to run it. I get the error messages: Warning, Initialiasing applicationService failed. And …

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## [Sending funds within bisq1 in Segwit addresses (bech32) to another Legacy address (p2pkh). Question?](https://bisq.community/t/sending-funds-within-bisq1-in-segwit-addresses-bech32-to-another-legacy-address-p2pkh-question/12297)

<div class="topic-metadata">

**Author:** [@omizocles](https://bisq.community/u/omizocles)\
**Replies:** 3\
**Last updated:** [October 9, 2024, 11:19am UTC](https://bisq.community/t/sending-funds-within-bisq1-in-segwit-addresses-bech32-to-another-legacy-address-p2pkh-question/12297 "2024-10-09T11:19:59Z")

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Alright! I’m using the new version of bisq1 (v1.9.17) and when I send funds from bisq to an external wallet, all the wallet inputs are segwit addresses (“bc1…”). My question is! I want to send these funds to another wal…

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## [Failing trades. What am I doing wrong?](https://bisq.community/t/failing-trades-what-am-i-doing-wrong/12304)

<div class="topic-metadata">

**Author:** [@msjodin](https://bisq.community/u/msjodin)\
**Replies:** 2\
**Last updated:** [October 8, 2024, 7:14pm UTC](https://bisq.community/t/failing-trades-what-am-i-doing-wrong/12304 "2024-10-08T19:14:13Z")

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I’ve used Bisq a few times before and it’s worked well.I’ve sold BTC for EUR to my Revolut. I posted a New offer to sell BTC. Planned to sell 0.015 BTC this time. After publishing the trade it fails What am I doing …

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## [Missing BSQ](https://bisq.community/t/missing-bsq/12259)

<div class="topic-metadata">

**Author:** [@JCT](https://bisq.community/u/JCT)\
**Replies:** 4\
**Last updated:** [October 7, 2024, 12:12am UTC](https://bisq.community/t/missing-bsq/12259 "2024-10-07T00:12:37Z")

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Hello, I have done all of the steps in the prior thread about missing BSQ: renaming & deleting UncnfirmedBsqChangeOutputList making sure my DAO is fully loaded (which it has been for days) I’ve updated my BISQ to v1.9…

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## [Signature key expired?](https://bisq.community/t/signature-key-expired/12280)

<div class="topic-metadata">

**Author:** [@ainoon02](https://bisq.community/u/ainoon02)\
**Replies:** 2\
**Last updated:** [October 4, 2024, 7:10am UTC](https://bisq.community/t/signature-key-expired/12280 "2024-10-04T07:10:07Z")

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The key to verify my download “alejandro.garcia@disroot.org” expired on 27th September 2024?

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## [Never recieved payment!](https://bisq.community/t/never-recieved-payment/12272)

<div class="topic-metadata">

**Author:** [@rvrsteve](https://bisq.community/u/rvrsteve)\
**Replies:** 2\
**Last updated:** [October 3, 2024, 5:15am UTC](https://bisq.community/t/never-recieved-payment/12272 "2024-10-03T05:15:04Z")

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Trade ID: 625567-a9750183-ffdb-408d-b511-f205dc883f0f-1917 I never recieved my payout… Please let me know if any other information is needed. Thank you Steve

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## [How can I get my seed phrase checking only the file system?](https://bisq.community/t/how-can-i-get-my-seed-phrase-checking-only-the-file-system/12270)

<div class="topic-metadata">

**Author:** [@HeyPogi](https://bisq.community/u/HeyPogi)\
**Replies:** 2\
**Last updated:** [October 2, 2024, 4:12pm UTC](https://bisq.community/t/how-can-i-get-my-seed-phrase-checking-only-the-file-system/12270 "2024-10-02T16:12:30Z")

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Here is my problem: recently I deleted the SPV file because I was suggested so in bisq. I had changed the Bitcoin nodes that are already predetermined in bisq to my own personal node. Maybe because of that now when I try…

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## [Bisq reinstalled during trade.](https://bisq.community/t/bisq-reinstalled-during-trade/12239)

<div class="topic-metadata">

**Author:** [@lucas](https://bisq.community/u/lucas)\
**Replies:** 3\
**Last updated:** [September 18, 2024, 6:07am UTC](https://bisq.community/t/bisq-reinstalled-during-trade/12239 "2024-09-18T06:07:02Z")

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I need help, I had to format my Pc and I had 2 pending trades, when I reinserted my seed, it recovered only my available balance, the trades and the locked balance are gone, I have already sought the backup of the fiat a…

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## [Reputation in bisq2](https://bisq.community/t/reputation-in-bisq2/12232)

<div class="topic-metadata">

**Author:** [@Ringo20230911](https://bisq.community/u/Ringo20230911)\
**Replies:** 1\
**Last updated:** [September 15, 2024, 8:00pm UTC](https://bisq.community/t/reputation-in-bisq2/12232 "2024-09-15T20:00:23Z")

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I just burned BSQ in bisq1 but didn’t notice any change in reputation in bisq2. What can I do about it?

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## [Problem While Starting Payment](https://bisq.community/t/problem-while-starting-payment/12225)

<div class="topic-metadata">

**Author:** [@Bitnoob](https://bisq.community/u/Bitnoob)\
**Replies:** 1\
**Last updated:** [September 14, 2024, 12:01pm UTC](https://bisq.community/t/problem-while-starting-payment/12225 "2024-09-14T12:01:02Z")

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Hello All, I’ve started a Bitcoin purchase on bisq, after the block confirmation, I started my payment, transfer the money to my peer and clicked on Payment Started button. This button is not working, I’m receiving a me…

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## [Recovering wallet - Windows Problem](https://bisq.community/t/recovering-wallet-windows-problem/12216)

<div class="topic-metadata">

**Author:** [@BISQCF](https://bisq.community/u/BISQCF)\
**Replies:** 1\
**Last updated:** [September 11, 2024, 5:58am UTC](https://bisq.community/t/recovering-wallet-windows-problem/12216 "2024-09-11T05:58:07Z")

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Hello there, by trying to fix a problem with my Windows, my laptop seems to have list completely the BISQ configuration. I reinstslled it again (what I don‘t know if it was a good thing) and when I ooened it, there was a…

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## [Linux jar.txt Verfication](https://bisq.community/t/linux-jar-txt-verfication/12176)

<div class="topic-metadata">

**Author:** [@BisqUbuntu](https://bisq.community/u/BisqUbuntu)\
**Replies:** 10\
**Last updated:** [September 7, 2024, 3:40pm UTC](https://bisq.community/t/linux-jar-txt-verfication/12176 "2024-09-07T15:40:13Z")

</div>

I have been following the directions to verify Bisq 1.9.17 download here: https://bisq.wiki/Downloading\_and\_installing I have verified the signature of Bisq-64bit-1.9.17.deb.asc as alejandro.garcia After installing Bi…

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## [I want out](https://bisq.community/t/i-want-out/12172)

<div class="topic-metadata">

**Author:** [@creepy\_chuck](https://bisq.community/u/creepy_chuck)\
**Replies:** 2\
**Last updated:** [August 27, 2024, 4:08pm UTC](https://bisq.community/t/i-want-out/12172 "2024-08-27T16:08:13Z")

</div>

I put funds into bisq and now I want my money out. but I can’t figure out how to do that. I tried three times to transfer funds from bisq to my bitcoin wallet on cashapp and the money disappeared. what happened to my mon…

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## [How to backup bisq properly with only btc\_mainnet folder](https://bisq.community/t/how-to-backup-bisq-properly-with-only-btc-mainnet-folder/12163)

<div class="topic-metadata">

**Author:** [@beastmaster](https://bisq.community/u/beastmaster)\
**Replies:** 1\
**Last updated:** [August 24, 2024, 10:33pm UTC](https://bisq.community/t/how-to-backup-bisq-properly-with-only-btc-mainnet-folder/12163 "2024-08-24T22:33:57Z")

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hello there, can people here help me with loading a new instance of bisq from a backup? i have tried to move my btc mainnet folder from my bisq backup (I only have this from my backup) and put it into new bisq installat…

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## [Transaction stuck](https://bisq.community/t/transaction-stuck/12161)

<div class="topic-metadata">

**Author:** [@galt123](https://bisq.community/u/galt123)\
**Replies:** 1\
**Last updated:** [August 22, 2024, 7:56am UTC](https://bisq.community/t/transaction-stuck/12161 "2024-08-22T07:56:45Z")

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Guys, I tried to buy satoshis on Bisq on 08/05/2024 at 10:01 PM. The trade ID was btnnnuj-b879a630-1c44-4e2d-9f3f-c0298523271d-1917. My security deposit was 0.0015 BTC. The ID is 92e1e7eabbae09c53c2a0c48566dd4551d87a3c8…

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## [Strike Limit 1K, But Plenty of Offers Above Limit](https://bisq.community/t/strike-limit-1k-but-plenty-of-offers-above-limit/12159)

<div class="topic-metadata">

**Author:** [@eliadams](https://bisq.community/u/eliadams)\
**Replies:** 1\
**Last updated:** [August 20, 2024, 4:27pm UTC](https://bisq.community/t/strike-limit-1k-but-plenty-of-offers-above-limit/12159 "2024-08-20T16:27:21Z")

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Hello, I noticed that bisq says not to do trades above 1K. “The maximum trade size is $1,000 maximum per payment. If you trade over the above limits your trade might be cancelled and there could be a penalty.” So why d…

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