# Support **URL:** https://bisq.community/c/support/18.md?page=41 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 42 --- ## [Time out when trying to take offer](https://bisq.community/t/time-out-when-trying-to-take-offer/7062)
**Author:** [@WToe](https://bisq.community/u/WToe)\ **Replies:** 5\ **Last updated:** [February 10, 2019, 2:46pm UTC](https://bisq.community/t/time-out-when-trying-to-take-offer/7062 "2019-02-10T14:46:30Z")
Twice I have tried to take an offer but both times it timed out. Unfortunately my taker fee is lost. I am posting this, since I am reluctand to try to take the offer again, I have traded on bisq before, but was the make… --- ## [Traders of trade with ID 28914 please respond in the dispute](https://bisq.community/t/traders-of-trade-with-id-28914-please-respond-in-the-dispute/7041)
**Author:** [@arbitrator1](https://bisq.community/u/arbitrator1)\ **Replies:** 3\ **Last updated:** [February 9, 2019, 7:31pm UTC](https://bisq.community/t/traders-of-trade-with-id-28914-please-respond-in-the-dispute/7041 "2019-02-09T19:31:00Z")
Traders of trade with ID 28914-76f38956-7553-49ce-b2a1-a9c81d30bd44-093 please respond in the dispute. I did not received any response from both traders. I will leave it open until at least one respond. --- ## [Too few offers ... same for you?](https://bisq.community/t/too-few-offers-same-for-you/7059)
**Author:** [@Adrian55](https://bisq.community/u/Adrian55)\ **Replies:** 3\ **Last updated:** [February 8, 2019, 4:08pm UTC](https://bisq.community/t/too-few-offers-same-for-you/7059 "2019-02-08T16:08:48Z")
Hello everyone, I’m a new Bisq user and I noticed when I first launched the Bisq app that there were about 15 offers in the entire network… is it the same on your side? if not, how could I see all the available trade … --- ## [Price reference out of line](https://bisq.community/t/price-reference-out-of-line/7047)
**Author:** [@Vardiz](https://bisq.community/u/Vardiz)\ **Replies:** 4\ **Last updated:** [February 8, 2019, 7:29am UTC](https://bisq.community/t/price-reference-out-of-line/7047 "2019-02-08T07:29:47Z")
Hi, I’m trying to get more users to use Bisq for the MYR-BTC trading pair. But the price reference provided by BitcoinAverage is way off. This prevents putting more sensible quotes. The largest exchange in Malaysi… --- ## [How is the Country determined by bisq for SEPA accounts?](https://bisq.community/t/how-is-the-country-determined-by-bisq-for-sepa-accounts/7050)
**Author:** [@NCKoeter](https://bisq.community/u/NCKoeter)\ **Replies:** 5\ **Last updated:** [February 8, 2019, 7:26am UTC](https://bisq.community/t/how-is-the-country-determined-by-bisq-for-sepa-accounts/7050 "2019-02-08T07:26:52Z")
How does the Software determine the country of my bank accout when I create a SEPA account in it? Because I have a Bunq bank account and they offer me several different IBANs to use for different transactions. So I add… --- ## [Multiple bank accounts don't work](https://bisq.community/t/multiple-bank-accounts-dont-work/7052)
**Author:** [@admin461](https://bisq.community/u/admin461)\ **Replies:** 5\ **Last updated:** [February 8, 2019, 7:02am UTC](https://bisq.community/t/multiple-bank-accounts-dont-work/7052 "2019-02-08T07:02:52Z")
Hi, i have multiple bank accounts in various countries, selecting and deselecting it does not work in Bisq, the only way is to delete one and force bisq to use the only remaining one. But::: when i add the deleted accou… --- ## [Can't Find My ETH](https://bisq.community/t/cant-find-my-eth/7053)
**Author:** [@Dynamata](https://bisq.community/u/Dynamata)\ **Replies:** 7\ **Last updated:** [February 7, 2019, 9:40pm UTC](https://bisq.community/t/cant-find-my-eth/7053 "2019-02-07T21:40:34Z")
I traded some BTC for ETH & saved it in BISQ. I want to send ETH to an external wallet but although I have the ETH address, I don’t know where to find it in BISQ. --- ## [Shutdown in progress](https://bisq.community/t/shutdown-in-progress/7031)
**Author:** [@merenkov](https://bisq.community/u/merenkov)\ **Replies:** 7\ **Last updated:** [February 7, 2019, 2:43pm UTC](https://bisq.community/t/shutdown-in-progress/7031 "2019-02-07T14:43:35Z")
Shutdown in progress on ubuntu has taken over 1 hour and still open. Due to the warning I am hesitant to force quit the app. (v0.9.3) Is force quitting safe? Prior to quiting the app I had canceled two sales and noticed … --- ## [Stuck on "shut down in progress"](https://bisq.community/t/stuck-on-shut-down-in-progress/7051)
**Author:** [@cesarpim](https://bisq.community/u/cesarpim)\ **Replies:** 7\ **Last updated:** [February 7, 2019, 7:00am UTC](https://bisq.community/t/stuck-on-shut-down-in-progress/7051 "2019-02-07T07:00:02Z")
When closing bisq, the “shut down in progress” is taking a very long time (already around half an hour). I am affraid to force close and have my data corrupted (i have some funds in the wallet and 2 trades in progress). … --- ## [Zelle an option only thru a few banks?](https://bisq.community/t/zelle-an-option-only-thru-a-few-banks/7049)
**Author:** [@littlebit2big](https://bisq.community/u/littlebit2big)\ **Replies:** 1\ **Last updated:** [February 6, 2019, 6:45pm UTC](https://bisq.community/t/zelle-an-option-only-thru-a-few-banks/7049 "2019-02-06T18:45:10Z")
There appears to be a short list of banks that bisq says it requires when adding a Zelle account. Will an account created at ZellepPay.com not work for bisq if not thru one of those banks? --- ## [Any plans to fix the fee's and limits?](https://bisq.community/t/any-plans-to-fix-the-fees-and-limits/7039)
**Author:** [@takagari](https://bisq.community/u/takagari)\ **Replies:** 4\ **Last updated:** [February 6, 2019, 12:45pm UTC](https://bisq.community/t/any-plans-to-fix-the-fees-and-limits/7039 "2019-02-06T12:45:53Z")
The 2 month wait I have to be able to move more then $200 is nuts. Also I am SELLING btc I have ZERO risk generated on my end. yet someone posts a .1 buy order and I am unable to fill it because I am capped at .0625 whi… --- ## [Cannot Create new account (Altcoin accounts)](https://bisq.community/t/cannot-create-new-account-altcoin-accounts/7046)
**Author:** [@CreateNewAccount](https://bisq.community/u/CreateNewAccount)\ **Replies:** 1\ **Last updated:** [February 5, 2019, 8:47am UTC](https://bisq.community/t/cannot-create-new-account-altcoin-accounts/7046 "2019-02-05T08:47:03Z")
I am having difficulty adding an account in “Create new account.” When I type Reddcoin or RDD nothing shows up in the Altcoin box. When I enter a Reddcoin address it says it is an invalid LTC address. I cannot add a new … --- ## [Error launching Bisq](https://bisq.community/t/error-launching-bisq/7044)
**Author:** [@lloydsmart](https://bisq.community/u/lloydsmart)\ **Replies:** 1\ **Last updated:** [February 4, 2019, 11:29pm UTC](https://bisq.community/t/error-launching-bisq/7044 "2019-02-04T23:29:57Z")
Hi all, I’m having trouble launching Bisq on Linux. It starts to open, but then just exits before the main window appears with no error message. If I launch from command line, this is the final line of output before th… --- ## [\[Resolved\] "Receiver could not process message" error in arbitration chat](https://bisq.community/t/resolved-receiver-could-not-process-message-error-in-arbitration-chat/7023)
**Author:** [@djls](https://bisq.community/u/djls)\ **Replies:** 7\ **Last updated:** [February 3, 2019, 11:58am UTC](https://bisq.community/t/resolved-receiver-could-not-process-message-error-in-arbitration-chat/7023 "2019-02-03T11:58:38Z")
I was recently involved in a trade where a BTC buyer never attempted to send their altcoin to me (trade process was stuck at step 2), so after 24 hours I opened a dispute. I immediately saw a strange error message in red… --- ## [No communication for more than 24 hours](https://bisq.community/t/no-communication-for-more-than-24-hours/7002)
**Author:** [@revcbh](https://bisq.community/u/revcbh)\ **Replies:** 5\ **Last updated:** [January 31, 2019, 10:47pm UTC](https://bisq.community/t/no-communication-for-more-than-24-hours/7002 "2019-01-31T22:47:47Z")
I had a Grin purchase cancelled (presumably due to the move higher in price) and have had a support ticked open for over a day. Offer ID: 8VVDZR-f5e0d962-435b-4584-a518-307c88fb6539-093 Arbitrator: s6yrrpezc3zp6biy.oni… --- ## [Stuck on ¾ Hidden V9.3 / Transfer my fund](https://bisq.community/t/stuck-on-hidden-v9-3-transfer-my-fund/7025)
**Author:** [@B4skf4Ever](https://bisq.community/u/B4skf4Ever)\ **Replies:** 4\ **Last updated:** [January 31, 2019, 6:20am UTC](https://bisq.community/t/stuck-on-hidden-v9-3-transfer-my-fund/7025 "2019-01-31T06:20:32Z")
Hello, for some time I’ve got the message Stuck on Hidden Service Published V9.3 again. I delete the tor folder, try with a VPN nothing changes = ( I can not connect to Bisq anymore Having funds on how can I remove … --- ## [Maker fee to be lost if I remove offer?](https://bisq.community/t/maker-fee-to-be-lost-if-i-remove-offer/6993)
**Author:** [@littlebit2big](https://bisq.community/u/littlebit2big)\ **Replies:** 6\ **Last updated:** [January 29, 2019, 5:11pm UTC](https://bisq.community/t/maker-fee-to-be-lost-if-i-remove-offer/6993 "2019-01-29T17:11:33Z")
Why would I lose my maker fee if I remove an offer? I don’t show that it’s been accepted yet but I get this message if I click on the Remove Offer icon. --- ## [Can't Log into Bisq](https://bisq.community/t/cant-log-into-bisq/7008)
**Author:** [@btc\_n\_me](https://bisq.community/u/btc_n_me)\ **Replies:** 9\ **Last updated:** [January 29, 2019, 2:03pm UTC](https://bisq.community/t/cant-log-into-bisq/7008 "2019-01-29T14:03:24Z")
Hi. I’m new to Bisq and am running it on Windows 10. About a week ago, I had my account up and deposited some BTC. Today, I can’t get it to log in on Tor. I’m getting an error message of: java.lang.NullPointerException … --- ## [Unable to Connect to Network](https://bisq.community/t/unable-to-connect-to-network/7010)
**Author:** [@au\_Bits](https://bisq.community/u/au_Bits)\ **Replies:** 5\ **Last updated:** [January 28, 2019, 11:28am UTC](https://bisq.community/t/unable-to-connect-to-network/7010 "2019-01-28T11:28:24Z")
Running 18.10 For the last couple of hours my machine has been stuck at 3/4 Hidden Service Published. P2P network peers has bounced around from 10 to 1. I’ve been using Bisq and Bitsquare for a while and never encountere… --- ## [Hi,i want to find the arbitrator,"urlujknbe7itmiwl.onion:9999", i have a false closed trade need him to help me](https://bisq.community/t/hi-i-want-to-find-the-arbitrator-urlujknbe7itmiwl-onion-9999-i-have-a-false-closed-trade-need-him-to-help-me/6983)
**Author:** [@hubertzou](https://bisq.community/u/hubertzou)\ **Replies:** 4\ **Last updated:** [January 28, 2019, 4:50am UTC](https://bisq.community/t/hi-i-want-to-find-the-arbitrator-urlujknbe7itmiwl-onion-9999-i-have-a-false-closed-trade-need-him-to-help-me/6983 "2019-01-28T04:50:41Z")
Hi! I had a grin/btc trade in bisq, the dispute was closed by the arbitrator but i doesnt accept grin successful, what should i do to connect the arbitrator, the arbitrator is “urlujknbe7itmiwl.onion:9999” --- ## [accept prepaid card](https://bisq.community/t/accept-prepaid-card/6998)
**Author:** [@VTGamer91](https://bisq.community/u/VTGamer91)\ **Replies:** 1\ **Last updated:** [January 26, 2019, 6:34pm UTC](https://bisq.community/t/accept-prepaid-card/6998 "2019-01-26T18:34:06Z")
Do you accept prepaid card? --- ## [Offers Not Showing Up in Bisq](https://bisq.community/t/offers-not-showing-up-in-bisq/6990)
**Author:** [@au\_Bits](https://bisq.community/u/au_Bits)\ **Replies:** 6\ **Last updated:** [January 25, 2019, 6:32am UTC](https://bisq.community/t/offers-not-showing-up-in-bisq/6990 "2019-01-25T06:32:22Z")
I am running Bisq 0.9.3 on two terminals presently. Terminal 1 (Ubuntu 18.10) is broadcasting two AUD offers. Terminal 2 (Ubuntu 18.04) cannot see the offers despite having 9 synchronized peers and 8 P2P Peers. If this… --- ## [Cannot Install latest version](https://bisq.community/t/cannot-install-latest-version/6986)
**Author:** [@SpiryXBT](https://bisq.community/u/SpiryXBT)\ **Replies:** 2\ **Last updated:** [January 24, 2019, 10:27am UTC](https://bisq.community/t/cannot-install-latest-version/6986 "2019-01-24T10:27:24Z")
I have this error keep popping no matter what I do. Even if I RUN as Administrator. --- ## [\[Resolved\] Withdraw from multiple address](https://bisq.community/t/resolved-withdraw-from-multiple-address/6987)
**Author:** [@genehckman](https://bisq.community/u/genehckman)\ **Replies:** 2\ **Last updated:** [January 24, 2019, 8:43am UTC](https://bisq.community/t/resolved-withdraw-from-multiple-address/6987 "2019-01-24T08:43:31Z")
I did a withdraw from two bisq wallet, but the btc did not arrive First bisq wallet: https://blockstream.info/address/1LdLFHzPF9vLGcaHk692PmLXn8bmsoXikA Second bisq wallet: https://blockstream.info/address/17ZUxefRWLW4… --- ## [Transaction cancelled after confirming](https://bisq.community/t/transaction-cancelled-after-confirming/6963)
**Author:** [@tukanoid](https://bisq.community/u/tukanoid)\ **Replies:** 13\ **Last updated:** [January 23, 2019, 9:08am UTC](https://bisq.community/t/transaction-cancelled-after-confirming/6963 "2019-01-23T09:08:40Z")
Hello, I tried to buy GRIN for BTC, after I woke up, I saw that trade started and transaction had 155 confirmations(now even more), and when I checked the grin wallet, it said that transaction is still going. For some re… --- ## [Ttrading account](https://bisq.community/t/ttrading-account/6976)
**Author:** [@i-forest](https://bisq.community/u/i-forest)\ **Replies:** 4\ **Last updated:** [January 22, 2019, 9:24pm UTC](https://bisq.community/t/ttrading-account/6976 "2019-01-22T21:24:14Z")
If I want to buy BTC, I can not choose another trading account. Is since version 0.9.3 / Ubuntu 18.04 --- ## [Restoring in Ver: 9.3 from a backup](https://bisq.community/t/restoring-in-ver-9-3-from-a-backup/6975)
**Author:** [@jerryk](https://bisq.community/u/jerryk)\ **Replies:** 1\ **Last updated:** [January 21, 2019, 10:34pm UTC](https://bisq.community/t/restoring-in-ver-9-3-from-a-backup/6975 "2019-01-21T22:34:23Z")
How do you restore from a backup in Ver: 9.3? Do you have to change the name of the backup? --- ## [Warning message keeps popping up](https://bisq.community/t/warning-message-keeps-popping-up/6971)
**Author:** [@SD86gdns9H](https://bisq.community/u/SD86gdns9H)\ **Replies:** 2\ **Last updated:** [January 21, 2019, 10:27pm UTC](https://bisq.community/t/warning-message-keeps-popping-up/6971 "2019-01-21T22:27:30Z")
Why do I keep on getting similar warning messages to these all the time? --- ## [Deposit lost, Software crashed, Failed trade](https://bisq.community/t/deposit-lost-software-crashed-failed-trade/6948)
**Author:** [@NCKoeter](https://bisq.community/u/NCKoeter)\ **Replies:** 10\ **Last updated:** [January 21, 2019, 1:19pm UTC](https://bisq.community/t/deposit-lost-software-crashed-failed-trade/6948 "2019-01-21T13:19:31Z")
Hello, I wanted to start a trade and already deposited the Deposit of 0.01BTC and was just waiting for the trade to be accepted by the system (spinning wheel at the bottom). But my Bisq crashed during that process and … --- ## [How to retrieve bitcoin from a broken Bisq client?](https://bisq.community/t/how-to-retrieve-bitcoin-from-a-broken-bisq-client/6964)
**Author:** [@kryptonizer](https://bisq.community/u/kryptonizer)\ **Replies:** 2\ **Last updated:** [January 20, 2019, 9:02pm UTC](https://bisq.community/t/how-to-retrieve-bitcoin-from-a-broken-bisq-client/6964 "2019-01-20T21:02:44Z")
Hi, I have a Bisq client on an old laptop that would not start, it is stuck at the “Tor node created” loading phase. My new laptop with a newly installed Bisq client works normally. I have some Bitcoin, Litecoin, and … [Previous page](https://bisq.community/c/support/18.md?page=40) [Next page](https://bisq.community/c/support/18.md?page=42)