# Support **URL:** https://bisq.community/c/support/18.md?page=43 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 44 --- ## [Error when someone tried to take my offer](https://bisq.community/t/error-when-someone-tried-to-take-my-offer/6805)
**Author:** [@BitSpartacus](https://bisq.community/u/BitSpartacus)\ **Replies:** 6\ **Last updated:** [December 23, 2018, 11:57am UTC](https://bisq.community/t/error-when-someone-tried-to-take-my-offer/6805 "2018-12-23T11:57:10Z")
I have a Sell BTC offer out in the market currently and a couple times I’ve received an error message which says something like “An error occurred when someone tried to take one of your offers…reason Insufficient Money”. … --- ## [Bisq on two devices with same seed](https://bisq.community/t/bisq-on-two-devices-with-same-seed/6810)
**Author:** [@donacid](https://bisq.community/u/donacid)\ **Replies:** 4\ **Last updated:** [December 23, 2018, 11:56am UTC](https://bisq.community/t/bisq-on-two-devices-with-same-seed/6810 "2018-12-23T11:56:43Z")
Could it cause any problems if I run bisq on two devices with the same seed simultaneously? --- ## [Why don't I have any locked or reserved funds?](https://bisq.community/t/why-dont-i-have-any-locked-or-reserved-funds/6746)
**Author:** [@sammy](https://bisq.community/u/sammy)\ **Replies:** 7\ **Last updated:** [December 23, 2018, 11:51am UTC](https://bisq.community/t/why-dont-i-have-any-locked-or-reserved-funds/6746 "2018-12-23T11:51:21Z")
So I run two offers from the same account on two different computers (which is very unfortunate, I guess) but on both clients it shows me “0 available balance”, “0 reserved funds” and “0 locked funds”. However, I am pret… --- ## [Offer taken but cannot process the trade](https://bisq.community/t/offer-taken-but-cannot-process-the-trade/6495)
**Author:** [@zkec](https://bisq.community/u/zkec)\ **Replies:** 16\ **Last updated:** [December 19, 2018, 3:32am UTC](https://bisq.community/t/offer-taken-but-cannot-process-the-trade/6495 "2018-12-19T03:32:20Z")
My buy offer was taken but I cannot process the trade as all “Trade process” options are greyed (in progress). The taker fee transaction is on the blockchain for 14 blocks now but it does not appear checked in the infor… --- ## [How do I contest an arbitration decision?](https://bisq.community/t/how-do-i-contest-an-arbitration-decision/6780)
**Author:** [@Curved](https://bisq.community/u/Curved)\ **Replies:** 8\ **Last updated:** [December 16, 2018, 1:46am UTC](https://bisq.community/t/how-do-i-contest-an-arbitration-decision/6780 "2018-12-16T01:46:11Z")
I just finished a trade where I sent a SEPA transfer to buy BTC. The other trader opened a dispute because my name did match – for a valid reason described below. The arbitrator (3b7cft5k4ae6a236.onion:9999 – Alex I beli… --- ## [Bisq and Tails](https://bisq.community/t/bisq-and-tails/6787)
**Author:** [@hekepoce](https://bisq.community/u/hekepoce)\ **Replies:** 2\ **Last updated:** [December 15, 2018, 9:20pm UTC](https://bisq.community/t/bisq-and-tails/6787 "2018-12-15T21:20:52Z")
I see that now I can run Bisq on Tails OS. What commend I have to write on Terminal to run Bisq? When I write ./Bisq the app show up but after a while Bisq disappears. --- ## [New Markets Website](https://bisq.community/t/new-markets-website/6778)
**Author:** [@tieck](https://bisq.community/u/tieck)\ **Replies:** 4\ **Last updated:** [December 15, 2018, 8:40am UTC](https://bisq.community/t/new-markets-website/6778 "2018-12-15T08:40:27Z")
The new markets website does not work properly in the Tor browser anymore. No data is shown anymore. Only the headers and footer are displayed. --- ## [New to this.. how long does it take to purchase btc](https://bisq.community/t/new-to-this-how-long-does-it-take-to-purchase-btc/6784)
**Author:** [@Listegoodd](https://bisq.community/u/Listegoodd)\ **Replies:** 2\ **Last updated:** [December 15, 2018, 7:46am UTC](https://bisq.community/t/new-to-this-how-long-does-it-take-to-purchase-btc/6784 "2018-12-15T07:46:03Z")
How long would it take after I entered my bank account info and sent the payment from my bank to the person I’m buying the btc from, how long would it take to get the btc. I read that it takes 10 minutes is that true? Th… --- ## [Possible invalid payment address](https://bisq.community/t/possible-invalid-payment-address/6782)
**Author:** [@tekcomms](https://bisq.community/u/tekcomms)\ **Replies:** 1\ **Last updated:** [December 15, 2018, 12:06am UTC](https://bisq.community/t/possible-invalid-payment-address/6782 "2018-12-15T00:06:43Z")
I have a open order to buy some Bitcoin using revolut but the email from the seller does not appear to be a revolut user all that was sent was a invitation so not sure if the given email is wrong and where I stand --- ## [Not use standard Electrum wallet](https://bisq.community/t/not-use-standard-electrum-wallet/6738)
**Author:** [@dj5071](https://bisq.community/u/dj5071)\ **Replies:** 3\ **Last updated:** [December 14, 2018, 9:08am UTC](https://bisq.community/t/not-use-standard-electrum-wallet/6738 "2018-12-14T09:08:43Z")
On my computer there is an Electrum wallet link that is used for company purposes. When I opened Bisq (privately) it automatically connected to this wallet address. How can I change that? --- ## [Fedora java issue solved](https://bisq.community/t/fedora-java-issue-solved/6593)
**Author:** [@torte](https://bisq.community/u/torte)\ **Replies:** 8\ **Last updated:** [December 13, 2018, 7:46pm UTC](https://bisq.community/t/fedora-java-issue-solved/6593 "2018-12-13T19:46:34Z")
After upgrade from Fedora 28 to 29 the bisq desktop app didn’t work anymore, producing java errors on start. Following the exact instructions on this side fixed it. Under no circumstances use the rpm package, it makes th… --- ## [Bitcoin Cash (BCH) as base currency](https://bisq.community/t/bitcoin-cash-bch-as-base-currency/4390)
**Author:** [@RingCT](https://bisq.community/u/RingCT)\ **Replies:** 22\ **Last updated:** [December 13, 2018, 2:53pm UTC](https://bisq.community/t/bitcoin-cash-bch-as-base-currency/4390 "2018-12-13T14:53:38Z")
Hello, bisq has been serving me well over the past years. But the time has come to ask for BCH as a base currency. I had expected that for release 0.6.3. But since it is still not there, I herewith request it as a user… --- ## [What WALLETS Support BISQ Seed Words?](https://bisq.community/t/what-wallets-support-bisq-seed-words/6763)
**Author:** [@KeyJockey](https://bisq.community/u/KeyJockey)\ **Replies:** 2\ **Last updated:** [December 13, 2018, 1:15am UTC](https://bisq.community/t/what-wallets-support-bisq-seed-words/6763 "2018-12-13T01:15:56Z")
Any time I used some website in the past that includes its own crypto wallet (for example, say like Yours.Org) it’s always been a good idea to duplicate that wallet in some OTHER independent stand-alone wallet, so that i… --- ## [Stuck with an unconfirmed transaction, please help :(](https://bisq.community/t/stuck-with-an-unconfirmed-transaction-please-help/6760)
**Author:** [@justB](https://bisq.community/u/justB)\ **Replies:** 1\ **Last updated:** [December 13, 2018, 1:07am UTC](https://bisq.community/t/stuck-with-an-unconfirmed-transaction-please-help/6760 "2018-12-13T01:07:12Z")
I sent money from Bisq to an external wallet before the coins had actually been confirmed to have been in my account. The transaction where I received the coins is now confirmed many times as seen here: First Tx (Receiv… --- ## [Request for 1 new pair in next version: VES/Dash](https://bisq.community/t/request-for-1-new-pair-in-next-version-ves-dash/6717)
**Author:** [@percen\_malen](https://bisq.community/u/percen_malen)\ **Replies:** 8\ **Last updated:** [December 11, 2018, 6:13pm UTC](https://bisq.community/t/request-for-1-new-pair-in-next-version-ves-dash/6717 "2018-12-11T18:13:39Z")
rationale: a)Since the #1 blockchain currency on the list for being accepted by merchants in Venezuela is Dash (discoverdash dot com, browse over Vnzla flag-\> 2,420 merchants accepting Dash) b)Win-win scenario: commence… --- ## [BISQ v0.9.0 Update Failed](https://bisq.community/t/bisq-v0-9-0-update-failed/6707)
**Author:** [@Dynamata](https://bisq.community/u/Dynamata)\ **Replies:** 13\ **Last updated:** [December 10, 2018, 6:59pm UTC](https://bisq.community/t/bisq-v0-9-0-update-failed/6707 "2018-12-10T18:59:13Z")
I installed the v0.9.0 update & shut down BISQ as prompted when starting the app, nothing happened. I tried installing as administrator from .exe file, the installation appeared to complete then nothing. I tried opening… --- ## [\[Resolved\] No arbitrators available](https://bisq.community/t/resolved-no-arbitrators-available/6741)
**Author:** [@SD86gdns9H](https://bisq.community/u/SD86gdns9H)\ **Replies:** 2\ **Last updated:** [December 10, 2018, 11:55am UTC](https://bisq.community/t/resolved-no-arbitrators-available/6741 "2018-12-10T11:55:55Z")
I am trying to create an offer to sell, but I keep on getting the message “There are no arbitrators available.” Is there a way to fix this? I am using the latest bisq version 0.9.0. --- ## [\[RESOLVED\] Trade hYVwoH closed/cancelled while XMR was already sent](https://bisq.community/t/resolved-trade-hyvwoh-closed-cancelled-while-xmr-was-already-sent/6675)
**Author:** [@banddd](https://bisq.community/u/banddd)\ **Replies:** 9\ **Last updated:** [December 8, 2018, 2:08pm UTC](https://bisq.community/t/resolved-trade-hyvwoh-closed-cancelled-while-xmr-was-already-sent/6675 "2018-12-08T14:08:56Z")
The arbitrator closed the trade by the seller’s request. He sent the payout back to the seller. However, the XMR payment was already sent and the ‘sent payment’ button was pressed before the dispute. The arbitrator did … --- ## [Duplicate transaction error, app not starting anymore](https://bisq.community/t/duplicate-transaction-error-app-not-starting-anymore/6709)
**Author:** [@torte](https://bisq.community/u/torte)\ **Replies:** 4\ **Last updated:** [December 5, 2018, 10:00pm UTC](https://bisq.community/t/duplicate-transaction-error-app-not-starting-anymore/6709 "2018-12-05T22:00:50Z")
App isn’t starting anymore. Anybody an idea how to fix this? Thanks. --- ## [Questions about blocking onion addresses with open trades](https://bisq.community/t/questions-about-blocking-onion-addresses-with-open-trades/6712)
**Author:** [@brandona78](https://bisq.community/u/brandona78)\ **Replies:** 6\ **Last updated:** [December 5, 2018, 7:46pm UTC](https://bisq.community/t/questions-about-blocking-onion-addresses-with-open-trades/6712 "2018-12-05T19:46:36Z")
Hello, I have a few questions about blocking onion addresses. Will blocking an onion address affect current open trades? (e.g. will I be able to receive confirmation of payment received from the trading peer?) Also, w… --- ## [Discrepancy between bitcoin prices](https://bisq.community/t/discrepancy-between-bitcoin-prices/6715)
**Author:** [@danm](https://bisq.community/u/danm)\ **Replies:** 2\ **Last updated:** [December 5, 2018, 5:59pm UTC](https://bisq.community/t/discrepancy-between-bitcoin-prices/6715 "2018-12-05T17:59:59Z")
In the Bisq client, it says “Market price by BitcoinAverage” At the time of writing this post, the bisq client market price is BTC/CAD:5599.88. Going to the BitcoinAverage site shows 5189.18 for CAD. Hovering over the… --- ## [Active trade fiat mis-match : bisq protocol vs user interface?](https://bisq.community/t/active-trade-fiat-mis-match-bisq-protocol-vs-user-interface/6678)
**Author:** [@jkepler](https://bisq.community/u/jkepler)\ **Replies:** 4\ **Last updated:** [December 1, 2018, 2:42pm UTC](https://bisq.community/t/active-trade-fiat-mis-match-bisq-protocol-vs-user-interface/6678 "2018-12-01T14:42:10Z")
In an active trade where I’m selling 0.15 BTC as taker, my Bisq v0.8.0 says the amount to receive is 543.00 EUR. However, my trading peer sent me 542.84 EUR. I think this is a violation of Bisq’s protocol, but I haven’… --- ## [\[Resolved\] Peer not available and trade partially funded](https://bisq.community/t/resolved-peer-not-available-and-trade-partially-funded/6686)
**Author:** [@jkepler](https://bisq.community/u/jkepler)\ **Replies:** 1\ **Last updated:** [November 30, 2018, 9:30pm UTC](https://bisq.community/t/resolved-peer-not-available-and-trade-partially-funded/6686 "2018-11-30T21:30:11Z")
Hello, I was funding a trade, and accidentally sent only partial funding (the 0.25 bitcoin I was trying to sell, but without the security deposit and fees) to the trade address. Just after that, bisq notified me that the… --- ## [Automatic fees calculation for max possible offer?](https://bisq.community/t/automatic-fees-calculation-for-max-possible-offer/6666)
**Author:** [@publicdomain](https://bisq.community/u/publicdomain)\ **Replies:** 3\ **Last updated:** [November 28, 2018, 10:52pm UTC](https://bisq.community/t/automatic-fees-calculation-for-max-possible-offer/6666 "2018-11-28T22:52:51Z")
Hi since the beginning of bisq it was always hard to calculate the amount of BTC needed for an offer including deposits fees ,etc. Is it possible to add a max offer button in order to make a maximum offer automatically… --- ## [Bisq installation problem](https://bisq.community/t/bisq-installation-problem/3724)
**Author:** [@civ1](https://bisq.community/u/civ1)\ **Replies:** 27\ **Last updated:** [November 28, 2018, 2:35am UTC](https://bisq.community/t/bisq-installation-problem/3724 "2018-11-28T02:35:58Z")
I would like to anonymously purchase some bitcoin with ether. I tried installing Bisq, but I get the following series of messages: Failed to find library. C:\\Users\\John\\Appdata\\Local\\Bisq\\runtime\\bin\\client\\jvm.dll an… --- ## [Return Deposit](https://bisq.community/t/return-deposit/6632)
**Author:** [@ButterMyBisquet](https://bisq.community/u/ButterMyBisquet)\ **Replies:** 12\ **Last updated:** [November 27, 2018, 2:44pm UTC](https://bisq.community/t/return-deposit/6632 "2018-11-27T14:44:25Z")
I put up a deposit of 0.01 BTC for transaction 27795-4cca647e-f76e-42e9-ba61-a566ad968167-080. This transaction went into dispute by seller. The seller refused payment and sent the money back to me by way of check by mai… --- ## [Arbitrator forgot to return my deposit?](https://bisq.community/t/arbitrator-forgot-to-return-my-deposit/6655)
**Author:** [@EwoutdvP](https://bisq.community/u/EwoutdvP)\ **Replies:** 7\ **Last updated:** [November 27, 2018, 2:19pm UTC](https://bisq.community/t/arbitrator-forgot-to-return-my-deposit/6655 "2018-11-27T14:19:32Z")
I sold BTC for EUR via SEPA, and received the EUR payment, but because the Bisq account of my trading partner didn’t have a name attached I opened a dispute. I discussed this with arbitrator 3b7cft5k4ae6a236.onion:9999, … --- ## [Failed trades fee refund](https://bisq.community/t/failed-trades-fee-refund/6652)
**Author:** [@donacid](https://bisq.community/u/donacid)\ **Replies:** 5\ **Last updated:** [November 27, 2018, 10:32am UTC](https://bisq.community/t/failed-trades-fee-refund/6652 "2018-11-27T10:32:30Z")
Hey guys, Is there a place where I can submit my failed trades to get the maker/taker fees back? I don’t really bother about it when it happens once or twice, but they slowly start to stack up. --- ## [Problematic BISQ client](https://bisq.community/t/problematic-bisq-client/6657)
**Author:** [@Tgreenberg1](https://bisq.community/u/Tgreenberg1)\ **Replies:** 2\ **Last updated:** [November 27, 2018, 10:30am UTC](https://bisq.community/t/problematic-bisq-client/6657 "2018-11-27T10:30:49Z")
Hello Support, my client is playing. I have created Offer ID: 09855639-174bcf50-267b-46bb-9def-3d64bf34b9c5-080. The issue is when I now load my client, and not matter how long I wait, I’m still not reaching full conne… --- ## [Can I recover the restrictions from my old account?](https://bisq.community/t/can-i-recover-the-restrictions-from-my-old-account/6650)
**Author:** [@idk](https://bisq.community/u/idk)\ **Replies:** 2\ **Last updated:** [November 24, 2018, 11:37pm UTC](https://bisq.community/t/can-i-recover-the-restrictions-from-my-old-account/6650 "2018-11-24T23:37:51Z")
I changed my machine so I had to reinstall Bisq, and now I have a brand new account that suffers from the typical new account limits. Is there any way to link this new account with my old account which had less restrict… [Previous page](https://bisq.community/c/support/18.md?page=42) [Next page](https://bisq.community/c/support/18.md?page=44)