# Support **URL:** https://bisq.community/c/support/18.md?page=49 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 50 --- ## [Custom account name](https://bisq.community/t/custom-account-name/5701)
**Author:** [@Vigme86](https://bisq.community/u/Vigme86)\ **Replies:** 2\ **Last updated:** [June 25, 2018, 12:40pm UTC](https://bisq.community/t/custom-account-name/5701 "2018-06-25T12:40:43Z")
Hi all, I’m just new to Bisq and I’ve asked myself this question but I’ve not yet found a proper answer. What’s the point having the possibiity to set a custom account name? I mean I have to show my full name anyway i… --- ## ["Editing of offer failed"](https://bisq.community/t/editing-of-offer-failed/5691)
**Author:** [@Dave86](https://bisq.community/u/Dave86)\ **Replies:** 5\ **Last updated:** [June 25, 2018, 7:15am UTC](https://bisq.community/t/editing-of-offer-failed/5691 "2018-06-25T07:15:09Z")
Dear support, when i try to edit or remove a sell offer, bisq shows a popup with: “Warning Editing of offer failed: Remove of offer failed \[close button\]” Then when i click the close button, the popup says: “warni… --- ## [The application shut down with I click on "Take offer"](https://bisq.community/t/the-application-shut-down-with-i-click-on-take-offer/5697)
**Author:** [@ForReal](https://bisq.community/u/ForReal)\ **Replies:** 4\ **Last updated:** [June 24, 2018, 10:49am UTC](https://bisq.community/t/the-application-shut-down-with-i-click-on-take-offer/5697 "2018-06-24T10:49:07Z")
I just DL the app and when I try to take an offer, The application shut down… I just don’t understand, Can somebody help please ? --- ## [Trade is hungup on 1st step, restarting Bisq resets "remaining time" - Taker fee published, funds locked!](https://bisq.community/t/trade-is-hungup-on-1st-step-restarting-bisq-resets-remaining-time-taker-fee-published-funds-locked/5654)
**Author:** [@Noah](https://bisq.community/u/Noah)\ **Replies:** 17\ **Last updated:** [June 21, 2018, 7:21pm UTC](https://bisq.community/t/trade-is-hungup-on-1st-step-restarting-bisq-resets-remaining-time-taker-fee-published-funds-locked/5654 "2018-06-21T19:21:00Z")
I accepted a trade ~5 hrs ago with funds locked. After 5 hrs, transaction has not been published on the chain and the Trade Process is still stuck at first step! When I restart the app, the “Remaining Time” resets to th… --- ## [(Update-Solved) Withdrawal from Bisq issues: money withdrawn, transaction not posted on chain!](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663)
**Author:** [@Noah](https://bisq.community/u/Noah)\ **Replies:** 10\ **Last updated:** [June 16, 2018, 9:03am UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663 "2018-06-16T09:03:08Z")
Hi, I had issues withdrawing funds from Bisq today to my address. When I submitted withdrawal, the money was taken from my wallet (seen in “Available Balance”) but the Transaction is not posted on blockchain (there are … --- ## [Help - Timeout Error taker fee paid?](https://bisq.community/t/help-timeout-error-taker-fee-paid/5676)
**Author:** [@honglu69](https://bisq.community/u/honglu69)\ **Replies:** 21\ **Last updated:** [June 19, 2018, 4:21pm UTC](https://bisq.community/t/help-timeout-error-taker-fee-paid/5676 "2018-06-19T16:21:21Z")
Hello all, this is first time I used Bisq, use Ubuntu 14.04 After I fund my bitcoin account and take the order to buy bitcoin (0.03 btc) with Doge at 0.00000043 doge per btc price, I got time out error and asking me t… --- ## [Security deposit after trade withdrawn to bisq wallet hasn't shown](https://bisq.community/t/security-deposit-after-trade-withdrawn-to-bisq-wallet-hasnt-shown/5671)
**Author:** [@bn25423](https://bisq.community/u/bn25423)\ **Replies:** 6\ **Last updated:** [June 16, 2018, 9:06am UTC](https://bisq.community/t/security-deposit-after-trade-withdrawn-to-bisq-wallet-hasnt-shown/5671 "2018-06-16T09:06:34Z")
Hi I’m new I recently did a small trade and realised a few days later that I still hadn’t ‘taken back’ the 0.003 security deposit. I just chose to withdraw it to my bisq wallet, but nothing has materialised. How can I … --- ## [Corrupted my AppData folder by mistake - how to re-establish my install/account?](https://bisq.community/t/corrupted-my-appdata-folder-by-mistake-how-to-re-establish-my-install-account/5646)
**Author:** [@HappyApple](https://bisq.community/u/HappyApple)\ **Replies:** 9\ **Last updated:** [June 15, 2018, 3:10pm UTC](https://bisq.community/t/corrupted-my-appdata-folder-by-mistake-how-to-re-establish-my-install-account/5646 "2018-06-15T15:10:54Z")
I was tweaking some options and for some reason I right clicked in my main user account folder and under properties I selected the “hidden” checkbox by the “attributes” section. I realised my error and cancelled the proc… --- ## [Bitcoin Core pruned mode](https://bisq.community/t/bitcoin-core-pruned-mode/5659)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 0\ **Last updated:** [June 14, 2018, 6:54pm UTC](https://bisq.community/t/bitcoin-core-pruned-mode/5659 "2018-06-14T18:54:22Z")
If you have Bitcoin Core locally running please be sure that it NOT running in pruned mode. That will not be well supported with BitcoinJ and it is likely that you miss transactions. Also if you have Bitcoin Core locall… --- ## [Trade in limbo](https://bisq.community/t/trade-in-limbo/5651)
**Author:** [@jerryk](https://bisq.community/u/jerryk)\ **Replies:** 11\ **Last updated:** [June 14, 2018, 1:28pm UTC](https://bisq.community/t/trade-in-limbo/5651 "2018-06-14T13:28:09Z")
I put a BTC transfer to an exchange six hours ago. The trade has been without confirmation for all this time.Can you help? Trade ID: 9HPSF9FEXPEGZNMMV9AOHZMEXWNSZIJEFXEL9Z9ZDGYYXDGQC9BOOGQHGKEWJELMAJBKVKDNKVQ999999 --- ## [0 confirmations of payout transaction](https://bisq.community/t/0-confirmations-of-payout-transaction/5649)
**Author:** [@cesarpim](https://bisq.community/u/cesarpim)\ **Replies:** 9\ **Last updated:** [June 14, 2018, 12:19am UTC](https://bisq.community/t/0-confirmations-of-payout-transaction/5649 "2018-06-14T00:19:17Z")
I took an offer to buy BTC and today the seller confirmed the EUR reception. I chose to keep the funds in my wallet but later made a partial withdrawal to my external wallet. PROBLEM: It has been more than 4h and the pa… --- ## [Market price from bitcoinaverage is way off](https://bisq.community/t/market-price-from-bitcoinaverage-is-way-off/5641)
**Author:** [@greengarden](https://bisq.community/u/greengarden)\ **Replies:** 7\ **Last updated:** [June 12, 2018, 2:47pm UTC](https://bisq.community/t/market-price-from-bitcoinaverage-is-way-off/5641 "2018-06-12T14:47:12Z")
The price for BTC is now at about 6760 USD shown at bitcoinaverage.com. But the Bisq app shows it way higher at 7691 USD. Same with EUR and NOK and I guess all other currencies. Has been like this since yesterday I think… --- ## [Having trouble with Dispute Payout funds](https://bisq.community/t/having-trouble-with-dispute-payout-funds/5628)
**Author:** [@lobt](https://bisq.community/u/lobt)\ **Replies:** 6\ **Last updated:** [June 11, 2018, 4:36am UTC](https://bisq.community/t/having-trouble-with-dispute-payout-funds/5628 "2018-06-11T04:36:21Z")
This is a follow up to my previous issue about trades not working due to problems broadcasting tx’s: Maker and Deposit Transactions Failing I have since opened support tickets for 3 failed trades and had them closed. Th… --- ## [MakerCreateAndSignContract ERROR](https://bisq.community/t/makercreateandsigncontract-error/5621)
**Author:** [@mania4uga](https://bisq.community/u/mania4uga)\ **Replies:** 5\ **Last updated:** [June 10, 2018, 7:55am UTC](https://bisq.community/t/makercreateandsigncontract-error/5621 "2018-06-10T07:55:11Z")
Hello bisq. Today i tried two times make a test deal on DeepOnion market. I followed all steps made security deposit , placed sell order and it was ok. I was able saw it on the BTC\\ONION market. after this i loaded new… --- ## [Please tell me about listing fees and ERC20/223 tokens.](https://bisq.community/t/please-tell-me-about-listing-fees-and-erc20-223-tokens/5632)
**Author:** [@YMorry](https://bisq.community/u/YMorry)\ **Replies:** 1\ **Last updated:** [June 10, 2018, 7:50am UTC](https://bisq.community/t/please-tell-me-about-listing-fees-and-erc20-223-tokens/5632 "2018-06-10T07:50:26Z")
Hello. Q1.Please tell me the listing cost of the new coin. Q2.Please tell me if ERC 20/223 token can be listed on that exchange. I think that this is a very attractive exchange. I am currently looking for NANJCOIN’s … --- ## [Conditions for new coin listing](https://bisq.community/t/conditions-for-new-coin-listing/5617)
**Author:** [@vdemidov](https://bisq.community/u/vdemidov)\ **Replies:** 1\ **Last updated:** [June 8, 2018, 11:42am UTC](https://bisq.community/t/conditions-for-new-coin-listing/5617 "2018-06-08T11:42:31Z")
Hi there! Could you tell, please, the conditions for new coin listing on your exchange. Thanks in advance. --- ## [How to send money to Bisq?](https://bisq.community/t/how-to-send-money-to-bisq/5610)
**Author:** [@maxim595](https://bisq.community/u/maxim595)\ **Replies:** 4\ **Last updated:** [June 6, 2018, 9:28pm UTC](https://bisq.community/t/how-to-send-money-to-bisq/5610 "2018-06-06T21:28:47Z")
I have already added my bank account and have chosen (national payment method). I would like to buy Monero, but i have no idea what to do after i have added my banking info. Can anyone else help me out? Thanks in advan… --- ## [How Do You Ban A Peer?](https://bisq.community/t/how-do-you-ban-a-peer/5472)
**Author:** [@Trader13](https://bisq.community/u/Trader13)\ **Replies:** 2\ **Last updated:** [June 6, 2018, 10:15am UTC](https://bisq.community/t/how-do-you-ban-a-peer/5472 "2018-06-06T10:15:05Z")
How do you ban a peer from seeing your trades using their onion address? Do you have plans to put this in the UI? Sometimes the other trader takes either too long to pay or wait until the very last minute. Personally, I… --- ## [Bisq stuck in payment confirmation and lock found](https://bisq.community/t/bisq-stuck-in-payment-confirmation-and-lock-found/5569)
**Author:** [@bedo](https://bisq.community/u/bedo)\ **Replies:** 9\ **Last updated:** [June 4, 2018, 7:04pm UTC](https://bisq.community/t/bisq-stuck-in-payment-confirmation-and-lock-found/5569 "2018-06-04T19:04:38Z")
Hi all, At the beginning of this month, I have inserted a buy order in BTC to EUR market, i have matched the trade with another guy that i already know (the world is smaller than we think). The trade is being stuck at … --- ## [Maker and Deposit Transactions Failing](https://bisq.community/t/maker-and-deposit-transactions-failing/5586)
**Author:** [@stufftech](https://bisq.community/u/stufftech)\ **Replies:** 6\ **Last updated:** [June 4, 2018, 7:01pm UTC](https://bisq.community/t/maker-and-deposit-transactions-failing/5586 "2018-06-04T19:01:51Z")
I’ve been using Bisq as much as possible over the last few weeks, however, I am finding a large portion of my trades are needing to have support tickets opened due to Maker and Deposit Transactions failing. I have compl… --- ## [Trade timeout and no arbitrator](https://bisq.community/t/trade-timeout-and-no-arbitrator/5576)
**Author:** [@zoltar](https://bisq.community/u/zoltar)\ **Replies:** 11\ **Last updated:** [June 4, 2018, 10:54am UTC](https://bisq.community/t/trade-timeout-and-no-arbitrator/5576 "2018-06-04T10:54:08Z")
Hi, I have a trade that’s stuck on the “wait until payment has started” stage. I have actually received payment but can not release the BTC as the app hasn’t moved beyond this stage - presumably due to a connection issue… --- ## [Taker transaction not confirmed by bisq, on blockhain though](https://bisq.community/t/taker-transaction-not-confirmed-by-bisq-on-blockhain-though/5584)
**Author:** [@Dave86](https://bisq.community/u/Dave86)\ **Replies:** 2\ **Last updated:** [June 3, 2018, 7:18pm UTC](https://bisq.community/t/taker-transaction-not-confirmed-by-bisq-on-blockhain-though/5584 "2018-06-03T19:18:51Z")
Dear Bisq, takers transaction is not recognized by bisq, and now transaction is stuck Arbiter: 3b7cft5k4ae6a236.onion:9999 best regards, Dave --- ## [Advice? - Seller name is fake, seller doesn't release BtC](https://bisq.community/t/advice-seller-name-is-fake-seller-doesnt-release-btc/5585)
**Author:** [@Noah](https://bisq.community/u/Noah)\ **Replies:** 1\ **Last updated:** [June 3, 2018, 6:28pm UTC](https://bisq.community/t/advice-seller-name-is-fake-seller-doesnt-release-btc/5585 "2018-06-03T18:28:21Z")
I have made tens of successful BtC purchases so far, with only one issue that was resolved. However, few days ago I encountered a weird seller. I purchased BtC and sent money via Zelle. In Bisq, the seller used email in… --- ## [Error taking first 2 offers, lost taker's fee](https://bisq.community/t/error-taking-first-2-offers-lost-takers-fee/5562)
**Author:** [@cesarpim](https://bisq.community/u/cesarpim)\ **Replies:** 11\ **Last updated:** [June 3, 2018, 9:23am UTC](https://bisq.community/t/error-taking-first-2-offers-lost-takers-fee/5562 "2018-06-03T09:23:41Z")
Hi, new to Bisq here… i love the idea behind it but something’s wrong: I just tried taking my first two offers (from different sellers) and the same problem happened with both: I had enough in the internal wallet for … --- ## [Transaction not picked up](https://bisq.community/t/transaction-not-picked-up/5572)
**Author:** [@Hal2017](https://bisq.community/u/Hal2017)\ **Replies:** 2\ **Last updated:** [May 31, 2018, 11:34pm UTC](https://bisq.community/t/transaction-not-picked-up/5572 "2018-05-31T23:34:47Z")
Hi I tried to withdraw 0.1 BTC from my Bitsquare wallet, but somehow after 2 hours is still says seen by 0 peers, 0 confirmations. I don-t remember what exact fee I put, is there any way to check? Also it is possible to … --- ## [Take offer failed 3 times](https://bisq.community/t/take-offer-failed-3-times/5533)
**Author:** [@tx-error](https://bisq.community/u/tx-error)\ **Replies:** 4\ **Last updated:** [May 25, 2018, 4:48pm UTC](https://bisq.community/t/take-offer-failed-3-times/5533 "2018-05-25T16:48:44Z")
Hi, I tried taking the same offer three times (probably a bit stupid), but each time the transaction timed out and failed. The two first I sent from an outside address, whereas the final one I took the fee/deposit from … --- ## [Wrong password](https://bisq.community/t/wrong-password/670)
**Author:** [@abrenoch](https://bisq.community/u/abrenoch)\ **Replies:** 11\ **Last updated:** [May 23, 2018, 5:09pm UTC](https://bisq.community/t/wrong-password/670 "2018-05-23T17:09:01Z")
I just added a password to bitsquare, but it constantly tells me I have a wrong password (I am 100% sure I am typing it correctly, and originally entered it correctly). I went to use the forgot password feature, but it i… --- ## [Is BISQ running on any CHAIN](https://bisq.community/t/is-bisq-running-on-any-chain/5523)
**Author:** [@Aqeelkazmi](https://bisq.community/u/Aqeelkazmi)\ **Replies:** 3\ **Last updated:** [May 23, 2018, 1:28pm UTC](https://bisq.community/t/is-bisq-running-on-any-chain/5523 "2018-05-23T13:28:13Z")
Is there any CHAIN on which bitsquare is running off? or just the transactions we made goes on the CHAIN and arbitrator then unlock that multisig wallet(If buyer and seller 2 of 3 participants of multisig agrees) ,then s… --- ## [Security deposit in other currencies other than Bitcoin](https://bisq.community/t/security-deposit-in-other-currencies-other-than-bitcoin/5525)
**Author:** [@Aqeelkazmi](https://bisq.community/u/Aqeelkazmi)\ **Replies:** 2\ **Last updated:** [May 23, 2018, 5:25am UTC](https://bisq.community/t/security-deposit-in-other-currencies-other-than-bitcoin/5525 "2018-05-23T05:25:44Z")
If a buyer needs to buy bitcoin, it means he has no bitcoins, then from where he transfer security deposit to multisig wallet? Is BISQ providing facility to provide security deposit in other currencies instead of btc? --- ## [Deposit & Maker Fee transactions not published](https://bisq.community/t/deposit-maker-fee-transactions-not-published/5494)
**Author:** [@pelux](https://bisq.community/u/pelux)\ **Replies:** 1\ **Last updated:** [May 18, 2018, 6:33pm UTC](https://bisq.community/t/deposit-maker-fee-transactions-not-published/5494 "2018-05-18T18:33:02Z")
I (as taker) took a Buy offer ~25h ago. My Taker fee transaction has been confirmed (127 blocks at this time.) If I look at the offer details, both the Maker fee and Deposit transactions don’t seem to have been publish… [Previous page](https://bisq.community/c/support/18.md?page=48) [Next page](https://bisq.community/c/support/18.md?page=50)