# Support **URL:** https://bisq.community/c/support/18.md?page=5 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 6 --- ## [When will DAO sync loop be fixed](https://bisq.community/t/when-will-dao-sync-loop-be-fixed/12155)
**Author:** [@cose](https://bisq.community/u/cose)\ **Replies:** 1\ **Last updated:** [August 17, 2024, 7:58am UTC](https://bisq.community/t/when-will-dao-sync-loop-be-fixed/12155 "2024-08-17T07:58:08Z")
I want to restore my old account from seed words. However, the bisq DAO never stops syncing. Is it a bug? If so, do devs work on fixing it? Because I want to buy some bitcoin and I want to access my old BSQ coins. Cheer… --- ## [Bisq 2 not connecting in Ubuntu](https://bisq.community/t/bisq-2-not-connecting-in-ubuntu/12148)
**Author:** [@Botas](https://bisq.community/u/Botas)\ **Replies:** 4\ **Last updated:** [August 9, 2024, 9:23am UTC](https://bisq.community/t/bisq-2-not-connecting-in-ubuntu/12148 "2024-08-09T09:23:51Z")
Hello! I installed Bisq 2 on Ubuntu and the software starts. After starting, there are no available orders and the connection bar (bottom left corner) says “requesting network data” and shows 0 connections with a target… --- ## [How to remove this warning?](https://bisq.community/t/how-to-remove-this-warning/12142)
**Author:** [@someUser2882](https://bisq.community/u/someUser2882)\ **Replies:** 3\ **Last updated:** [August 4, 2024, 9:24am UTC](https://bisq.community/t/how-to-remove-this-warning/12142 "2024-08-04T09:24:18Z")
" Warning You have less than 2 GB free disk space left. Free space=1634.56 MB, required space=2048 MB. Please free up some disk space to continue running Bisq." …I have 27 GB of free space. What is this? --- ## [Bisq 2: Apple saying macilious software](https://bisq.community/t/bisq-2-apple-saying-macilious-software/12129)
**Author:** [@kunneke](https://bisq.community/u/kunneke)\ **Replies:** 1\ **Last updated:** [July 28, 2024, 7:44am UTC](https://bisq.community/t/bisq-2-apple-saying-macilious-software/12129 "2024-07-28T07:44:44Z")
Hi there, Downloaded Bisq2 and got message can’t be opened as Apple cannot check it for malicious software. This software needs to be updated. Contact developer for more info. Am I missing something here or doing it w… --- ## [How to add JavaFX to build Bisq2?](https://bisq.community/t/how-to-add-javafx-to-build-bisq2/12119)
**Author:** [@Kot](https://bisq.community/u/Kot)\ **Replies:** 3\ **Last updated:** [July 25, 2024, 9:29am UTC](https://bisq.community/t/how-to-add-javafx-to-build-bisq2/12119 "2024-07-25T09:29:01Z")
I’m trying to build Bisq2 because I have no BTC. Bisq-easy in Bisq2, according to the wiki, is how people buy their initial BTC to use as deposits. The git just says “Bisq requires JavaFX to be installed” and links to th… --- ## [Dpkg can't access .deb installer in Tails](https://bisq.community/t/dpkg-cant-access-deb-installer-in-tails/12118)
**Author:** [@Kot](https://bisq.community/u/Kot)\ **Replies:** 3\ **Last updated:** [July 24, 2024, 8:00pm UTC](https://bisq.community/t/dpkg-cant-access-deb-installer-in-tails/12118 "2024-07-24T20:00:32Z")
I tried installing it twice, with a recent version of Tails and the most recent one and get the same error. I made sure to follow the instructions exactly. I did have administration password enabled. On running the insta… --- ## [Latest update issues on imac](https://bisq.community/t/latest-update-issues-on-imac/12115)
**Author:** [@wenty13](https://bisq.community/u/wenty13)\ **Replies:** 3\ **Last updated:** [July 24, 2024, 5:11pm UTC](https://bisq.community/t/latest-update-issues-on-imac/12115 "2024-07-24T17:11:23Z")
Hi there The last bisq version (1.9.15) stopped working for me and required a mandatory update. I attempted to install the new version 1.9.17 on two different iMacs (Catalina 10.15.7 and on Ventura 13.6.7) with no suc… --- ## [Stuck at "Connecting to Bitcoin Network"](https://bisq.community/t/stuck-at-connecting-to-bitcoin-network/12112)
**Author:** [@kryptonizer](https://bisq.community/u/kryptonizer)\ **Replies:** 3\ **Last updated:** [July 22, 2024, 1:42am UTC](https://bisq.community/t/stuck-at-connecting-to-bitcoin-network/12112 "2024-07-22T01:42:54Z")
I installed the latest release 1.9.17 (mac version) to resolve the synchronizing hang issue at block 849137. After the installation, my Bisq client is just stuck at “Connecting to Bitcoin Network” for almost a day when … --- ## [There needs to be some security guidelines for new BTC users at Bisq](https://bisq.community/t/there-needs-to-be-some-security-guidelines-for-new-btc-users-at-bisq/3262)
**Author:** [@Gilson](https://bisq.community/u/Gilson)\ **Replies:** 5\ **Last updated:** [July 20, 2024, 9:49pm UTC](https://bisq.community/t/there-needs-to-be-some-security-guidelines-for-new-btc-users-at-bisq/3262 "2024-07-20T21:49:16Z")
Hi, I have been following bitcoin for a while, but only recently started buying any. I am sure there are many out there like me. For me, the biggest concern with cryptocurrencies is the security of trading and storing t… --- ## [How to import previously existing wallet into Bisq](https://bisq.community/t/how-to-import-previously-existing-wallet-into-bisq/12098)
**Author:** [@bulletbill22](https://bisq.community/u/bulletbill22)\ **Replies:** 4\ **Last updated:** [July 15, 2024, 11:41am UTC](https://bisq.community/t/how-to-import-previously-existing-wallet-into-bisq/12098 "2024-07-15T11:41:52Z")
How can I import my already existing bitcoin wallet into Bisq? I do not want to transfer funds into the pre-generated wallet to avoid transaction fees. --- ## [Synchronizing hangs @ block 849137](https://bisq.community/t/synchronizing-hangs-block-849137/12055)
**Author:** [@tfholdings](https://bisq.community/u/tfholdings)\ **Replies:** 9\ **Last updated:** [July 3, 2024, 7:38pm UTC](https://bisq.community/t/synchronizing-hangs-block-849137/12055 "2024-07-03T19:38:33Z")
Was trying to Buy, but couldn’t because the blockchain wasn’t synchronized and was stalled at block 849137. I deleted the SPV chain file as the software requested Synchronizing proceeds normally until reaching block… --- ## [Strike For Euro Payments](https://bisq.community/t/strike-for-euro-payments/12048)
**Author:** [@klunkert](https://bisq.community/u/klunkert)\ **Replies:** 4\ **Last updated:** [June 22, 2024, 8:20am UTC](https://bisq.community/t/strike-for-euro-payments/12048 "2024-06-22T08:20:44Z")
Strike is now available in europe. Users can transfer euros easily. Would be great if Bisq could integrate this in the payment methodes. --- ## ["Next Step" Button in "Create offer" Screen is Disabled](https://bisq.community/t/next-step-button-in-create-offer-screen-is-disabled/12051)
**Author:** [@jebbuhdiah-dean](https://bisq.community/u/jebbuhdiah-dean)\ **Replies:** 1\ **Last updated:** [June 21, 2024, 6:53pm UTC](https://bisq.community/t/next-step-button-in-create-offer-screen-is-disabled/12051 "2024-06-21T18:53:43Z")
. . . but I filled in all the fields, and there’s no red/error showing. What could it be? Details: The Bisq status bar at the bottom of the app screen looks okay; “Synced with Bitcoin Mainnet (via Tor) at block 848923 … --- ## [\[Resolved\] Lost my reserved bitcoin](https://bisq.community/t/resolved-lost-my-reserved-bitcoin/12043)
**Author:** [@tempacc199](https://bisq.community/u/tempacc199)\ **Replies:** 0\ **Last updated:** [June 20, 2024, 5:50pm UTC](https://bisq.community/t/resolved-lost-my-reserved-bitcoin/12043 "2024-06-20T17:50:04Z")
Hello, I was having a few mBTC reserved in an offer. I deleted this old offer after a few months, and it just recently displayed me that I’d lose some of my BSQ (negligible amount). So I say, whatever, and click proceed… --- ## [Why can't I send BTC from my electrum wallet?](https://bisq.community/t/why-cant-i-send-btc-from-my-electrum-wallet/11997)
**Author:** [@theandor](https://bisq.community/u/theandor)\ **Replies:** 10\ **Last updated:** [June 5, 2024, 5:09pm UTC](https://bisq.community/t/why-cant-i-send-btc-from-my-electrum-wallet/11997 "2024-06-05T17:09:09Z")
Hi forum, Today I updated the latest version of Bisq and apparently everything is going well. I didn’t use it for more than 8 months. Now I want to sell some BTC and when I tried to transfer the balance from my electrum… --- ## [I can't download bisq on my macbook](https://bisq.community/t/i-cant-download-bisq-on-my-macbook/12027)
**Author:** [@JDO](https://bisq.community/u/JDO)\ **Replies:** 1\ **Last updated:** [June 5, 2024, 4:50pm UTC](https://bisq.community/t/i-cant-download-bisq-on-my-macbook/12027 "2024-06-05T16:50:19Z")
I bought some bitcoins and when I went to transfer it to my wallet I couldn’t because I had less than 4 bitcoin pairs. so I tried to sync. The synchronization reached block 700,000 and got stuck. So I tried updating. eve… --- ## [Question about a couple of claims about Bisq](https://bisq.community/t/question-about-a-couple-of-claims-about-bisq/12023)
**Author:** [@SomeBisqUser](https://bisq.community/u/SomeBisqUser)\ **Replies:** 1\ **Last updated:** [June 5, 2024, 4:49pm UTC](https://bisq.community/t/question-about-a-couple-of-claims-about-bisq/12023 "2024-06-05T16:49:21Z")
\[Bisq\] was developed by Bitcoin devs and originally planned to be a part of the official Bitcoin source code. Source: https://www.reddit.com/r/Bitcoin/comments/1d785xr/comment/l70b4ig/ Is this accurate? I never knew … --- ## [Can't access backups/previous data with Bisq 1.9.15 MANDATORY update](https://bisq.community/t/cant-access-backups-previous-data-with-bisq-1-9-15-mandatory-update/12020)
**Author:** [@jixio](https://bisq.community/u/jixio)\ **Replies:** 1\ **Last updated:** [June 5, 2024, 4:47pm UTC](https://bisq.community/t/cant-access-backups-previous-data-with-bisq-1-9-15-mandatory-update/12020 "2024-06-05T16:47:23Z")
Initially wanted to avoid updating but got ‘MANDATORY UPDATE’ pop up saying trade is halted until i update, went and downloaded the installer within the Bisq App with verified signature etc, and this new update has a com… --- ## [Bisq on TAILS - wiki needs updating](https://bisq.community/t/bisq-on-tails-wiki-needs-updating/11764)
**Author:** [@HeadsAndTails](https://bisq.community/u/HeadsAndTails)\ **Replies:** 13\ **Last updated:** [June 2, 2024, 6:13pm UTC](https://bisq.community/t/bisq-on-tails-wiki-needs-updating/11764 "2024-06-02T18:13:33Z")
Hi all. I’ve successfully installed Bisq on TAILS, but I ran into a few minor issues along the way. I want to update the wiki. There’s a link to log in, but no way to register. Am I able to get permission to update the … --- ## [Another stuck on launch screen issue](https://bisq.community/t/another-stuck-on-launch-screen-issue/11999)
**Author:** [@Scenic6980](https://bisq.community/u/Scenic6980)\ **Replies:** 7\ **Last updated:** [May 27, 2024, 7:45am UTC](https://bisq.community/t/another-stuck-on-launch-screen-issue/11999 "2024-05-27T07:45:12Z")
Using Tor mode in the Bisq app. Launched Bisq, stuck at connecting to Bitcoin network. Bitcoin network peers: 1, then 2, then 1. Bisq network peers: 7. Been stuck for about two hours so far. I am attempting to resync the… --- ## [PSA: consider running your own Bitcoin node](https://bisq.community/t/psa-consider-running-your-own-bitcoin-node/12005)
**Author:** [@suddenwhipvapor](https://bisq.community/u/suddenwhipvapor)\ **Replies:** 0\ **Last updated:** [May 24, 2024, 5:02pm UTC](https://bisq.community/t/psa-consider-running-your-own-bitcoin-node/12005 "2024-05-24T17:02:42Z")
You must have noticed at least to some degree how Bisq1 connectivity has degraded lately, and you probably know this is about Tor being under DDoS attack since a few weeks ago: Performance – Tor Metrics If you also use … --- ## [Bisq 2 beta](https://bisq.community/t/bisq-2-beta/12004)
**Author:** [@nwododger](https://bisq.community/u/nwododger)\ **Replies:** 1\ **Last updated:** [May 24, 2024, 4:20pm UTC](https://bisq.community/t/bisq-2-beta/12004 "2024-05-24T16:20:59Z")
Hi, I already have Bisq 1.19.15 installed . To move to Bisq 2 do I need to uninstall the older version? I’m running Linux. thanks --- ## [Stuck on Launch screen](https://bisq.community/t/stuck-on-launch-screen/11979)
**Author:** [@cesarpim](https://bisq.community/u/cesarpim)\ **Replies:** 5\ **Last updated:** [May 21, 2024, 7:50pm UTC](https://bisq.community/t/stuck-on-launch-screen/11979 "2024-05-21T19:50:13Z")
Today whenever I launch bisq, after entering password, it doesn’t get passed the launch screen. It shows that it’s synced with bitcoin mainnet, shows the block and fee rate, says 3/4 hidden service published, 6 bitcoin p… --- ## [Issue: BISQ startup problem on slow networks ("3/4" problem)](https://bisq.community/t/issue-bisq-startup-problem-on-slow-networks-3-4-problem/7233)
**Author:** [@grace](https://bisq.community/u/grace)\ **Replies:** 9\ **Last updated:** [May 16, 2024, 3:10pm UTC](https://bisq.community/t/issue-bisq-startup-problem-on-slow-networks-3-4-problem/7233 "2024-05-16T15:10:30Z")
This is a follow-on to the issue discussed in this thread: Summary: On slow/congested networks, Bisq never progresses past step 3/4 of the startup sequence, due to a timeout occurring in the initial connection to seed… --- ## [Can't withdraw!](https://bisq.community/t/cant-withdraw/11930)
**Author:** [@lr\_lr](https://bisq.community/u/lr_lr)\ **Replies:** 4\ **Last updated:** [May 9, 2024, 7:30pm UTC](https://bisq.community/t/cant-withdraw/11930 "2024-05-09T19:30:13Z")
Dear community any idea how I can withdraw to an external wallet? I have picked the option to include the mining fee. I get this error every time I try to withdraw. The withdraw address is native segwit but I have done … --- ## [It's extremely quiet in here, in terms of support. Is everyone else on matrix?](https://bisq.community/t/its-extremely-quiet-in-here-in-terms-of-support-is-everyone-else-on-matrix/11950)
**Author:** [@bula334](https://bisq.community/u/bula334)\ **Replies:** 3\ **Last updated:** [May 6, 2024, 7:24am UTC](https://bisq.community/t/its-extremely-quiet-in-here-in-terms-of-support-is-everyone-else-on-matrix/11950 "2024-05-06T07:24:32Z")
Previous experience on the bisq matrix server tells me nobody hangs out here except the welcome bot. Last time I tried I had great difficulty reaching the server (tor). --- ## [Installing on Debian/Ubuntu](https://bisq.community/t/installing-on-debian-ubuntu/11953)
**Author:** [@nwododger](https://bisq.community/u/nwododger)\ **Replies:** 2\ **Last updated:** [May 5, 2024, 1:02pm UTC](https://bisq.community/t/installing-on-debian-ubuntu/11953 "2024-05-05T13:02:49Z")
I’m trying to install the Debian package for Bisq and the Software installer just hangs when trying to install it --- ## [Bisq-64bit-1.9.15Error on Tails OS Install](https://bisq.community/t/bisq-64bit-1-9-15error-on-tails-os-install/11937)
**Author:** [@Slimey5](https://bisq.community/u/Slimey5)\ **Replies:** 6\ **Last updated:** [May 4, 2024, 5:35am UTC](https://bisq.community/t/bisq-64bit-1-9-15error-on-tails-os-install/11937 "2024-05-04T05:35:26Z")
I have followed the article down to a t - Running Bisq on Tails - Bisq Wiki Pre checks Cert is signed - Yes Data Locations correct - Yes Error----------------------- Apr-29 13:45:54.508 \[StartTor\] ERRORbisq.network.… --- ## [Why am I prompted to increase my btc amnt for an eth-btc take?](https://bisq.community/t/why-am-i-prompted-to-increase-my-btc-amnt-for-an-eth-btc-take/11939)
**Author:** [@bula334](https://bisq.community/u/bula334)\ **Replies:** 5\ **Last updated:** [May 2, 2024, 7:57pm UTC](https://bisq.community/t/why-am-i-prompted-to-increase-my-btc-amnt-for-an-eth-btc-take/11939 "2024-05-02T19:57:49Z")
bisq version 1.9.14 I have enought deposit to trade some ETH for BTC. Yet, when I attempt to take an offer, it seems to want to force me to match the amount of btc I want to trade my eth for. Say for example I have et… --- ## [Bisq won't start on pop os](https://bisq.community/t/bisq-wont-start-on-pop-os/11940)
**Author:** [@bisq2078](https://bisq.community/u/bisq2078)\ **Replies:** 3\ **Last updated:** [May 1, 2024, 7:29am UTC](https://bisq.community/t/bisq-wont-start-on-pop-os/11940 "2024-05-01T07:29:32Z")
i’m trying to run bisq on pop os. it was running fine until a couple days ago when it said it wasn’t syncing and recommended deleting and resyncing SPV file, which i did. now it just gets stuck at “connecting to bitcoi… [Previous page](https://bisq.community/c/support/18.md?page=4) [Next page](https://bisq.community/c/support/18.md?page=6)