# Support **URL:** https://bisq.community/c/support/18.md?page=52 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 53 --- ## [Listing New Altcoin](https://bisq.community/t/listing-new-altcoin/5068)
**Author:** [@RSN](https://bisq.community/u/RSN)\ **Replies:** 1\ **Last updated:** [March 19, 2018, 3:13pm UTC](https://bisq.community/t/listing-new-altcoin/5068 "2018-03-19T15:13:32Z")
29d - Sirs, We are in the process of launching a new altcoin resulting from an ICO that will be launched in April to create a new cryptocurrency lotto, based on our existing operational fiat currency lotto. Please can y… --- ## [I can't cancel my bitsqaure open offer - emergency wallet tool not working either](https://bisq.community/t/i-cant-cancel-my-bitsqaure-open-offer-emergency-wallet-tool-not-working-either/3784)
**Author:** [@fresheneesz](https://bisq.community/u/fresheneesz)\ **Replies:** 18\ **Last updated:** [March 19, 2018, 1:20am UTC](https://bisq.community/t/i-cant-cancel-my-bitsqaure-open-offer-emergency-wallet-tool-not-working-either/3784 "2018-03-19T01:20:58Z")
I was never able to fulfill an open offer I placed in bitsquare in v0.4.9.9.3 and opening the application now it refuses to connect to seed nodes saying “no seed nodes available”. I can’t see any trades or anything and i… --- ## [Can't send funds/Can't connect to bitcoin network](https://bisq.community/t/cant-send-funds-cant-connect-to-bitcoin-network/5066)
**Author:** [@bitbizonly](https://bisq.community/u/bitbizonly)\ **Replies:** 1\ **Last updated:** [March 18, 2018, 10:02pm UTC](https://bisq.community/t/cant-send-funds-cant-connect-to-bitcoin-network/5066 "2018-03-18T22:02:17Z")
Can’t send funds due to the following message below. Bisq Network still initializing Any help out there? Please and Thank you. Message: You need to wait until you have at least 1 connections to the bitcoin network. !… --- ## [Best solution for physical exchange place](https://bisq.community/t/best-solution-for-physical-exchange-place/5061)
**Author:** [@mrchicken](https://bisq.community/u/mrchicken)\ **Replies:** 1\ **Last updated:** [March 18, 2018, 2:03pm UTC](https://bisq.community/t/best-solution-for-physical-exchange-place/5061 "2018-03-18T14:03:27Z")
Hi, I am goin to open a store where I will buy/sell multiple cryptocurrencies for cash and I am looking for some suitable solution which supports multiple cryptocurrencies and is easy to use. My idea is that a customer w… --- ## [Bank transfer problem](https://bisq.community/t/bank-transfer-problem/5052)
**Author:** [@mm251](https://bisq.community/u/mm251)\ **Replies:** 1\ **Last updated:** [March 16, 2018, 2:31pm UTC](https://bisq.community/t/bank-transfer-problem/5052 "2018-03-16T14:31:44Z")
I bought bitcoin on Bisq for the first time last night and sent the money by bank transfer. Today, I found that the money is still not with the seller. So I went into my bank account and there was no sign of the transact… --- ## [Question about seed](https://bisq.community/t/question-about-seed/5038)
**Author:** [@1000hp](https://bisq.community/u/1000hp)\ **Replies:** 2\ **Last updated:** [March 15, 2018, 9:13pm UTC](https://bisq.community/t/question-about-seed/5038 "2018-03-15T21:13:29Z")
can i change my password seed? --- ## [Available balance show 0.00 after reinstall and restore wallet](https://bisq.community/t/available-balance-show-0-00-after-reinstall-and-restore-wallet/2994)
**Author:** [@8heqronaeh](https://bisq.community/u/8heqronaeh)\ **Replies:** 8\ **Last updated:** [September 26, 2017, 11:56am UTC](https://bisq.community/t/available-balance-show-0-00-after-reinstall-and-restore-wallet/2994 "2017-09-26T11:56:41Z")
It is related to “Seed doesnt restore the wallet” but this bug is for Bisq. I have make a deposit and some trades, all trades is closed. I have a old AppData Bisq backup where the 1th trade was open. I do not use the b… --- ## [Stuck in initialization](https://bisq.community/t/stuck-in-initialization/5024)
**Author:** [@Magnum](https://bisq.community/u/Magnum)\ **Replies:** 6\ **Last updated:** [March 15, 2018, 1:12pm UTC](https://bisq.community/t/stuck-in-initialization/5024 "2018-03-15T13:12:03Z")
Hi I’m new to Bisq and need some advice on how to resolve my problem. I’m stuck on the splash screen with “Initializing”, “P2P network peers: 12”. Here’s how I got there: Installed Bisq, started it up and got the UI. … --- ## [Notifications of new offers posted (based on selected filters)](https://bisq.community/t/notifications-of-new-offers-posted-based-on-selected-filters/5027)
**Author:** [@FingerCramp](https://bisq.community/u/FingerCramp)\ **Replies:** 0\ **Last updated:** [March 13, 2018, 7:48pm UTC](https://bisq.community/t/notifications-of-new-offers-posted-based-on-selected-filters/5027 "2018-03-13T19:48:14Z")
Just like Bisq has notification for when trade actions occur and when support/dispute messages arrive, it would be nice (for example) to have the same sort of notifications for when something new appears in the “I want t… --- ## [Unable to cancel](https://bisq.community/t/unable-to-cancel/5017)
**Author:** [@mdarbyg](https://bisq.community/u/mdarbyg)\ **Replies:** 2\ **Last updated:** [March 12, 2018, 10:56pm UTC](https://bisq.community/t/unable-to-cancel/5017 "2018-03-12T22:56:31Z")
Major oversight in design of software. Cash app was refusing to send money to the seller, so time expired and transaction was canceled. Fine, so far. I set the account to ignore that takers onion address in account… --- ## [Missing Multisig Payout after Dispute Ticket Closed](https://bisq.community/t/missing-multisig-payout-after-dispute-ticket-closed/4976)
**Author:** [@relcead](https://bisq.community/u/relcead)\ **Replies:** 14\ **Last updated:** [March 11, 2018, 12:24pm UTC](https://bisq.community/t/missing-multisig-payout-after-dispute-ticket-closed/4976 "2018-03-11T12:24:14Z")
Trade: 680760 Maker feeTX: f77dbf8c9bc870c621488f72066dc7b9177af44ff901eec414222ef8f549620a Taker feeTX: 7af270feadf92d4c2954d150b1963631f96e0dabc966a4ed7802d3527a531a00 Deposit TX: b2f8aba572b554f3cadca7b83510ea9c0… --- ## [UPGRADE: ZenCash Zen 2.0.11 Release](https://bisq.community/t/upgrade-zencash-zen-2-0-11-release/5004)
**Author:** [@Philippe](https://bisq.community/u/Philippe)\ **Replies:** 0\ **Last updated:** [March 10, 2018, 9:47am UTC](https://bisq.community/t/upgrade-zencash-zen-2-0-11-release/5004 "2018-03-10T09:47:51Z")
Hello, We want to inform you that ZenCash has released the 2.0.11 update. Therefore to prevent any issues please implement the Zen 2.0.11 release until the 23rd of March. Release: https://github.com/ZencashOfficial/ze… --- ## [Stuck trade](https://bisq.community/t/stuck-trade/4974)
**Author:** [@ansc01](https://bisq.community/u/ansc01)\ **Replies:** 9\ **Last updated:** [March 9, 2018, 3:47pm UTC](https://bisq.community/t/stuck-trade/4974 "2018-03-09T15:47:27Z")
A seller took my offer on Feb 24th, the deposits are both on the blockchain, but the software displays the taker’s deposit as unconfirmed. Trade id is 40966801. thx --- ## [Impossible to pay seller with SEPA but it was the only method chosen](https://bisq.community/t/impossible-to-pay-seller-with-sepa-but-it-was-the-only-method-chosen/4987)
**Author:** [@Bisquit](https://bisq.community/u/Bisquit)\ **Replies:** 2\ **Last updated:** [March 8, 2018, 5:11pm UTC](https://bisq.community/t/impossible-to-pay-seller-with-sepa-but-it-was-the-only-method-chosen/4987 "2018-03-08T17:11:36Z")
Hi everyone, I’m asking for help because I wanted to make my first purchase of BTC and I had an issue with my bank because they don’t recognise the seller’s bank as part of the SEPA circuit. That has lead me to a long p… --- ## [Offer funding issues (BTC not showing up)](https://bisq.community/t/offer-funding-issues-btc-not-showing-up/4968)
**Author:** [@jsMrWolf](https://bisq.community/u/jsMrWolf)\ **Replies:** 2\ **Last updated:** [March 6, 2018, 10:30pm UTC](https://bisq.community/t/offer-funding-issues-btc-not-showing-up/4968 "2018-03-06T22:30:48Z")
Yesterday afternoon I was writing a BTC buy offer (with LTC). I needed to fund my security deposit with BTC, which I did from my external wallet. The txn was confirmed on the blockchain, but it is not showing up in my … --- ## [Trade limits on bitsquare](https://bisq.community/t/trade-limits-on-bitsquare/1981)
**Author:** [@saba](https://bisq.community/u/saba)\ **Replies:** 4\ **Last updated:** [March 6, 2018, 10:06pm UTC](https://bisq.community/t/trade-limits-on-bitsquare/1981 "2018-03-06T22:06:47Z")
Hello i am new on bitsquare, i like the concept very much and i want start to work with bitsquare. what i like especially is that i can add accounts with altcoins and store them all together on my bitsquare account. a… --- ## [My Mistake](https://bisq.community/t/my-mistake/4951)
**Author:** [@violinmelika](https://bisq.community/u/violinmelika)\ **Replies:** 6\ **Last updated:** [March 5, 2018, 4:22pm UTC](https://bisq.community/t/my-mistake/4951 "2018-03-05T16:22:25Z")
I just initiated a buy but when a window popped up to initiate payment I assumed that bit square was connect to my venmo account and indicated that I made payment. Instantly I realize that I probably needed to do that … --- ## [Fees are going where?](https://bisq.community/t/fees-are-going-where/4956)
**Author:** [@iqueya](https://bisq.community/u/iqueya)\ **Replies:** 1\ **Last updated:** [March 5, 2018, 1:57pm UTC](https://bisq.community/t/fees-are-going-where/4956 "2018-03-05T13:57:52Z")
I’m very new to Bisq. I wonder who collects the fees. After all Bisq is not a company. I read something about the DAO, is this an Ethereum thing? What is the DAO saying about the fees, then? I think it’s a good idea if… --- ## [\[Solved\] Bisq Support Agent Closed Trade Causing A Potential Loss of 0.0625 BTC!](https://bisq.community/t/solved-bisq-support-agent-closed-trade-causing-a-potential-loss-of-0-0625-btc/4945)
**Author:** [@Trader13](https://bisq.community/u/Trader13)\ **Replies:** 10\ **Last updated:** [March 5, 2018, 12:34am UTC](https://bisq.community/t/solved-bisq-support-agent-closed-trade-causing-a-potential-loss-of-0-0625-btc/4945 "2018-03-05T00:34:16Z")
I placed a trade to sell BTC using Bisq. However, the buyer has been taking long to pay. The buyer later shifted the trade to paid status. BISQ support closed the trade without asking for any kind of evidence from any o… --- ## [Bisq Splash Screen UI](https://bisq.community/t/bisq-splash-screen-ui/4904)
**Author:** [@Karlie8](https://bisq.community/u/Karlie8)\ **Replies:** 13\ **Last updated:** [March 2, 2018, 4:14pm UTC](https://bisq.community/t/bisq-splash-screen-ui/4904 "2018-03-02T16:14:06Z")
Hi there , Am completely new to this platform i just downloaded the Bisq software and am stuck on the shows Tor connections , am stuck and cant familiarize my self with the program how to exchange coins. Any help rende… --- ## [Buyer used BIC code as payment reference instead of using the reference of the trade](https://bisq.community/t/buyer-used-bic-code-as-payment-reference-instead-of-using-the-reference-of-the-trade/4929)
**Author:** [@pruval](https://bisq.community/u/pruval)\ **Replies:** 2\ **Last updated:** [March 2, 2018, 9:10am UTC](https://bisq.community/t/buyer-used-bic-code-as-payment-reference-instead-of-using-the-reference-of-the-trade/4929 "2018-03-02T09:10:54Z")
I’m selling some bitcoins and the buyer has make this mistake in his SEPA payment. Everything else seems fine. ¿Should I open a dispute? --- ## [Is it possible to fix the altcoin amount to sell?](https://bisq.community/t/is-it-possible-to-fix-the-altcoin-amount-to-sell/4917)
**Author:** [@SMK](https://bisq.community/u/SMK)\ **Replies:** 2\ **Last updated:** [March 1, 2018, 12:05pm UTC](https://bisq.community/t/is-it-possible-to-fix-the-altcoin-amount-to-sell/4917 "2018-03-01T12:05:35Z")
lets say i have 0.5 ETH and want to convert it all into BTC. Is there a possibility to make the ETH amount fixed and with the changing price the amount of BTC adjusts instead? --- ## [300% of the trade amount deposit stored with a arbitrator... who is this?!](https://bisq.community/t/300-of-the-trade-amount-deposit-stored-with-a-arbitrator-who-is-this/4913)
**Author:** [@clarkzkent](https://bisq.community/u/clarkzkent)\ **Replies:** 1\ **Last updated:** [March 1, 2018, 12:04pm UTC](https://bisq.community/t/300-of-the-trade-amount-deposit-stored-with-a-arbitrator-who-is-this/4913 "2018-03-01T12:04:20Z")
I see you have to you to put up a 300% of the trade amount deposit stored with a arbitrator… who is the arbitrator? Is the deposit guaranteed safe? Who and where and how stores the deposit? When is it returned? Great pr… --- ## [I think I misunderstood the nature of the Bisq exchange](https://bisq.community/t/i-think-i-misunderstood-the-nature-of-the-bisq-exchange/4916)
**Author:** [@ianG](https://bisq.community/u/ianG)\ **Replies:** 1\ **Last updated:** [March 1, 2018, 9:18am UTC](https://bisq.community/t/i-think-i-misunderstood-the-nature-of-the-bisq-exchange/4916 "2018-03-01T09:18:21Z")
I came here thinking that Bisq must have somehow enabled people to trade directly from their own wallet to another person’s wallet, like Etherdelta, or MyEtherwallet / MyCrypto for example. I imagined that this would re… --- ## [Wrong available balance on new installed PC](https://bisq.community/t/wrong-available-balance-on-new-installed-pc/4908)
**Author:** [@kino](https://bisq.community/u/kino)\ **Replies:** 2\ **Last updated:** [March 1, 2018, 1:51am UTC](https://bisq.community/t/wrong-available-balance-on-new-installed-pc/4908 "2018-03-01T01:51:32Z")
Hi all. Moving to a new PC I jump into this situation: I bought a new PC and install bisq. I exported the account from the old PC and imported in the new one (everything was fine) Afterwords I inserted the 12 words i… --- ## [Unable to decode output address](https://bisq.community/t/unable-to-decode-output-address/4909)
**Author:** [@TitoSP](https://bisq.community/u/TitoSP)\ **Replies:** 2\ **Last updated:** [March 1, 2018, 1:50am UTC](https://bisq.community/t/unable-to-decode-output-address/4909 "2018-03-01T01:50:08Z")
Unable to decode output address when I check in blockchain the deposit transaction ID It has been like this for hours now… what can I do??? c2b27966cc92382089de090f261d7555b57ee7769b87872dfebc3d75d720bd88 --- ## [Two trades timed out, might have lost taker fees for both :(](https://bisq.community/t/two-trades-timed-out-might-have-lost-taker-fees-for-both/4837)
**Author:** [@yolo](https://bisq.community/u/yolo)\ **Replies:** 5\ **Last updated:** [March 1, 2018, 1:48am UTC](https://bisq.community/t/two-trades-timed-out-might-have-lost-taker-fees-for-both/4837 "2018-03-01T01:48:54Z")
Got timeout errors on two different trades as offer taker, both trades possibly listed by same seller. A message said it had timed out and I might have lost the taker fees. I see 0.010528 BTC total has been deducted from… --- ## [Question about deposit](https://bisq.community/t/question-about-deposit/4897)
**Author:** [@1000hp](https://bisq.community/u/1000hp)\ **Replies:** 7\ **Last updated:** [February 27, 2018, 11:26pm UTC](https://bisq.community/t/question-about-deposit/4897 "2018-02-27T23:26:14Z")
Hello, I’m new here and i just wanted to know what is the minimum deposit for BTC to start to buy bitcoin? --- ## [Are there scams in Bisq?](https://bisq.community/t/are-there-scams-in-bisq/4834)
**Author:** [@TitoSP](https://bisq.community/u/TitoSP)\ **Replies:** 15\ **Last updated:** [February 27, 2018, 7:29am UTC](https://bisq.community/t/are-there-scams-in-bisq/4834 "2018-02-27T07:29:14Z")
I come from other person-to-person exchange where there is a lot of scammers. I am really surprised that there is no comment at all in this website about that while at the same time there no identity check for the clien… --- ## [Version 0.6.7 released with a hotfix for US national bank transfers](https://bisq.community/t/version-0-6-7-released-with-a-hotfix-for-us-national-bank-transfers/4887)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 0\ **Last updated:** [February 27, 2018, 2:31am UTC](https://bisq.community/t/version-0-6-7-released-with-a-hotfix-for-us-national-bank-transfers/4887 "2018-02-27T02:31:52Z")
This release fixes a bug when using national bank transfer for the US. https://bisq.network/downloads/ Release notes: Fix bug: Cannot select US national bank transfer in Create offer #1404 Fix bug: Cannot remove dea… [Previous page](https://bisq.community/c/support/18.md?page=51) [Next page](https://bisq.community/c/support/18.md?page=53)