# Support **URL:** https://bisq.community/c/support/18.md?page=53 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 54 --- ## [Setting Offer to Sell Altcoins with percentage](https://bisq.community/t/setting-offer-to-sell-altcoins-with-percentage/4884)
**Author:** [@Zray](https://bisq.community/u/Zray)\ **Replies:** 2\ **Last updated:** [February 26, 2018, 2:03am UTC](https://bisq.community/t/setting-offer-to-sell-altcoins-with-percentage/4884 "2018-02-26T02:03:01Z")
How do I set an altcoin sell offer to automatically adjust to the market price? I do not see the option but I see it in the FAQ that its possible. --- ## [Buyer won't confirm that I paid them. What happens now?](https://bisq.community/t/buyer-wont-confirm-that-i-paid-them-what-happens-now/4882)
**Author:** [@GristleMcThornbody](https://bisq.community/u/GristleMcThornbody)\ **Replies:** 3\ **Last updated:** [February 25, 2018, 7:55pm UTC](https://bisq.community/t/buyer-wont-confirm-that-i-paid-them-what-happens-now/4882 "2018-02-25T19:55:45Z")
First time using Bisq. I was always hesitant to try Bisq because of this exact scenario. I sent money using Cash app and now the seller wont confirm that I paid him. Theres 6 hours left before arbitration. Am I screwed… --- ## [Not able to buy altcoins with BTC](https://bisq.community/t/not-able-to-buy-altcoins-with-btc/4877)
**Author:** [@Zray](https://bisq.community/u/Zray)\ **Replies:** 2\ **Last updated:** [February 25, 2018, 7:06pm UTC](https://bisq.community/t/not-able-to-buy-altcoins-with-btc/4877 "2018-02-25T19:06:55Z")
I transferred BTC into a trading BTC address to sell an altcoin. Then I decided to cancel that order and instead buy another altcoin instead of selling BTC. The BTC balance is in an BTC address on my send funds tab. When… --- ## [Can't logon with her 6.6](https://bisq.community/t/cant-logon-with-her-6-6/4873)
**Author:** [@jerryk](https://bisq.community/u/jerryk)\ **Replies:** 5\ **Last updated:** [February 24, 2018, 2:32pm UTC](https://bisq.community/t/cant-logon-with-her-6-6/4873 "2018-02-24T14:32:17Z")
Since I installed ver 6.6 I can’t logon. --- ## [Arbitrator response please](https://bisq.community/t/arbitrator-response-please/4806)
**Author:** [@SAjac](https://bisq.community/u/SAjac)\ **Replies:** 3\ **Last updated:** [February 24, 2018, 12:01pm UTC](https://bisq.community/t/arbitrator-response-please/4806 "2018-02-24T12:01:06Z")
I opened a dispute 2 days ago and an arbitrator (3b7cft5k4ae6a236.onion:9999) responded saying that we will give the seller two days to respond. The two days expired a few hours ago and having waited more than 8 days sin… --- ## [Why is there a second output on my funding tx?](https://bisq.community/t/why-is-there-a-second-output-on-my-funding-tx/4870)
**Author:** [@SMK](https://bisq.community/u/SMK)\ **Replies:** 4\ **Last updated:** [February 23, 2018, 11:01pm UTC](https://bisq.community/t/why-is-there-a-second-output-on-my-funding-tx/4870 "2018-02-23T23:01:56Z")
I click on an offer to sell 0.0625 BTC for 494.02 EUR when i want to transfer the funds to the trade wallet with my ledger nano s i have to confirm the transaction for the 1. output and afterwards a 2. output. The firs… --- ## [2 trades timed out, lost the fee](https://bisq.community/t/2-trades-timed-out-lost-the-fee/4858)
**Author:** [@admin461](https://bisq.community/u/admin461)\ **Replies:** 4\ **Last updated:** [February 23, 2018, 1:20pm UTC](https://bisq.community/t/2-trades-timed-out-lost-the-fee/4858 "2018-02-23T13:20:42Z")
Got timeout errors on two different trades as offer taker, both trades possibly listed by same seller. A message said it had timed out and I might have lost the taker fees. Is it possible to have it returned? Tried ope… --- ## [Suggest FAQ addition](https://bisq.community/t/suggest-faq-addition/4819)
**Author:** [@biglawrentia](https://bisq.community/u/biglawrentia)\ **Replies:** 5\ **Last updated:** [February 19, 2018, 8:31am UTC](https://bisq.community/t/suggest-faq-addition/4819 "2018-02-19T08:31:21Z")
Bisq is an awesome project. Reading the FAQ and community posts shows that the progenitors are solving hard problems. So kudos guys. The security deposit is usually misundersood by newbies. Including me. More FAQ ma… --- ## [Waiting on blockchain confirmation no unconfirmed transactions](https://bisq.community/t/waiting-on-blockchain-confirmation-no-unconfirmed-transactions/4817)
**Author:** [@marveloushat](https://bisq.community/u/marveloushat)\ **Replies:** 5\ **Last updated:** [February 19, 2018, 1:59am UTC](https://bisq.community/t/waiting-on-blockchain-confirmation-no-unconfirmed-transactions/4817 "2018-02-19T01:59:27Z")
Hello, So I put up an offer to buy bitcoin which was taken under Trade ID: FQTBHW-1e814937-394e-4d05-8066-b8d45e3a1fb0-065 My maker fee shows as confirmed on bisq client trade details and has more than 100 confirmatio… --- ## [Password HELP! please](https://bisq.community/t/password-help-please/4802)
**Author:** [@ethrog](https://bisq.community/u/ethrog)\ **Replies:** 11\ **Last updated:** [February 15, 2018, 4:38pm UTC](https://bisq.community/t/password-help-please/4802 "2018-02-15T16:38:19Z")
Hi Guys and thank u 4 ur attention. I’ve funded my bisq with 0.02 btc and now i’m unable to withdraw… getting this error: And I’m getting the password prompt when changing to “Wallet seed” tab. I’m pretty sure i di… --- ## [When do I get an arbitrator](https://bisq.community/t/when-do-i-get-an-arbitrator/4796)
**Author:** [@SAjac](https://bisq.community/u/SAjac)\ **Replies:** 3\ **Last updated:** [February 14, 2018, 2:39pm UTC](https://bisq.community/t/when-do-i-get-an-arbitrator/4796 "2018-02-14T14:39:23Z")
I bought BTC with Eur… After 6 days the trade lapsed and the seller did not confirm receipt of payment. I opened the arbitrator option and sent a message in the pace provided but don’t get any response from an arbitrat… --- ## [No Cert on Windows exes?](https://bisq.community/t/no-cert-on-windows-exes/4795)
**Author:** [@jaybny](https://bisq.community/u/jaybny)\ **Replies:** 2\ **Last updated:** [February 14, 2018, 2:38pm UTC](https://bisq.community/t/no-cert-on-windows-exes/4795 "2018-02-14T14:38:05Z")
--- ## [Creating an account](https://bisq.community/t/creating-an-account/4787)
**Author:** [@ostone](https://bisq.community/u/ostone)\ **Replies:** 6\ **Last updated:** [February 13, 2018, 8:47pm UTC](https://bisq.community/t/creating-an-account/4787 "2018-02-13T20:47:35Z")
Hello, I use BISQ to exchange one crypto currency for another. When creating an account with the main currency bitcoin, I can not get an arbitrator, I need to create an account in the national currency (which I do not … --- ## [Buying limits](https://bisq.community/t/buying-limits/4790)
**Author:** [@jerryk](https://bisq.community/u/jerryk)\ **Replies:** 1\ **Last updated:** [February 13, 2018, 6:57pm UTC](https://bisq.community/t/buying-limits/4790 "2018-02-13T18:57:00Z")
Will the buying limit of USA using Zelle BitCoins ever go above 0.125 and if it does when will that occur and what will the amount be? --- ## [Time out error in middle of trade - Fee reimbursement](https://bisq.community/t/time-out-error-in-middle-of-trade-fee-reimbursement/4749)
**Author:** [@pdubs](https://bisq.community/u/pdubs)\ **Replies:** 6\ **Last updated:** [February 12, 2018, 2:47pm UTC](https://bisq.community/t/time-out-error-in-middle-of-trade-fee-reimbursement/4749 "2018-02-12T14:47:11Z")
I just tried to purchase some BTC. In the middle of confirming my trade I received a time out error. But my .01 BTC was still taken (nearly $100, not a trivial couple bucks). It needs to be returned. Please inform. Than… --- ## ["Buy" offers going into "sell" category](https://bisq.community/t/buy-offers-going-into-sell-category/4734)
**Author:** [@TheBisqer](https://bisq.community/u/TheBisqer)\ **Replies:** 5\ **Last updated:** [February 12, 2018, 8:10am UTC](https://bisq.community/t/buy-offers-going-into-sell-category/4734 "2018-02-12T08:10:08Z")
Hello, I am trying to place an offer to “Buy” BTC and everytime I fund the account and hit continue, the offer appears in the “sell” side of the exchange. Is there something I am doing wrong?? Please help. --- ## [Trying to complete a trade](https://bisq.community/t/trying-to-complete-a-trade/4764)
**Author:** [@TheBisqer](https://bisq.community/u/TheBisqer)\ **Replies:** 2\ **Last updated:** [February 11, 2018, 2:08am UTC](https://bisq.community/t/trying-to-complete-a-trade/4764 "2018-02-11T02:08:33Z")
I am trying to perform my first trade and am not sure if I am missing something. I placed an offer to buy BTC (as a maker) and my offer was accepted. Once I realized this I clicked the tab that says “Start Payment” and … --- ## [What is the difference between BitShares Decentralized Exchange and Bisq?](https://bisq.community/t/what-is-the-difference-between-bitshares-decentralized-exchange-and-bisq/4748)
**Author:** [@Pofick](https://bisq.community/u/Pofick)\ **Replies:** 3\ **Last updated:** [February 10, 2018, 12:24pm UTC](https://bisq.community/t/what-is-the-difference-between-bitshares-decentralized-exchange-and-bisq/4748 "2018-02-10T12:24:24Z")
The main question is in the title. --- ## [Support with privacy](https://bisq.community/t/support-with-privacy/4738)
**Author:** [@amuza](https://bisq.community/u/amuza)\ **Replies:** 2\ **Last updated:** [February 9, 2018, 8:15am UTC](https://bisq.community/t/support-with-privacy/4738 "2018-02-09T08:15:39Z")
Hi, I have just tried to trade, but it failed, and my funds for the transaction disappeared. A window opened saying to open an issue on Github, but I did not take note of the address. I tried to open a case within Bis… --- ## [Bank address required](https://bisq.community/t/bank-address-required/4737)
**Author:** [@SAjac](https://bisq.community/u/SAjac)\ **Replies:** 2\ **Last updated:** [February 9, 2018, 4:23am UTC](https://bisq.community/t/bank-address-required/4737 "2018-02-09T04:23:54Z")
Hi I did my second trade today buying BTC. This time my bank required an address for the beneficiary. The first time they did not. Since I have no clue as to what the address of the seller is, what should I do? Thanks … --- ## [Change wallet](https://bisq.community/t/change-wallet/4346)
**Author:** [@amuza](https://bisq.community/u/amuza)\ **Replies:** 2\ **Last updated:** [February 8, 2018, 9:04am UTC](https://bisq.community/t/change-wallet/4346 "2018-02-08T09:04:45Z")
Hi, Everything works fine with my Bisq. I just would like to know the easiest way to change its wallet. I mean to start using a new Bitcoin private key in Bisq, instead of the existing one. Is there any easy way to use… --- ## [Wallet password could not be set](https://bisq.community/t/wallet-password-could-not-be-set/4728)
**Author:** [@SD86gdns9H](https://bisq.community/u/SD86gdns9H)\ **Replies:** 3\ **Last updated:** [February 7, 2018, 3:42pm UTC](https://bisq.community/t/wallet-password-could-not-be-set/4728 "2018-02-07T15:42:53Z")
I have a problem. I funded my wallet on February 2, 2018. Then I had a hard disk crash shortly afterwards. I have tried everything I can think of to restore my wallet, but it appears I have lost my coins. I have written… --- ## [Bisq not opening](https://bisq.community/t/bisq-not-opening/4720)
**Author:** [@SAjac](https://bisq.community/u/SAjac)\ **Replies:** 2\ **Last updated:** [February 6, 2018, 4:43pm UTC](https://bisq.community/t/bisq-not-opening/4720 "2018-02-06T16:43:17Z")
I have been opening Bisq normally over the past weeks. This morning I opened and did a trade of buying BTC Then my computer crashed and when I rebooted and tried to open Bisq it gives me an error saying if I have probl… --- ## [Import Bitcoin-Qt Wallet to Bisq or another](https://bisq.community/t/import-bitcoin-qt-wallet-to-bisq-or-another/4709)
**Author:** [@DaniGO83](https://bisq.community/u/DaniGO83)\ **Replies:** 3\ **Last updated:** [February 6, 2018, 12:56am UTC](https://bisq.community/t/import-bitcoin-qt-wallet-to-bisq-or-another/4709 "2018-02-06T00:56:27Z")
Hello I was looking in the forum but I did not find anything about the following. Some time ago I use Bitcoin-Qt as a Wallet but now I would like to import my wallet (file.dat) to Bisq with the idea of ​​being able to s… --- ## [I believe I'm getting screwed by a buyer](https://bisq.community/t/i-believe-im-getting-screwed-by-a-buyer/4715)
**Author:** [@kryptonizer](https://bisq.community/u/kryptonizer)\ **Replies:** 3\ **Last updated:** [February 5, 2018, 8:31pm UTC](https://bisq.community/t/i-believe-im-getting-screwed-by-a-buyer/4715 "2018-02-05T20:31:17Z")
Hi, I sold some bitcoin to a buying offer 3 days ago via Zelle. My bitcoin has been fully confirmed on the network after an hour. The buyer initiated a payment on his side on the first day and Bisq has asking me to co… --- ## [Double withdrawal](https://bisq.community/t/double-withdrawal/4716)
**Author:** [@pdubs](https://bisq.community/u/pdubs)\ **Replies:** 1\ **Last updated:** [February 5, 2018, 7:10pm UTC](https://bisq.community/t/double-withdrawal/4716 "2018-02-05T19:10:19Z")
VERY CONCERNED!!! I have made 2 withdrawals from my BISQ wallet in the last few days and both times TWICE as much as I transferred was removed from my available balance. This is not transaction fees, unless those have so… --- ## [Canceled my purchase offer](https://bisq.community/t/canceled-my-purchase-offer/4669)
**Author:** [@freedom](https://bisq.community/u/freedom)\ **Replies:** 8\ **Last updated:** [February 3, 2018, 3:45pm UTC](https://bisq.community/t/canceled-my-purchase-offer/4669 "2018-02-03T15:45:02Z")
I created a purchase offer, which after a few hours nobody had accepted. So, I cancelled to make a different one. Now I see .00066 less BTC in my wallet. Sup with that? Here’s the screenshot - currently that’s about … --- ## [Bisq account name](https://bisq.community/t/bisq-account-name/4683)
**Author:** [@nerol](https://bisq.community/u/nerol)\ **Replies:** 1\ **Last updated:** [February 3, 2018, 2:26am UTC](https://bisq.community/t/bisq-account-name/4683 "2018-02-03T02:26:14Z")
In one of my last transactions I had kind of an issue because I put just my initials for the name on my Bisq account. A ticket was opened by the seller (he was worried about the fact that my bank account name was differ… --- ## [Blockchain confirmation](https://bisq.community/t/blockchain-confirmation/4674)
**Author:** [@nerol](https://bisq.community/u/nerol)\ **Replies:** 8\ **Last updated:** [February 2, 2018, 7:45pm UTC](https://bisq.community/t/blockchain-confirmation/4674 "2018-02-02T19:45:08Z")
I am quite new to Bisq, although I have already completed two successful transactions. For now, I am in the middle of another transaction. I got the following message : “Deposit transaction has been published. You need … --- ## [Fee reimbursement. Failed Trade. Timeout error](https://bisq.community/t/fee-reimbursement-failed-trade-timeout-error/4614)
**Author:** [@so11](https://bisq.community/u/so11)\ **Replies:** 9\ **Last updated:** [February 2, 2018, 1:13pm UTC](https://bisq.community/t/fee-reimbursement-failed-trade-timeout-error/4614 "2018-02-02T13:13:57Z")
Hi, We made a transaction about a month ago. A security deposit of 0.0020 BTC was withheld but the transaction timed out. We tried to contacted you or an arbitrator by opening an issue in github but we still have had no… [Previous page](https://bisq.community/c/support/18.md?page=52) [Next page](https://bisq.community/c/support/18.md?page=54)