# Support **URL:** https://bisq.community/c/support/18.md?page=54 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 55 --- ## [Join exchange information](https://bisq.community/t/join-exchange-information/4668)
**Author:** [@Ricardo](https://bisq.community/u/Ricardo)\ **Replies:** 1\ **Last updated:** [February 2, 2018, 1:16am UTC](https://bisq.community/t/join-exchange-information/4668 "2018-02-02T01:16:34Z")
I live in the USA, California and heard about you on Rogue Money youtube channel. I have purchased bitboin and minero using a friend’s Gemini account. I would like to know want documentation I have to provide you to open… --- ## [And rightfully nervous \[Resolved\]](https://bisq.community/t/and-rightfully-nervous-resolved/4660)
**Author:** [@dreamtrove](https://bisq.community/u/dreamtrove)\ **Replies:** 7\ **Last updated:** [February 1, 2018, 3:39am UTC](https://bisq.community/t/and-rightfully-nervous-resolved/4660 "2018-02-01T03:39:33Z")
Bisq took my bitcoin and threw it in the trash. I just blew a grand on this garbage. It selected a wallet and sent coins to it that I know are not going to work because we already tested the Address. I didn’t enter this… --- ## [Nervous about first tranaction](https://bisq.community/t/nervous-about-first-tranaction/4638)
**Author:** [@dreamtrove](https://bisq.community/u/dreamtrove)\ **Replies:** 6\ **Last updated:** [January 31, 2018, 8:27pm UTC](https://bisq.community/t/nervous-about-first-tranaction/4638 "2018-01-31T20:27:12Z")
Looking to trade btc for alt not sure about the wallet. Does Bisq create a wallet for the alt or do I need to have one? How do they link? Bisq can’t find my local bitcoin wallet. It has its own, but I don’t know what hap… --- ## [What going on with percentage?](https://bisq.community/t/what-going-on-with-percentage/4645)
**Author:** [@Splinter](https://bisq.community/u/Splinter)\ **Replies:** 7\ **Last updated:** [January 31, 2018, 3:48pm UTC](https://bisq.community/t/what-going-on-with-percentage/4645 "2018-01-31T15:48:40Z")
I’m getting warnings there is no price feed? and can’t take an offer. Is this going to be fixed? --- ## [Trying to Install Bisq...Stuck on "Initializing" Page! Thoughts?](https://bisq.community/t/trying-to-install-bisq-stuck-on-initializing-page-thoughts/4650)
**Author:** [@24235asfdgr](https://bisq.community/u/24235asfdgr)\ **Replies:** 2\ **Last updated:** [January 31, 2018, 12:54am UTC](https://bisq.community/t/trying-to-install-bisq-stuck-on-initializing-page-thoughts/4650 "2018-01-31T00:54:16Z")
Hello, As the title states, I am stuck on this page (see imgur link below). Occasionally, the Tor Bridges configuration page pops up (see imgur link below). I have my antivirus and all firewalls turned off, Tor is con… --- ## [Payment received, Incorrect BIC, What do?](https://bisq.community/t/payment-received-incorrect-bic-what-do/4596)
**Author:** [@tomatopeel](https://bisq.community/u/tomatopeel)\ **Replies:** 10\ **Last updated:** [January 30, 2018, 11:54pm UTC](https://bisq.community/t/payment-received-incorrect-bic-what-do/4596 "2018-01-30T23:54:18Z")
Hey, I’m in the middle of my first trade on Bisq (w00t!), I’ve received my payment in EUR for the correct amount (well, slightly over actually, they rounded up!), it was SEPA, the IBAN/name/reference of the sender of th… --- ## [Ticket closed but no payout LTC/EUR](https://bisq.community/t/ticket-closed-but-no-payout-ltc-eur/4636)
**Author:** [@Xabitsquare](https://bisq.community/u/Xabitsquare)\ **Replies:** 10\ **Last updated:** [January 30, 2018, 10:45pm UTC](https://bisq.community/t/ticket-closed-but-no-payout-ltc-eur/4636 "2018-01-30T22:45:42Z")
yc3p6mopa2sufv74.onion:9999 Arbitrator can you try the payout again? --- ## [Smart contracts](https://bisq.community/t/smart-contracts/4644)
**Author:** [@julia888](https://bisq.community/u/julia888)\ **Replies:** 4\ **Last updated:** [January 30, 2018, 4:19pm UTC](https://bisq.community/t/smart-contracts/4644 "2018-01-30T16:19:37Z")
Hello. Do you support transactions sent from smart contracts? If not, do you plan to implement support of such transactions and when? --- ## [Trade ID 53919813](https://bisq.community/t/trade-id-53919813/4481)
**Author:** [@anotherusernamei](https://bisq.community/u/anotherusernamei)\ **Replies:** 31\ **Last updated:** [January 29, 2018, 6:42pm UTC](https://bisq.community/t/trade-id-53919813/4481 "2018-01-29T18:42:44Z")
Last step I did on this trade was transferring funds to the BTC seller, and checking “payment started” button. Since then, my account has been all messed up due to loss of local backup. I cannot see any of the BTC walle… --- ## [Trade stuck, client thinks it funded the transaction but never did](https://bisq.community/t/trade-stuck-client-thinks-it-funded-the-transaction-but-never-did/4449)
**Author:** [@otto](https://bisq.community/u/otto)\ **Replies:** 4\ **Last updated:** [January 29, 2018, 3:51pm UTC](https://bisq.community/t/trade-stuck-client-thinks-it-funded-the-transaction-but-never-did/4449 "2018-01-29T15:51:39Z")
I entered a trade selling BTC as a taker and went through the normal steps (using v0.6.3 on Linux), funding the transaction from my Bisq wallet. Everything seemed normal, no error messages. After the transaction still … --- ## [Testnet Transactions](https://bisq.community/t/testnet-transactions/4632)
**Author:** [@resillient\_404](https://bisq.community/u/resillient_404)\ **Replies:** 2\ **Last updated:** [January 29, 2018, 3:10pm UTC](https://bisq.community/t/testnet-transactions/4632 "2018-01-29T15:10:47Z")
I am new to bisq and i am trying to explore bisq working i wanted to know can we perform dummy transactions without using real funds if yes please help --- ## [How to download and install](https://bisq.community/t/how-to-download-and-install/4629)
**Author:** [@singleton](https://bisq.community/u/singleton)\ **Replies:** 6\ **Last updated:** [January 29, 2018, 10:40am UTC](https://bisq.community/t/how-to-download-and-install/4629 "2018-01-29T10:40:44Z")
How can I download and install the bisq application for Linux/Ubuntu 64 bit? I think I downloaded the folder and then extracted it, but I see no way to install or run the application, there is no .exe file. I see the f… --- ## [Privacy - Prevent BTC/LTC address highlighting from opening url in browser](https://bisq.community/t/privacy-prevent-btc-ltc-address-highlighting-from-opening-url-in-browser/4626)
**Author:** [@tjaden](https://bisq.community/u/tjaden)\ **Replies:** 3\ **Last updated:** [January 29, 2018, 8:20am UTC](https://bisq.community/t/privacy-prevent-btc-ltc-address-highlighting-from-opening-url-in-browser/4626 "2018-01-29T08:20:52Z")
I’m using the latest Arch Linux AUR package of Bisq. I noticed that when highlighting the send address for a BTC or LTC address, Bisq automatically opens it in the default browser. Is there a way to prevent this or at le… --- ## [Bisq not connecting to my full node and connecting to a remote node instead](https://bisq.community/t/bisq-not-connecting-to-my-full-node-and-connecting-to-a-remote-node-instead/4190)
**Author:** [@Blu](https://bisq.community/u/Blu)\ **Replies:** 9\ **Last updated:** [January 27, 2018, 2:13pm UTC](https://bisq.community/t/bisq-not-connecting-to-my-full-node-and-connecting-to-a-remote-node-instead/4190 "2018-01-27T14:13:48Z")
Hi, I have a full node running locally. Bisq 0.6.2 shows me \[62.75.210.81\]:8333 as my bitcoin network peer instead of my local node. tcpdump port 8333 captures traffic between Bisq and that host indeed and tcpdump -i l… --- ## [Transaction failed, Deposit stuck, Fee reimbursement please](https://bisq.community/t/transaction-failed-deposit-stuck-fee-reimbursement-please/4613)
**Author:** [@so11](https://bisq.community/u/so11)\ **Replies:** 1\ **Last updated:** [January 27, 2018, 7:10am UTC](https://bisq.community/t/transaction-failed-deposit-stuck-fee-reimbursement-please/4613 "2018-01-27T07:10:02Z")
Hi, We made a transaction about a month ago. A security deposit of 0.0020 BTC was withheld but the transaction timed out. We tried to contacted you or an arbitrator by opening an issue in github but we still have had no… --- ## [Arbitration ... needs more Arbitrators and clear Rules / Guidelines what to expect](https://bisq.community/t/arbitration-needs-more-arbitrators-and-clear-rules-guidelines-what-to-expect/4601)
**Author:** [@xmrtrader](https://bisq.community/u/xmrtrader)\ **Replies:** 9\ **Last updated:** [January 26, 2018, 9:10pm UTC](https://bisq.community/t/arbitration-needs-more-arbitrators-and-clear-rules-guidelines-what-to-expect/4601 "2018-01-26T21:10:46Z")
I’ve done some trading on Bisq recently. When both seller and buyer cooperate properly it’s good and I’d be happy to use Bisq… probably even prefer to use it over centralized exchanges. However I have had one trade wher… --- ## [Updated to latest version v0.6.4](https://bisq.community/t/updated-to-latest-version-v0-6-4/4606)
**Author:** [@BitMamBo](https://bisq.community/u/BitMamBo)\ **Replies:** 5\ **Last updated:** [January 26, 2018, 7:58pm UTC](https://bisq.community/t/updated-to-latest-version-v0-6-4/4606 "2018-01-26T19:58:29Z")
Hi, I recently updated to the newest version and i’m getting a message that my account is only 2 days old and won’t allow me enter into trades greater than 0.125 btc . However i’ve had the account for over a year. Is t… --- ## [No wallet address after upgrade](https://bisq.community/t/no-wallet-address-after-upgrade/4595)
**Author:** [@swhh](https://bisq.community/u/swhh)\ **Replies:** 3\ **Last updated:** [January 25, 2018, 10:02pm UTC](https://bisq.community/t/no-wallet-address-after-upgrade/4595 "2018-01-25T22:02:31Z")
I am new to this, would appreciate non tech advice and I haven’t seen where this has already been covered. After upgrading the Bisq version I cannot find an address to fund the security deposit and get a message about a… --- ## [Bisq app with wallet on unrecoverable Hard Drive](https://bisq.community/t/bisq-app-with-wallet-on-unrecoverable-hard-drive/4220)
**Author:** [@Richur](https://bisq.community/u/Richur)\ **Replies:** 8\ **Last updated:** [January 25, 2018, 2:27am UTC](https://bisq.community/t/bisq-app-with-wallet-on-unrecoverable-hard-drive/4220 "2018-01-25T02:27:01Z")
My Bisq app was on a Hard Drive that is erased. I have my seed words, my password. I have a BTC offer current on Bisq. Could you please advise me on how I can recover my wallet that has BTC on it? I can not determine wh… --- ## [Transaction Failed and Deposit is Stuck](https://bisq.community/t/transaction-failed-and-deposit-is-stuck/4563)
**Author:** [@NouveauJour](https://bisq.community/u/NouveauJour)\ **Replies:** 10\ **Last updated:** [January 25, 2018, 2:15am UTC](https://bisq.community/t/transaction-failed-and-deposit-is-stuck/4563 "2018-01-25T02:15:45Z")
Tried posting this on GitHub Issues area but got no response. Any help would be appreciated! My transaction failed upon accepting an offer and now 0.00322665 BTC are tied up in the trade but I cannot do anything. How c… --- ## [I can't open the bisq app](https://bisq.community/t/i-cant-open-the-bisq-app/4589)
**Author:** [@kundal](https://bisq.community/u/kundal)\ **Replies:** 1\ **Last updated:** [January 24, 2018, 10:59pm UTC](https://bisq.community/t/i-cant-open-the-bisq-app/4589 "2018-01-24T22:59:04Z")
I’m using windows 10, 64 bit, I downloaded the app but can’t open it. When I try to open it I’m automatically redirected to the app store. On the download page bisq says “or build it from source.”. Does anyone know how … --- ## [First test purchase of BTC (EUR:SEPA) placed but Order Book is empty?](https://bisq.community/t/first-test-purchase-of-btc-eur-sepa-placed-but-order-book-is-empty/4566)
**Author:** [@statusquont](https://bisq.community/u/statusquont)\ **Replies:** 9\ **Last updated:** [January 24, 2018, 8:16pm UTC](https://bisq.community/t/first-test-purchase-of-btc-eur-sepa-placed-but-order-book-is-empty/4566 "2018-01-24T20:16:07Z")
I just placed my first order for BTC, and for a while it was showing up in the orderbook, but now it’s not. As far as I can tell it hasn’t been accepted. In fact, when I look at the Markets section for EUR, there are no … --- ## [Bitcoin Core/Bisq](https://bisq.community/t/bitcoin-core-bisq/4567)
**Author:** [@EduardoBerselli](https://bisq.community/u/EduardoBerselli)\ **Replies:** 10\ **Last updated:** [January 24, 2018, 6:37pm UTC](https://bisq.community/t/bitcoin-core-bisq/4567 "2018-01-24T18:37:56Z")
Hi. I’m kind of lost. I have the bitcoin core loading the block chain and the bisq running. I can buy and sell at bisq using sepa, but I considered the offers a little expensive and risky. I’m in Brazil :soccer::oden:, i… --- ## [Trade between ETH directly to USD](https://bisq.community/t/trade-between-eth-directly-to-usd/4581)
**Author:** [@morris777](https://bisq.community/u/morris777)\ **Replies:** 3\ **Last updated:** [January 24, 2018, 5:42pm UTC](https://bisq.community/t/trade-between-eth-directly-to-usd/4581 "2018-01-24T17:42:25Z")
Can someone explain to me how to make offer : Sell ETH for USD or buy ETH with USD … without having to change them to BTC … looks like I will always have to change everything to BTC and pay the stupid high BTC fee … that… --- ## [How to make website like markets.bisq.network?](https://bisq.community/t/how-to-make-website-like-markets-bisq-network/4584)
**Author:** [@giriji](https://bisq.community/u/giriji)\ **Replies:** 1\ **Last updated:** [January 24, 2018, 5:37pm UTC](https://bisq.community/t/how-to-make-website-like-markets-bisq-network/4584 "2018-01-24T17:37:22Z")
Hi, I’m new to the Bisq Network so I may ask little dumb question :slightly\_smiling\_face: I want to know how to make my domain like markets.bisq.network ? Only seeing desktop software not web based application… Can i… --- ## [How to make a coin show in the website's Market dropdown](https://bisq.community/t/how-to-make-a-coin-show-in-the-websites-market-dropdown/3992)
**Author:** [@verifyas](https://bisq.community/u/verifyas)\ **Replies:** 3\ **Last updated:** [January 24, 2018, 5:33pm UTC](https://bisq.community/t/how-to-make-a-coin-show-in-the-websites-market-dropdown/3992 "2018-01-24T17:33:35Z")
In the application one can add a coin from the altcoins to display under settings. What is required to display coin in the Market in bisq’s website drop down? --- ## [How much security deposit? Trading fee?](https://bisq.community/t/how-much-security-deposit-trading-fee/4284)
**Author:** [@shelf](https://bisq.community/u/shelf)\ **Replies:** 11\ **Last updated:** [January 24, 2018, 5:33pm UTC](https://bisq.community/t/how-much-security-deposit-trading-fee/4284 "2018-01-24T17:33:31Z")
Hello everybody. I’m into BTC for quite a long time now but new to Bisq. It’s not 100% clear to me how the security deposit works and thus how much I put in. If I understand it correctly, it should be more than the amo… --- ## [Unconfirmed deposit Tx: Don't panic](https://bisq.community/t/unconfirmed-deposit-tx-dont-panic/3681)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 40\ **Last updated:** [January 24, 2018, 12:39am UTC](https://bisq.community/t/unconfirmed-deposit-tx-dont-panic/3681 "2018-01-24T00:39:46Z")
Currently there are few reports with unconfirmed deposit transactions. There is a very fast rise of unconfirmed txs on the blockchain (currently \> 180k). https://tradeblock.com/bitcoin/ We just adjusted our fee estim… --- ## [Risks if disconnect during trade](https://bisq.community/t/risks-if-disconnect-during-trade/4574)
**Author:** [@shelf](https://bisq.community/u/shelf)\ **Replies:** 6\ **Last updated:** [January 24, 2018, 12:32am UTC](https://bisq.community/t/risks-if-disconnect-during-trade/4574 "2018-01-24T00:32:12Z")
Hello everybody, esp. to the devs: What is the actual risk / worst case when losing connection while having an open trade? If I got it correctly, my computer with Bisq must be running all the time while the trade is pe… --- ## [Emergency Recovering of the Wallet - Funds missing](https://bisq.community/t/emergency-recovering-of-the-wallet-funds-missing/4411)
**Author:** [@anotherusernamei](https://bisq.community/u/anotherusernamei)\ **Replies:** 13\ **Last updated:** [January 23, 2018, 1:04pm UTC](https://bisq.community/t/emergency-recovering-of-the-wallet-funds-missing/4411 "2018-01-23T13:04:15Z")
I lost my backup for my wallet and used seed words to recover my wallet. Now, Bisq shows available balance as 0. However, when I try to use alt+i to transfer funds out, it shows a balance less than what it should be in… [Previous page](https://bisq.community/c/support/18.md?page=53) [Next page](https://bisq.community/c/support/18.md?page=55)