# Support **URL:** https://bisq.community/c/support/18.md?page=56 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 57 --- ## [Funds not deposited in bank](https://bisq.community/t/funds-not-deposited-in-bank/4452)
**Author:** [@margeem](https://bisq.community/u/margeem)\ **Replies:** 8\ **Last updated:** [January 15, 2018, 3:56pm UTC](https://bisq.community/t/funds-not-deposited-in-bank/4452 "2018-01-15T15:56:05Z")
I sold a small amount of Bitcoin to use Bisq for the first time. The transaction remained ‘unconfirmed’ for 3 days, but now shows confirmed. However, the funds have not been deposited in my bank. What do I need to do? … --- ## [LTC Withdrawal Stuck](https://bisq.community/t/ltc-withdrawal-stuck/4451)
**Author:** [@ciremik](https://bisq.community/u/ciremik)\ **Replies:** 7\ **Last updated:** [January 15, 2018, 3:13pm UTC](https://bisq.community/t/ltc-withdrawal-stuck/4451 "2018-01-15T15:13:35Z")
I initiated LTC withdrawal but it seems it is stuck forever and I cannot do anything. It seems my LTC is lost. The LTC address does not have any history and transaction ID does not have any info. https://live.blockcyphe… --- ## [RESOLVED: Starter Package Offerer Scammed?](https://bisq.community/t/resolved-starter-package-offerer-scammed/3172)
**Author:** [@justpaul](https://bisq.community/u/justpaul)\ **Replies:** 6\ **Last updated:** [January 14, 2018, 10:39pm UTC](https://bisq.community/t/resolved-starter-package-offerer-scammed/3172 "2018-01-14T22:39:01Z")
No great surprise and only around $50 USD but I responded to help user Mdriver04 here and they disappeared as soon as the BTC hit their wallet. Obviously other users/accounts could be created by this person or others. Ju… --- ## [Can we trade altcoins directly with fiat (without BTC)?](https://bisq.community/t/can-we-trade-altcoins-directly-with-fiat-without-btc/4296)
**Author:** [@13465](https://bisq.community/u/13465)\ **Replies:** 12\ **Last updated:** [January 14, 2018, 6:16pm UTC](https://bisq.community/t/can-we-trade-altcoins-directly-with-fiat-without-btc/4296 "2018-01-14T18:16:40Z")
As you may know each BTC transaction as a disastrous C02 foot. For that purpose i’d like to trade more ecofriendly altcoins directly by using fiats. Is that possible? And if not, are you considering doing anything about … --- ## [Trades 0423401 and 4159602](https://bisq.community/t/trades-0423401-and-4159602/4439)
**Author:** [@keo](https://bisq.community/u/keo)\ **Replies:** 1\ **Last updated:** [January 14, 2018, 4:15pm UTC](https://bisq.community/t/trades-0423401-and-4159602/4439 "2018-01-14T16:15:41Z")
Can the buyers in trades 0423401 and 4159602 please message me. Keo --- ## [Deposit not released after disput. Payout Transaction ID missing](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424)
**Author:** [@knut42](https://bisq.community/u/knut42)\ **Replies:** 7\ **Last updated:** [January 14, 2018, 1:28pm UTC](https://bisq.community/t/deposit-not-released-after-disput-payout-transaction-id-missing/4424 "2018-01-14T13:28:18Z")
After a resolved issue about formal aspects of a SEPA transaction the arbitrator closed the disput ticket. The security deposit is not released afterwards and it seems there is no Payout Transaction ID in the detail wind… --- ## [No Longer Displaying Available Buy Offers - 0.6.3](https://bisq.community/t/no-longer-displaying-available-buy-offers-0-6-3/4431)
**Author:** [@brett](https://bisq.community/u/brett)\ **Replies:** 3\ **Last updated:** [January 14, 2018, 9:45am UTC](https://bisq.community/t/no-longer-displaying-available-buy-offers-0-6-3/4431 "2018-01-14T09:45:20Z")
Not sure if the market is just super illiquid right now or what, but Bisq 0.6.3 hasn’t shown a single Buy Offer for several days now. Typically I’d see several a day or more, but since I upgraded to the latest release t… --- ## [Create offer error security deposit taken out of wallet](https://bisq.community/t/create-offer-error-security-deposit-taken-out-of-wallet/3932)
**Author:** [@g17bits](https://bisq.community/u/g17bits)\ **Replies:** 10\ **Last updated:** [January 14, 2018, 8:16am UTC](https://bisq.community/t/create-offer-error-security-deposit-taken-out-of-wallet/3932 "2018-01-14T08:16:12Z")
new to bitcoin. I created buy bitcoin offer and proceed to remove it because i had no takers. my deposit was taken out of my bisq wallet. this happend a second time before i even noticed. created offers twice and removed… --- ## ["Add new account" button is disabled](https://bisq.community/t/add-new-account-button-is-disabled/4430)
**Author:** [@avalyn2](https://bisq.community/u/avalyn2)\ **Replies:** 1\ **Last updated:** [January 13, 2018, 11:54pm UTC](https://bisq.community/t/add-new-account-button-is-disabled/4430 "2018-01-13T23:54:30Z")
The “Add new account” button is disabled. In the dropdown showing altcoins (in the “Create New Account” section), “Litecoin” is also missing (I have by default Litecoin in Bisq) Please notice I did not set any national … --- ## [Can't make sell BTC-\>USD offer -- txn mempool conflict error](https://bisq.community/t/cant-make-sell-btc-usd-offer-txn-mempool-conflict-error/3677)
**Author:** [@jmeemiller](https://bisq.community/u/jmeemiller)\ **Replies:** 13\ **Last updated:** [December 14, 2017, 4:29pm UTC](https://bisq.community/t/cant-make-sell-btc-usd-offer-txn-mempool-conflict-error/3677 "2017-12-14T16:29:19Z")
I am unable to submit a SELL BTC for USD offer using Bisq client 0.6.1. I am able to create and fund the offer but after reviewing and submitting the offer, it times out and generates an error message. The log file entri… --- ## [Breach of contract](https://bisq.community/t/breach-of-contract/4210)
**Author:** [@stefanZoof-It](https://bisq.community/u/stefanZoof-It)\ **Replies:** 11\ **Last updated:** [January 13, 2018, 3:35pm UTC](https://bisq.community/t/breach-of-contract/4210 "2018-01-13T15:35:14Z")
This is posted here on request of Manfred Karrer. We sustain our claim. Manfred also requested to mention @cbeams and @keo and, we believe, the following information, which we found in the JSON: “arbitratorNodeAddress… --- ## [Withdrawing funds to bank account](https://bisq.community/t/withdrawing-funds-to-bank-account/4416)
**Author:** [@Corrine01](https://bisq.community/u/Corrine01)\ **Replies:** 4\ **Last updated:** [January 13, 2018, 9:43am UTC](https://bisq.community/t/withdrawing-funds-to-bank-account/4416 "2018-01-13T09:43:50Z")
Hi Can i withdraw my funds in Bisq and deposit into my fiat bank account in Australia? --- ## [OFFICIAL step-by-step example for a first purchase of Bitcoins](https://bisq.community/t/official-step-by-step-example-for-a-first-purchase-of-bitcoins/3899)
**Author:** [@Francisco](https://bisq.community/u/Francisco)\ **Replies:** 9\ **Last updated:** [January 12, 2018, 10:32pm UTC](https://bisq.community/t/official-step-by-step-example-for-a-first-purchase-of-bitcoins/3899 "2018-01-12T22:32:06Z")
Please. Do you have an OFFICIAL step-by-step example for a first purchase of Bitcoins, using USD or BRL? --- ## [The idea is GREAT but no mobile App.?!](https://bisq.community/t/the-idea-is-great-but-no-mobile-app/4413)
**Author:** [@Cryptodinar](https://bisq.community/u/Cryptodinar)\ **Replies:** 1\ **Last updated:** [January 12, 2018, 10:31pm UTC](https://bisq.community/t/the-idea-is-great-but-no-mobile-app/4413 "2018-01-12T22:31:11Z")
hello everyone, Been looking for such website for ages through google, which protect people identity and allow them trading with crypto-currencies fast and easy without middle-man fees… Fortunately enough I found (Bisq… --- ## [I want to make my first Bitcoin purchase ever using Bitsquare and I need you to help me clarify some doubts](https://bisq.community/t/i-want-to-make-my-first-bitcoin-purchase-ever-using-bitsquare-and-i-need-you-to-help-me-clarify-some-doubts/4398)
**Author:** [@DavidHumeonPhenibut](https://bisq.community/u/DavidHumeonPhenibut)\ **Replies:** 1\ **Last updated:** [January 12, 2018, 3:11pm UTC](https://bisq.community/t/i-want-to-make-my-first-bitcoin-purchase-ever-using-bitsquare-and-i-need-you-to-help-me-clarify-some-doubts/4398 "2018-01-12T15:11:13Z")
Hi. I want to make a purchase of US$ 3,000.00 dollars worth of Bitcoin at market value, but I requiere of an anonymous method that is still safe to use, meaning a cash face-to-face (or bank account deposit) payment and … --- ## [Cannot see answers of closed dispute ticket](https://bisq.community/t/cannot-see-answers-of-closed-dispute-ticket/4262)
**Author:** [@amuza](https://bisq.community/u/amuza)\ **Replies:** 6\ **Last updated:** [January 12, 2018, 8:42am UTC](https://bisq.community/t/cannot-see-answers-of-closed-dispute-ticket/4262 "2018-01-12T08:42:10Z")
Hi, I opened a dispute because I had a question. The ticket has been closed, but I cannot see the answer. I see the Summary Notes which say that answers have been given and a warning too. However I see no answer or warn… --- ## [Outgoing Transaction stuck for 18 days](https://bisq.community/t/outgoing-transaction-stuck-for-18-days/4164)
**Author:** [@Keddel](https://bisq.community/u/Keddel)\ **Replies:** 7\ **Last updated:** [January 11, 2018, 11:56pm UTC](https://bisq.community/t/outgoing-transaction-stuck-for-18-days/4164 "2018-01-11T23:56:06Z")
I sent some BTC from my bisq wallet on Dec 13, and it is still unconfirmed. Is there a reason it has not been dropped by network? Anything you guys can do on your end ? --- ## [Can someone explain the enormous fees please?](https://bisq.community/t/can-someone-explain-the-enormous-fees-please/4354)
**Author:** [@tree](https://bisq.community/u/tree)\ **Replies:** 15\ **Last updated:** [January 11, 2018, 9:58pm UTC](https://bisq.community/t/can-someone-explain-the-enormous-fees-please/4354 "2018-01-11T21:58:27Z")
I was about to take an offer. I checked the small blue info icon and Wow, I almost felt from my chair as I saw the mining fee. I mean, we know BTC tx are high, but what I see there is ten(!) times higher than needed. R… --- ## [Available balance not enough](https://bisq.community/t/available-balance-not-enough/4378)
**Author:** [@admin461](https://bisq.community/u/admin461)\ **Replies:** 3\ **Last updated:** [January 11, 2018, 9:55pm UTC](https://bisq.community/t/available-balance-not-enough/4378 "2018-01-11T21:55:22Z")
i like to sell btc for monero, my available balance is 0.07, i am required some 0.06xx, but bisq tells me its not enough, this happens on all kind of orders. what is wrong? admin461 PS: I have a screenshot of this sit… --- ## [Downloading Bisq on my Lenovo x201 32 bit windows 7](https://bisq.community/t/downloading-bisq-on-my-lenovo-x201-32-bit-windows-7/4369)
**Author:** [@kazmack](https://bisq.community/u/kazmack)\ **Replies:** 1\ **Last updated:** [January 10, 2018, 6:32pm UTC](https://bisq.community/t/downloading-bisq-on-my-lenovo-x201-32-bit-windows-7/4369 "2018-01-10T18:32:53Z")
My computer warns that this could damage my computer, any ideas why it gives this red alert, is it my antivirus package? Do you have a mobile platform? Many thanks. --- ## [Love bisq. can't run it on mac high sierra!](https://bisq.community/t/love-bisq-cant-run-it-on-mac-high-sierra/4253)
**Author:** [@DJB](https://bisq.community/u/DJB)\ **Replies:** 3\ **Last updated:** [January 10, 2018, 5:01am UTC](https://bisq.community/t/love-bisq-cant-run-it-on-mac-high-sierra/4253 "2018-01-10T05:01:51Z")
Hello. Help! Installed it. moved it to the applications. Run it from there. Only see the icon on the deck. No trace of application. please help. I want to get out of coinbase asap. --- ## [Restoring wallet from backup without seed](https://bisq.community/t/restoring-wallet-from-backup-without-seed/4357)
**Author:** [@pleia](https://bisq.community/u/pleia)\ **Replies:** 4\ **Last updated:** [January 9, 2018, 4:17pm UTC](https://bisq.community/t/restoring-wallet-from-backup-without-seed/4357 "2018-01-09T16:17:55Z")
Hi, I had a problem with Bisq where I was not able to use for offers the full Available Balance displayed in the software. Manfred told me to send all the coins out of the wallet, which I did – and the unusable BTC amou… --- ## [Trade not initiating](https://bisq.community/t/trade-not-initiating/4324)
**Author:** [@tshingy](https://bisq.community/u/tshingy)\ **Replies:** 1\ **Last updated:** [January 8, 2018, 4:50am UTC](https://bisq.community/t/trade-not-initiating/4324 "2018-01-08T04:50:50Z")
Hello. First time bisq user here. I took an offer to sell LTC for SC. I deposited the LTC needed for the transaction to the “Trade wallet address.” The transaction has 6+ confirmations but the status still says “Waiting … --- ## [Missing altcoin trade address](https://bisq.community/t/missing-altcoin-trade-address/4327)
**Author:** [@garp](https://bisq.community/u/garp)\ **Replies:** 2\ **Last updated:** [January 7, 2018, 7:52pm UTC](https://bisq.community/t/missing-altcoin-trade-address/4327 "2018-01-07T19:52:38Z")
Hello, Buyers alt coin address is half missing, i can not complete the trade and can not send funds to buyer, what must i do? trade id:qkxtojjf-0eca87ba-d8f3-46d8-a7d9-1d72d911294c-062 Thank you. --- ## [I forgot my password](https://bisq.community/t/i-forgot-my-password/4293)
**Author:** [@TheRealColt](https://bisq.community/u/TheRealColt)\ **Replies:** 9\ **Last updated:** [January 7, 2018, 5:48pm UTC](https://bisq.community/t/i-forgot-my-password/4293 "2018-01-07T17:48:13Z")
I just started using it today, I have forgotten my password, I think I mistyped my original password because I have tried every combination of passwords in my mind, I want to withdraw BTC but I cannot how can I get help … --- ## [Depositing Fiat](https://bisq.community/t/depositing-fiat/4299)
**Author:** [@cassius\_gray](https://bisq.community/u/cassius_gray)\ **Replies:** 1\ **Last updated:** [January 7, 2018, 10:19am UTC](https://bisq.community/t/depositing-fiat/4299 "2018-01-07T10:19:00Z")
Hi guys, I must be missing a trick here but can you point me to where I can find out how to deposit fiat using the app? I can readily deposit BTC ok but what about EUR for example? Thanks, Gray --- ## [Blank screen after confirm altcoin was sent](https://bisq.community/t/blank-screen-after-confirm-altcoin-was-sent/4286)
**Author:** [@in-cred-u-lous](https://bisq.community/u/in-cred-u-lous)\ **Replies:** 0\ **Last updated:** [January 6, 2018, 5:19pm UTC](https://bisq.community/t/blank-screen-after-confirm-altcoin-was-sent/4286 "2018-01-06T17:19:00Z")
I am stuck on a trade (seller as maker). After I confirmed the altcoin was sent, the spinner never stopped. I existed the screen and when I returned it looked like below. Shutting down and restarting bisq has no effect. … --- ## [Envoy from SPECTRECOIN Marketing](https://bisq.community/t/envoy-from-spectrecoin-marketing/4206)
**Author:** [@trainasauruswrecks](https://bisq.community/u/trainasauruswrecks)\ **Replies:** 2\ **Last updated:** [January 6, 2018, 10:55am UTC](https://bisq.community/t/envoy-from-spectrecoin-marketing/4206 "2018-01-06T10:55:07Z")
We are attempting to update our CMC page showing that BISQ is an available market but the BISQ website doesn’t recognize the inclusion of SPECTRECOIN as of yet. --- ## [An error when taking an offer](https://bisq.community/t/an-error-when-taking-an-offer/4257)
**Author:** [@Pit](https://bisq.community/u/Pit)\ **Replies:** 3\ **Last updated:** [January 6, 2018, 9:59am UTC](https://bisq.community/t/an-error-when-taking-an-offer/4257 "2018-01-06T09:59:06Z")
Hello Support Team It is now the second time that the fee was sent to you in case of a network error but no offer has been made. I would like to return the fee twice Thank you --- ## [Configure Tor Bridges](https://bisq.community/t/configure-tor-bridges/2318)
**Author:** [@amuza](https://bisq.community/u/amuza)\ **Replies:** 3\ **Last updated:** [January 5, 2018, 5:49pm UTC](https://bisq.community/t/configure-tor-bridges/2318 "2018-01-05T17:49:50Z")
Hi, Could I please have a step-by-step guide on how to configure Tor Bridges for Bitsquare so that my Bitsquare could connect through them? Thank you! [Previous page](https://bisq.community/c/support/18.md?page=55) [Next page](https://bisq.community/c/support/18.md?page=57)