# Support **URL:** https://bisq.community/c/support/18.md?page=57 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 58 --- ## [If you put too much security deposit, will you be refunded the total amount you put in?](https://bisq.community/t/if-you-put-too-much-security-deposit-will-you-be-refunded-the-total-amount-you-put-in/4244)
**Author:** [@dezkortez](https://bisq.community/u/dezkortez)\ **Replies:** 3\ **Last updated:** [January 5, 2018, 10:55am UTC](https://bisq.community/t/if-you-put-too-much-security-deposit-will-you-be-refunded-the-total-amount-you-put-in/4244 "2018-01-05T10:55:53Z")
I transfered BTC to the trade wallet thinking it was my Bisq wallet. It is more than the funds needed for the trade. What happens to those extra BTCs? Will the full amount be put into my bisq wallet when the trade is … --- ## [Cant see my btc in my wallet](https://bisq.community/t/cant-see-my-btc-in-my-wallet/4238)
**Author:** [@rennu](https://bisq.community/u/rennu)\ **Replies:** 1\ **Last updated:** [January 4, 2018, 9:01pm UTC](https://bisq.community/t/cant-see-my-btc-in-my-wallet/4238 "2018-01-04T21:01:59Z")
hi , i cannot see my btc in the wallet in the bisq but in shows that is has been confirmed in bitlaps? and that i should have 0.02 bitcoin on my account i sent it from external wallet coinbase --- ## [BTC vs altcoin do i need to add the altcoin wallet to bisq?](https://bisq.community/t/btc-vs-altcoin-do-i-need-to-add-the-altcoin-wallet-to-bisq/4173)
**Author:** [@Jezz](https://bisq.community/u/Jezz)\ **Replies:** 8\ **Last updated:** [January 3, 2018, 4:13pm UTC](https://bisq.community/t/btc-vs-altcoin-do-i-need-to-add-the-altcoin-wallet-to-bisq/4173 "2018-01-03T16:13:37Z")
Hi people, Im new to this platform, i have a small amount in my BTC wallet. And i want to trade it vs a altcoin. But i dont see where or how i add the altcoin wallets adresses. Anyone out there that could guide me tho… --- ## [Where's my BTC?](https://bisq.community/t/wheres-my-btc/4182)
**Author:** [@freedom](https://bisq.community/u/freedom)\ **Replies:** 10\ **Last updated:** [January 3, 2018, 4:04pm UTC](https://bisq.community/t/wheres-my-btc/4182 "2018-01-03T16:04:52Z")
This is my first purchase, I’m just dipping my toe in to test the waters, and I am seemingly missing some BTC. Fortunately, I have screenshots of the entire process, which I did to be sure I could go back and see what I… --- ## [Running Bisq on desktop & laptop](https://bisq.community/t/running-bisq-on-desktop-laptop/4191)
**Author:** [@Splinter](https://bisq.community/u/Splinter)\ **Replies:** 6\ **Last updated:** [January 3, 2018, 3:29pm UTC](https://bisq.community/t/running-bisq-on-desktop-laptop/4191 "2018-01-03T15:29:40Z")
I’m currently running Bisq on my desktop PC and would like run Bisq on my laptop when I’m away from my Desktop. What is the best/correct way to do this with the same account? or should I just run Bisq on my laptop? (I’… --- ## [Arbitrator not replying to support ticket](https://bisq.community/t/arbitrator-not-replying-to-support-ticket/4200)
**Author:** [@Richard](https://bisq.community/u/Richard)\ **Replies:** 5\ **Last updated:** [January 3, 2018, 11:38am UTC](https://bisq.community/t/arbitrator-not-replying-to-support-ticket/4200 "2018-01-03T11:38:38Z")
I raised a dispute ticket about a trade which did not confirm before the trading period expired. I have had no reply from many messages I sent. Nothing. How do I best get this resolved? --- ## [Infinite Loop Connecting to Tor (Windows 10 / 64)](https://bisq.community/t/infinite-loop-connecting-to-tor-windows-10-64/4027)
**Author:** [@AlephNull](https://bisq.community/u/AlephNull)\ **Replies:** 12\ **Last updated:** [January 3, 2018, 9:49am UTC](https://bisq.community/t/infinite-loop-connecting-to-tor-windows-10-64/4027 "2018-01-03T09:49:29Z")
I have Windows 10, 64 bit, I have tried many times to install - all in vain. I am able to connect to Tor browser but when I run Bisque app it says “Connecting to Tor”, then, at length, opens the bridge window - I have tr… --- ## [Create new account on same computer](https://bisq.community/t/create-new-account-on-same-computer/4183)
**Author:** [@greenman](https://bisq.community/u/greenman)\ **Replies:** 3\ **Last updated:** [January 2, 2018, 11:07pm UTC](https://bisq.community/t/create-new-account-on-same-computer/4183 "2018-01-02T23:07:28Z")
For some reason my password doesn’t work and neither does my seed word. So I would like to find a way to create a new account on the same computer. How can I do this? --- ## [Warning message "maker offline" for EVERY trade](https://bisq.community/t/warning-message-maker-offline-for-every-trade/3849)
**Author:** [@glegr](https://bisq.community/u/glegr)\ **Replies:** 4\ **Last updated:** [January 2, 2018, 8:40pm UTC](https://bisq.community/t/warning-message-maker-offline-for-every-trade/3849 "2018-01-02T20:40:36Z")
Problem… for every every offer I try to take both sell or buy, it appears the warning message “You cannot take that offer because the maker is offline. If you have already paid in funds you can withdraw it in the “Funds… --- ## [Fund your trade, bisq wallet or external wallet](https://bisq.community/t/fund-your-trade-bisq-wallet-or-external-wallet/4185)
**Author:** [@Jezz](https://bisq.community/u/Jezz)\ **Replies:** 2\ **Last updated:** [January 2, 2018, 9:50am UTC](https://bisq.community/t/fund-your-trade-bisq-wallet-or-external-wallet/4185 "2018-01-02T09:50:58Z")
HI guys im following all the steps to make a trade. But im not sure here, But when i want to make a trade i get 2 options : use bisq wallet or an external wallet i have a alt coin adress set up in accounts. Does this … --- ## [Altcoin wallets unclear UX](https://bisq.community/t/altcoin-wallets-unclear-ux/4178)
**Author:** [@nusch](https://bisq.community/u/nusch)\ **Replies:** 0\ **Last updated:** [January 2, 2018, 2:06am UTC](https://bisq.community/t/altcoin-wallets-unclear-ux/4178 "2018-01-02T02:06:04Z")
It’s very unclear what address should be added in altcoins section. I entered first receiving address for BCH, then the same for Etherum but it said it can’t be 0 input address so I entered address of my last transactio… --- ## [Running Bisq in Ubuntu / Windows 7](https://bisq.community/t/running-bisq-in-ubuntu-windows-7/4115)
**Author:** [@gcampbel](https://bisq.community/u/gcampbel)\ **Replies:** 2\ **Last updated:** [January 2, 2018, 12:26am UTC](https://bisq.community/t/running-bisq-in-ubuntu-windows-7/4115 "2018-01-02T00:26:05Z")
Greetings all, I downloaded and installed Bisq to my Xubuntu 16.04 32 bit desktop, but when I click on the icon to run it, nothing happens. Task Manager shows that it’s not loaded in memory. TOR runs fine. I did delete… --- ## [Buy BTC with USD offer timed out](https://bisq.community/t/buy-btc-with-usd-offer-timed-out/4162)
**Author:** [@comdoc](https://bisq.community/u/comdoc)\ **Replies:** 2\ **Last updated:** [January 1, 2018, 5:47pm UTC](https://bisq.community/t/buy-btc-with-usd-offer-timed-out/4162 "2018-01-01T17:47:35Z")
Msg that I could lose my transaction fee. What do I do now? --- ## [I want to Buy BTC for USD](https://bisq.community/t/i-want-to-buy-btc-for-usd/4159)
**Author:** [@comdoc](https://bisq.community/u/comdoc)\ **Replies:** 2\ **Last updated:** [January 1, 2018, 5:32pm UTC](https://bisq.community/t/i-want-to-buy-btc-for-usd/4159 "2018-01-01T17:32:58Z")
Do I press the BuyBTC button to see offers to sell? If so, there are no current offers. Behind the SellBTC button, there are 5 offers. Are those people who have BTC to sell? --- ## [Where's the Sellers? HelloooOOOooo](https://bisq.community/t/wheres-the-sellers-hellooooooooo/3940)
**Author:** [@freedom](https://bisq.community/u/freedom)\ **Replies:** 5\ **Last updated:** [January 1, 2018, 5:28pm UTC](https://bisq.community/t/wheres-the-sellers-hellooooooooo/3940 "2018-01-01T17:28:24Z")
Been trying for two days to buy some - but there’s nobody selling? Is there something wrong with the app? --- ## [Hi, new, excited, but no arbitrators](https://bisq.community/t/hi-new-excited-but-no-arbitrators/2816)
**Author:** [@cryptocountry](https://bisq.community/u/cryptocountry)\ **Replies:** 6\ **Last updated:** [January 1, 2018, 11:50am UTC](https://bisq.community/t/hi-new-excited-but-no-arbitrators/2816 "2018-01-01T11:50:34Z")
Hi all New to the forum but not so new to altcoins and obviously very excited about a decentralised exchange. I’ve even set aside my deposit now - and suddenly I see nor arbitrators online. Am I doing something wrong? … --- ## [Payment issue](https://bisq.community/t/payment-issue/4129)
**Author:** [@momax](https://bisq.community/u/momax)\ **Replies:** 12\ **Last updated:** [January 1, 2018, 11:31am UTC](https://bisq.community/t/payment-issue/4129 "2018-01-01T11:31:06Z")
hi! I have a problem after making the payment, Bisq gives me a warning message: "you have locked up funds from a faile trade" Some suggestion? Ticket open but without support --- ## [Dash as base currency](https://bisq.community/t/dash-as-base-currency/4077)
**Author:** [@Daniel](https://bisq.community/u/Daniel)\ **Replies:** 6\ **Last updated:** [December 31, 2017, 6:25pm UTC](https://bisq.community/t/dash-as-base-currency/4077 "2017-12-31T18:25:31Z")
Hello Please could you confirm Dash is fully supported as a base currency ? Currently I see offers on the Dash base that I don’t see on the BTC base. Are those 2 different instance running separately? Thank you. --- ## [Cant connect to Bitcoin Node on local network](https://bisq.community/t/cant-connect-to-bitcoin-node-on-local-network/4127)
**Author:** [@esackbauer](https://bisq.community/u/esackbauer)\ **Replies:** 3\ **Last updated:** [December 31, 2017, 11:53am UTC](https://bisq.community/t/cant-connect-to-bitcoin-node-on-local-network/4127 "2017-12-31T11:53:29Z")
I am running Bisq and also a Bitcoin Core full node. Both are on the same LAN segment (10.x.x.x) In Bisq, I configured the bitcoin node with its internal LAN address. However it never seems to get connected. I made sur… --- ## [Trading from India](https://bisq.community/t/trading-from-india/4138)
**Author:** [@dude](https://bisq.community/u/dude)\ **Replies:** 0\ **Last updated:** [December 31, 2017, 8:59am UTC](https://bisq.community/t/trading-from-india/4138 "2017-12-31T08:59:18Z")
Hi, I’ve newly signed up from India and I would like to buy BTC either in INR or USD. However I found the current setting up of an account to be quite confusing for a new user like me. Can you please guide me or point m… --- ## [Need an UX designer badly](https://bisq.community/t/need-an-ux-designer-badly/2094)
**Author:** [@Nolaan](https://bisq.community/u/Nolaan)\ **Replies:** 14\ **Last updated:** [December 30, 2017, 7:13pm UTC](https://bisq.community/t/need-an-ux-designer-badly/2094 "2017-12-30T19:13:59Z")
Hi guys, Thanks for the hard working and bringing the project to life, I wanted to add my personal experience on the project. I guess we should focus on making the platform easier to use. I was just trying to sell some … --- ## [Tried creating 2 offers to buy BTC both timed out and got charged the fee](https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015)
**Author:** [@Amarante24](https://bisq.community/u/Amarante24)\ **Replies:** 4\ **Last updated:** [December 30, 2017, 6:23pm UTC](https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015 "2017-12-30T18:23:47Z")
Hello so yeah the problem is basically in the title. Both times I tried creating the offer to buy BTC for Euros the offer timed out and I got charged a fee but no offer appears.! It’s the 2 top ones. Sem Título|690x423 --- ## [2 accounts](https://bisq.community/t/2-accounts/4122)
**Author:** [@comdoc](https://bisq.community/u/comdoc)\ **Replies:** 1\ **Last updated:** [December 30, 2017, 6:16pm UTC](https://bisq.community/t/2-accounts/4122 "2017-12-30T18:16:45Z")
I have an existing personal account with an email address that I use from desktop. Would like to add another separate account for trading self directed IRA LLC funds; can I do that from the same email address and comput… --- ## [How to compile for rpm based linux? (Fedora)](https://bisq.community/t/how-to-compile-for-rpm-based-linux-fedora/1929)
**Author:** [@Shane](https://bisq.community/u/Shane)\ **Replies:** 3\ **Last updated:** [December 30, 2017, 2:42pm UTC](https://bisq.community/t/how-to-compile-for-rpm-based-linux-fedora/1929 "2017-12-30T14:42:09Z")
Hi, I recently come across from Ubuntu based Linux to Fedora (25) Linux, My question is: Could someone kindly provide me with the exact commands needed to make and compile bitsquare in Fedora? I'm unsure (and still ge… --- ## [.rpm package downloads for OpenSuse, Fedora, Centos ect](https://bisq.community/t/rpm-package-downloads-for-opensuse-fedora-centos-ect/2378)
**Author:** [@leoplaw](https://bisq.community/u/leoplaw)\ **Replies:** 11\ **Last updated:** [December 30, 2017, 2:40pm UTC](https://bisq.community/t/rpm-package-downloads-for-opensuse-fedora-centos-ect/2378 "2017-12-30T14:40:32Z")
I just found out about this project on Steemit. It looks fantastic! =) I know your development team will be busy and already have heaps of work to do. I see you already offer installs for Windows, Mac and .deb packages… --- ## [How do you use Trezor with the Bisq wallet?](https://bisq.community/t/how-do-you-use-trezor-with-the-bisq-wallet/3132)
**Author:** [@Gilson](https://bisq.community/u/Gilson)\ **Replies:** 6\ **Last updated:** [December 30, 2017, 1:58pm UTC](https://bisq.community/t/how-do-you-use-trezor-with-the-bisq-wallet/3132 "2017-12-30T13:58:48Z")
I am new to Bisq. I am curious, if i decide to use Trezor, how that interacts with the Bisq wallet. What steps do I take to make this work? Thanks! --- ## [Many transactions stuck](https://bisq.community/t/many-transactions-stuck/4104)
**Author:** [@YonnyMestampo](https://bisq.community/u/YonnyMestampo)\ **Replies:** 3\ **Last updated:** [December 30, 2017, 10:20am UTC](https://bisq.community/t/many-transactions-stuck/4104 "2017-12-30T10:20:34Z")
Hello. More than 10 hours ago I tried to withdraw BTC from 11 different addresses from Bisq to another exchange, the fees were placed automatically by the system, because I included them in the total amount to transfer. … --- ## [Suggestion: Alarms?](https://bisq.community/t/suggestion-alarms/933)
**Author:** [@iambitman](https://bisq.community/u/iambitman)\ **Replies:** 4\ **Last updated:** [December 30, 2017, 1:08am UTC](https://bisq.community/t/suggestion-alarms/933 "2017-12-30T01:08:38Z")
I don't see an "alarm" function in Bisquare that will alert you when a buy or sell opportunity presents itself at a certain premium level. In other words, if I'm interested in selling BTC at a 5% premium to the market, a… --- ## [Login/registration problem](https://bisq.community/t/login-registration-problem/4111)
**Author:** [@menneske](https://bisq.community/u/menneske)\ **Replies:** 5\ **Last updated:** [December 29, 2017, 7:10pm UTC](https://bisq.community/t/login-registration-problem/4111 "2017-12-29T19:10:39Z")
I registered, downloaded Bisq-64bit-0.6.2.exe, installed, and were asked for password. Then, upon entering pw, and pressing Unlock, I had this warning: You entered the wrong password. Please try entering your pw again, … --- ## [Which payment option should I choose](https://bisq.community/t/which-payment-option-should-i-choose/4109)
**Author:** [@SAjac](https://bisq.community/u/SAjac)\ **Replies:** 1\ **Last updated:** [December 29, 2017, 1:30pm UTC](https://bisq.community/t/which-payment-option-should-i-choose/4109 "2017-12-29T13:30:31Z")
I want to buy BTC with CHF in my Credit Suisse account. Since I live in Africa I never make payments within Europe or Switserland so I am not sure which payment method to choose. Is it “transfer with specific banks” or… [Previous page](https://bisq.community/c/support/18.md?page=56) [Next page](https://bisq.community/c/support/18.md?page=58)