# Support **URL:** https://bisq.community/c/support/18.md?page=58 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 59 --- ## [Corrupted file](https://bisq.community/t/corrupted-file/4095)
**Author:** [@wellfedjockey](https://bisq.community/u/wellfedjockey)\ **Replies:** 2\ **Last updated:** [December 28, 2017, 4:41pm UTC](https://bisq.community/t/corrupted-file/4095 "2017-12-28T16:41:50Z")
every time i try to start bisq this error message pops up saying an error occured when reading the SPV chain. it says there is a corrupted block store: could not find chain head it asks me if i want to delete it and st… --- ## [Why this message, every time Bisq is started?](https://bisq.community/t/why-this-message-every-time-bisq-is-started/4087)
**Author:** [@Francisco](https://bisq.community/u/Francisco)\ **Replies:** 5\ **Last updated:** [December 28, 2017, 12:42pm UTC](https://bisq.community/t/why-this-message-every-time-bisq-is-started/4087 "2017-12-28T12:42:42Z")
--- ## [DASH base currency](https://bisq.community/t/dash-base-currency/4099)
**Author:** [@Dworf](https://bisq.community/u/Dworf)\ **Replies:** 1\ **Last updated:** [December 28, 2017, 11:14am UTC](https://bisq.community/t/dash-base-currency/4099 "2017-12-28T11:14:46Z")
In the recent time I provided most of the market offers in the DASH market on Bisq. I will continue with it. But this month I am travelling a lot and cannot leave my laptop online alle the time. That means the offers wil… --- ## [Where is my wallet address?](https://bisq.community/t/where-is-my-wallet-address/4096)
**Author:** [@comdoc](https://bisq.community/u/comdoc)\ **Replies:** 2\ **Last updated:** [December 28, 2017, 3:42am UTC](https://bisq.community/t/where-is-my-wallet-address/4096 "2017-12-28T03:42:26Z")
I’m new. I intend to buy .0112 BTC from a local seller for cash. Perhaps using localbitcoins for escrow holder. Where is my Bisq wallet address? So I can give them instructions to move the .0112 BTC directly to my wa… --- ## [I am doing a test: TO BUY 0.007 BTC](https://bisq.community/t/i-am-doing-a-test-to-buy-0-007-btc/4094)
**Author:** [@Francisco](https://bisq.community/u/Francisco)\ **Replies:** 7\ **Last updated:** [December 28, 2017, 2:46am UTC](https://bisq.community/t/i-am-doing-a-test-to-buy-0-007-btc/4094 "2017-12-28T02:46:20Z")
I am doing a test: TO BUY 0.007 BTC My Settings \> General Preferences \> Withdrawal transaction fee (satoshi/byte) \> 444 Use custom value. Why I need to deposit Total mining fees: 0.006192 BTC? --- ## [South Africa trading](https://bisq.community/t/south-africa-trading/2188)
**Author:** [@Kratozz](https://bisq.community/u/Kratozz)\ **Replies:** 3\ **Last updated:** [June 28, 2017, 8:14am UTC](https://bisq.community/t/south-africa-trading/2188 "2017-06-28T08:14:08Z")
Hi there, I am looking to join Bitsquare and start trading. Just would like to make sure that the south African Rand( ZAR) is accepted? And if payment methods from South Africa are supported? --- ## [Can I convert a Bisq address, with its private key, into a paper wallet?](https://bisq.community/t/can-i-convert-a-bisq-address-with-its-private-key-into-a-paper-wallet/4089)
**Author:** [@Francisco](https://bisq.community/u/Francisco)\ **Replies:** 5\ **Last updated:** [December 27, 2017, 9:35pm UTC](https://bisq.community/t/can-i-convert-a-bisq-address-with-its-private-key-into-a-paper-wallet/4089 "2017-12-27T21:35:48Z")
Can I convert a Bisq address, with its private key, into a paper wallet? --- ## [Will Paypal be supported?](https://bisq.community/t/will-paypal-be-supported/4067)
**Author:** [@bacca400](https://bisq.community/u/bacca400)\ **Replies:** 2\ **Last updated:** [December 27, 2017, 9:02pm UTC](https://bisq.community/t/will-paypal-be-supported/4067 "2017-12-27T21:02:03Z")
I am in the US and have a credit union that most exchanges will not link to. But I do have a Paypal account. Will Paypal be supported as a payment method? What about credit cards? I have a sizable limit on my credit car… --- ## [Upcoming conferences and other important meetings etc](https://bisq.community/t/upcoming-conferences-and-other-important-meetings-etc/4082)
**Author:** [@philip\_rhoades](https://bisq.community/u/philip_rhoades)\ **Replies:** 2\ **Last updated:** [December 26, 2017, 10:14pm UTC](https://bisq.community/t/upcoming-conferences-and-other-important-meetings-etc/4082 "2017-12-26T22:14:01Z")
People, What are the upcoming meetings in Europe that people are going to soon? It would be useful to know when I can feel like I am not harassing people again too much about getting some support to do some things like… --- ## [Waiting for my bitcoin the btc seller hasn't confirmed my payment?](https://bisq.community/t/waiting-for-my-bitcoin-the-btc-seller-hasnt-confirmed-my-payment/4073)
**Author:** [@sri20](https://bisq.community/u/sri20)\ **Replies:** 2\ **Last updated:** [December 26, 2017, 9:59pm UTC](https://bisq.community/t/waiting-for-my-bitcoin-the-btc-seller-hasnt-confirmed-my-payment/4073 "2017-12-26T21:59:21Z")
I’ve already been waiting 3 days and I have sent my payment through SEPA and the BTC seller still hasn’t confirmed my payment??? I’m a bit worried that I will lose my money, I have checked with the bank and everything an… --- ## [Strange Fees](https://bisq.community/t/strange-fees/4035)
**Author:** [@KingB](https://bisq.community/u/KingB)\ **Replies:** 4\ **Last updated:** [December 26, 2017, 9:50pm UTC](https://bisq.community/t/strange-fees/4035 "2017-12-26T21:50:28Z")
Ok so I created a BTC buy offer on 12-21 and cancelled it on 12-23. On 12-23 I posted a new offer that has yet to be taken, but I have been charged two “Maker and tx fee(s)” and one labelled “Withdrawn from wallet”, all… --- ## [Changing base currency](https://bisq.community/t/changing-base-currency/4075)
**Author:** [@comdoc](https://bisq.community/u/comdoc)\ **Replies:** 1\ **Last updated:** [December 26, 2017, 7:29pm UTC](https://bisq.community/t/changing-base-currency/4075 "2017-12-26T19:29:13Z")
If I make Dash or Litecoin my initial base currency, how long does it take to change base currency to BTC? Would my security deposit be automatically converted? --- ## [Is it possible to fund my account with BCH (bitcoin cash)](https://bisq.community/t/is-it-possible-to-fund-my-account-with-bch-bitcoin-cash/4057)
**Author:** [@Overman](https://bisq.community/u/Overman)\ **Replies:** 5\ **Last updated:** [December 26, 2017, 7:15pm UTC](https://bisq.community/t/is-it-possible-to-fund-my-account-with-bch-bitcoin-cash/4057 "2017-12-26T19:15:05Z")
I’d like to buy some altcoin with BCH can I send BCH directly to my bisq account? Thank you. BTW your product looks really great. --- ## [Base currency and security deposit](https://bisq.community/t/base-currency-and-security-deposit/4074)
**Author:** [@comdoc](https://bisq.community/u/comdoc)\ **Replies:** 1\ **Last updated:** [December 26, 2017, 7:09pm UTC](https://bisq.community/t/base-currency-and-security-deposit/4074 "2017-12-26T19:09:30Z")
Are Bitcoin, Litecoin, and Dash the current base currency and security deposit choices? Is .0112 BTC the amount required to buy using USD? What is the required Security Deposit in Litecoin, and in Dash? --- ## [What happens if two people take buy/sell offer at same time?](https://bisq.community/t/what-happens-if-two-people-take-buy-sell-offer-at-same-time/4059)
**Author:** [@Gilson](https://bisq.community/u/Gilson)\ **Replies:** 2\ **Last updated:** [December 26, 2017, 9:20am UTC](https://bisq.community/t/what-happens-if-two-people-take-buy-sell-offer-at-same-time/4059 "2017-12-26T09:20:37Z")
What happens if two people see an offer to buy BTC, and fund the transaction costs to complete the trade at the same time? One person will get the trade. What about the other person? Are the btc returned to the person wh… --- ## [Trading BTC from Hardware Wallet Costs?](https://bisq.community/t/trading-btc-from-hardware-wallet-costs/4046)
**Author:** [@Gilson](https://bisq.community/u/Gilson)\ **Replies:** 0\ **Last updated:** [December 24, 2017, 8:03pm UTC](https://bisq.community/t/trading-btc-from-hardware-wallet-costs/4046 "2017-12-24T20:03:09Z")
This is a follow up to my previous question. If you want to buy BTC and transfer security deposit from a Hardware wallet, is it necessary to do two bitcoin transactions, and pay two mining fees? Transfer BTC from Hardw… --- ## [USD Deposit](https://bisq.community/t/usd-deposit/4039)
**Author:** [@lexypaul13](https://bisq.community/u/lexypaul13)\ **Replies:** 5\ **Last updated:** [December 24, 2017, 6:50pm UTC](https://bisq.community/t/usd-deposit/4039 "2017-12-24T18:50:58Z")
I don’t have any bitcoins but can I buy them straight from my US account ?? --- ## [Security Deposit](https://bisq.community/t/security-deposit/4041)
**Author:** [@comdoc](https://bisq.community/u/comdoc)\ **Replies:** 1\ **Last updated:** [December 24, 2017, 6:45pm UTC](https://bisq.community/t/security-deposit/4041 "2017-12-24T18:45:38Z")
I’m new. Can I transfer .01 BTC from my GDAX account wallet into Bisq wallet to satisfy the security deposit? Is there a fee to do that? --- ## [Question about national currency account](https://bisq.community/t/question-about-national-currency-account/4014)
**Author:** [@lordbah](https://bisq.community/u/lordbah)\ **Replies:** 3\ **Last updated:** [December 24, 2017, 1:43pm UTC](https://bisq.community/t/question-about-national-currency-account/4014 "2017-12-24T13:43:50Z")
When I create a national currency account, am I saying: a) When I sell crypto, I can accept cash deposits made to this account at this one bank. b) When I buy crypto, I’m willing to deposit cash into the seller’s accou… --- ## [Buying XMR with €, preconditions](https://bisq.community/t/buying-xmr-with-preconditions/4036)
**Author:** [@hape](https://bisq.community/u/hape)\ **Replies:** 2\ **Last updated:** [December 24, 2017, 11:17am UTC](https://bisq.community/t/buying-xmr-with-preconditions/4036 "2017-12-24T11:17:33Z")
hello, i am new to bitsquare and have 0.62 installed. I would like to buy XMR with € via SEPA. I can’t find the button to create such an offer.Only the button for selling XMR is shown. my set up ist quite default. sourc… --- ## [Lost all connection to peers](https://bisq.community/t/lost-all-connection-to-peers/4011)
**Author:** [@valankar](https://bisq.community/u/valankar)\ **Replies:** 2\ **Last updated:** [December 24, 2017, 8:16am UTC](https://bisq.community/t/lost-all-connection-to-peers/4011 "2017-12-24T08:16:29Z")
I am constantly getting ‘lost all connections to peers’ dialogs. My internet connection seems fine during this. Do others get this too? --- ## [Backup Wallet](https://bisq.community/t/backup-wallet/4024)
**Author:** [@comdoc](https://bisq.community/u/comdoc)\ **Replies:** 1\ **Last updated:** [December 24, 2017, 1:01am UTC](https://bisq.community/t/backup-wallet/4024 "2017-12-24T01:01:31Z")
On setup screen, it asks for a backup location: anything suggested for Win7? Also says wallet is not encrypted–seems like a warning. If it’s better, how can I encrypt it? Application data directory: should I click on … --- ## [Payout Transaction is unconfirmed after 3 days](https://bisq.community/t/payout-transaction-is-unconfirmed-after-3-days/4003)
**Author:** [@jeka](https://bisq.community/u/jeka)\ **Replies:** 3\ **Last updated:** [December 24, 2017, 12:54am UTC](https://bisq.community/t/payout-transaction-is-unconfirmed-after-3-days/4003 "2017-12-24T00:54:17Z")
The payout transaction (txid: https://bitaps.com/7b9b551bc2860e590f54dc65a82cc5c2163a93b82c2191cdf111b80de44558c9) is still unconfirmed, three days after the seller has confirmed they received the funds. Before I realize… --- ## [Unable to load BTC from Hardware Wallet](https://bisq.community/t/unable-to-load-btc-from-hardware-wallet/4017)
**Author:** [@Gilson](https://bisq.community/u/Gilson)\ **Replies:** 2\ **Last updated:** [December 24, 2017, 12:30am UTC](https://bisq.community/t/unable-to-load-btc-from-hardware-wallet/4017 "2017-12-24T00:30:31Z")
I saw a trade I was interested in. I clicked on buy and tried to load BTC for deposit, and get the funds from hardware wallet. I clicked on the link,for the hardware wallet but nothing happened. I clicked again several … --- ## [XVG purchasing](https://bisq.community/t/xvg-purchasing/4023)
**Author:** [@Nirwana](https://bisq.community/u/Nirwana)\ **Replies:** 1\ **Last updated:** [December 23, 2017, 11:05pm UTC](https://bisq.community/t/xvg-purchasing/4023 "2017-12-23T23:05:45Z")
I would like buy Verge coin but paying with USD , can i do it ? Thanks --- ## [Create new sell offer time out](https://bisq.community/t/create-new-sell-offer-time-out/3633)
**Author:** [@hop](https://bisq.community/u/hop)\ **Replies:** 10\ **Last updated:** [December 23, 2017, 10:58am UTC](https://bisq.community/t/create-new-sell-offer-time-out/3633 "2017-12-23T10:58:50Z")
Hi Support. I was just trying to create a new sell offer for 0.25 bitcoin and the transaction had an error. I filled in the create offer screen and submitted the offer. The timeout error came when I try to confirm the o… --- ## [Detected Trojan while installing BISQ](https://bisq.community/t/detected-trojan-while-installing-bisq/4010)
**Author:** [@rkh](https://bisq.community/u/rkh)\ **Replies:** 4\ **Last updated:** [December 23, 2017, 10:52am UTC](https://bisq.community/t/detected-trojan-while-installing-bisq/4010 "2017-12-23T10:52:57Z")
Downloaded BISQ from there Any thoughts? --- ## [Transaction stuck in blockchain with 621 sat/Byte fee](https://bisq.community/t/transaction-stuck-in-blockchain-with-621-sat-byte-fee/3994)
**Author:** [@AliAshraf](https://bisq.community/u/AliAshraf)\ **Replies:** 3\ **Last updated:** [December 22, 2017, 6:24pm UTC](https://bisq.community/t/transaction-stuck-in-blockchain-with-621-sat-byte-fee/3994 "2017-12-22T18:24:14Z")
My trade is hanging for 15 hours now to complete its first step: waiting for blockchain confirmation. It is the txId ade89bd23762ac493a117cc15b795538f3dee390b55520360f311ee0e4f04a7d. It is my first trade on Bisq and Idk… --- ## [Delete unused addresses](https://bisq.community/t/delete-unused-addresses/3965)
**Author:** [@Francisco](https://bisq.community/u/Francisco)\ **Replies:** 3\ **Last updated:** [December 21, 2017, 8:52pm UTC](https://bisq.community/t/delete-unused-addresses/3965 "2017-12-21T20:52:08Z")
Please. How can I delete unused addresses from my account? --- ## [1 payment method per offer?](https://bisq.community/t/1-payment-method-per-offer/3984)
**Author:** [@lordbah](https://bisq.community/u/lordbah)\ **Replies:** 1\ **Last updated:** [December 21, 2017, 8:49pm UTC](https://bisq.community/t/1-payment-method-per-offer/3984 "2017-12-21T20:49:46Z")
To sell crypto and accept 3 different fiat payment methods, I have to post 3 separate offers? [Previous page](https://bisq.community/c/support/18.md?page=57) [Next page](https://bisq.community/c/support/18.md?page=59)