# Support **URL:** https://bisq.community/c/support/18.md?page=60 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 61 --- ## [How do I buy](https://bisq.community/t/how-do-i-buy/3791)
**Author:** [@Alfalvez](https://bisq.community/u/Alfalvez)\ **Replies:** 10\ **Last updated:** [December 14, 2017, 11:29pm UTC](https://bisq.community/t/how-do-i-buy/3791 "2017-12-14T23:29:46Z")
Hi there, I wanted to know what is the method for buying some cryptocurrencies. Do I need to identify myself or anything? I also wanted to know if there is any cost on maintaning the wallet, or is it free?Thanks for read… --- ## [Can't create sell offer](https://bisq.community/t/cant-create-sell-offer/3825)
**Author:** [@Xabitsquare](https://bisq.community/u/Xabitsquare)\ **Replies:** 1\ **Last updated:** [December 14, 2017, 11:22pm UTC](https://bisq.community/t/cant-create-sell-offer/3825 "2017-12-14T23:22:10Z")
I already tried more times to create a sell offer, but every time I got a time out issue and the btc was moved. Found the same issue already on Github: https://github.com/bisq-network/exchange/issues/1087 After many fa… --- ## [First time seller. ERROR](https://bisq.community/t/first-time-seller-error/3833)
**Author:** [@timothymknapp](https://bisq.community/u/timothymknapp)\ **Replies:** 1\ **Last updated:** [December 14, 2017, 11:07pm UTC](https://bisq.community/t/first-time-seller-error/3833 "2017-12-14T23:07:09Z")
Hi, I posted 0.05 BTC for USD about an hour ago. (wanted to try out the sell option). It gave me an error but it removed the coin from my “available balance”. Should I see the 0.05 BTC in the “reserved in offers” box a… --- ## [Money Order Address](https://bisq.community/t/money-order-address/3810)
**Author:** [@Gilson](https://bisq.community/u/Gilson)\ **Replies:** 4\ **Last updated:** [December 14, 2017, 11:03pm UTC](https://bisq.community/t/money-order-address/3810 "2017-12-14T23:03:36Z")
Hi, I wanted to open an account that allows me to buy BTC with Post Office money order. What is the address it is asking for? The Address of the Local Post Office, or my PO Box? I do not have a PO Box. Please let me kno… --- ## [It took 2 days for my bank to pay the Seller](https://bisq.community/t/it-took-2-days-for-my-bank-to-pay-the-seller/3736)
**Author:** [@timothymknapp](https://bisq.community/u/timothymknapp)\ **Replies:** 2\ **Last updated:** [December 14, 2017, 10:53pm UTC](https://bisq.community/t/it-took-2-days-for-my-bank-to-pay-the-seller/3736 "2017-12-14T22:53:30Z")
This is my firs time buying BTC on this network. I did not realize that my Chase quickpay has a $2000 daily limit. I bought over $2000 of BTC on dec9. and I sent payment to the seller but it took 2 installments one on … --- ## [Ctrl+o doesn't work on arch linux](https://bisq.community/t/ctrl-o-doesnt-work-on-arch-linux/3822)
**Author:** [@herodotus](https://bisq.community/u/herodotus)\ **Replies:** 1\ **Last updated:** [December 14, 2017, 6:51am UTC](https://bisq.community/t/ctrl-o-doesnt-work-on-arch-linux/3822 "2017-12-14T06:51:48Z")
Hey, I had an issue with a deposit payout transaction not showing up (resolved by closing and re-opening the app now), and I was trying to open a support ticket to ask about it. I tried pressing Ctrl+o but nothing happe… --- ## [Arbitrator not responding to messages at all (urgent!)](https://bisq.community/t/arbitrator-not-responding-to-messages-at-all-urgent/3761)
**Author:** [@bisqguy016](https://bisq.community/u/bisqguy016)\ **Replies:** 13\ **Last updated:** [December 14, 2017, 12:22am UTC](https://bisq.community/t/arbitrator-not-responding-to-messages-at-all-urgent/3761 "2017-12-14T00:22:40Z")
@ManfredKarrer i sent you a PM on here and the description of the dispute/bug, im not sure if you are able to receive PM’s on here since i just registered. Its been very hard to communicate to arbitrator as i have rece… --- ## [Configurable btc tx fee](https://bisq.community/t/configurable-btc-tx-fee/3807)
**Author:** [@genconc](https://bisq.community/u/genconc)\ **Replies:** 2\ **Last updated:** [December 13, 2017, 10:37pm UTC](https://bisq.community/t/configurable-btc-tx-fee/3807 "2017-12-13T22:37:35Z")
I would llke to set a lower bitcoin transaction fee if only for moving BTC out of by Bisq wallet back to my external wallet. It’s OK with me if this tx takes a long time to confirm. Is there a way in Bisq for me to throt… --- ## [Proving that a SEPA took place](https://bisq.community/t/proving-that-a-sepa-took-place/3816)
**Author:** [@risq](https://bisq.community/u/risq)\ **Replies:** 2\ **Last updated:** [December 13, 2017, 9:19pm UTC](https://bisq.community/t/proving-that-a-sepa-took-place/3816 "2017-12-13T21:19:01Z")
Lets say someone claims he did a SEPA transfer, but he could be lying and the arbitrator needs prove. How do you proof that ? I have been searching the net, and I didn’t find anything. If I called my own bank and aske… --- ## [Name and message of SEPA really important?](https://bisq.community/t/name-and-message-of-sepa-really-important/3754)
**Author:** [@risq](https://bisq.community/u/risq)\ **Replies:** 5\ **Last updated:** [December 13, 2017, 8:26pm UTC](https://bisq.community/t/name-and-message-of-sepa-really-important/3754 "2017-12-13T20:26:25Z")
Hello everybody ! I’m new here, and firstly, THANKS for making a project that really addresses what I was beginning to hate about bitcoin. Sorry if this has been discussed, haven’t had the time to read a lot of post. I… --- ## [Initialization takes forever](https://bisq.community/t/initialization-takes-forever/3786)
**Author:** [@bitcoinask](https://bisq.community/u/bitcoinask)\ **Replies:** 2\ **Last updated:** [December 13, 2017, 6:47pm UTC](https://bisq.community/t/initialization-takes-forever/3786 "2017-12-13T18:47:38Z")
Hi, I’m new to bisq. After installing Windows 64 bits and authorizing firewall by answering yes, It initializes but it takes forever, at some time it opens Tor settings, I close, it opens again, I chose Bridge, then clo… --- ## [Bug report](https://bisq.community/t/bug-report/3802)
**Author:** [@risq](https://bisq.community/u/risq)\ **Replies:** 1\ **Last updated:** [December 13, 2017, 6:39pm UTC](https://bisq.community/t/bug-report/3802 "2017-12-13T18:39:27Z")
While using the app for a few days I have discovered a few bugs. Setting “Distance in % from market price” to 0 leads to all kinds of problems like crashing the app, and I don’t risk doing that anymore. Scrolli… --- ## [Zelle limit transfer to $2500](https://bisq.community/t/zelle-limit-transfer-to-2500/3781)
**Author:** [@bisq\_mflorea](https://bisq.community/u/bisq_mflorea)\ **Replies:** 4\ **Last updated:** [December 13, 2017, 3:06pm UTC](https://bisq.community/t/zelle-limit-transfer-to-2500/3781 "2017-12-13T15:06:18Z")
I started a buying transaction using Zelle. The ammout is $4500. But when I initiated the $4500 transfer Zelle responded that it allows only $2500/day. What can I do ?. It is a way a bypassing Zelle to initiate a dirrec… --- ## [Support-Ticket wCBfz2D Payout didn't happen](https://bisq.community/t/support-ticket-wcbfz2d-payout-didnt-happen/3798)
**Author:** [@Xabitsquare](https://bisq.community/u/Xabitsquare)\ **Replies:** 1\ **Last updated:** [December 13, 2017, 2:54pm UTC](https://bisq.community/t/support-ticket-wcbfz2d-payout-didnt-happen/3798 "2017-12-13T14:54:33Z")
Support-Ticket wCBfz2D Payout didn’t happen I don’t see any transaction for the payout on blockchain.info. Maybe still locked? Edit: Ok, now I see the transaction on Blockchain.info. Everthing fine --- ## [Double fiat payment](https://bisq.community/t/double-fiat-payment/3762)
**Author:** [@03K](https://bisq.community/u/03K)\ **Replies:** 3\ **Last updated:** [December 13, 2017, 1:42pm UTC](https://bisq.community/t/double-fiat-payment/3762 "2017-12-13T13:42:43Z")
Dear Bitsquare community, I did a fiat payment for BTC but I got error in my bank verification method. An applet window pop up saying I got error while confirming a password. Thus, I did second payment immediately (I wa… --- ## [Should I use "ctrl-o" to open a "dispute" if the payment reference doesn't match?](https://bisq.community/t/should-i-use-ctrl-o-to-open-a-dispute-if-the-payment-reference-doesnt-match/3585)
**Author:** [@catcar](https://bisq.community/u/catcar)\ **Replies:** 10\ **Last updated:** [December 13, 2017, 1:22pm UTC](https://bisq.community/t/should-i-use-ctrl-o-to-open-a-dispute-if-the-payment-reference-doesnt-match/3585 "2017-12-13T13:22:58Z")
I am selling some BTC and the buyer has sent me the payment. Everything is correct except the code in the “Reason for payment” is off by one character. It looks like it’s probably just a typo, but presumably I should g… --- ## [Help Urgent Please Dispute](https://bisq.community/t/help-urgent-please-dispute/3778)
**Author:** [@Heyboym](https://bisq.community/u/Heyboym)\ **Replies:** 3\ **Last updated:** [December 13, 2017, 9:17am UTC](https://bisq.community/t/help-urgent-please-dispute/3778 "2017-12-13T09:17:15Z")
Hello I bought bitcoin few days from a UK seller and paid the same day via bank transfer, but today after 3 days the seller opened a dispute it says "Your trading peer has requested support due technical problems" my a… --- ## [He entrado en bisq y no me aparecen mis fondos](https://bisq.community/t/he-entrado-en-bisq-y-no-me-aparecen-mis-fondos/3209)
**Author:** [@pedrazo](https://bisq.community/u/pedrazo)\ **Replies:** 1\ **Last updated:** [December 13, 2017, 2:51am UTC](https://bisq.community/t/he-entrado-en-bisq-y-no-me-aparecen-mis-fondos/3209 "2017-12-13T02:51:15Z")
Hola, he entrado en bisq y no me aparecen los fondos que tengo, pero las transacciones que hice en su día si aparecen, no se que hacer, muchas gracias de antemano. --- ## [My bisq is locked, It ask to open an ticket](https://bisq.community/t/my-bisq-is-locked-it-ask-to-open-an-ticket/3783)
**Author:** [@bisq\_mflorea](https://bisq.community/u/bisq_mflorea)\ **Replies:** 1\ **Last updated:** [December 12, 2017, 10:41pm UTC](https://bisq.community/t/my-bisq-is-locked-it-ask-to-open-an-ticket/3783 "2017-12-12T22:41:41Z")
I wanted to buy. I took an offer with ZELLE, but zelle has a daily limit . I contacted the seller and he agree to sent the money in 2 installments. I sent the first installment. AND I press Payment Started. Immediate a… --- ## ["An error occurred when taking the offer"](https://bisq.community/t/an-error-occurred-when-taking-the-offer/2401)
**Author:** [@coinhub](https://bisq.community/u/coinhub)\ **Replies:** 8\ **Last updated:** [December 12, 2017, 10:35pm UTC](https://bisq.community/t/an-error-occurred-when-taking-the-offer/2401 "2017-12-12T22:35:15Z")
I have an error happen twice with the new bisq. Im currently down 0.08 btc that i cant access. Its in 'locked' this was the error : "Error An error occurred with taking the offer. An error occurred at task : Bu… --- ## [Recover coins sent to trade wallet](https://bisq.community/t/recover-coins-sent-to-trade-wallet/3780)
**Author:** [@Cay](https://bisq.community/u/Cay)\ **Replies:** 1\ **Last updated:** [December 12, 2017, 10:25pm UTC](https://bisq.community/t/recover-coins-sent-to-trade-wallet/3780 "2017-12-12T22:25:40Z")
I started to create a trade offer and sent BTC directly to the trade wallet address in the GUI. When the button to finalize and create the offer appeared, I clicked it but it gave me an error message saying it couldn’t d… --- ## [Did I actually receive my security deposit back?](https://bisq.community/t/did-i-actually-receive-my-security-deposit-back/3777)
**Author:** [@bisqjim](https://bisq.community/u/bisqjim)\ **Replies:** 1\ **Last updated:** [December 12, 2017, 10:21pm UTC](https://bisq.community/t/did-i-actually-receive-my-security-deposit-back/3777 "2017-12-12T22:21:42Z")
Hi Bisq Support, I just completed a trade with the help of an arbitrator (txtion wasn’t a disupte, just had an open support ticket since it was unconfirmed for awhile) with trade ID: 5564786-5d292365-f7fb-43e3-b4a9-cffe… --- ## ["Taker's trade price is too far away from our calculated price based on the market price."](https://bisq.community/t/takers-trade-price-is-too-far-away-from-our-calculated-price-based-on-the-market-price/3726)
**Author:** [@catcar](https://bisq.community/u/catcar)\ **Replies:** 4\ **Last updated:** [December 12, 2017, 10:11pm UTC](https://bisq.community/t/takers-trade-price-is-too-far-away-from-our-calculated-price-based-on-the-market-price/3726 "2017-12-12T22:11:10Z")
I am selling some BTC for GBP and just got this error message when a taker accepted the trade. In full, it says: Warning An error occurred when someone tried to take one of your offers: An error occurred at task: Ma… --- ## [Statistics on successful trades](https://bisq.community/t/statistics-on-successful-trades/3760)
**Author:** [@risq](https://bisq.community/u/risq)\ **Replies:** 1\ **Last updated:** [December 12, 2017, 9:55pm UTC](https://bisq.community/t/statistics-on-successful-trades/3760 "2017-12-12T21:55:57Z")
I haven’t been able to find any numbers, and you need numbers to make good decisions… I’m especially interested in SEPA transfers. Basic stuff like, the percentage of trades that needs arbitration. --- ## [Hi, new user:)](https://bisq.community/t/hi-new-user/3768)
**Author:** [@Zulo](https://bisq.community/u/Zulo)\ **Replies:** 0\ **Last updated:** [December 12, 2017, 12:28am UTC](https://bisq.community/t/hi-new-user/3768 "2017-12-12T00:28:28Z")
Hi, I need a bitcoin loan, I can probably pay back within a few days. My Facebook is https://www.facebook.com/616492572 --- ## [Transfer EUR to my wallet](https://bisq.community/t/transfer-eur-to-my-wallet/3744)
**Author:** [@eduardo](https://bisq.community/u/eduardo)\ **Replies:** 1\ **Last updated:** [December 10, 2017, 8:51pm UTC](https://bisq.community/t/transfer-eur-to-my-wallet/3744 "2017-12-10T20:51:15Z")
I am a new bisq user. I have opened an account and want to finance my wallet with EUR by SEPA transfer from my external bank account. In the section “account” I added the details of my bank account. They are now store… --- ## [Hard to sign on the exchange](https://bisq.community/t/hard-to-sign-on-the-exchange/3694)
**Author:** [@bitbear](https://bisq.community/u/bitbear)\ **Replies:** 2\ **Last updated:** [December 9, 2017, 11:11pm UTC](https://bisq.community/t/hard-to-sign-on-the-exchange/3694 "2017-12-09T23:11:08Z")
Hello, I was having hard time signing on the exchange yesterday. After multiple attempts, I made it. Today, in the morning, I have the same problem. Its almost 45 minutes but I can’t connect to the network. It keeps … --- ## [Network conditions, support and UX](https://bisq.community/t/network-conditions-support-and-ux/3716)
**Author:** [@citkane](https://bisq.community/u/citkane)\ **Replies:** 5\ **Last updated:** [December 9, 2017, 8:23pm UTC](https://bisq.community/t/network-conditions-support-and-ux/3716 "2017-12-09T20:23:32Z")
I understand at a high level the technical concepts of the blockchain and how BISQ is designed to enable P2P trading. Currently I am in a trade that is taking over 48h for blockchain verification, but I am not panicking … --- ## [Option for buyer to cancel?](https://bisq.community/t/option-for-buyer-to-cancel/3715)
**Author:** [@herodotus](https://bisq.community/u/herodotus)\ **Replies:** 10\ **Last updated:** [December 9, 2017, 5:54pm UTC](https://bisq.community/t/option-for-buyer-to-cancel/3715 "2017-12-09T17:54:26Z")
I’m in the middle of my first trade with bisq (sale) and I have a suspicion that the buyer may decide not to complete. The confirmation of the multi-sig transaction took a long time to go through (over 17 hours) and in t… --- ## [Donation Funds & Base Currency](https://bisq.community/t/donation-funds-base-currency/3711)
**Author:** [@Gio](https://bisq.community/u/Gio)\ **Replies:** 3\ **Last updated:** [December 9, 2017, 2:39pm UTC](https://bisq.community/t/donation-funds-base-currency/3711 "2017-12-09T14:39:23Z")
Hello! Right now, I can see that you have about 340k Euros (\>25BTC) sitting at your BTC donation address and it looks like they’ve been there for awhile. Is it possible that you do not have means of using those funds… [Previous page](https://bisq.community/c/support/18.md?page=59) [Next page](https://bisq.community/c/support/18.md?page=61)