# Support **URL:** https://bisq.community/c/support/18.md?page=61 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 62 --- ## [Order Timed Out, Lost Deposit!](https://bisq.community/t/order-timed-out-lost-deposit/3701)
**Author:** [@geminimoon](https://bisq.community/u/geminimoon)\ **Replies:** 2\ **Last updated:** [December 8, 2017, 11:16pm UTC](https://bisq.community/t/order-timed-out-lost-deposit/3701 "2017-12-08T23:16:59Z")
Today, on 12/8/17 around 3:48 PM CST U.S., I made an order for .12 BTC with a seller and the order timed out, taking my BTC deposit with it! How can this Bisq program be written to do this to a client?? My only option wi… --- ## [A few unconfirmed transaction ID's - help](https://bisq.community/t/a-few-unconfirmed-transaction-ids-help/3679)
**Author:** [@6wAotI](https://bisq.community/u/6wAotI)\ **Replies:** 7\ **Last updated:** [December 8, 2017, 11:00pm UTC](https://bisq.community/t/a-few-unconfirmed-transaction-ids-help/3679 "2017-12-08T23:00:23Z")
@Manfred, I have noticed i have a few unconfirmed Transaction Payout ID’s, the deposit and fees are confirmed if i open the i. but the payouts are not. This is from a few days ago. Is this anything to worry about?? the… --- ## [What happens if you withdraw and trans ID doesnt exist?](https://bisq.community/t/what-happens-if-you-withdraw-and-trans-id-doesnt-exist/3696)
**Author:** [@6wAotI](https://bisq.community/u/6wAotI)\ **Replies:** 9\ **Last updated:** [December 8, 2017, 10:43pm UTC](https://bisq.community/t/what-happens-if-you-withdraw-and-trans-id-doesnt-exist/3696 "2017-12-08T22:43:46Z")
As the title states - i have an unbroadcasted transaction, i tried to pay something by withdrawing, yet the funds are gone and the transaction ID is non existent. I tried to close bisq and re-open and funds are still go… --- ## [Speeding up deposit transactions](https://bisq.community/t/speeding-up-deposit-transactions/3684)
**Author:** [@herodotus](https://bisq.community/u/herodotus)\ **Replies:** 4\ **Last updated:** [December 8, 2017, 10:33pm UTC](https://bisq.community/t/speeding-up-deposit-transactions/3684 "2017-12-08T22:33:44Z")
Hi, I’m new to Bisq and have just started trying to use it to trade some bitcoin. I’ve had an offer to sell accepted but I’m currently waiting for transaction confirmations on the deposit transaction. Is there a way I c… --- ## [Hello and help?](https://bisq.community/t/hello-and-help/3612)
**Author:** [@Asio](https://bisq.community/u/Asio)\ **Replies:** 7\ **Last updated:** [December 8, 2017, 2:21pm UTC](https://bisq.community/t/hello-and-help/3612 "2017-12-08T14:21:40Z")
well isnt this a promising little community! this avocado story has me interested i must admit, want to see how it pans out… but im not here for that… firstly hello everyone… im relatively new to the world of crypto and… --- ## [Price feed issues \[resolved\]](https://bisq.community/t/price-feed-issues-resolved/3683)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 2\ **Last updated:** [December 8, 2017, 1:21pm UTC](https://bisq.community/t/price-feed-issues-resolved/3683 "2017-12-08T13:21:31Z")
We have currently problems to get the Fiat prices from BitcoinAverage on 2 of 3 price relay nodes. I banned the 2 nodes which don’t deliver Fiat prices and we are in contact with BitcoinAverage to resolve the issue. As s… --- ## [Bug if you press "payment started" and then loose connection](https://bisq.community/t/bug-if-you-press-payment-started-and-then-loose-connection/3678)
**Author:** [@rpseng](https://bisq.community/u/rpseng)\ **Replies:** 3\ **Last updated:** [December 8, 2017, 9:52am UTC](https://bisq.community/t/bug-if-you-press-payment-started-and-then-loose-connection/3678 "2017-12-08T09:52:55Z")
Dear Friends, Just reporting a bug that happen to me today. I have paid (with a bank transfer) for an offer then I clicked in “Payment started”. At this moment I also lost my internet connection, then this action failed… --- ## [Arbitrator not responding](https://bisq.community/t/arbitrator-not-responding/2249)
**Author:** [@nex9](https://bisq.community/u/nex9)\ **Replies:** 6\ **Last updated:** [December 8, 2017, 7:04am UTC](https://bisq.community/t/arbitrator-not-responding/2249 "2017-12-08T07:04:28Z")
Hi, just stuck on a trade as I have received payment for sold BTC however case has been opened and now the arbitrator not responding. I would like to get the security deposit back so I can continue trading and the other … --- ## [Rescuing funds from old Bitsquare Offer](https://bisq.community/t/rescuing-funds-from-old-bitsquare-offer/3607)
**Author:** [@SilentCoffee](https://bisq.community/u/SilentCoffee)\ **Replies:** 8\ **Last updated:** [December 7, 2017, 8:20pm UTC](https://bisq.community/t/rescuing-funds-from-old-bitsquare-offer/3607 "2017-12-07T20:20:36Z")
I have an old Bitsquare installation (Ubuntu) (0.4.9.9.1) with an Offer I forgot about. I’m trying to remove the offer and am getting the “not connected” error message. I’ve searched for and followed the instructions o… --- ## [Can I buy BTCs through Zelle and Citibank?](https://bisq.community/t/can-i-buy-btcs-through-zelle-and-citibank/3571)
**Author:** [@fedegrc](https://bisq.community/u/fedegrc)\ **Replies:** 4\ **Last updated:** [December 7, 2017, 12:03am UTC](https://bisq.community/t/can-i-buy-btcs-through-zelle-and-citibank/3571 "2017-12-07T00:03:34Z")
When I try to by BTCs using bisq-0.6.1, I see an information message saying that “You need to have a bank account at one of the following member banks” and Citibank isn’t in the list. I would like to know if it is possib… --- ## [Set up , How to with Tor Bridges](https://bisq.community/t/set-up-how-to-with-tor-bridges/3661)
**Author:** [@Meaty](https://bisq.community/u/Meaty)\ **Replies:** 5\ **Last updated:** [December 6, 2017, 10:09pm UTC](https://bisq.community/t/set-up-how-to-with-tor-bridges/3661 "2017-12-06T22:09:57Z")
Im not sure how to get the software to set up. Im stuck on the Bridges part. --- ## [Electrum Wallet](https://bisq.community/t/electrum-wallet/3657)
**Author:** [@mark2496](https://bisq.community/u/mark2496)\ **Replies:** 1\ **Last updated:** [December 6, 2017, 3:59pm UTC](https://bisq.community/t/electrum-wallet/3657 "2017-12-06T15:59:25Z")
can I transfer my BTCs to my Electrum portfolio? --- ## [EDITED Title: Scammer tries to defame Arbitrator (NOT)](https://bisq.community/t/edited-title-scammer-tries-to-defame-arbitrator-not/3578)
**Author:** [@avocado](https://bisq.community/u/avocado)\ **Replies:** 22\ **Last updated:** [December 6, 2017, 10:13am UTC](https://bisq.community/t/edited-title-scammer-tries-to-defame-arbitrator-not/3578 "2017-12-06T10:13:30Z")
Arbitrator (3b7cft5k4ae6a236.onion:9999) said that I’m refusing to accept payment, closed support ticket, and gave the other trader my security deposit. Perhaps he made a mistake. Can Bisq please give me my security de… --- ## [How do I move my Bisq account from Windows to Linux Mint?](https://bisq.community/t/how-do-i-move-my-bisq-account-from-windows-to-linux-mint/3616)
**Author:** [@justpaul](https://bisq.community/u/justpaul)\ **Replies:** 9\ **Last updated:** [December 4, 2017, 10:36am UTC](https://bisq.community/t/how-do-i-move-my-bisq-account-from-windows-to-linux-mint/3616 "2017-12-04T10:36:38Z")
Hi, My windows 10 PC died after a failed update that didn’t complete correctly and can’t be removed. With Win10 insisting on changing the software on your hardware without permission and me running nodes 24/7 I’ve decid… --- ## [BTC Micro Credit Availible For First Trade - USA ONLY](https://bisq.community/t/btc-micro-credit-availible-for-first-trade-usa-only/2003)
**Author:** [@justpaul](https://bisq.community/u/justpaul)\ **Replies:** 3\ **Last updated:** [December 4, 2017, 4:37am UTC](https://bisq.community/t/btc-micro-credit-availible-for-first-trade-usa-only/2003 "2017-12-04T04:37:43Z")
Hi, I'm happy to offer new US based Bitsquare users a micro credit to allow them to make their first bitcoin purchase: Credit Amount: 0.0112 BTC + high priority bitcoin network transaction fee to send it to you. Inte… --- ## [Trade stuck - wait until payment has started](https://bisq.community/t/trade-stuck-wait-until-payment-has-started/3604)
**Author:** [@hop](https://bisq.community/u/hop)\ **Replies:** 0\ **Last updated:** [December 3, 2017, 3:54pm UTC](https://bisq.community/t/trade-stuck-wait-until-payment-has-started/3604 "2017-12-03T15:54:05Z")
Hi Trade 24784 is stuck wait until payment has been received. Also, I have a problem where messages boxes appear tiny and I need to drag them open with the mouse to read them. thanks hop --- ## [Bisq through Tor Gateway](https://bisq.community/t/bisq-through-tor-gateway/3576)
**Author:** [@ironcoin](https://bisq.community/u/ironcoin)\ **Replies:** 5\ **Last updated:** [December 3, 2017, 1:58am UTC](https://bisq.community/t/bisq-through-tor-gateway/3576 "2017-12-03T01:58:06Z")
How is it prescribed to run Bisq through a network-isolating Tor gateway? I find no documentation. Not too many relevant forum post, except this old one. Bisq --help show nothing useful, only socks5 proxy for Bitcoin net… --- ## [Help. BTC not showing funded in wallet](https://bisq.community/t/help-btc-not-showing-funded-in-wallet/3582)
**Author:** [@geminimoon](https://bisq.community/u/geminimoon)\ **Replies:** 3\ **Last updated:** [December 2, 2017, 11:19am UTC](https://bisq.community/t/help-btc-not-showing-funded-in-wallet/3582 "2017-12-02T11:19:41Z")
As a new user, I have just funded my empty BTC wallet (so I can start trading so the deposits can be taken) from the BTC in my Coinbase wallet by entering in the Bisq wallet address to send. It has been 30 minutes and ha… --- ## [Arbitrator deselect setting not working](https://bisq.community/t/arbitrator-deselect-setting-not-working/3579)
**Author:** [@avocado](https://bisq.community/u/avocado)\ **Replies:** 4\ **Last updated:** [December 1, 2017, 11:43pm UTC](https://bisq.community/t/arbitrator-deselect-setting-not-working/3579 "2017-12-01T23:43:44Z")
Within the Arbitrator selection setting. The accept check box next to the arbitrator reverts after I deselect it. I don’t want to use one of the two Arbitrators for upcoming future trades. Is this possible? I just updat… --- ## [Which countries have access?](https://bisq.community/t/which-countries-have-access/3558)
**Author:** [@EM123](https://bisq.community/u/EM123)\ **Replies:** 2\ **Last updated:** [December 1, 2017, 8:00am UTC](https://bisq.community/t/which-countries-have-access/3558 "2017-12-01T08:00:11Z")
Can Iranian users use their services to convert digital currency? --- ## [Can't connect to bisq](https://bisq.community/t/cant-connect-to-bisq/3551)
**Author:** [@ozhaveruk](https://bisq.community/u/ozhaveruk)\ **Replies:** 2\ **Last updated:** [November 29, 2017, 7:54pm UTC](https://bisq.community/t/cant-connect-to-bisq/3551 "2017-11-29T19:54:06Z")
Hi, I can’t use bisq. I installed it for the first time and ran it. It brings up the Tor Network Settings page. There are 3 options, no bridges, provided bridges, custom bridges. Whatever option I choose the next step … --- ## [Trade funds not received](https://bisq.community/t/trade-funds-not-received/3554)
**Author:** [@ColorChild](https://bisq.community/u/ColorChild)\ **Replies:** 0\ **Last updated:** [November 29, 2017, 6:55pm UTC](https://bisq.community/t/trade-funds-not-received/3554 "2017-11-29T18:55:39Z")
Hi all, a few minutes ago I took an offer to buy BTC. I sent the funds from my wallet, as usual, but a few minutes after I clicked “confirm offer”, the client stated that an error has occurred and that in the worst case… --- ## [My offer does not appear among the available offers list](https://bisq.community/t/my-offer-does-not-appear-among-the-available-offers-list/155)
**Author:** [@metabit](https://bisq.community/u/metabit)\ **Replies:** 10\ **Last updated:** [November 28, 2017, 11:29pm UTC](https://bisq.community/t/my-offer-does-not-appear-among-the-available-offers-list/155 "2017-11-28T23:29:51Z")
I can see my open sell offer when checking the "Market" graph, as well as in my "Portfolio". When I click "Buy BTC" I don't see it within the Available offers list. Does the UI hide my own offers? metabit --- ## [Get BCC(BCH) on a different wallet](https://bisq.community/t/get-bcc-bch-on-a-different-wallet/3518)
**Author:** [@tomasdiez](https://bisq.community/u/tomasdiez)\ **Replies:** 9\ **Last updated:** [November 28, 2017, 7:50pm UTC](https://bisq.community/t/get-bcc-bch-on-a-different-wallet/3518 "2017-11-28T19:50:31Z")
Hello all I have been trying to get the BCC after the fork, only got Gold but keep having issues with getting the bitcoin Cash, I have followed all the instructions on this site but no success, any step by step for dumm… --- ## [Help! I keep getting a timeout error when trying to publish my offer (15 tries)](https://bisq.community/t/help-i-keep-getting-a-timeout-error-when-trying-to-publish-my-offer-15-tries/3535)
**Author:** [@newatthis](https://bisq.community/u/newatthis)\ **Replies:** 4\ **Last updated:** [November 28, 2017, 5:18pm UTC](https://bisq.community/t/help-i-keep-getting-a-timeout-error-when-trying-to-publish-my-offer-15-tries/3535 "2017-11-28T17:18:55Z")
help I keep getting a timeout error when trying to publish my offer (15 tries) --- ## [HELP... Waiting for Seller's Confirmation](https://bisq.community/t/help-waiting-for-sellers-confirmation/3544)
**Author:** [@Heyboym](https://bisq.community/u/Heyboym)\ **Replies:** 1\ **Last updated:** [November 27, 2017, 6:57pm UTC](https://bisq.community/t/help-waiting-for-sellers-confirmation/3544 "2017-11-27T18:57:14Z")
Hello First time Bisq User here and I bought btc with National Bank transfer UK, but its been nearly 4 days now since I sent the payment to the seller but he still haven’t confirmed it could anyone please tell me how lo… --- ## [Painfully Slow Trade - 6 Days of Worry and Uncertainties](https://bisq.community/t/painfully-slow-trade-6-days-of-worry-and-uncertainties/3022)
**Author:** [@herewego](https://bisq.community/u/herewego)\ **Replies:** 4\ **Last updated:** [November 27, 2017, 6:48pm UTC](https://bisq.community/t/painfully-slow-trade-6-days-of-worry-and-uncertainties/3022 "2017-11-27T18:48:47Z")
I did my first trade Sep 23rd, it’s been 4 days already and I haven’t been able to complete it yet. I sold 0.1 BTC to a trader from Germany. I’ve already received the money he transfered by SEPA. But I think he forgot … --- ## [Altmarket arbitrators](https://bisq.community/t/altmarket-arbitrators/3536)
**Author:** [@Dworf](https://bisq.community/u/Dworf)\ **Replies:** 3\ **Last updated:** [November 27, 2017, 12:31pm UTC](https://bisq.community/t/altmarket-arbitrators/3536 "2017-11-27T12:31:27Z")
I just added Particl to the DASH market and was asket to choose an arbiotrator first. But there is none available … what can I do? --- ## [One side "Wait until payment has started" and the other "Wait until payment arrived"](https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002)
**Author:** [@valankar](https://bisq.community/u/valankar)\ **Replies:** 4\ **Last updated:** [November 27, 2017, 12:12pm UTC](https://bisq.community/t/one-side-wait-until-payment-has-started-and-the-other-wait-until-payment-arrived/3002 "2017-11-27T12:12:40Z")
I am coming across this issue so often that I usually resort to emailing the other party to check. It makes it very misleading for each party and is rather frustrating. I would say it happens to me in about 1 out of 4 tr… --- ## [Segragating trades and wallets](https://bisq.community/t/segragating-trades-and-wallets/3516)
**Author:** [@newatthis](https://bisq.community/u/newatthis)\ **Replies:** 7\ **Last updated:** [November 26, 2017, 5:15pm UTC](https://bisq.community/t/segragating-trades-and-wallets/3516 "2017-11-26T17:15:19Z")
i trade through two different companies and I must keep everything separate. So I opened a second national account for the second company but I do not see a second wallet. when I want to do a listing it only offers me … [Previous page](https://bisq.community/c/support/18.md?page=60) [Next page](https://bisq.community/c/support/18.md?page=62)