# Support **URL:** https://bisq.community/c/support/18.md?page=64 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 65 --- ## [Having issues sending with Zelle and i might miss the 3 day deadline](https://bisq.community/t/having-issues-sending-with-zelle-and-i-might-miss-the-3-day-deadline/3171)
**Author:** [@jerseykat1](https://bisq.community/u/jerseykat1)\ **Replies:** 3\ **Last updated:** [October 17, 2017, 7:16am UTC](https://bisq.community/t/having-issues-sending-with-zelle-and-i-might-miss-the-3-day-deadline/3171 "2017-10-17T07:16:03Z")
i have been trying since day 1. Will i loose my deosit if i cant get things worked out with zelle in time. --- ## [Taker Fee Lost](https://bisq.community/t/taker-fee-lost/3164)
**Author:** [@Regis](https://bisq.community/u/Regis)\ **Replies:** 3\ **Last updated:** [October 15, 2017, 10:13pm UTC](https://bisq.community/t/taker-fee-lost/3164 "2017-10-15T22:13:41Z")
Error message flashed almost immediately after trying to take offer. Said that at worst my taker fee has been lost. Here is the error message in details of trade: An error occurred at task: BuyerAsTakerCreatesDepositTxI… --- ## [Using Bitsquare in mainland China](https://bisq.community/t/using-bitsquare-in-mainland-china/214)
**Author:** [@cnLedger](https://bisq.community/u/cnLedger)\ **Replies:** 46\ **Last updated:** [October 14, 2017, 1:17pm UTC](https://bisq.community/t/using-bitsquare-in-mainland-china/214 "2017-10-14T13:17:13Z")
Hi everyone, cnledger (twitter.com/cnledger) here. Bitsquare is a fantastic idea. I love it! However, tor is fully blocked in China (mainland), due to the great firewall. Thus we just can't fire up Bitsquare. This mea… --- ## [Wallet recovery](https://bisq.community/t/wallet-recovery/2226)
**Author:** [@ra123](https://bisq.community/u/ra123)\ **Replies:** 5\ **Last updated:** [October 12, 2017, 9:46pm UTC](https://bisq.community/t/wallet-recovery/2226 "2017-10-12T21:46:42Z")
Hello, I have a question about recovering a bitsquare wallet. I installed bitsquare on a different machine and I tried to recover the BTC balance and transactions using the words and the date, but it didn't seem to work.… --- ## [How do you provide BTC for deposit when you do not yet own any BTC and are trying to buy your first BTC?](https://bisq.community/t/how-do-you-provide-btc-for-deposit-when-you-do-not-yet-own-any-btc-and-are-trying-to-buy-your-first-btc/3146)
**Author:** [@Gilson](https://bisq.community/u/Gilson)\ **Replies:** 3\ **Last updated:** [October 12, 2017, 4:08pm UTC](https://bisq.community/t/how-do-you-provide-btc-for-deposit-when-you-do-not-yet-own-any-btc-and-are-trying-to-buy-your-first-btc/3146 "2017-10-12T16:08:48Z")
Hi, I am trying to buy my first BTC. It is asking for BTC for deposit, but I don’t have any yet. What is the solution to this? Thanks. --- ## [It still says wait for payment to arrive](https://bisq.community/t/it-still-says-wait-for-payment-to-arrive/3148)
**Author:** [@digione1](https://bisq.community/u/digione1)\ **Replies:** 1\ **Last updated:** [October 11, 2017, 7:28pm UTC](https://bisq.community/t/it-still-says-wait-for-payment-to-arrive/3148 "2017-10-11T19:28:09Z")
I purchase BTC pay with zell and seller has confirmed the payment has been received but it still says WAIT FOR PAYMENT TO ARRIVE??? --- ## [Bitdefender 2018 detecting some bisq files as malware...normal?](https://bisq.community/t/bitdefender-2018-detecting-some-bisq-files-as-malware-normal/3135)
**Author:** [@filipc](https://bisq.community/u/filipc)\ **Replies:** 1\ **Last updated:** [October 11, 2017, 2:11am UTC](https://bisq.community/t/bitdefender-2018-detecting-some-bisq-files-as-malware-normal/3135 "2017-10-11T02:11:54Z")
Hi, my Bitdefender 2018 is detecting some bisq files as malware after installation (64bit) and at first run (BTW I am on Windows 10)…is it known problem to anybody? It specifically dedected bisq.exe, tor.exe, some .tmp… --- ## [How do I fund my Bisq wallet with Zelle or Postal Order?](https://bisq.community/t/how-do-i-fund-my-bisq-wallet-with-zelle-or-postal-order/3131)
**Author:** [@Gilson](https://bisq.community/u/Gilson)\ **Replies:** 1\ **Last updated:** [October 10, 2017, 6:57pm UTC](https://bisq.community/t/how-do-i-fund-my-bisq-wallet-with-zelle-or-postal-order/3131 "2017-10-10T18:57:11Z")
Hi, I set up a Bisq account and want to fund it with USD. I see that Zelle and US Postal are the two ways to do it with USD. I am trying to use a laptop, rather than smartphone, to fund my wallet. How do I do this? I ha… --- ## [DO NOT make or take Fasterpaments offers or you will get your sec. deposit stolen! -\> MISLEADING TITLE! Nothing gets stolen](https://bisq.community/t/do-not-make-or-take-fasterpaments-offers-or-you-will-get-your-sec-deposit-stolen-misleading-title-nothing-gets-stolen/3031)
**Author:** [@bisqsux](https://bisq.community/u/bisqsux)\ **Replies:** 4\ **Last updated:** [October 10, 2017, 9:31am UTC](https://bisq.community/t/do-not-make-or-take-fasterpaments-offers-or-you-will-get-your-sec-deposit-stolen-misleading-title-nothing-gets-stolen/3031 "2017-10-10T09:31:21Z")
If you are not glued to your Windows PC or you don’t check it at least twice a day, be prepared to loose ALL your security deposit as dispute will open automatically in 24 hours. The Payment initiated button will be grey… --- ## [Bitcoins exchange and transfer the fiat money to a bank](https://bisq.community/t/bitcoins-exchange-and-transfer-the-fiat-money-to-a-bank/3114)
**Author:** [@tutanota](https://bisq.community/u/tutanota)\ **Replies:** 1\ **Last updated:** [October 9, 2017, 12:48am UTC](https://bisq.community/t/bitcoins-exchange-and-transfer-the-fiat-money-to-a-bank/3114 "2017-10-09T00:48:41Z")
Hello, I am new in here and new in dealing with bitcoin as well. Therefore I will really appreciate if any of you could help me to solve. I have a question; I have some bitcoin that I want to change for fiat money and h… --- ## [Contraseña no me la reconoce](https://bisq.community/t/contrasena-no-me-la-reconoce/3104)
**Author:** [@kayakista](https://bisq.community/u/kayakista)\ **Replies:** 5\ **Last updated:** [October 8, 2017, 3:32pm UTC](https://bisq.community/t/contrasena-no-me-la-reconoce/3104 "2017-10-08T15:32:00Z")
Tengo problemas para actuar con Bisq ya llevo varios intentos de configurar el programa pero no hay manera menos mal que no he metido pasta. El programa me da la semilla la copio en un papel con la fecha y luego repito … --- ## [Waiting for seller's confirmation](https://bisq.community/t/waiting-for-sellers-confirmation/3112)
**Author:** [@symbreak](https://bisq.community/u/symbreak)\ **Replies:** 2\ **Last updated:** [October 8, 2017, 12:34pm UTC](https://bisq.community/t/waiting-for-sellers-confirmation/3112 "2017-10-08T12:34:33Z")
First time Bisq user here. I sent a Zelle payment to the seller shortly after the trade began. The seller hasn’t confirmed the payment and now it has been 2 days… Is this normal? On a different note: it is possible that… --- ## ['Traders MultiSigKeyPair must not be Null' Error](https://bisq.community/t/traders-multisigkeypair-must-not-be-null-error/3106)
**Author:** [@PetePel](https://bisq.community/u/PetePel)\ **Replies:** 1\ **Last updated:** [October 8, 2017, 12:48am UTC](https://bisq.community/t/traders-multisigkeypair-must-not-be-null-error/3106 "2017-10-08T00:48:52Z")
Major Error - Program is non functional - Funds Trapped in ‘Reserved in Offers’ !!! Anyone know how to fix? --- ## [Can't Remove Buy Offer](https://bisq.community/t/cant-remove-buy-offer/3107)
**Author:** [@PetePel](https://bisq.community/u/PetePel)\ **Replies:** 3\ **Last updated:** [October 7, 2017, 6:06pm UTC](https://bisq.community/t/cant-remove-buy-offer/3107 "2017-10-07T18:06:20Z")
Remove Offer Failed Msg - tried many many times, restored backup… nothing works ! Can someone remove the open offer… and send me back the .03 BTC ? --- ## [\[SOLVED\] An error occurred at task: CreateTakerFeeTx](https://bisq.community/t/solved-an-error-occurred-at-task-createtakerfeetx/3096)
**Author:** [@thefrog](https://bisq.community/u/thefrog)\ **Replies:** 2\ **Last updated:** [October 7, 2017, 10:04am UTC](https://bisq.community/t/solved-an-error-occurred-at-task-createtakerfeetx/3096 "2017-10-07T10:04:15Z")
I am trying to take a trade, but every time the last step ends with this error message Oct-06 14:59:25.963 \[JavaFX Application Thread\] ERROR i.b.c.t.Task: An error occurred at task: CreateTakerFeeTx Exception: java.lan… --- ## [No arbitrators for selection](https://bisq.community/t/no-arbitrators-for-selection/2438)
**Author:** [@BtflHmstr](https://bisq.community/u/BtflHmstr)\ **Replies:** 2\ **Last updated:** [July 10, 2017, 6:00pm UTC](https://bisq.community/t/no-arbitrators-for-selection/2438 "2017-07-10T18:00:40Z")
Hello Bisq community! I switched from Bitsquare to the new Bisq today and just wanted to try a few trades. Unfortunately, I can't do any, because the app wants me to pick an arbitrator, but the list of arbitrators is e… --- ## [Mandatory PIVX update](https://bisq.community/t/mandatory-pivx-update/3101)
**Author:** [@s3v3nh4cks](https://bisq.community/u/s3v3nh4cks)\ **Replies:** 0\ **Last updated:** [October 6, 2017, 8:27pm UTC](https://bisq.community/t/mandatory-pivx-update/3101 "2017-10-06T20:27:59Z")
hello, it is time again to do a mandatory update for PIVX, please use the following information to build the latest source. git clone https://github.com/PIVX-Project/PIVX.git git checkout v3.0.0 you MUST add this lin… --- ## [Biisq doesn't process cashout after restart](https://bisq.community/t/biisq-doesnt-process-cashout-after-restart/3085)
**Author:** [@likemose](https://bisq.community/u/likemose)\ **Replies:** 3\ **Last updated:** [October 6, 2017, 12:06pm UTC](https://bisq.community/t/biisq-doesnt-process-cashout-after-restart/3085 "2017-10-06T12:06:00Z")
Hello, I just made a succesfull purchase with Bisq and then I tried send those BTC to my personal wallet, as I only use my Bisqwallet for transactions in bisq. The BTC from my Bisqwallet were send out says the softwar… --- ## [Buy from a other SEPA country?](https://bisq.community/t/buy-from-a-other-sepa-country/3067)
**Author:** [@mrstar](https://bisq.community/u/mrstar)\ **Replies:** 0\ **Last updated:** [October 3, 2017, 8:28pm UTC](https://bisq.community/t/buy-from-a-other-sepa-country/3067 "2017-10-03T20:28:23Z")
Hi, Is it impossible that a danish account can\`t buy BTC from a swedish or other contry seller/s? if the sellers SEPA is setup as fx SW (swedish). Because I still getting this message: No matching trading account and… --- ## [Transfer from a another bitcoin wallet to the bisq wallet](https://bisq.community/t/transfer-from-a-another-bitcoin-wallet-to-the-bisq-wallet/3060)
**Author:** [@mrstar](https://bisq.community/u/mrstar)\ **Replies:** 2\ **Last updated:** [October 3, 2017, 3:42pm UTC](https://bisq.community/t/transfer-from-a-another-bitcoin-wallet-to-the-bisq-wallet/3060 "2017-10-03T15:42:01Z")
Hi, I am a new guy in the club. I’m sitting and looking for a thread about transfer from a another bitcoin wallet to the bisq wallet. Is it possible? And I apologize for my poor english. --- ## [Transactions stuck due to software error](https://bisq.community/t/transactions-stuck-due-to-software-error/3034)
**Author:** [@mjimb](https://bisq.community/u/mjimb)\ **Replies:** 5\ **Last updated:** [September 30, 2017, 5:28pm UTC](https://bisq.community/t/transactions-stuck-due-to-software-error/3034 "2017-09-30T17:28:03Z")
I also received cash for BTC but cannot release due to "waiting for payment started. These are IDs: UztIH and fbxxzgp I don’t know how to start dispute to move things along without waiting for time period to expire. I … --- ## [Bitsquare TOR and KOREcoin TOR](https://bisq.community/t/bitsquare-tor-and-korecoin-tor/3036)
**Author:** [@clonewarz](https://bisq.community/u/clonewarz)\ **Replies:** 1\ **Last updated:** [September 30, 2017, 5:26pm UTC](https://bisq.community/t/bitsquare-tor-and-korecoin-tor/3036 "2017-09-30T17:26:09Z")
I am a KORE coin fan, it uses privacy by the TOR network. But also is going to have it’s own TOR browser in wallet in the very near future. I wonder if Bisq and kore team can work together in getting bisq onto the kore w… --- ## [Tutorials for newcomers](https://bisq.community/t/tutorials-for-newcomers/3017)
**Author:** [@rightfoot](https://bisq.community/u/rightfoot)\ **Replies:** 4\ **Last updated:** [September 30, 2017, 5:09pm UTC](https://bisq.community/t/tutorials-for-newcomers/3017 "2017-09-30T17:09:27Z")
Hi all, I’m new to bisq, could anyone point me in the direction of any tutorials to help me get going with the platform, do’s and dont’s and generally how to get the best from it? Many thanks. --- ## [How to delete backups?](https://bisq.community/t/how-to-delete-backups/3014)
**Author:** [@GristleMcThornbody](https://bisq.community/u/GristleMcThornbody)\ **Replies:** 3\ **Last updated:** [September 27, 2017, 3:58pm UTC](https://bisq.community/t/how-to-delete-backups/3014 "2017-09-27T15:58:39Z")
Pretty new to bitcoin, just installed Bisq and set up a wallet, created a backup, set a password, and added funding methods for USD. I want to change the location of my backups on my computer, but can’t delete the old b… --- ## [The Caribbean islands are left out](https://bisq.community/t/the-caribbean-islands-are-left-out/2938)
**Author:** [@Sirbvb](https://bisq.community/u/Sirbvb)\ **Replies:** 2\ **Last updated:** [September 23, 2017, 2:18am UTC](https://bisq.community/t/the-caribbean-islands-are-left-out/2938 "2017-09-23T02:18:11Z")
All of the Caribbean Islands are missing under Country, Select region. in particular, Trinidad and Tobago a major Oil and Gas producer…Help!!! please add them… --- ## [Iota i dont see it any where](https://bisq.community/t/iota-i-dont-see-it-any-where/2985)
**Author:** [@2ez28u](https://bisq.community/u/2ez28u)\ **Replies:** 3\ **Last updated:** [September 23, 2017, 12:54am UTC](https://bisq.community/t/iota-i-dont-see-it-any-where/2985 "2017-09-23T00:54:40Z")
IOTA i dont see anything about it, it was supposed to be add on bitsquare and nowhere i saw iota, so what did i did wrong? --- ## [Dumb question time](https://bisq.community/t/dumb-question-time/2980)
**Author:** [@medumbguynicetomeetu](https://bisq.community/u/medumbguynicetomeetu)\ **Replies:** 8\ **Last updated:** [September 22, 2017, 7:39pm UTC](https://bisq.community/t/dumb-question-time/2980 "2017-09-22T19:39:09Z")
Ok, stupid question. I see that bisq/bitsquare/whatever does have api, but does the API charge any fees? I am very very new to the whole crypto thing to begin with (like, literally 2 weeks new, I am still wearing a… --- ## [AN error occured when taking the offer](https://bisq.community/t/an-error-occured-when-taking-the-offer/2876)
**Author:** [@bigtimecriminal](https://bisq.community/u/bigtimecriminal)\ **Replies:** 11\ **Last updated:** [September 22, 2017, 7:19am UTC](https://bisq.community/t/an-error-occured-when-taking-the-offer/2876 "2017-09-22T07:19:58Z")
Trying to buy using faster paymets. the taker fee keeps being taken but i get this error all the time. i seem to now have BTC stuck in the trade wallet now too,how do i release that? any ideas on this error? thank yo… --- ## [Bisq will not list BCC (Bitcoin Cash/BitMainCoin/Bitcoin ABC)](https://bisq.community/t/bisq-will-not-list-bcc-bitcoin-cash-bitmaincoin-bitcoin-abc/2608)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 28\ **Last updated:** [September 19, 2017, 5:59pm UTC](https://bisq.community/t/bisq-will-not-list-bcc-bitcoin-cash-bitmaincoin-bitcoin-abc/2608 "2017-09-19T17:59:33Z")
With 1st of August a hard fork of Bitcoin will be released - Bitcoin Cash. There is written already a lot about it so we refer to some of those articles \[1\], \[2\] for those who are not familiar with the matter. TL;DR… --- ## [Https://market.bisq.io/ SSL cert expired](https://bisq.community/t/https-market-bisq-io-ssl-cert-expired/2946)
**Author:** [@valankar](https://bisq.community/u/valankar)\ **Replies:** 3\ **Last updated:** [September 18, 2017, 10:27am UTC](https://bisq.community/t/https-market-bisq-io-ssl-cert-expired/2946 "2017-09-18T10:27:12Z")
It looks like the cert has expired. [Previous page](https://bisq.community/c/support/18.md?page=63) [Next page](https://bisq.community/c/support/18.md?page=65)