# Support **URL:** https://bisq.community/c/support/18.md?page=67 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 68 --- ## [Preparations for August potential chain split](https://bisq.community/t/preparations-for-august-potential-chain-split/2459)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 7\ **Last updated:** [July 23, 2017, 10:53am UTC](https://bisq.community/t/preparations-for-august-potential-chain-split/2459 "2017-07-23T10:53:49Z")
As most of you will have followed there is some risk that with the first of August Bitcoin might get disrupted with a potential chain split. See here a good summary about the risks and background: https://bitcoin.org/e… --- ## [Security of confirmed transactions](https://bisq.community/t/security-of-confirmed-transactions/2496)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 1\ **Last updated:** [July 21, 2017, 1:24pm UTC](https://bisq.community/t/security-of-confirmed-transactions/2496 "2017-07-21T13:24:58Z")
Please read Peter Todd's explanation regarding security of confirmed transactions in the period until SegWit is fully activated: Consider to wait longer than the min. required 1 confirmation in a Bisq trade. Conside… --- ## [Possible bug in transaction size calculation](https://bisq.community/t/possible-bug-in-transaction-size-calculation/2490)
**Author:** [@gabriel](https://bisq.community/u/gabriel)\ **Replies:** 0\ **Last updated:** [July 20, 2017, 12:24pm UTC](https://bisq.community/t/possible-bug-in-transaction-size-calculation/2490 "2017-07-20T12:24:34Z")
Hi, I've been noticing a consistent discrepancy in transaction size between what is displayed in Bisq and what one sees on tradeblock once a transaction is broadcast. Specifically, the size is about 15% smaller than that… --- ## [Bisq grays out, unusable](https://bisq.community/t/bisq-grays-out-unusable/2481)
**Author:** [@karnal](https://bisq.community/u/karnal)\ **Replies:** 3\ **Last updated:** [July 19, 2017, 9:50am UTC](https://bisq.community/t/bisq-grays-out-unusable/2481 "2017-07-19T09:50:47Z")
Hello! So, since the very beginning I've had issues with using bitsquare/bisq on Linux, from extremely slow UI response, to the app graying out and staying like that (needing to be killed from the console), to buttons … --- ## [2 questions related to client managed funds and insurance](https://bisq.community/t/2-questions-related-to-client-managed-funds-and-insurance/2470)
**Author:** [@chambers22](https://bisq.community/u/chambers22)\ **Replies:** 1\ **Last updated:** [July 16, 2017, 2:12am UTC](https://bisq.community/t/2-questions-related-to-client-managed-funds-and-insurance/2470 "2017-07-16T02:12:21Z")
I have 2 questions: a) Does Bisq take business customers who manage client funds b) Are those accounts insured? --- ## [Tor Network connection problems](https://bisq.community/t/tor-network-connection-problems/2464)
**Author:** [@PetePel](https://bisq.community/u/PetePel)\ **Replies:** 1\ **Last updated:** [July 14, 2017, 3:54pm UTC](https://bisq.community/t/tor-network-connection-problems/2464 "2017-07-14T15:54:45Z")
I have used BISQ previously for several transactions. Recently I can't use the BISQ exchange due to TOR connection problems. I am in the middle of 2 transactions. What do I do??? --- ## [Bisq v.5.0 not updating from old app nothing carried over either](https://bisq.community/t/bisq-v-5-0-not-updating-from-old-app-nothing-carried-over-either/2366)
**Author:** [@scarar](https://bisq.community/u/scarar)\ **Replies:** 19\ **Last updated:** [July 13, 2017, 10:30pm UTC](https://bisq.community/t/bisq-v-5-0-not-updating-from-old-app-nothing-carried-over-either/2366 "2017-07-13T22:30:45Z")
I started the new version, but nothing was carried over. I even Restored my wallet and still nothing was restored from old app. Is their a way to use ALL my info from the old app version 4.9.9.3 into v0.5.0 ? --- ## [A question about using routing number account with clearxchange and bitsq](https://bisq.community/t/a-question-about-using-routing-number-account-with-clearxchange-and-bitsq/2410)
**Author:** [@score48](https://bisq.community/u/score48)\ **Replies:** 2\ **Last updated:** [July 11, 2017, 10:59am UTC](https://bisq.community/t/a-question-about-using-routing-number-account-with-clearxchange-and-bitsq/2410 "2017-07-11T10:59:12Z")
So I'm trying to setup ClearXchange with bisq, and when setting up the account on bisq, bisq wants you to confirm that you have a bank account at one of the follow member banks listed below. My question is, what if your … --- ## [How do I change the display language](https://bisq.community/t/how-do-i-change-the-display-language/2439)
**Author:** [@BtflHmstr](https://bisq.community/u/BtflHmstr)\ **Replies:** 1\ **Last updated:** [July 10, 2017, 4:27pm UTC](https://bisq.community/t/how-do-i-change-the-display-language/2439 "2017-07-10T16:27:43Z")
Hey there, I've installed Bisq recently and realized, that the UI is in German. I didn't select a German installation anywhere so the app must have picked this by it's own and it doesn't look like it's selectable anyw… --- ## [Unable to start Bisq, Help](https://bisq.community/t/unable-to-start-bisq-help/2391)
**Author:** [@cryptoross](https://bisq.community/u/cryptoross)\ **Replies:** 30\ **Last updated:** [July 9, 2017, 11:31am UTC](https://bisq.community/t/unable-to-start-bisq-help/2391 "2017-07-09T11:31:46Z")
After installation, on win XP 32bit. It is not start, pomp " not valid win32" I.m reinstall 2 times, try two different laptops without result. No any antivirus or security progs running. Need help. --- ## [Pay for a house in bitcoin](https://bisq.community/t/pay-for-a-house-in-bitcoin/2407)
**Author:** [@jalotta](https://bisq.community/u/jalotta)\ **Replies:** 3\ **Last updated:** [July 7, 2017, 3:31pm UTC](https://bisq.community/t/pay-for-a-house-in-bitcoin/2407 "2017-07-07T15:31:02Z")
My friend owns 600 bitcoins and she wants to buy a house with the money. The builder will only take USD. She is a US citizen and has a bank account at Bank of America. The closing is July 30th. I am new to this an… --- ## [Account transfer from Bitsquare to Bisq not working](https://bisq.community/t/account-transfer-from-bitsquare-to-bisq-not-working/2418)
**Author:** [@Dworf](https://bisq.community/u/Dworf)\ **Replies:** 3\ **Last updated:** [July 7, 2017, 9:34am UTC](https://bisq.community/t/account-transfer-from-bitsquare-to-bisq-not-working/2418 "2017-07-07T09:34:03Z")
I can export my altcoin and bank accounts from Bitsquare without problems. But if I want to imort them into Bisq the files disappear from the file system and nothing happens. what can be the reason? --- ## [Bisq DAO screen missing something](https://bisq.community/t/bisq-dao-screen-missing-something/2417)
**Author:** [@Dworf](https://bisq.community/u/Dworf)\ **Replies:** 3\ **Last updated:** [July 6, 2017, 7:43pm UTC](https://bisq.community/t/bisq-dao-screen-missing-something/2417 "2017-07-06T19:43:39Z")
--- ## [Can I buy coins other than bitcoin here?](https://bisq.community/t/can-i-buy-coins-other-than-bitcoin-here/2396)
**Author:** [@RawSteve](https://bisq.community/u/RawSteve)\ **Replies:** 3\ **Last updated:** [July 4, 2017, 5:34am UTC](https://bisq.community/t/can-i-buy-coins-other-than-bitcoin-here/2396 "2017-07-04T05:34:26Z")
Was wondering if I can buy other alt coins other than bitcoin here ? --- ## [Installing and running Bisq](https://bisq.community/t/installing-and-running-bisq/2389)
**Author:** [@NimbinHippy](https://bisq.community/u/NimbinHippy)\ **Replies:** 6\ **Last updated:** [July 4, 2017, 4:56am UTC](https://bisq.community/t/installing-and-running-bisq/2389 "2017-07-04T04:56:20Z")
I have tried to run both the old bitsqaure software and the new Bisq software I down loaded both versions opend the dmg file moved them to my applications file When I tried to open the they shut down a second or two af… --- ## [\[solved\] 0.4.9.9.3 amd64 not starting on Debian 9.0 "Stretch"](https://bisq.community/t/solved-0-4-9-9-3-amd64-not-starting-on-debian-9-0-stretch/2302)
**Author:** [@anon10998290](https://bisq.community/u/anon10998290)\ **Replies:** 5\ **Last updated:** [July 3, 2017, 7:34pm UTC](https://bisq.community/t/solved-0-4-9-9-3-amd64-not-starting-on-debian-9-0-stretch/2302 "2017-07-03T19:34:41Z")
New Debian stable "Stretch" was released some days ago. I dist-upgraded from Jessie to Stretch, and now Bitsquare 0.4.9.9.3 does not run anymore. Error message is 'Segmentation fault'. $ lsb\_release -a No LSB modu… --- ## [Bisq 0.5.1 language settings don't work](https://bisq.community/t/bisq-0-5-1-language-settings-dont-work/2385)
**Author:** [@tju](https://bisq.community/u/tju)\ **Replies:** 3\ **Last updated:** [July 2, 2017, 4:48pm UTC](https://bisq.community/t/bisq-0-5-1-language-settings-dont-work/2385 "2017-07-02T16:48:00Z")
my OS is German (LM 17.3 Cinnamon) but I want bisq to stay English, doesn’t work though. See below --- ## [How to verify .asc using windows?](https://bisq.community/t/how-to-verify-asc-using-windows/2382)
**Author:** [@No\_wayman](https://bisq.community/u/No_wayman)\ **Replies:** 18\ **Last updated:** [July 2, 2017, 12:41pm UTC](https://bisq.community/t/how-to-verify-asc-using-windows/2382 "2017-07-02T12:41:42Z")
Hi there, I need some help to verify the download.. i tried gpg4win but I am confused on how to use the link to the public signature. Does anyone have a noobs step by step to verifying the download?? Cheers --- ## [Why does SEPA payment need e-mail?](https://bisq.community/t/why-does-sepa-payment-need-e-mail/2368)
**Author:** [@MnM](https://bisq.community/u/MnM)\ **Replies:** 10\ **Last updated:** [July 1, 2017, 12:12pm UTC](https://bisq.community/t/why-does-sepa-payment-need-e-mail/2368 "2017-07-01T12:12:09Z")
I don’t remember that this was needed before. What mail should I use? My bank-related mail? Isn’t that leaving the door open to SCAMs? Is that necessary? --- ## [A timeout occurred](https://bisq.community/t/a-timeout-occurred/2292)
**Author:** [@miroth](https://bisq.community/u/miroth)\ **Replies:** 12\ **Last updated:** [June 30, 2017, 9:34pm UTC](https://bisq.community/t/a-timeout-occurred/2292 "2017-06-30T21:34:45Z")
hi... had 2 issues with the same seller: all the 2 sells with status failed!!! 1) trade id: fioecy-f2379b13-4ece-420c-b0e9-c0bcc56b443d-04993 offer fee transaction ID: fe141e42e7984bc5d75a95d34fcea34a8487eb9ee9e1b776… --- ## [Restore a corrupted wallet](https://bisq.community/t/restore-a-corrupted-wallet/1709)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 19\ **Last updated:** [June 30, 2017, 9:10pm UTC](https://bisq.community/t/restore-a-corrupted-wallet/1709 "2017-06-30T21:10:18Z")
If you get an UnreadableWalletException at startup the Bitsquare.wallet got corrupted. That happens very rarely and luckily recovering is not too hard. We use rolling backups, so at every start the wallet gets backed u… --- ## [Check network settings](https://bisq.community/t/check-network-settings/2375)
**Author:** [@gremlin](https://bisq.community/u/gremlin)\ **Replies:** 2\ **Last updated:** [June 30, 2017, 9:02pm UTC](https://bisq.community/t/check-network-settings/2375 "2017-06-30T21:02:39Z")
Hi! How can I check if my network settings work fine for Bisq? TIA Martin --- ## [Iranan Rial](https://bisq.community/t/iranan-rial/1767)
**Author:** [@ffraady](https://bisq.community/u/ffraady)\ **Replies:** 5\ **Last updated:** [June 28, 2017, 5:20pm UTC](https://bisq.community/t/iranan-rial/1767 "2017-06-28T17:20:55Z")
Hi I can not see Iranian Rial on the list . Do you have any plan to add it ? --- ## [How Do I Buy BTC Using Canadian Dollars? (&/or how to convert CDN to USD?)](https://bisq.community/t/how-do-i-buy-btc-using-canadian-dollars-or-how-to-convert-cdn-to-usd/2359)
**Author:** [@DeezCoinz](https://bisq.community/u/DeezCoinz)\ **Replies:** 1\ **Last updated:** [June 28, 2017, 8:10am UTC](https://bisq.community/t/how-do-i-buy-btc-using-canadian-dollars-or-how-to-convert-cdn-to-usd/2359 "2017-06-28T08:10:36Z")
Hello, I am new to this exchange and am not a programmer or techie. I reviewed the tutorials, searched the forum, and even searched youtube, but I haven't been able to find a clear answer yet. I tried setting up / adding… --- ## [Trade limits](https://bisq.community/t/trade-limits/2357)
**Author:** [@RawSteve](https://bisq.community/u/RawSteve)\ **Replies:** 5\ **Last updated:** [June 28, 2017, 7:58am UTC](https://bisq.community/t/trade-limits/2357 "2017-06-28T07:58:05Z")
Can someone explain the trade limits? Is it per transaction or daily etc ? --- ## [Depositing funds](https://bisq.community/t/depositing-funds/2348)
**Author:** [@RawSteve](https://bisq.community/u/RawSteve)\ **Replies:** 2\ **Last updated:** [June 27, 2017, 8:22pm UTC](https://bisq.community/t/depositing-funds/2348 "2017-06-27T20:22:36Z")
What are some easy ways to add USD from the US? How do the cash deposit and usps money order work? --- ## [Trade Timed Out Waiting for Blockchain Confirmation](https://bisq.community/t/trade-timed-out-waiting-for-blockchain-confirmation/2340)
**Author:** [@NouveauJour](https://bisq.community/u/NouveauJour)\ **Replies:** 10\ **Last updated:** [June 26, 2017, 2:54pm UTC](https://bisq.community/t/trade-timed-out-waiting-for-blockchain-confirmation/2340 "2017-06-26T14:54:27Z")
Trade ID CXOUEV has been stuck for ~2 days on the initial "Wait for blockchain confirmation" step. I cannot pay the seller because it has not progressed to the start payment step. Can you please help? Thanks. --- ## [VPN working in China](https://bisq.community/t/vpn-working-in-china/2343)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 0\ **Last updated:** [June 26, 2017, 9:33am UTC](https://bisq.community/t/vpn-working-in-china/2343 "2017-06-26T09:33:37Z")
I got a report from someone who tried out Bisq in China mainland with https://12vpn.net and it worked without problems! Not sure how long that will be supported but seems the easiest way to use Bisq in presence of totali… --- ## [Is “OSX/Eleanor” in Bitsquare-0.4.9.9.3.dmg (Mac.) malware?](https://bisq.community/t/is-osx-eleanor-in-bitsquare-0-4-9-9-3-dmg-mac-malware/2338)
**Author:** [@Theordore](https://bisq.community/u/Theordore)\ **Replies:** 5\ **Last updated:** [June 25, 2017, 10:06am UTC](https://bisq.community/t/is-osx-eleanor-in-bitsquare-0-4-9-9-3-dmg-mac-malware/2338 "2017-06-25T10:06:40Z")
While installing Bitsquare-0.4.9.9.3.dmg (Mac.), Virus Barrier popped a screen which suggested that "OSX/Eleanor" is malware. After checking on the internet about "OSX/Eleanor" I instructed Virus Barrier to "repair" t… --- ## [Bitsquare will not start on Ubuntu 16.04](https://bisq.community/t/bitsquare-will-not-start-on-ubuntu-16-04/2327)
**Author:** [@kman](https://bisq.community/u/kman)\ **Replies:** 4\ **Last updated:** [June 24, 2017, 1:40pm UTC](https://bisq.community/t/bitsquare-will-not-start-on-ubuntu-16-04/2327 "2017-06-24T13:40:01Z")
I just insalled Bitsquare late Tuesday night (June 20, 2017) and did a few things. I opened it the next day things looked great. I go to start it today (Thursday, June 22) and it does not start. I'm clicking the bitsquar… [Previous page](https://bisq.community/c/support/18.md?page=66) [Next page](https://bisq.community/c/support/18.md?page=68)