# Support **URL:** https://bisq.community/c/support/18.md?page=68 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 69 --- ## [Trade stopped funds are being held](https://bisq.community/t/trade-stopped-funds-are-being-held/2332)
**Author:** [@kman](https://bisq.community/u/kman)\ **Replies:** 1\ **Last updated:** [June 24, 2017, 8:21am UTC](https://bisq.community/t/trade-stopped-funds-are-being-held/2332 "2017-06-24T08:21:27Z")
I'm a newb to bitsquare. Just installed it the other night and started a trade right after that. The next day, bitsquare would not start. Finally almost 72 hours of installing bitsquare and iniating that trade, I'm ba… --- ## [Buy an sell digital currencies](https://bisq.community/t/buy-an-sell-digital-currencies/2322)
**Author:** [@muuude](https://bisq.community/u/muuude)\ **Replies:** 1\ **Last updated:** [June 22, 2017, 12:44pm UTC](https://bisq.community/t/buy-an-sell-digital-currencies/2322 "2017-06-22T12:44:02Z")
hi there i am new and i just want to know if there is a document where I can see how i buy and sell digital currencies (not bitcoins). do you know some common providers? BR muuude --- ## [ClearXchange security warning](https://bisq.community/t/clearxchange-security-warning/2304)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 0\ **Last updated:** [June 20, 2017, 9:15pm UTC](https://bisq.community/t/clearxchange-security-warning/2304 "2017-06-20T21:15:10Z")
If you sell Bitcoin with ClearXchange please contact the Bitcoin buyer using the email address or mobile number from the payment details to verify that the peer is really the owner of the bank account. We got a bank ch… --- ## [Arbitrator transaction finalised, lost Bitsquare wallet](https://bisq.community/t/arbitrator-transaction-finalised-lost-bitsquare-wallet/2228)
**Author:** [@cvnx](https://bisq.community/u/cvnx)\ **Replies:** 13\ **Last updated:** [June 19, 2017, 4:57pm UTC](https://bisq.community/t/arbitrator-transaction-finalised-lost-bitsquare-wallet/2228 "2017-06-19T16:57:48Z")
The arbitrator transaction took two weeks to finalise, managed to lose access to the Bitsquare wallet in the meantime. I have the transaction ID and ownership of the external funding wallet. How can I remedy this situtat… --- ## [Possible to trade XMR for USD into my PayPal account?](https://bisq.community/t/possible-to-trade-xmr-for-usd-into-my-paypal-account/2280)
**Author:** [@PeteC](https://bisq.community/u/PeteC)\ **Replies:** 2\ **Last updated:** [June 16, 2017, 10:07pm UTC](https://bisq.community/t/possible-to-trade-xmr-for-usd-into-my-paypal-account/2280 "2017-06-16T22:07:19Z")
I have XMR for sale, and I would like to receive USD, preferably into my PayPal account. Is this possible? If not, what is the easiest way to receive in USD? --- ## [Support ticket closed without input from both sides](https://bisq.community/t/support-ticket-closed-without-input-from-both-sides/2273)
**Author:** [@etj20032](https://bisq.community/u/etj20032)\ **Replies:** 2\ **Last updated:** [June 15, 2017, 10:25am UTC](https://bisq.community/t/support-ticket-closed-without-input-from-both-sides/2273 "2017-06-15T10:25:02Z")
I just had a support ticket to end a trade initiated by the trading peer approved but suspect the reason they gave for not going through with the transfer is incorrect. Is there any way to reopen this ticket? I would pre… --- ## [Ubuntu 17.04 Fresh install issues](https://bisq.community/t/ubuntu-17-04-fresh-install-issues/2136)
**Author:** [@au\_Bits](https://bisq.community/u/au_Bits)\ **Replies:** 4\ **Last updated:** [June 15, 2017, 5:16am UTC](https://bisq.community/t/ubuntu-17-04-fresh-install-issues/2136 "2017-06-15T05:16:35Z")
I've just had to install a fresh OS on my laptop. Ubuntu 17.04 will not install the Bitsquare package via the Package Manager. I've tried both the 32 and 64 versions, to no avail. Suggestions? --- ## [Where did my locked in trade balance go?](https://bisq.community/t/where-did-my-locked-in-trade-balance-go/2263)
**Author:** [@azz19](https://bisq.community/u/azz19)\ **Replies:** 12\ **Last updated:** [June 14, 2017, 9:28pm UTC](https://bisq.community/t/where-did-my-locked-in-trade-balance-go/2263 "2017-06-14T21:28:42Z")
Can someone help me? My locked in trade balance seems to have disappeared. The address in the locked funds tab doesn’t have any transactions in it and on the transactions tab it says my 2.9 BTC was sent to a different ad… --- ## [Trade stuck?](https://bisq.community/t/trade-stuck/2230)
**Author:** [@Hakan](https://bisq.community/u/Hakan)\ **Replies:** 4\ **Last updated:** [June 11, 2017, 7:14pm UTC](https://bisq.community/t/trade-stuck/2230 "2017-06-11T19:14:06Z")
I might need some help. I created a buy-order for 1 BTC (0323643-c) and someone in Latvia accepted to sell his/hers coin to me. I made the payment and after some days, the seller opened a support ticket. A little while… --- ## [Why can a transaction get stuck?](https://bisq.community/t/why-can-a-transaction-get-stuck/2172)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 2\ **Last updated:** [June 11, 2017, 5:45pm UTC](https://bisq.community/t/why-can-a-transaction-get-stuck/2172 "2017-06-11T17:45:33Z")
I want to give here an overview about the common problems with stuck transaction and explain the background. When you publish a transaction to the Bitcoin network there is no guarantee that it gets included in the bloc… --- ## [Bitsquares keeps timing out everytime I try and load it](https://bisq.community/t/bitsquares-keeps-timing-out-everytime-i-try-and-load-it/2239)
**Author:** [@dhenz](https://bisq.community/u/dhenz)\ **Replies:** 2\ **Last updated:** [June 11, 2017, 5:43pm UTC](https://bisq.community/t/bitsquares-keeps-timing-out-everytime-i-try-and-load-it/2239 "2017-06-11T17:43:32Z")
How do I fix this? I use windows 10. --- ## [Offer tx not found on tradeblock & deposit tx is not listed](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184)
**Author:** [@paulrprichard](https://bisq.community/u/paulrprichard)\ **Replies:** 6\ **Last updated:** [June 9, 2017, 6:46am UTC](https://bisq.community/t/offer-tx-not-found-on-tradeblock-deposit-tx-is-not-listed/2184 "2017-06-09T06:46:41Z")
The trade id 0116379-69870cc8-99d6-4323-84b1-0bc6eb96d805-04993 has the offer transaction d3aa785da77870fa431a38e1e93da18736f0564e3dffc8470bba2675ec0a82e3 that is not found on tradeblock and deposit tx is not listed. --- ## [Filtering out offers based on percentage difference of market price](https://bisq.community/t/filtering-out-offers-based-on-percentage-difference-of-market-price/2171)
**Author:** [@valankar](https://bisq.community/u/valankar)\ **Replies:** 3\ **Last updated:** [June 8, 2017, 8:52pm UTC](https://bisq.community/t/filtering-out-offers-based-on-percentage-difference-of-market-price/2171 "2017-06-08T20:52:04Z")
I've seen some offers that are e.g. 30% higher than market price. It would be great if there was a way to filter out such offers from the buy list. I had hoped the 'Max. deviations from market price' setting would do thi… --- ## [Setting up exchange using bitsquare](https://bisq.community/t/setting-up-exchange-using-bitsquare/2124)
**Author:** [@humchandan](https://bisq.community/u/humchandan)\ **Replies:** 4\ **Last updated:** [June 8, 2017, 10:30am UTC](https://bisq.community/t/setting-up-exchange-using-bitsquare/2124 "2017-06-08T10:30:23Z")
I want to start a Trading Exchange in India can someone from bitsquare help me with the setup and cost associated with it.... i want the users should have the ability to have a separate wallet for them and trade as per t… --- ## [Bug in withdraw?](https://bisq.community/t/bug-in-withdraw/2212)
**Author:** [@TheKoziTwo](https://bisq.community/u/TheKoziTwo)\ **Replies:** 5\ **Last updated:** [June 7, 2017, 9:05pm UTC](https://bisq.community/t/bug-in-withdraw/2212 "2017-06-07T21:05:50Z")
Going to make my first withdraw today, but it looks messed up... if I select an address, the balance of another address is used. If I select every single address available the amount I get is random, and never adds up to… --- ## [Installation / signed\_sha256\_hashes file](https://bisq.community/t/installation-signed-sha256-hashes-file/2209)
**Author:** [@JW\_88](https://bisq.community/u/JW_88)\ **Replies:** 5\ **Last updated:** [June 7, 2017, 2:54pm UTC](https://bisq.community/t/installation-signed-sha256-hashes-file/2209 "2017-06-07T14:54:01Z")
Hi All, Installation instructions include the possibility to verify the authenticity of the download, but requires the download of the 'signed\_sha256\_hashes.txt' file, which I can't find on the Github page, the PGP fil… --- ## [Requiring deposit and fee paid in Bitcoin is a barrier to entry?](https://bisq.community/t/requiring-deposit-and-fee-paid-in-bitcoin-is-a-barrier-to-entry/1979)
**Author:** [@NameWithheld](https://bisq.community/u/NameWithheld)\ **Replies:** 51\ **Last updated:** [June 7, 2017, 2:53pm UTC](https://bisq.community/t/requiring-deposit-and-fee-paid-in-bitcoin-is-a-barrier-to-entry/1979 "2017-06-07T14:53:41Z")
I see there is a lending system to help new users, but I wonder if this is still not a barrier to entry, either to the Bitsquare community, or Bitcoin as a whole. Is there not some way to get this deducted from either … --- ## [Problem with Trade](https://bisq.community/t/problem-with-trade/2197)
**Author:** [@Black](https://bisq.community/u/Black)\ **Replies:** 2\ **Last updated:** [June 6, 2017, 6:09pm UTC](https://bisq.community/t/problem-with-trade/2197 "2017-06-06T18:09:36Z")
An error occurred at task: TakerCreatesDepositTxInputsAsBuyer Exception message: org.bitcoinj.core.InsufficientMoneyException: Insufficient money, missing 3150000 satoshis. So apparently i took an offer, paid the Take… --- ## [Duplicate offer error](https://bisq.community/t/duplicate-offer-error/2200)
**Author:** [@No\_wayman](https://bisq.community/u/No_wayman)\ **Replies:** 1\ **Last updated:** [June 6, 2017, 5:18pm UTC](https://bisq.community/t/duplicate-offer-error/2200 "2017-06-06T17:18:56Z")
Hi! I seem to have a duplicate offer… is there some way this can be withdrawn so I dont lose my fees?? --- ## [Problem with a trade](https://bisq.community/t/problem-with-a-trade/2194)
**Author:** [@bitemi](https://bisq.community/u/bitemi)\ **Replies:** 6\ **Last updated:** [June 6, 2017, 12:43am UTC](https://bisq.community/t/problem-with-a-trade/2194 "2017-06-06T00:43:09Z")
Selling ETH, I made the payment in ETH and I did not receive the payment in BTC. The arbitrator mistakenly misunderstood the situation. What can I do? --- ## [Adding news coin](https://bisq.community/t/adding-news-coin/2180)
**Author:** [@yuancoin](https://bisq.community/u/yuancoin)\ **Replies:** 1\ **Last updated:** [June 4, 2017, 9:23pm UTC](https://bisq.community/t/adding-news-coin/2180 "2017-06-04T21:23:05Z")
Hi, For adding news coin please ? Il ya quelqu'un qui parle français s'il vous plait ? Best regards --- ## [Unconfirmed Transaction Since 11th May](https://bisq.community/t/unconfirmed-transaction-since-11th-may/2167)
**Author:** [@MrBean](https://bisq.community/u/MrBean)\ **Replies:** 7\ **Last updated:** [June 4, 2017, 6:59am UTC](https://bisq.community/t/unconfirmed-transaction-since-11th-may/2167 "2017-06-04T06:59:10Z")
I transferred from my Bitsquare wallet to an outside wallet 3 weeks ago and is still unconfirmed. I confirmed the send without checking the default fee setting as it never caused an issue before. The transaction is: 6… --- ## [Arbitrators ignoring my case while my coins are locked in multi-sig](https://bisq.community/t/arbitrators-ignoring-my-case-while-my-coins-are-locked-in-multi-sig/2160)
**Author:** [@whisper](https://bisq.community/u/whisper)\ **Replies:** 7\ **Last updated:** [June 1, 2017, 8:43pm UTC](https://bisq.community/t/arbitrators-ignoring-my-case-while-my-coins-are-locked-in-multi-sig/2160 "2017-06-01T20:43:22Z")
Hi, I opened a case on May 28 as the peer did not pay, now 4 days have passed and: - I don't have my coins as they are still locked in the multi-sig - the arbitrator is ignoring my case and my messages since May 29 C… --- ## [Problematic transaction](https://bisq.community/t/problematic-transaction/2156)
**Author:** [@Hakan](https://bisq.community/u/Hakan)\ **Replies:** 2\ **Last updated:** [June 1, 2017, 4:16am UTC](https://bisq.community/t/problematic-transaction/2156 "2017-06-01T04:16:07Z")
Hi, I just tried to move 1.14 BTC from my Bitsquare wallet to a wallet on another system. I earlier successfully moved funds to this specific address. This time, I went to “Available for withdrawal” and filled in 1.1… --- ## [Loss of fee on canceled open trade is too expensive](https://bisq.community/t/loss-of-fee-on-canceled-open-trade-is-too-expensive/2146)
**Author:** [@fresheneesz](https://bisq.community/u/fresheneesz)\ **Replies:** 3\ **Last updated:** [May 31, 2017, 8:30pm UTC](https://bisq.community/t/loss-of-fee-on-canceled-open-trade-is-too-expensive/2146 "2017-05-31T20:30:07Z")
The offer fee is for the arbiter. If no one ever accepts my offer, the arbiter doesn't do anything. Why should I lose money if no one accepts my listed offer? This feels very wrong to me. This punishes people for using t… --- ## [How arbitrator's deposit work?](https://bisq.community/t/how-arbitrators-deposit-work/2142)
**Author:** [@Feynt](https://bisq.community/u/Feynt)\ **Replies:** 3\ **Last updated:** [May 31, 2017, 2:18pm UTC](https://bisq.community/t/how-arbitrators-deposit-work/2142 "2017-05-31T14:18:45Z")
Hi all! I'm not able to understand how are managed arbitrators' deposits. These 2 bitcoin deposits are paid to whom and in which form? Who decide if the arbitrator, or the senior arbitrator, loose its deposit in c… --- ## [Default wallet app has failed?](https://bisq.community/t/default-wallet-app-has-failed/1861)
**Author:** [@adouga](https://bisq.community/u/adouga)\ **Replies:** 3\ **Last updated:** [May 31, 2017, 9:15am UTC](https://bisq.community/t/default-wallet-app-has-failed/1861 "2017-05-31T09:15:42Z")
I am a new user for bitsquare and tried to send btc from another wallet to fund the wallet in bitsquare. A popup says opening a default wallet app has failed and will not let me go on with the transaction. The software … --- ## [Starter package for new Bitcoin users who don't have BTC to get startedin](https://bisq.community/t/starter-package-for-new-bitcoin-users-who-dont-have-btc-to-get-startedin/2143)
**Author:** [@mboehler](https://bisq.community/u/mboehler)\ **Replies:** 1\ **Last updated:** [May 30, 2017, 10:58pm UTC](https://bisq.community/t/starter-package-for-new-bitcoin-users-who-dont-have-btc-to-get-startedin/2143 "2017-05-30T22:58:52Z")
How about a system in which users can, if they wish, place an amount of bitcoin into a special account. New users who do not yet have any bitcoin can automatically borrow the bitcoin from that special account on their f… --- ## [Unconfirmed Transaction](https://bisq.community/t/unconfirmed-transaction/2140)
**Author:** [@Tomas](https://bisq.community/u/Tomas)\ **Replies:** 4\ **Last updated:** [May 30, 2017, 3:54pm UTC](https://bisq.community/t/unconfirmed-transaction/2140 "2017-05-30T15:54:02Z")
Hello, I have made an bitcoin withdrawal from wallet on 24th and it's still not confirmed :frowning: I really need this transaction to be confirmed ...what can I do about this? https://tradeblock.com/bitcoin/tx/9b3c02037… --- ## [Lost funds](https://bisq.community/t/lost-funds/2138)
**Author:** [@rqk9j](https://bisq.community/u/rqk9j)\ **Replies:** 2\ **Last updated:** [May 30, 2017, 10:30am UTC](https://bisq.community/t/lost-funds/2138 "2017-05-30T10:30:24Z")
Today I was creating a new offer on Bitsquare. After creating the offer and transferring the funds a timeout occured and a popup was shown. The popup told me about the timeout and that “no funds have left my wallet”. Af… [Previous page](https://bisq.community/c/support/18.md?page=67) [Next page](https://bisq.community/c/support/18.md?page=69)