# Support **URL:** https://bisq.community/c/support/18.md?page=69 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 70 --- ## [Trading account to buy?](https://bisq.community/t/trading-account-to-buy/2070)
**Author:** [@Nacho](https://bisq.community/u/Nacho)\ **Replies:** 5\ **Last updated:** [May 29, 2017, 8:08pm UTC](https://bisq.community/t/trading-account-to-buy/2070 "2017-05-29T20:08:46Z")
When buying why do I need to have trading account with the same payment method as the seller if I can just deposit cash or make a wire transfer to the sellers account? For example: If I have the IBAM of the seller I can … --- ## [Not seeing any GUI or anything on OSX](https://bisq.community/t/not-seeing-any-gui-or-anything-on-osx/2107)
**Author:** [@ilikebtc](https://bisq.community/u/ilikebtc)\ **Replies:** 2\ **Last updated:** [May 28, 2017, 3:20pm UTC](https://bisq.community/t/not-seeing-any-gui-or-anything-on-osx/2107 "2017-05-28T15:20:18Z")
I've tried this on two different mac laptops, and I saw a similar thread on the same topic. When I start Bitsquare, it seems to be running, but I don't see anything. I have the option to "Hide Exchange Window," but there… --- ## [Transaction completed, but still "uncompleted"](https://bisq.community/t/transaction-completed-but-still-uncompleted/2128)
**Author:** [@BTCGambler](https://bisq.community/u/BTCGambler)\ **Replies:** 1\ **Last updated:** [May 28, 2017, 3:08pm UTC](https://bisq.community/t/transaction-completed-but-still-uncompleted/2128 "2017-05-28T15:08:28Z")
hi there, I recently made a succesfull purchase with bitsquare and everything went smooth and I could withdraw my BTC easily. I thought after I withdraw my BTC after the trade the trade would be compledet, but it still… --- ## ["Reason for payment" and "Reference #" do not match up, what do I need to do?](https://bisq.community/t/reason-for-payment-and-reference-do-not-match-up-what-do-i-need-to-do/2110)
**Author:** [@floam412](https://bisq.community/u/floam412)\ **Replies:** 6\ **Last updated:** [May 28, 2017, 8:31am UTC](https://bisq.community/t/reason-for-payment-and-reference-do-not-match-up-what-do-i-need-to-do/2110 "2017-05-28T08:31:00Z")
Hey guys, So I have a trade that is open right now that, let say the "Reason for payment" is 'ABCDEFG'... and the "Ref #" that's on my bank statement is, let's say 'TUVWXYZ'. So since the two don't match, is there a … --- ## [Bitsquare BTC withdrawal not confirmed after 13 days](https://bisq.community/t/bitsquare-btc-withdrawal-not-confirmed-after-13-days/2115)
**Author:** [@eldoodeeknay](https://bisq.community/u/eldoodeeknay)\ **Replies:** 4\ **Last updated:** [May 27, 2017, 11:49pm UTC](https://bisq.community/t/bitsquare-btc-withdrawal-not-confirmed-after-13-days/2115 "2017-05-27T23:49:55Z")
I withdrew BTC from Bitsquare on May 12 and the transaction remains unconfirmed. What happens now?? Will the funds eventually be returned to my Bitsquare wallet? Thanks in advance. --- ## [Setting up Monero (XMR) Selling acccount. Asking me to send BTC now?](https://bisq.community/t/setting-up-monero-xmr-selling-acccount-asking-me-to-send-btc-now/2109)
**Author:** [@SpeedyCrypto](https://bisq.community/u/SpeedyCrypto)\ **Replies:** 7\ **Last updated:** [May 27, 2017, 6:42pm UTC](https://bisq.community/t/setting-up-monero-xmr-selling-acccount-asking-me-to-send-btc-now/2109 "2017-05-27T18:42:10Z")
Hi, New user - love the concept. So I managed to get to the point where I need to fund my offer. Screenshot If I am reading this correctly, it appears to be asking for BTC - not XMR. My Monero wallet is at mymon… --- ## [Great thanks to all who help at the Bitsquare support](https://bisq.community/t/great-thanks-to-all-who-help-at-the-bitsquare-support/2114)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 0\ **Last updated:** [May 27, 2017, 6:25pm UTC](https://bisq.community/t/great-thanks-to-all-who-help-at-the-bitsquare-support/2114 "2017-05-27T18:25:08Z")
I want to express gratitude to all those who help to answer questions and help people with support requests at our forum! I am on holiday and have little internet connectivity atm and I appreciate that so many people are… --- ## [Transactions are not confirming](https://bisq.community/t/transactions-are-not-confirming/1457)
**Author:** [@SD86gdns9H](https://bisq.community/u/SD86gdns9H)\ **Replies:** 42\ **Last updated:** [May 26, 2017, 6:52pm UTC](https://bisq.community/t/transactions-are-not-confirming/1457 "2017-05-26T18:52:21Z")
I have several Bitsquare transactions which are not confirming. They have been idle for more than 24 hours. What can I do about it? --- ## [Best practices Rig setup](https://bisq.community/t/best-practices-rig-setup/2103)
**Author:** [@No\_wayman](https://bisq.community/u/No_wayman)\ **Replies:** 1\ **Last updated:** [May 26, 2017, 5:02pm UTC](https://bisq.community/t/best-practices-rig-setup/2103 "2017-05-26T17:02:13Z")
Just wondering what you all might think the best way to setup a bitsquare rig?? Desktop Old laptop Tablet? Behind firewall?? standalone? linux? any hardware, like extra routers (double nat) Run wireshark? To find hacke… --- ## [Avoidable mistakes in Bitsquare trading (User error)](https://bisq.community/t/avoidable-mistakes-in-bitsquare-trading-user-error/2100)
**Author:** [@marc](https://bisq.community/u/marc)\ **Replies:** 0\ **Last updated:** [May 26, 2017, 1:20pm UTC](https://bisq.community/t/avoidable-mistakes-in-bitsquare-trading-user-error/2100 "2017-05-26T13:20:25Z")
Two examples I come across from time to time: Remeber to confirm every step in the Bitsquare software e.g. a trader makes a fiat payment and forgets to confirm in the software. The fiat money gets transferred and both… --- ## [Locked myself out ! Help](https://bisq.community/t/locked-myself-out-help/2098)
**Author:** [@Jeezy1212](https://bisq.community/u/Jeezy1212)\ **Replies:** 2\ **Last updated:** [May 26, 2017, 9:07am UTC](https://bisq.community/t/locked-myself-out-help/2098 "2017-05-26T09:07:34Z")
Hello everyone, I just started a bitsquare wallet unfortunately I locked myself out and no longer have the seed words or password to my account. Luckily I haven't put any money into the system yet. How can I fully remove… --- ## [Buying coins from us market in australia](https://bisq.community/t/buying-coins-from-us-market-in-australia/2088)
**Author:** [@No\_wayman](https://bisq.community/u/No_wayman)\ **Replies:** 4\ **Last updated:** [May 26, 2017, 3:58am UTC](https://bisq.community/t/buying-coins-from-us-market-in-australia/2088 "2017-05-26T03:58:27Z")
Just wondering how I could buy US bitcoin or litecoin from aus?? Not sure which one of payment methods is relevant.. Im not sure what half of them are.. I only have an aus account.. Im assuming I can send money to a US… --- ## [Bitsquare Desktop Installation](https://bisq.community/t/bitsquare-desktop-installation/1637)
**Author:** [@coinergy](https://bisq.community/u/coinergy)\ **Replies:** 18\ **Last updated:** [May 25, 2017, 3:13pm UTC](https://bisq.community/t/bitsquare-desktop-installation/1637 "2017-05-25T15:13:33Z")
Hi Support, Many times when installing Bitsquare, the installation screen disappeared after \*Tor node created'. I supposed the installation was unsuccessful. Fyi, I have disable anti-virus and anti-spyware program an… --- ## [Reminder to double check banking statements](https://bisq.community/t/reminder-to-double-check-banking-statements/1966)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 7\ **Last updated:** [May 25, 2017, 2:22pm UTC](https://bisq.community/t/reminder-to-double-check-banking-statements/1966 "2017-05-25T14:22:53Z")
A gentle reminder that you as the BTC seller need to double check that the bank account details you see at your bank statement matches the data you see in the payment account of the buyer in Bitsquare! Also the trade ID… --- ## [Fees for spread](https://bisq.community/t/fees-for-spread/2089)
**Author:** [@No\_wayman](https://bisq.community/u/No_wayman)\ **Replies:** 0\ **Last updated:** [May 25, 2017, 1:37pm UTC](https://bisq.community/t/fees-for-spread/2089 "2017-05-25T13:37:07Z")
I noticed a pretty large fee for going away from the market price.. because I did not want to be exposed to any market fluctuations if I used the percentage.. Is there a way of doing a percentage to keep my fees down, bu… --- ## [App installation](https://bisq.community/t/app-installation/2073)
**Author:** [@No\_wayman](https://bisq.community/u/No_wayman)\ **Replies:** 4\ **Last updated:** [May 25, 2017, 1:37pm UTC](https://bisq.community/t/app-installation/2073 "2017-05-25T13:37:43Z")
Hey.. I am about to load my app with some coin to sell..Will there be any issue if the app close .i.e. computer auto updates or something.. Also my app install a fresh every time.. Is that normal??? If i shut the app d… --- ## [How to get into the support community](https://bisq.community/t/how-to-get-into-the-support-community/2085)
**Author:** [@Maria](https://bisq.community/u/Maria)\ **Replies:** 1\ **Last updated:** [May 25, 2017, 9:05am UTC](https://bisq.community/t/how-to-get-into-the-support-community/2085 "2017-05-25T09:05:29Z")
Hello, I would like to ask you what is the process to get into the support community. We would like to trade our own cryptocurrency on your site if it is possible. Thank you very much for your reply. Best, Maria. --- ## [Ideas for development](https://bisq.community/t/ideas-for-development/2066)
**Author:** [@No\_wayman](https://bisq.community/u/No_wayman)\ **Replies:** 2\ **Last updated:** [May 24, 2017, 1:03pm UTC](https://bisq.community/t/ideas-for-development/2066 "2017-05-24T13:03:20Z")
Im really getting excited about this idea now.. That video you did online Manfred was great.. gave me heaps of ideas.. 1./ so essentially development tocken should be awarded to those who are current developers.. some … --- ## [Need help with dialog "Select deposit transaction for dispute"](https://bisq.community/t/need-help-with-dialog-select-deposit-transaction-for-dispute/2064)
**Author:** [@BtflHmstr](https://bisq.community/u/BtflHmstr)\ **Replies:** 3\ **Last updated:** [May 24, 2017, 9:38am UTC](https://bisq.community/t/need-help-with-dialog-select-deposit-transaction-for-dispute/2064 "2017-05-24T09:38:23Z")
Hey everyone, I'm having problems with one transaction, where I am getting the dialog "Select deposit transaction for dispute". When I follow the Offer fee transaction ID in a block explorer I am seeing this: I do… --- ## [How Bitsquare would deal with a BU hard fork](https://bisq.community/t/how-bitsquare-would-deal-with-a-bu-hard-fork/1780)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 16\ **Last updated:** [May 21, 2017, 8:14pm UTC](https://bisq.community/t/how-bitsquare-would-deal-with-a-bu-hard-fork/1780 "2017-05-21T20:14:31Z")
Unfortunately I need to waste my time to react on the menace called Bitcoin Unlimited. So instead of being productive I have to write up here a statement and announcement how Bitsquare would deal with a potential hard fo… --- ## [Funding Wallet](https://bisq.community/t/funding-wallet/2052)
**Author:** [@mattychops](https://bisq.community/u/mattychops)\ **Replies:** 2\ **Last updated:** [May 21, 2017, 9:21am UTC](https://bisq.community/t/funding-wallet/2052 "2017-05-21T09:21:52Z")
I can't seem to find how to fund my wallet with USD in order to buy BTC and other altcoins. --- ## [Getting a Warning at Installation](https://bisq.community/t/getting-a-warning-at-installation/1895)
**Author:** [@mertimiks](https://bisq.community/u/mertimiks)\ **Replies:** 10\ **Last updated:** [May 20, 2017, 7:31pm UTC](https://bisq.community/t/getting-a-warning-at-installation/1895 "2017-05-20T19:31:14Z")
Why am I getting this warning during the installation? Warning the application could not startup after 4 minutes. You still did not get connected to the bitcoin network. --- ## [Restoring Wallet from Seed](https://bisq.community/t/restoring-wallet-from-seed/273)
**Author:** [@mirelo](https://bisq.community/u/mirelo)\ **Replies:** 11\ **Last updated:** [May 20, 2017, 11:41am UTC](https://bisq.community/t/restoring-wallet-from-seed/273 "2017-05-20T11:41:25Z")
I'm trying to restore my wallet from the seed but even after I enter the seed and creation date, the restore button won't enable. --- ## [Blockchain congestion forces us to a new release](https://bisq.community/t/blockchain-congestion-forces-us-to-a-new-release/2028)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 5\ **Last updated:** [May 19, 2017, 5:17pm UTC](https://bisq.community/t/blockchain-congestion-forces-us-to-a-new-release/2028 "2017-05-19T17:17:49Z")
Unfortunately we see the next wave of blockchain congestion. \> 140k unconfirmed transactions. In the current version we use fixed mining fee and this is even for normal transaction atm too low. If the transaction has… --- ## [Fee + dust output](https://bisq.community/t/fee-dust-output/2033)
**Author:** [@SD86gdns9H](https://bisq.community/u/SD86gdns9H)\ **Replies:** 5\ **Last updated:** [May 18, 2017, 11:12pm UTC](https://bisq.community/t/fee-dust-output/2033 "2017-05-18T23:12:46Z")
I have installed the latest version Bitsquare-64bit-0.4.9.9.2 I get the attached error message when I try to create a sell order. I don’t understand what it means. I am doing the same as I have done previously, but now … --- ## [BTC Wallet Problem](https://bisq.community/t/btc-wallet-problem/2036)
**Author:** [@fairNsquare](https://bisq.community/u/fairNsquare)\ **Replies:** 1\ **Last updated:** [May 18, 2017, 6:27pm UTC](https://bisq.community/t/btc-wallet-problem/2036 "2017-05-18T18:27:29Z")
Mac OS X here. To keep the story short, how do I bootstrap the bitcoin wallet? After this update, all my coin data is missing. My fault, not Bitsquare's.. Mac OS X Sierra --- ## [Bitsquare email addresses](https://bisq.community/t/bitsquare-email-addresses/2027)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 0\ **Last updated:** [May 17, 2017, 6:21pm UTC](https://bisq.community/t/bitsquare-email-addresses/2027 "2017-05-17T18:21:42Z")
As we get too much spam we removed the Bitsquare email addresses and point the people to the forum for questions and support requests. That reflects also better our community approach. --- ## [Error trying to confirm payment received](https://bisq.community/t/error-trying-to-confirm-payment-received/2022)
**Author:** [@Yellowtable](https://bisq.community/u/Yellowtable)\ **Replies:** 1\ **Last updated:** [May 16, 2017, 10:34pm UTC](https://bisq.community/t/error-trying-to-confirm-payment-received/2022 "2017-05-16T22:34:03Z")
I am trying to confirm payment received and getting an error. It says to report a bug. How do you report a bug? Is this the place? The error is: An error occurred at task: SignPayoutTx Exception message: trade.get… --- ## [Help me to start trading BTC](https://bisq.community/t/help-me-to-start-trading-btc/2019)
**Author:** [@paganoil](https://bisq.community/u/paganoil)\ **Replies:** 2\ **Last updated:** [May 16, 2017, 4:26pm UTC](https://bisq.community/t/help-me-to-start-trading-btc/2019 "2017-05-16T16:26:47Z")
Hello , wanted to ask some1 who can give a starter loan to start trading with BTC .. if its possible , I can provide ID card scan , Facebook page aaaand dnt know what u need more ?! --- ## [Java class not found after building for Fedora](https://bisq.community/t/java-class-not-found-after-building-for-fedora/2009)
**Author:** [@quad](https://bisq.community/u/quad)\ **Replies:** 3\ **Last updated:** [May 15, 2017, 7:06pm UTC](https://bisq.community/t/java-class-not-found-after-building-for-fedora/2009 "2017-05-15T19:06:16Z")
Hey, I’m using Fedora 24 and worked hard through the build.md file to try and make it work. After long and exhilirating messing around, fixing various weird problems, finally, I managed to get to the last step, and wrot… [Previous page](https://bisq.community/c/support/18.md?page=68) [Next page](https://bisq.community/c/support/18.md?page=70)