# Support **URL:** https://bisq.community/c/support/18.md?page=73 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 74 --- ## [Buyed 1 BTC but wrong IBAN, help](https://bisq.community/t/buyed-1-btc-but-wrong-iban-help/1012)
**Author:** [@Xabitsquare](https://bisq.community/u/Xabitsquare)\ **Replies:** 2\ **Last updated:** [December 15, 2016, 9:35pm UTC](https://bisq.community/t/buyed-1-btc-but-wrong-iban-help/1012 "2016-12-15T21:35:50Z")
Hello, I buyed 1 BTC and wanted to transfer the money over SEPA. But I am not able to transfer it because my Bank Account say that the IBAN is wrong and can not be processed. I have still 6 days... What can I do? --- ## [Bitcoin locked within offer are gone after harddrive failure](https://bisq.community/t/bitcoin-locked-within-offer-are-gone-after-harddrive-failure/993)
**Author:** [@kariomuschel](https://bisq.community/u/kariomuschel)\ **Replies:** 3\ **Last updated:** [December 12, 2016, 11:12am UTC](https://bisq.community/t/bitcoin-locked-within-offer-are-gone-after-harddrive-failure/993 "2016-12-12T11:12:47Z")
Hi there, I created a bitcoin-offer (0.5 bitcoin + securitydeposit +...) and a couple of minutes later my harddrive crashed... I reinstalled bitsquare and replaced the mainnet folder with my bitsquare backup (a couple … --- ## [App doesn't start on Windows 10](https://bisq.community/t/app-doesnt-start-on-windows-10/932)
**Author:** [@Hovado](https://bisq.community/u/Hovado)\ **Replies:** 11\ **Last updated:** [December 10, 2016, 7:59pm UTC](https://bisq.community/t/app-doesnt-start-on-windows-10/932 "2016-12-10T19:59:39Z")
Hi, I installed Bitsquare 0.4.9.8 on my Windows 10 Pro, JAVA build 1.8.0\_111-b14. However, the app doesn’t start (running as administrator). No window appears and and I don’t see any Bitsquare related processes in the t… --- ## [Stuck at "Connecting to Mainnet"](https://bisq.community/t/stuck-at-connecting-to-mainnet/977)
**Author:** [@gabriel](https://bisq.community/u/gabriel)\ **Replies:** 4\ **Last updated:** [December 9, 2016, 1:27am UTC](https://bisq.community/t/stuck-at-connecting-to-mainnet/977 "2016-12-09T01:27:53Z")
The first time I started up Bitsquare (latest, OS X) it got to 99% on the bar at the bottom of the window, then I had to shut it down and leave. Then I came to a different internet connection (with a static IP if that ma… --- ## [Buying bitcoin, bug and moderation issue](https://bisq.community/t/buying-bitcoin-bug-and-moderation-issue/981)
**Author:** [@MnM](https://bisq.community/u/MnM)\ **Replies:** 1\ **Last updated:** [December 8, 2016, 1:00pm UTC](https://bisq.community/t/buying-bitcoin-bug-and-moderation-issue/981 "2016-12-08T13:00:36Z")
I bought bitcoin and for I problem that I think is related to null deposit transaction bug I opened a support ticket, because the screen displayed that I had to wait for one confirmation but I couldn't even look at the t… --- ## [Problem with market price difference on Buy and Sell tabs](https://bisq.community/t/problem-with-market-price-difference-on-buy-and-sell-tabs/948)
**Author:** [@Rogier](https://bisq.community/u/Rogier)\ **Replies:** 2\ **Last updated:** [December 2, 2016, 3:18pm UTC](https://bisq.community/t/problem-with-market-price-difference-on-buy-and-sell-tabs/948 "2016-12-02T15:18:47Z")
At this very moment, if I switch back and forward between the Buy BTC and Sell BTC tabs in Bitsquare, I see: Buy BTC tab: BTC/EUR 681.24 Market price (ask) BitcoinAverage Sell BTC tab: BTC.EUR 697.78 Market pric… --- ## [Miner fees have risen, 0.2 mBTC could not be enough](https://bisq.community/t/miner-fees-have-risen-0-2-mbtc-could-not-be-enough/926)
**Author:** [@MnM](https://bisq.community/u/MnM)\ **Replies:** 4\ **Last updated:** [November 26, 2016, 10:51pm UTC](https://bisq.community/t/miner-fees-have-risen-0-2-mbtc-could-not-be-enough/926 "2016-11-26T22:51:54Z")
I've created a sell btc order yesterday and it was accepted, but the btc transaction doesn't have a confirmation, so we have to wait until then. I suppose you already know there is a lot of demand of transactions on the … --- ## [Issue with trade without Deposit tx ID](https://bisq.community/t/issue-with-trade-without-deposit-tx-id/910)
**Author:** [@Dworf](https://bisq.community/u/Dworf)\ **Replies:** 6\ **Last updated:** [November 20, 2016, 11:20pm UTC](https://bisq.community/t/issue-with-trade-without-deposit-tx-id/910 "2016-11-20T23:20:12Z")
I had an offer to sell a little amount of NAV that has been taken. But the taker information does not contain a deposit transaction id. Neither it gives me any information on the takers NAV address. Here is a screenshot… --- ## [Specific Banks (AU) - Cannot take the BTC buy offer?](https://bisq.community/t/specific-banks-au-cannot-take-the-btc-buy-offer/850)
**Author:** [@shrike](https://bisq.community/u/shrike)\ **Replies:** 7\ **Last updated:** [November 18, 2016, 1:53am UTC](https://bisq.community/t/specific-banks-au-cannot-take-the-btc-buy-offer/850 "2016-11-18T01:53:15Z")
Hi. There is an offer at the moment for specific banks that i cannot accept. My banking institution is one of the 3 in the list the offerer will accept. I created a new specific banks bitsquare account for this bank and… --- ## [How to rescan wallet?](https://bisq.community/t/how-to-rescan-wallet/885)
**Author:** [@AltF](https://bisq.community/u/AltF)\ **Replies:** 3\ **Last updated:** [November 15, 2016, 8:49pm UTC](https://bisq.community/t/how-to-rescan-wallet/885 "2016-11-15T20:49:47Z")
Hi, I am wondering if there is a way to force BitSquare to rescan its wallet for unspent inputs? I am specifically interested if it will either re-submit tx that have been dropped from the mempool or else (preferably) r… --- ## [Problem with Payment Method](https://bisq.community/t/problem-with-payment-method/889)
**Author:** [@sisco](https://bisq.community/u/sisco)\ **Replies:** 3\ **Last updated:** [November 14, 2016, 10:59pm UTC](https://bisq.community/t/problem-with-payment-method/889 "2016-11-14T22:59:59Z")
Hi I am having a problem which I am not able to solve, I think it is maybe a bug. I did my first trade selling BTC for Euros and I used National Bank Transfer now I want to do another trade also BTC to Euro and I want t… --- ## [Null deposit transaction ID](https://bisq.community/t/null-deposit-transaction-id/878)
**Author:** [@MnM](https://bisq.community/u/MnM)\ **Replies:** 3\ **Last updated:** [November 11, 2016, 2:00pm UTC](https://bisq.community/t/null-deposit-transaction-id/878 "2016-11-11T14:00:37Z")
I'm using 32bit version 0.4.9.7. An offer has been accepted and the deposit transaction, where my other part should deposit the bitcoins, is not shown. When I click to open the transaction on the block explorer it goes t… --- ## [Bitcoin Average Price difference](https://bisq.community/t/bitcoin-average-price-difference/661)
**Author:** [@geraldbaeck](https://bisq.community/u/geraldbaeck)\ **Replies:** 3\ **Last updated:** [November 10, 2016, 7:12pm UTC](https://bisq.community/t/bitcoin-average-price-difference/661 "2016-11-10T19:12:41Z")
Soemthing is currently odd with the price bitsquare uses. As of now the bitsquare price is around 550 Euros but Bitcoinaverage shows it araound 545 as does every other exchange. --- ## [Are Any of You Running Bitsquare on a Win 7 PC?](https://bisq.community/t/are-any-of-you-running-bitsquare-on-a-win-7-pc/868)
**Author:** [@iambitman](https://bisq.community/u/iambitman)\ **Replies:** 2\ **Last updated:** [November 8, 2016, 10:59am UTC](https://bisq.community/t/are-any-of-you-running-bitsquare-on-a-win-7-pc/868 "2016-11-08T10:59:36Z")
As I am still unable to get Bitsquare to work, I'm wondering if anyone successfully running it on a Windows 7 machine had to change browsers or make settings modifications that allowed Bitsquare to work whereas it didn't… --- ## [Lost access to buyer's address](https://bisq.community/t/lost-access-to-buyers-address/859)
**Author:** [@FallingKnife](https://bisq.community/u/FallingKnife)\ **Replies:** 2\ **Last updated:** [November 5, 2016, 3:26am UTC](https://bisq.community/t/lost-access-to-buyers-address/859 "2016-11-05T03:26:53Z")
I'm still new to Bitsquare trades, and probably prone to mistakes more than others. I accepted a trade (I'm selling Altcoin, Buyer selling Bitcoin). I copied the buyer's altcoin address, then clicked button to say that… --- ## [\[Suggestion\] Cash option](https://bisq.community/t/suggestion-cash-option/105)
**Author:** [@blocksize](https://bisq.community/u/blocksize)\ **Replies:** 17\ **Last updated:** [November 1, 2016, 3:49pm UTC](https://bisq.community/t/suggestion-cash-option/105 "2016-11-01T15:49:43Z")
It would be great to see a cash option in bitsquare since people do like privacy and cash has more privacy than SEPA. I really like the way how localbitcoins handles cash transactions. It works like this. The bitcoi… --- ## [0.4.9.5 Bug - Locked in trades display empty](https://bisq.community/t/0-4-9-5-bug-locked-in-trades-display-empty/569)
**Author:** [@BitConcerned](https://bisq.community/u/BitConcerned)\ **Replies:** 11\ **Last updated:** [October 21, 2016, 2:22pm UTC](https://bisq.community/t/0-4-9-5-bug-locked-in-trades-display-empty/569 "2016-10-21T14:22:49Z")
I was using 0.4.9.4. I had two sell trades accepted: The first for 0.1 BTC, I am awaiting payment to my bank, and showed 0.11 locked in trades (.01 deposit). The 2nd one for 0.034 BTC was completed successfully. A… --- ## [Cannot start application, stuck at connecting to tor - bad tor settings?](https://bisq.community/t/cannot-start-application-stuck-at-connecting-to-tor-bad-tor-settings/740)
**Author:** [@shrike](https://bisq.community/u/shrike)\ **Replies:** 8\ **Last updated:** [October 19, 2016, 1:22am UTC](https://bisq.community/t/cannot-start-application-stuck-at-connecting-to-tor-bad-tor-settings/740 "2016-10-19T01:22:44Z")
I decided ill try tor bridges. After a restart, i cannot start the bitsquare application. Stuck trying to connect to tor. Is there a way to reset network settings on the command line or modify a config file? Initiall… --- ## [Sending funds from built in wallet](https://bisq.community/t/sending-funds-from-built-in-wallet/723)
**Author:** [@shrike](https://bisq.community/u/shrike)\ **Replies:** 5\ **Last updated:** [October 6, 2016, 9:20pm UTC](https://bisq.community/t/sending-funds-from-built-in-wallet/723 "2016-10-06T21:20:05Z")
There has been a couple of instances where i have sent BTC to shapeshifter from the bitsquare wallet where it calculates what is to be sent to shapeshift, but after i confirm it, the wallet has actually sent .0001 extra … --- ## [Canceling a running trade](https://bisq.community/t/canceling-a-running-trade/697)
**Author:** [@geraldbaeck](https://bisq.community/u/geraldbaeck)\ **Replies:** 1\ **Last updated:** [September 28, 2016, 4:32pm UTC](https://bisq.community/t/canceling-a-running-trade/697 "2016-09-28T16:32:58Z")
So someone wanted to sell me BTC via SEPA. But the provided IBAN is not correct and there is no way to tell it to the seller, cancel the trade or contact an arbitrator. What can I do except wait for 8 days until the arbi… --- ## [Error when running raw java file](https://bisq.community/t/error-when-running-raw-java-file/685)
**Author:** [@coinstash](https://bisq.community/u/coinstash)\ **Replies:** 7\ **Last updated:** [September 27, 2016, 8:05am UTC](https://bisq.community/t/error-when-running-raw-java-file/685 "2016-09-27T08:05:22Z")
Hi guys. When I run java -jar gui/target/shaded.jar per the instructions in the git repository (build.md) I get an error popup: 'Couldn't generate key' Is this related to running in a non-standard location or hav… --- ## [Windows 32-bit executable build](https://bisq.community/t/windows-32-bit-executable-build/686)
**Author:** [@coinstash](https://bisq.community/u/coinstash)\ **Replies:** 8\ **Last updated:** [September 26, 2016, 5:35am UTC](https://bisq.community/t/windows-32-bit-executable-build/686 "2016-09-26T05:35:18Z")
I notice that in 32bitBuild.bat there is an instruction to: :: Copy gui/deploy.Bitsquare.jar file from mac build to windows Where do I get this if I don't have a Mac build?? And where is it copied to?? --- ## [Confusing Bitsquare UI](https://bisq.community/t/confusing-bitsquare-ui/72)
**Author:** [@test](https://bisq.community/u/test)\ **Replies:** 15\ **Last updated:** [September 24, 2016, 5:03pm UTC](https://bisq.community/t/confusing-bitsquare-ui/72 "2016-09-24T17:03:13Z")
Hey guys Sorry if my feedback is in the wrong forum. I love the idea of bitsquare and have updated to the latest version. I am a .NET developer and test automation specialist by trade, and would like to contribute to… --- ## [Bitsquare 0.4.9.6 freezing with high CPU utilization](https://bisq.community/t/bitsquare-0-4-9-6-freezing-with-high-cpu-utilization/676)
**Author:** [@in-cred-u-lous](https://bisq.community/u/in-cred-u-lous)\ **Replies:** 1\ **Last updated:** [September 24, 2016, 2:05am UTC](https://bisq.community/t/bitsquare-0-4-9-6-freezing-with-high-cpu-utilization/676 "2016-09-24T02:05:40Z")
It started with Bitsquare responding slowly to UI navigation. Let it run unattended for a few hours and found it was utilizing all cores: Tried first a clean shutdown. Waited 10 minutes and then did a KILL. It starte… --- ## [Price changes between starting and confirming offer](https://bisq.community/t/price-changes-between-starting-and-confirming-offer/195)
**Author:** [@cryptorials](https://bisq.community/u/cryptorials)\ **Replies:** 4\ **Last updated:** [September 24, 2016, 1:35am UTC](https://bisq.community/t/price-changes-between-starting-and-confirming-offer/195 "2016-09-24T01:35:53Z")
I just went to accept a trade offer which was set at a certain % from market price. I noticed that between starting the process and confirming my offer the market price change - but my trade still appeared to go through … --- ## [Negative feedback](https://bisq.community/t/negative-feedback/292)
**Author:** [@bitcoin](https://bisq.community/u/bitcoin)\ **Replies:** 5\ **Last updated:** [September 23, 2016, 12:53pm UTC](https://bisq.community/t/negative-feedback/292 "2016-09-23T12:53:11Z")
Hello, I am a big fan of decentralization and here is my first negative feedback of Bitsquare. On Openbazaar, the download page is very easy to understand: https://openbazaar.org/download.html , it is easy to find how … --- ## [New version 0.4.9.6 released](https://bisq.community/t/new-version-0-4-9-6-released/610)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 10\ **Last updated:** [September 15, 2016, 2:35pm UTC](https://bisq.community/t/new-version-0-4-9-6-released/610 "2016-09-15T14:35:10Z")
This release adds Faster Payments, a new payment method for the UK as well as improvements with existing payment methods. It comes also with an important bugfix, so please update as soon as possible. https://bitsquare.… --- ## [Offer and deposit disappeared](https://bisq.community/t/offer-and-deposit-disappeared/631)
**Author:** [@sebastian](https://bisq.community/u/sebastian)\ **Replies:** 2\ **Last updated:** [September 10, 2016, 1:40pm UTC](https://bisq.community/t/offer-and-deposit-disappeared/631 "2016-09-10T13:40:33Z")
I was testing bitsquare and placed a small offer(for 0.1 BTC) the next day the offer was gone and also the deposit. My deposit is now on an adress not in my bitsquare wallet https://www.blocktrail.com/BTC/address/13QZS… --- ## [Receiver address not valid](https://bisq.community/t/receiver-address-not-valid/622)
**Author:** [@Dworf](https://bisq.community/u/Dworf)\ **Replies:** 5\ **Last updated:** [September 9, 2016, 8:17am UTC](https://bisq.community/t/receiver-address-not-valid/622 "2016-09-09T08:17:00Z")
I just sold some XMR over Bitsquare. But the XMR address seems to be invalid. Since I am not a specialist on XMR I am not really sure about it. Here is the output of my local XMR simplewallet: 9yK2DTga14chA3kvNDKcHnQW… --- ## [Reserved funds in local wallet but can't do the trade - sell BTC for EUR](https://bisq.community/t/reserved-funds-in-local-wallet-but-cant-do-the-trade-sell-btc-for-eur/625)
**Author:** [@FONDS](https://bisq.community/u/FONDS)\ **Replies:** 2\ **Last updated:** [September 8, 2016, 9:02am UTC](https://bisq.community/t/reserved-funds-in-local-wallet-but-cant-do-the-trade-sell-btc-for-eur/625 "2016-09-08T09:02:50Z")
Hello I am new here on the platform and am trying to sell 0.5 BTC ... In my portfolio I see my open offer ... When I want to accept an offer and sell the BTC ... I try to transfer the funds from Bitsquare Wallet.. B… [Previous page](https://bisq.community/c/support/18.md?page=72) [Next page](https://bisq.community/c/support/18.md?page=74)