# Support **URL:** https://bisq.community/c/support/18.md?page=74 [Latest](https://bisq.community/latest.md) · [Categories](https://bisq.community/categories.md) **Page:** 75 --- ## [Synereo (AMP) Not Available in Offer Book](https://bisq.community/t/synereo-amp-not-available-in-offer-book/623)
**Author:** [@dougbebber](https://bisq.community/u/dougbebber)\ **Replies:** 3\ **Last updated:** [September 8, 2016, 1:02am UTC](https://bisq.community/t/synereo-amp-not-available-in-offer-book/623 "2016-09-08T01:02:10Z")
I created a new Synereo (AMP) altcoin account and saved the appropriate information, however, I don't see AMP listed in the Offer book page. How can I make AMP based offers? --- ## [Bitsquare + Tails v2.5](https://bisq.community/t/bitsquare-tails-v2-5/582)
**Author:** [@0x000](https://bisq.community/u/0x000)\ **Replies:** 2\ **Last updated:** [September 3, 2016, 8:17pm UTC](https://bisq.community/t/bitsquare-tails-v2-5/582 "2016-09-03T20:17:08Z")
Hi, i got some problems using bitsquare on tails-sticks. Tor browser connects with no problem,all websites and onion sites are available. On a desktop pc (no Tor installed) there is no problem to connect to Bitsquare. W… --- ## [Trades not settling?](https://bisq.community/t/trades-not-settling/593)
**Author:** [@BlueCustard](https://bisq.community/u/BlueCustard)\ **Replies:** 3\ **Last updated:** [September 2, 2016, 3:57pm UTC](https://bisq.community/t/trades-not-settling/593 "2016-09-02T15:57:42Z")
Hello, so I'm not sure what steps to take, I've made one buy and one sell and both trades have gone several days now after the fiat side has completed and the bitsquare trades have not settled. In the case of ae6ad4af I … --- ## [Vacations, bad internet](https://bisq.community/t/vacations-bad-internet/590)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 0\ **Last updated:** [September 2, 2016, 1:07am UTC](https://bisq.community/t/vacations-bad-internet/590 "2016-09-02T01:07:40Z")
Hi guys, as some of you know I am on vacations and unfortunately the internet here is pretty bad. So I will not be able to catch up with all the communication here. Also with dispute cases it might take a bit longer as … --- ## [Canadian dollar no longer lists](https://bisq.community/t/canadian-dollar-no-longer-lists/572)
**Author:** [@asperger514](https://bisq.community/u/asperger514)\ **Replies:** 6\ **Last updated:** [August 30, 2016, 11:54am UTC](https://bisq.community/t/canadian-dollar-no-longer-lists/572 "2016-08-30T11:54:10Z")
--- ## [Download page is now inside the Bitsquare web page](https://bisq.community/t/download-page-is-now-inside-the-bitsquare-web-page/531)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 0\ **Last updated:** [August 26, 2016, 2:37pm UTC](https://bisq.community/t/download-page-is-now-inside-the-bitsquare-web-page/531 "2016-08-26T14:37:53Z")
We have not a download page and detection of the operating system. The binaries are still hosted on Github. Thanks Dan for the work on that! --- ## [New version v0.4.9.3 is released](https://bisq.community/t/new-version-v0-4-9-3-is-released/418)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 18\ **Last updated:** [August 19, 2016, 9:40pm UTC](https://bisq.community/t/new-version-v0-4-9-3-is-released/418 "2016-08-19T21:40:18Z")
This release comes with several performance improvements and higher trading limits, as well as many new altcoins. https://github.com/bitsquare/bitsquare/releases/tag/v0.4.9.3 Release notes 0.4.9.3: \* Increase trade l… --- ## [So! What do you think about Bitsquare? Take our 2 min survey!](https://bisq.community/t/so-what-do-you-think-about-bitsquare-take-our-2-min-survey/394)
**Author:** [@juansgalt](https://bisq.community/u/juansgalt)\ **Replies:** 10\ **Last updated:** [August 19, 2016, 3:48am UTC](https://bisq.community/t/so-what-do-you-think-about-bitsquare-take-our-2-min-survey/394 "2016-08-19T03:48:55Z")
Hello! Everyone, We are looking to learn more about what Bitsquare users are most interested, what features they need the most and how we can improve and create a better experience for cryptocurrency users, like you a… --- ## [Tor off by default. Proxy non-configurable? Java is hard to trust](https://bisq.community/t/tor-off-by-default-proxy-non-configurable-java-is-hard-to-trust/471)
**Author:** [@bluerabbit](https://bisq.community/u/bluerabbit)\ **Replies:** 6\ **Last updated:** [August 18, 2016, 4:22pm UTC](https://bisq.community/t/tor-off-by-default-proxy-non-configurable-java-is-hard-to-trust/471 "2016-08-18T16:22:30Z")
The problem with java-based apps is that launching by doing "torsocks Bitsquare" does not work. Java apps uniquely have a problem with transparent proxies for some reason, and Bitsquare in particular fails to find the T… --- ## [Can I send to trade wallet directly from poloniex?](https://bisq.community/t/can-i-send-to-trade-wallet-directly-from-poloniex/476)
**Author:** [@ycepgoav](https://bisq.community/u/ycepgoav)\ **Replies:** 2\ **Last updated:** [August 15, 2016, 4:37pm UTC](https://bisq.community/t/can-i-send-to-trade-wallet-directly-from-poloniex/476 "2016-08-15T16:37:50Z")
I made an offer to sell BTC and receive XMR, the software asked me to deposit the full amount to the trade wallet, which I did, but I transferred it directly from my poloniex account. Is this a mistake? Can I get back my… --- ## [Bitsquare tutorial on Steemit](https://bisq.community/t/bitsquare-tutorial-on-steemit/415)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 5\ **Last updated:** [August 15, 2016, 8:22am UTC](https://bisq.community/t/bitsquare-tutorial-on-steemit/415 "2016-08-15T08:22:07Z")
@karnal has written a great tutorial on Steemit: Check it out - https://steemit.com/bitsquare/@karnal/decentralized-trading-guide-installation-and-initial-configuration --- ## [Possibility to raise 1 BTC buy/sell limit to 1.5 BTC ?!](https://bisq.community/t/possibility-to-raise-1-btc-buy-sell-limit-to-1-5-btc/456)
**Author:** [@trybtc](https://bisq.community/u/trybtc)\ **Replies:** 11\ **Last updated:** [August 13, 2016, 12:36pm UTC](https://bisq.community/t/possibility-to-raise-1-btc-buy-sell-limit-to-1-5-btc/456 "2016-08-13T12:36:30Z")
Bitcoin newbie here. I really like bitsquare so far, I have been using it for several days and have not come across any bugs yet. :slight\_smile: Would it be possible to raise the 1 BTC buy/sell limit to 1.5 BTC? My ban… --- ## [Trying to use testnet to reproduce a bug](https://bisq.community/t/trying-to-use-testnet-to-reproduce-a-bug/454)
**Author:** [@rik](https://bisq.community/u/rik)\ **Replies:** 4\ **Last updated:** [August 12, 2016, 5:40pm UTC](https://bisq.community/t/trying-to-use-testnet-to-reproduce-a-bug/454 "2016-08-12T17:40:49Z")
Hello all, I'm currently in a trade that's stuck becaue of a bug (will inform the arbitrator in about 10 hours). In the meantime I want to reproduce this bug on testnet. Unfortunately it can't find any peers (my two … --- ## [Altcoin deposits](https://bisq.community/t/altcoin-deposits/428)
**Author:** [@naok77](https://bisq.community/u/naok77)\ **Replies:** 3\ **Last updated:** [August 9, 2016, 5:57pm UTC](https://bisq.community/t/altcoin-deposits/428 "2016-08-09T17:57:45Z")
Hello, I try to understand how to create altcoins accounts in bitsquare? if I want to create XMR account, how can I do it? --- ## [Buying DASH - UI is misleading and confusing](https://bisq.community/t/buying-dash-ui-is-misleading-and-confusing/390)
**Author:** [@Dworf](https://bisq.community/u/Dworf)\ **Replies:** 3\ **Last updated:** [August 5, 2016, 9:22am UTC](https://bisq.community/t/buying-dash-ui-is-misleading-and-confusing/390 "2016-08-05T09:22:37Z")
in "Sell BTC" I press "create new offer for selling bitcoin (buying Dash)" but then it shows up in "Buy BTC" which is basically correct since I create an order to buy Dash and therefore sell BTC - but its unexpected i… --- ## [Translate the site to more languages](https://bisq.community/t/translate-the-site-to-more-languages/215)
**Author:** [@N3O](https://bisq.community/u/N3O)\ **Replies:** 5\ **Last updated:** [July 25, 2016, 5:48pm UTC](https://bisq.community/t/translate-the-site-to-more-languages/215 "2016-07-25T17:48:39Z")
We need birsquare in more languages. --- ## [Cant post New offer because bitcoinaverage is wrong!](https://bisq.community/t/cant-post-new-offer-because-bitcoinaverage-is-wrong/338)
**Author:** [@danilom](https://bisq.community/u/danilom)\ **Replies:** 1\ **Last updated:** [July 25, 2016, 5:43pm UTC](https://bisq.community/t/cant-post-new-offer-because-bitcoinaverage-is-wrong/338 "2016-07-25T17:43:45Z")
Hi, im trying to post a new offer to sell BTC in the VEF currency, but I CANT. Because the price in bitcoinaverage isnt the real price in the market in VEF, so when i set the price per BTC it says cant post an offer more… --- ## [Brazilian Banking System - Use of trade ID reference](https://bisq.community/t/brazilian-banking-system-use-of-trade-id-reference/331)
**Author:** [@claudiney](https://bisq.community/u/claudiney)\ **Replies:** 1\ **Last updated:** [July 24, 2016, 5:03pm UTC](https://bisq.community/t/brazilian-banking-system-use-of-trade-id-reference/331 "2016-07-24T17:03:02Z")
In brazilian banking system, national wire transfers (A.K.A "TED" or "Transferência Eletrônica Disponível" which means "Direct Wire Transfer") do not allow a sender write some text to be visible by the receiver. Said t… --- ## [New Bitsquare release 0.4.9 available](https://bisq.community/t/new-bitsquare-release-0-4-9-available/317)
**Author:** [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Replies:** 4\ **Last updated:** [July 22, 2016, 1:27pm UTC](https://bisq.community/t/new-bitsquare-release-0-4-9-available/317 "2016-07-22T13:27:05Z")
New Bitsquare release available! Please update as soon as possible to that new release. It comes with many new features and bugfixes. https://github.com/bitsquare/bitsquare/releases/tag/v0.4.9 New coins added: Et… --- ## [Restoring the wallet after forgetting the password](https://bisq.community/t/restoring-the-wallet-after-forgetting-the-password/313)
**Author:** [@JohannesW](https://bisq.community/u/JohannesW)\ **Replies:** 7\ **Last updated:** [July 17, 2016, 3:01pm UTC](https://bisq.community/t/restoring-the-wallet-after-forgetting-the-password/313 "2016-07-17T15:01:52Z")
First: Bitsqare rocks! I tried and used it last month and it worked perfectly well. I also like all the information given right in the program! Good job!. But now I have a problem. I forgot my password with which I encr… --- ## [Fidor Bank UK - Use of ID in Reference](https://bisq.community/t/fidor-bank-uk-use-of-id-in-reference/303)
**Author:** [@cryptorials](https://bisq.community/u/cryptorials)\ **Replies:** 9\ **Last updated:** [July 15, 2016, 9:25pm UTC](https://bisq.community/t/fidor-bank-uk-use-of-id-in-reference/303 "2016-07-15T21:25:17Z")
I just opened an account with Fidor Bank UK as it is supposed to be bitcoin-friendly, but in order to make a payment to my account in a 'timely' manner it says my Fidor ID must be included as the transaction reference. O… --- ## [Do users have a globally unique identifier (GUID)?](https://bisq.community/t/do-users-have-a-globally-unique-identifier-guid/297)
**Author:** [@BetterSquare](https://bisq.community/u/BetterSquare)\ **Replies:** 1\ **Last updated:** [July 12, 2016, 5:29pm UTC](https://bisq.community/t/do-users-have-a-globally-unique-identifier-guid/297 "2016-07-12T17:29:50Z")
I currently have offers across three different fiat currencies open. Would anyone be able to determine that those three come from the same user? It's not possible in the UI as far as I can tell, but what about someone … --- ## [Restoring from Seed](https://bisq.community/t/restoring-from-seed/293)
**Author:** [@mirelo](https://bisq.community/u/mirelo)\ **Replies:** 8\ **Last updated:** [July 12, 2016, 11:15am UTC](https://bisq.community/t/restoring-from-seed/293 "2016-07-12T11:15:58Z")
I restored my wallet from the seed in another computer but my balance didn't show up: only my transactions did. --- ## [Arbitrator Selection Ignored](https://bisq.community/t/arbitrator-selection-ignored/275)
**Author:** [@mirelo](https://bisq.community/u/mirelo)\ **Replies:** 9\ **Last updated:** [July 9, 2016, 2:34pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275 "2016-07-09T14:34:47Z")
I'm not being able to negotiate as the client complains I didn't select an arbitrator. However, when I go to the arbitrator selection screen, it shows a single arbitrator with both the checkboxes at its right and the bot… --- ## [Portable Bitsquare](https://bisq.community/t/portable-bitsquare/279)
**Author:** [@yasq](https://bisq.community/u/yasq)\ **Replies:** 2\ **Last updated:** [July 8, 2016, 12:39pm UTC](https://bisq.community/t/portable-bitsquare/279 "2016-07-08T12:39:25Z")
Is it possible to use Bitsquare from USB stick (Windows)? Is there an option to change the default location of the data directory? --- ## [I can not install deb package on Debian Jessie](https://bisq.community/t/i-can-not-install-deb-package-on-debian-jessie/211)
**Author:** [@wowwhy](https://bisq.community/u/wowwhy)\ **Replies:** 1\ **Last updated:** [June 21, 2016, 8:04am UTC](https://bisq.community/t/i-can-not-install-deb-package-on-debian-jessie/211 "2016-06-21T08:04:24Z")
I'm try to install deb package using dpkg, everything going fine, though i cant run bitsquare. xx @ debian: ~ $ sudo dpkg -i \* .deb Selecting previously deselected package bitsquare. (Reading database ... currently in… --- ## [Bug creating trade, can't create support ticket](https://bisq.community/t/bug-creating-trade-cant-create-support-ticket/185)
**Author:** [@riclas](https://bisq.community/u/riclas)\ **Replies:** 3\ **Last updated:** [May 28, 2016, 11:26pm UTC](https://bisq.community/t/bug-creating-trade-cant-create-support-ticket/185 "2016-05-28T23:26:57Z")
someone accepted my trade, it bugged out, a popup appeared (with several typos \[:slight\_smile:\] ) to ask support. I can't open a support ticket for the trade though. the only way i see right now is to wait for the trade … --- ## [Failed trade - how to get funds back?](https://bisq.community/t/failed-trade-how-to-get-funds-back/177)
**Author:** [@Hasenbein](https://bisq.community/u/Hasenbein)\ **Replies:** 3\ **Last updated:** [May 28, 2016, 11:25pm UTC](https://bisq.community/t/failed-trade-how-to-get-funds-back/177 "2016-05-28T23:25:29Z")
Hello, send 0.01 bitcoin too much than needed in a bitcoin sell trade, now the trade status is "failed"; under transactions I can see that the funds (0.01 btc too much) were received, then the fee off 0.001 has been subt… --- ## [How to withdraw ETH](https://bisq.community/t/how-to-withdraw-eth/184)
**Author:** [@BTCGambler](https://bisq.community/u/BTCGambler)\ **Replies:** 8\ **Last updated:** [May 28, 2016, 7:09pm UTC](https://bisq.community/t/how-to-withdraw-eth/184 "2016-05-28T19:09:07Z")
Hello, I'm relatively new to Bitsquare and the Bitcoin World in general. So, I bought couple of ETH with my bitcoins while using Bitsquare and it seems to worked fine. But I actually don't know how to withdraw those … --- ## [Font size option](https://bisq.community/t/font-size-option/160)
**Author:** [@Snap](https://bisq.community/u/Snap)\ **Replies:** 5\ **Last updated:** [May 26, 2016, 6:19pm UTC](https://bisq.community/t/font-size-option/160 "2016-05-26T18:19:50Z")
Hi everyone, could it be possible to have a font size option in the software so that we can increase (or decrease) the font size when needed? Regards [Previous page](https://bisq.community/c/support/18.md?page=73) [Next page](https://bisq.community/c/support/18.md?page=75)