# 15 days stuck

**URL:** <https://bisq.community/t/15-days-stuck/8520>\
**Category:** Support\
**Created:** [October 14, 2019, 3:05am UTC](https://bisq.community/t/15-days-stuck/8520 "2019-10-14T03:05:28Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Zanetti74](https://bisq.community/user_avatar/bisq.community/zanetti74/32/2402_2.png) [@Zanetti74](https://bisq.community/u/Zanetti74)\
**Post date:** [October 14, 2019, 3:05am UTC](https://bisq.community/t/15-days-stuck/8520/1 "2019-10-14T03:05:28Z")

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15 days with 4 transactions that where not confirmed by block chain. Arbit do nothing. What should I do? I am the seller.

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [October 14, 2019, 1:51pm UTC](https://bisq.community/t/15-days-stuck/8520/2 "2019-10-14T13:51:30Z")

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Your transactions may have had trouble being broadcast. It’s possibly related to these issues:

- [[ISSUE] Transaction not being broadcast](https://bisq.community/t/issue-transaction-not-being-broadcast/8135/4)
- [https://github.com/bisq-network/bisq/issues/3106](https://github.com/bisq-network/bisq/issues/3106)
- [https://github.com/bisq-network/bisq/issues/3306](https://github.com/bisq-network/bisq/issues/3306)

You can also [contact the arbitrators](https://bisq.community/t/arbitrators/8074/2) through email or the forum if you are having problems contacting them through the software.

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**Author:** ![Zanetti74](https://bisq.community/user_avatar/bisq.community/zanetti74/32/2402_2.png) [@Zanetti74](https://bisq.community/u/Zanetti74)\
**Post date:** [October 17, 2019, 1:18am UTC](https://bisq.community/t/15-days-stuck/8520/3 "2019-10-17T01:18:23Z")

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I don´t know what to do. Arbrit told “that has nothing to do with it, I see the transaction didn’t go through but that may be because you don’t have the latest version installed or your data directory is too big” and them he left the trade open. I have 4 trades open for + 16 days, I already pressed CNTRL + O to reopen but the arbit does nothing, I have them stuck and don´t know how to clear them. What should I do?

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [October 17, 2019, 5:33am UTC](https://bisq.community/t/15-days-stuck/8520/4 "2019-10-17T05:33:30Z")

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Are you the maker or taker on these trades? Are your transactions that are waiting for confirmation?

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [October 17, 2019, 5:55am UTC](https://bisq.community/t/15-days-stuck/8520/5 "2019-10-17T05:55:59Z")

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@Zanetti74 are all of your stuck trades using the same arbitrator? Can you point out [which one of the it is](https://bisq.community/t/arbitrators/8074)?

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**Author:** ![Zanetti74](https://bisq.community/user_avatar/bisq.community/zanetti74/32/2402_2.png) [@Zanetti74](https://bisq.community/u/Zanetti74)\
**Post date:** [October 17, 2019, 10:59am UTC](https://bisq.community/t/15-days-stuck/8520/6 "2019-10-17T10:59:12Z")

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1 is on 3 trades and other in 1 trade:  
lxtakb2itavzv5w7.onion:9999  
lxtakb2itavzv5w7.onion:9999  
lxtakb2itavzv5w7.onion:9999  
exihmfza5343eh7q.onion:9999

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<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [October 17, 2019, 3:56pm UTC](https://bisq.community/t/15-days-stuck/8520/7 "2019-10-17T15:56:43Z")

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lxtakb2itavzv5w7.onion:9999 is for @Arbitrator2 and you should be able to reach them here on the forum  
exihmfza5343eh7q.onion:9999 is for @keo and you should be able to reach them on their email [stibor@protonmail.com](mailto:stibor@protonmail.com)

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<div class="post-metadata">

**Author:** ![Zanetti74](https://bisq.community/user_avatar/bisq.community/zanetti74/32/2402_2.png) [@Zanetti74](https://bisq.community/u/Zanetti74)\
**Post date:** [October 17, 2019, 4:05pm UTC](https://bisq.community/t/15-days-stuck/8520/8 "2019-10-17T16:05:57Z")

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Thank´s. Just sent email to Keo and on Forum to the other one. I clicked on CTRL + o on these 4 stucked trades and sent the message to them.
