# Account Payment file unconfirmed

**URL:** <https://bisq.community/t/account-payment-file-unconfirmed/12772>\
**Category:** Support\
**Created:** [February 27, 2025, 8:09pm UTC](https://bisq.community/t/account-payment-file-unconfirmed/12772 "2025-02-27T20:09:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![usumaki](https://bisq.community/letter_avatar/usumaki/32/5_5575768a8748004e209b776fc1b2916d.png) [@usumaki](https://bisq.community/u/usumaki)\
**Post date:** [February 27, 2025, 8:09pm UTC](https://bisq.community/t/account-payment-file-unconfirmed/12772/1 "2025-02-27T20:09:45Z")

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I have import a payment file exported from other machine, and the Zelle account appears as unconfirmed

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**Author:** ![darawheelan](https://bisq.community/user_avatar/bisq.community/darawheelan/32/3431_2.png) [@darawheelan](https://bisq.community/u/darawheelan)\
**Post date:** [February 27, 2025, 10:20pm UTC](https://bisq.community/t/account-payment-file-unconfirmed/12772/2 "2025-02-27T22:20:49Z")

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Have you tried deleting it and adding it again?

Alternatively try exporting and re-importing it again.

If that does not work you might need to take a small trade to buy bitcoin to get it signed again.