# Account transfer from Bitsquare to Bisq not working

**URL:** <https://bisq.community/t/account-transfer-from-bitsquare-to-bisq-not-working/2418>\
**Category:** Support\
**Created:** [July 6, 2017, 2:36pm UTC](https://bisq.community/t/account-transfer-from-bitsquare-to-bisq-not-working/2418 "2017-07-06T14:36:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Dworf](https://bisq.community/user_avatar/bisq.community/dworf/32/147_2.png) [@Dworf](https://bisq.community/u/Dworf)\
**Post date:** [July 6, 2017, 2:36pm UTC](https://bisq.community/t/account-transfer-from-bitsquare-to-bisq-not-working/2418/1 "2017-07-06T14:36:32Z")

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I can export my altcoin and bank accounts from Bitsquare without problems. But if I want to imort them into Bisq the files disappear from the file system and nothing happens.

what can be the reason?

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**Author:** ![qbisq](https://bisq.community/user_avatar/bisq.community/qbisq/32/757_2.png) [@qbisq](https://bisq.community/u/qbisq)\
**Post date:** [July 6, 2017, 7:44pm UTC](https://bisq.community/t/account-transfer-from-bitsquare-to-bisq-not-working/2418/2 "2017-07-06T19:44:45Z")

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Yep, the new version is not backward compatible, you’ll need to re-configure your accounts…  
Welcome to the new bisq 🙂

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [July 6, 2017, 7:45pm UTC](https://bisq.community/t/account-transfer-from-bitsquare-to-bisq-not-working/2418/3 "2017-07-06T19:45:16Z")

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The data is not compatible. You need to setup accounts manually. Btc funds need to be sent with a tx, as wallet is different format (BIP 44).

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**Author:** ![sprks](https://bisq.community/user_avatar/bisq.community/sprks/32/2074_2.png) [@sprks](https://bisq.community/u/sprks)\
**Post date:** [July 7, 2017, 9:34am UTC](https://bisq.community/t/account-transfer-from-bitsquare-to-bisq-not-working/2418/4 "2017-07-07T09:34:03Z")

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[https://forum.bisq.io/t/notice-new-0-5-0-releas-not-backward-compatible/2372/2](https://forum.bisq.io/t/notice-new-0-5-0-releas-not-backward-compatible/2372/2)