# Account Verification and age issues

**URL:** <https://bisq.community/t/account-verification-and-age-issues/8939>\
**Category:** Support\
**Created:** [February 3, 2020, 8:11pm UTC](https://bisq.community/t/account-verification-and-age-issues/8939 "2020-02-03T20:11:10Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![TheBigCohooNah](https://bisq.community/letter_avatar/thebigcohoonah/32/5_5575768a8748004e209b776fc1b2916d.png) [@TheBigCohooNah](https://bisq.community/u/TheBigCohooNah)\
**Post date:** [February 3, 2020, 8:11pm UTC](https://bisq.community/t/account-verification-and-age-issues/8939/1 "2020-02-03T20:11:10Z")

</div>

Hello,  
I have having issues getting my trade limit raised. My account is much older than 2 months and have I completed several trades but my account still shows as unverified. Please see the image below for more information. How can I get my trade limit raised?

Thanks,

![image](https://bisq.community/uploads/default/original/2X/7/7565223830d631ac97f3abf077b113c45e41cdf0.png)

---

<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [February 3, 2020, 8:36pm UTC](https://bisq.community/t/account-verification-and-age-issues/8939/2 "2020-02-03T20:36:12Z")

</div>

Are you running the latest version?  
Account age mechanic has been changed to refer to account age, since the payment account has been singed, instead of time since creation.

PS: All support has officially moved to keybase on #support channel.

---

<div class="post-metadata">

**Author:** ![TheBigCohooNah](https://bisq.community/letter_avatar/thebigcohoonah/32/5_5575768a8748004e209b776fc1b2916d.png) [@TheBigCohooNah](https://bisq.community/u/TheBigCohooNah)\
**Post date:** [February 3, 2020, 8:43pm UTC](https://bisq.community/t/account-verification-and-age-issues/8939/3 "2020-02-03T20:43:45Z")

</div>

Yes I have updated to the latest version. I will move this over to keybase for further details.  
Thanks,
