# After restore bisq launch failure with error

**URL:** <https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820>\
**Category:** Support\
**Created:** [May 15, 2021, 9:08am UTC](https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820 "2021-05-15T09:08:17Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![admin461](https://bisq.community/user_avatar/bisq.community/admin461/32/3105_2.png) [@admin461](https://bisq.community/u/admin461)\
**Post date:** [May 15, 2021, 9:08am UTC](https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820/1 "2021-05-15T09:08:17Z")

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After restoring my ubuntu 20.04 LTS i can not launch bisq anymore with this error:  
bisq start com.google.protobuf.invalidprotocolBufferEception$…  
protocol message tag had invalid wire type.

A suggestionn was to delete old TOR files, which i dod 2x , to no avail.  
Please help! Feeling sad/w/o bisq 🙂  
Admin461

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**Author:** ![theowl](https://bisq.community/user_avatar/bisq.community/theowl/32/3001_2.png) [@theowl](https://bisq.community/u/theowl)\
**Post date:** [May 15, 2021, 9:22am UTC](https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820/2 "2021-05-15T09:22:45Z")

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I recommend posting the entire stack trace.

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**Author:** ![admin461](https://bisq.community/user_avatar/bisq.community/admin461/32/3105_2.png) [@admin461](https://bisq.community/u/admin461)\
**Post date:** [May 15, 2021, 9:51am UTC](https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820/3 "2021-05-15T09:51:45Z")

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I guess you mean the log?  
Or what is a stack trace (and where do i find it)? Could it be java induced? I had to install openjdk14, any good?  
Thanks for helping

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**Author:** ![admin461](https://bisq.community/user_avatar/bisq.community/admin461/32/3105_2.png) [@admin461](https://bisq.community/u/admin461)\
**Post date:** [May 15, 2021, 12:17pm UTC](https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820/4 "2021-05-15T12:17:14Z")

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Update: in the meantime i could naarov it down: starting bisq with an empty profile works fine, only after i use the old walletfile (replacing the new one with the old one bisq\_BTC.wallet), the error happens.  
what can be done? Don’t want to lose 5 Million:-)

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**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [May 15, 2021, 2:32pm UTC](https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820/5 "2021-05-15T14:32:02Z")

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Hi @admin461

Sorry to hear you are having some problems at the moment. I would recommend reaching out to support on Bisq’s Keybase: [Keybase](https://keybase.io/team/bisq)

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<div class="post-metadata">

**Author:** ![admin461](https://bisq.community/user_avatar/bisq.community/admin461/32/3105_2.png) [@admin461](https://bisq.community/u/admin461)\
**Post date:** [May 15, 2021, 3:14pm UTC](https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820/6 "2021-05-15T15:14:53Z")

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thanks, In the meantime i solved it, got my coins back and the accounts and aging, all good now

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**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [May 15, 2021, 4:55pm UTC](https://bisq.community/t/after-restore-bisq-launch-failure-with-error/10820/7 "2021-05-15T16:55:21Z")

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Glad it is sorted