# Arbitration help

**URL:** <https://bisq.community/t/arbitration-help/5262>\
**Category:** Support\
**Created:** [April 19, 2018, 1:46pm UTC](https://bisq.community/t/arbitration-help/5262 "2018-04-19T13:46:26Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![daniel1](https://bisq.community/letter_avatar/daniel1/32/5_5575768a8748004e209b776fc1b2916d.png) [@daniel1](https://bisq.community/u/daniel1)\
**Post date:** [April 19, 2018, 1:46pm UTC](https://bisq.community/t/arbitration-help/5262/1 "2018-04-19T13:46:26Z")

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Arbitrator didn’t understand well what i said and release bitcoin before i have my money. my bank need a paper from the buyer bank but i cannot do anything. please help

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**Author:** ![keo](https://bisq.community/letter_avatar/keo/32/5_5575768a8748004e209b776fc1b2916d.png) [@keo](https://bisq.community/u/keo)\
**Post date:** [April 19, 2018, 5:36pm UTC](https://bisq.community/t/arbitration-help/5262/2 "2018-04-19T17:36:20Z")

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What was the TradeID?

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**Author:** ![daniel1](https://bisq.community/letter_avatar/daniel1/32/5_5575768a8748004e209b776fc1b2916d.png) [@daniel1](https://bisq.community/u/daniel1)\
**Post date:** [April 20, 2018, 3:48pm UTC](https://bisq.community/t/arbitration-help/5262/3 "2018-04-20T15:48:40Z")

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m4ueqo-b2c44b8f-b12e-4cc0-9979-0fae3636d8a7-067

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**Author:** ![keo](https://bisq.community/letter_avatar/keo/32/5_5575768a8748004e209b776fc1b2916d.png) [@keo](https://bisq.community/u/keo)\
**Post date:** [April 22, 2018, 8:38am UTC](https://bisq.community/t/arbitration-help/5262/4 "2018-04-22T08:38:48Z")

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This is not my dispute. Chris Beams is the arbitrator.

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**Author:** ![cbeams](https://bisq.community/user_avatar/bisq.community/cbeams/32/3396_2.png) [@cbeams](https://bisq.community/u/cbeams)\
**Post date:** [April 22, 2018, 10:23am UTC](https://bisq.community/t/arbitration-help/5262/5 "2018-04-22T10:23:13Z")

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Yes, and @daniel1 has contacted me elsewhere. We’re dealing with it, thanks.