# Arbitrator not responding for over 4 days

**URL:** <https://bisq.community/t/arbitrator-not-responding-for-over-4-days/8317>\
**Category:** Support\
**Created:** [August 27, 2019, 9:57pm UTC](https://bisq.community/t/arbitrator-not-responding-for-over-4-days/8317 "2019-08-27T21:57:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bisquser](https://bisq.community/letter_avatar/bisquser/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisquser](https://bisq.community/u/bisquser)\
**Post date:** [August 27, 2019, 9:57pm UTC](https://bisq.community/t/arbitrator-not-responding-for-over-4-days/8317/1 "2019-08-27T21:57:08Z")

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opened a dispute because of non payment of zelle  
arbitrator: s6yrrpezc3zp6biy.onion:9999

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [August 27, 2019, 11:28pm UTC](https://bisq.community/t/arbitrator-not-responding-for-over-4-days/8317/2 "2019-08-27T23:28:38Z")

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Please re-open a dispue with cmd+o. There have benn network issues and can be that the arbitrator (@keo) did nit get your message.

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**Author:** ![zedzeroth](https://bisq.community/letter_avatar/zedzeroth/32/5_5575768a8748004e209b776fc1b2916d.png) [@zedzeroth](https://bisq.community/u/zedzeroth)\
**Post date:** [August 28, 2019, 1:38am UTC](https://bisq.community/t/arbitrator-not-responding-for-over-4-days/8317/3 "2019-08-28T01:38:18Z")

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Edit: Keo has responded on Bisq now. Thanks

I’m having a similar issue. No response from @keo for 5 days now. I’ve just tried reopening the dispute so hopefully that helps. Keo responded to an email 2 days ago saying that they couldn’t see my dispute but has not responded to any further emails since then. My bank have confirmed that my payment has been received by the recipient bank, and I have provided the relevant screenshots.