# Arbitrator Selection Ignored

**URL:** <https://bisq.community/t/arbitrator-selection-ignored/275>\
**Category:** Support\
**Created:** [July 5, 2016, 6:44pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275 "2016-07-05T18:44:40Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![mirelo](https://bisq.community/user_avatar/bisq.community/mirelo/32/111_2.png) [@mirelo](https://bisq.community/u/mirelo)\
**Post date:** [July 5, 2016, 6:44pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/1 "2016-07-05T18:44:40Z")

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I’m not being able to negotiate as the client complains I didn’t select an arbitrator. However, when I go to the arbitrator selection screen, it shows a single arbitrator with both the checkboxes at its right and the bottom (Auto select…) already checked.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [July 5, 2016, 7:15pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/2 "2016-07-05T19:15:32Z")

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Could you restart and check if you see then 2 arbitrators in the list? Then you should be able to open a dispute.

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**Author:** ![mirelo](https://bisq.community/user_avatar/bisq.community/mirelo/32/111_2.png) [@mirelo](https://bisq.community/u/mirelo)\
**Post date:** [July 7, 2016, 12:47pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/3 "2016-07-07T12:47:00Z")

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It eventually started to show two arbitrators, which enabled me to make my first transaction, and it all went smoothly. Congratulations for the great work.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [July 7, 2016, 7:10pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/4 "2016-07-07T19:10:35Z")

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Do you have the latest verison 0.4.8.1? There was an issue with the earlier version 0.4.8.

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**Author:** ![mirelo](https://bisq.community/user_avatar/bisq.community/mirelo/32/111_2.png) [@mirelo](https://bisq.community/u/mirelo)\
**Post date:** [July 8, 2016, 6:18pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/5 "2016-07-08T18:18:44Z")

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Yes, the client warned me about the problem, so I upgraded. I made the transaction using 0.4.8.1.

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**Author:** ![432](https://bisq.community/user_avatar/bisq.community/432/32/163_2.png) [@432](https://bisq.community/u/432)\
**Post date:** [July 9, 2016, 12:36pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/6 "2016-07-09T12:36:13Z")

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Oh…! This is my first trade and… I think I have the same problem! 😒

I have already upgraded the program but everything remains the same… What should I do?

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [July 9, 2016, 12:50pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/7 "2016-07-09T12:50:56Z")

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You mean the arbitrators selection does not show both selected? If so can you manually select both? If you have a failed trade because of that you can open a disput eby clicking ctrl+o or cmd+o when u have selceted the pending trade.

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**Author:** ![432](https://bisq.community/user_avatar/bisq.community/432/32/163_2.png) [@432](https://bisq.community/u/432)\
**Post date:** [July 9, 2016, 2:09pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/8 "2016-07-09T14:09:44Z")

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Because it is my first transaction, I dont know well the procedure.  
What happens now is that the error message still appears although both arbiters appear selected.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [July 9, 2016, 2:26pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/9 "2016-07-09T14:26:59Z")

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Did you try to open a dispute? If you select the trade and then click cmd+o or ctrl+o you should be able to open the dispute. If not, then please send me an email (manfred [at] bitsquare [dot] io) and I will assist you how to proceed.

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**Author:** ![432](https://bisq.community/user_avatar/bisq.community/432/32/163_2.png) [@432](https://bisq.community/u/432)\
**Post date:** [July 9, 2016, 2:34pm UTC](https://bisq.community/t/arbitrator-selection-ignored/275/10 "2016-07-09T14:34:47Z")

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But still left 20 hours for the transaction is completed. I do not want to harm the seller. (I’m buying)
