# @arbitrator1

**URL:** <https://bisq.community/t/arbitrator1/7217>\
**Category:** Support\
**Created:** [March 13, 2019, 1:15am UTC](https://bisq.community/t/arbitrator1/7217 "2019-03-13T01:15:17Z")\
**Posts on this page:** 10\
**Page:** 1

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**Post date:** [March 13, 2019, 1:15am UTC](https://bisq.community/t/arbitrator1/7217/1 "2019-03-13T01:15:18Z")

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I have not received BTC in trade at step 4  
ID trade: 04027848-2ae9da27-5984-493f-8d4c-91fe49aad3e7-094

Open a dispute through BISQ platform, but arbitrator has not yet contact me. Can anyone help?

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**Author:** ![m52go](https://bisq.community/letter_avatar/m52go/32/5_5575768a8748004e209b776fc1b2916d.png) [@m52go](https://bisq.community/u/m52go)\
**Post date:** [March 13, 2019, 1:33am UTC](https://bisq.community/t/arbitrator1/7217/2 "2019-03-13T01:33:15Z")

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@arbitrator1 i think this is you.

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**Post date:** [March 13, 2019, 1:42am UTC](https://bisq.community/t/arbitrator1/7217/3 "2019-03-13T01:42:10Z")

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The selected arbitrator in my ID trade is: urlujknbe7itmiwl.onion:9999

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [March 13, 2019, 10:43am UTC](https://bisq.community/t/arbitrator1/7217/4 "2019-03-13T10:43:09Z")

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If it hasn’t been 24h since the dispute is opened yet, then it might be that he was just not online. Otherwise he should respond here in time.

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**Post date:** [March 13, 2019, 10:47am UTC](https://bisq.community/t/arbitrator1/7217/5 "2019-03-13T10:47:11Z")

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makes sense… thanks

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**Post date:** [March 14, 2019, 12:05am UTC](https://bisq.community/t/arbitrator1/7217/6 "2019-03-14T00:05:24Z")

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I am wonder if there is another way of getting in touch with @arbitrator1…

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**Post date:** [March 14, 2019, 12:18pm UTC](https://bisq.community/t/arbitrator1/7217/8 "2019-03-14T12:18:19Z")

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My BISQ was down for the past 8hrs, I have re-opened the dispute with Ctrl-O while selecting the trade.

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**Post date:** [March 14, 2019, 12:23pm UTC](https://bisq.community/t/arbitrator1/7217/9 "2019-03-14T12:23:32Z")

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Still need to finish updating OS for another 15 min.

In the meantime, here is a screenshot:

 ![image](https://bisq.community/uploads/default/original/2X/f/fab156edf1e432b1dc53b3535cb6808cb66b5a8c.png)

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**Author:** ![arbitrator1](https://bisq.community/letter_avatar/arbitrator1/32/5_5575768a8748004e209b776fc1b2916d.png) [@arbitrator1](https://bisq.community/u/arbitrator1)\
**Post date:** [March 14, 2019, 9:34pm UTC](https://bisq.community/t/arbitrator1/7217/10 "2019-03-14T21:34:49Z")

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I see the dispute now but no message. Can you send it again? Do you have stable internet? We have a bit p2p network issues but still wondering that 2 messages from you did not arrive.

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**Post date:** [March 15, 2019, 1:02am UTC](https://bisq.community/t/arbitrator1/7217/11 "2019-03-15T01:02:35Z")

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@arbitrator1 All seems to work on my end and have reposted my original link.