# Attempted to buy and got error and btc gone

**URL:** <https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152>\
**Category:** Uncategorized\
**Created:** [July 28, 2019, 12:30am UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152 "2019-07-28T00:30:42Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Pel314](https://bisq.community/letter_avatar/pel314/32/5_5575768a8748004e209b776fc1b2916d.png) [@Pel314](https://bisq.community/u/Pel314)\
**Post date:** [July 28, 2019, 12:30am UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152/1 "2019-07-28T00:30:42Z")

</div>

Hello,

I attempted to make my first purchase and ran into an issue. It appears that the offer was taken by someone else before me. A message read:

WARNING  
An error occurred at task:ProcessOfferAvailibityResponse: Take offer attempt rejected because of: OFFER\_TAKEN

But now I have 0 BTC balance. What happened to my BTC and how do I get it back.

Thanks in advance for those who help.

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [July 28, 2019, 2:30am UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152/2 "2019-07-28T02:30:28Z")

</div>

Hello,

Start with [Resync SPV chain](https://docs.bisq.network/backup-recovery.html#resync-spv-chain). And then [Issue a reimbursement request for trading fees spent](https://github.com/bisq-network/support/blob/master/.github/ISSUE_TEMPLATE/reimbursement-template.md) in vain.

---

<div class="post-metadata">

**Author:** ![Pel314](https://bisq.community/letter_avatar/pel314/32/5_5575768a8748004e209b776fc1b2916d.png) [@Pel314](https://bisq.community/u/Pel314)\
**Post date:** [July 28, 2019, 2:57pm UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152/3 "2019-07-28T14:57:44Z")

</div>

Thank you, I had fixed the issue by restarting the program. I have successfully made another trade, but now I am stuck on “waiting for blockchain confirmation” since last night. Is this normal? What is the average time for confirmation to complete?

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [July 28, 2019, 3:16pm UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152/4 "2019-07-28T15:16:22Z")

</div>

Check to see if you can find the transaction in the blockchain.

---

<div class="post-metadata">

**Author:** ![Pel314](https://bisq.community/letter_avatar/pel314/32/5_5575768a8748004e209b776fc1b2916d.png) [@Pel314](https://bisq.community/u/Pel314)\
**Post date:** [July 28, 2019, 3:24pm UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152/5 "2019-07-28T15:24:01Z")

</div>

I clicked on the transaction Id and got a message “transaction not found” from blockstream.info.  
Is this what you mean? Also, when I move the cursor next to the transaction ID it states seen by 0 peers 0 confirmation.

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [July 28, 2019, 3:26pm UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152/6 "2019-07-28T15:26:12Z")

</div>

Please follow these steps [[ISSUE] Transaction not being broadcast](https://bisq.community/t/issue-transaction-not-being-broadcast/8135).  
And if you can open a dispute and alert the arbitrator of the problem.

---

<div class="post-metadata">

**Author:** ![Pel314](https://bisq.community/letter_avatar/pel314/32/5_5575768a8748004e209b776fc1b2916d.png) [@Pel314](https://bisq.community/u/Pel314)\
**Post date:** [July 28, 2019, 3:58pm UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152/7 "2019-07-28T15:58:06Z")

</div>

I did the resync spv chain and now the transaction id for that trade is empty. I have open a dispute, the arbitrator is s6yrrpezc3zp6biy.onion:9999

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [July 28, 2019, 4:06pm UTC](https://bisq.community/t/attempted-to-buy-and-got-error-and-btc-gone/8152/8 "2019-07-28T16:06:13Z")

</div>

These are the arbitrators handles: [Arbitrators](https://bisq.community/t/arbitrators/8074).