# Attempted to reimport wallet, both via backup and seed words

**URL:** <https://bisq.community/t/attempted-to-reimport-wallet-both-via-backup-and-seed-words/5184>\
**Category:** Support\
**Created:** [April 8, 2018, 8:36pm UTC](https://bisq.community/t/attempted-to-reimport-wallet-both-via-backup-and-seed-words/5184 "2018-04-08T20:36:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Allaun](https://bisq.community/user_avatar/bisq.community/allaun/32/1571_2.png) [@Allaun](https://bisq.community/u/Allaun)\
**Post date:** [April 8, 2018, 8:36pm UTC](https://bisq.community/t/attempted-to-reimport-wallet-both-via-backup-and-seed-words/5184/1 "2018-04-08T20:36:01Z")

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But nothing shows up in the value. Any suggestions? LTC wallet if it matters.

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [April 8, 2018, 9:50pm UTC](https://bisq.community/t/attempted-to-reimport-wallet-both-via-backup-and-seed-words/5184/2 "2018-04-08T21:50:15Z")

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Try deleting the SPV chain file in Settings and restarting the app twice.

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**Author:** ![Allaun](https://bisq.community/user_avatar/bisq.community/allaun/32/1571_2.png) [@Allaun](https://bisq.community/u/Allaun)\
**Post date:** [April 9, 2018, 2:25pm UTC](https://bisq.community/t/attempted-to-reimport-wallet-both-via-backup-and-seed-words/5184/3 "2018-04-09T14:25:49Z")

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I managed to get it working by installing bisq into a ubuntu virtual machine, setting it to LTC as base, then importing the unencrypted backup using the WIF key. (Edit: To VIEW your keys, press Alt+J and make sure you have show private keys selected.) Which, if anyone in the future is reading this, can be found by searching for the key listed in context=AVAILABLE, address=(generated this adddress for this specific example) LcZZ96pZPiv9qJQjRfoCtgD8SN4mCNzb9S. So, you can search for LcZZ96pZPiv9qJQjRfoCtgD8SN4mCNzb9S and it will look like this.

DeterministicKey{pub HEX=string of hex numbers and letters, priv HEX=more hex output, priv WIF=This is what you want usually. I imported it into the LTC version of electrum. (Electrum-LTC)