# Bisq 2 app not working

**URL:** <https://bisq.community/t/bisq-2-app-not-working/13832>\
**Category:** Support\
**Created:** [July 6, 2026, 7:26pm UTC](https://bisq.community/t/bisq-2-app-not-working/13832 "2026-07-06T19:26:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SourcreamLover](https://bisq.community/user_avatar/bisq.community/sourcreamlover/32/3579_2.png) [@SourcreamLover](https://bisq.community/u/SourcreamLover)\
**Post date:** [July 6, 2026, 7:26pm UTC](https://bisq.community/t/bisq-2-app-not-working/13832/1 "2026-07-06T19:26:29Z")

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Graphical window for Bisq 2 isn’t working. I can still see notifications coming through but the window doesn’t work. I already tried updating my graphic drivers and updating java. I also tried reinstalling Bisq 2 and using the installer wizard to repair it. In the attached image you can see that the app launches but the gui doesn’t work.

 ![image](https://bisq.community/uploads/default/original/2X/6/667205cedd381e37e60056d2d0968da4465b8939.png)

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**Author:** ![suddenwhipvapor](https://bisq.community/user_avatar/bisq.community/suddenwhipvapor/32/3291_2.png) [@suddenwhipvapor](https://bisq.community/u/suddenwhipvapor)\
**Post date:** [July 7, 2026, 8:27am UTC](https://bisq.community/t/bisq-2-app-not-working/13832/2 "2026-07-07T08:27:44Z")

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try renaming the data directory and see if with a brand new one it works

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**Author:** ![SourcreamLover](https://bisq.community/user_avatar/bisq.community/sourcreamlover/32/3579_2.png) [@SourcreamLover](https://bisq.community/u/SourcreamLover)\
**Post date:** [July 7, 2026, 8:53pm UTC](https://bisq.community/t/bisq-2-app-not-working/13832/3 "2026-07-07T20:53:36Z")

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I’ve already tried doing that and it didn’t fix the problem

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**Author:** ![suddenwhipvapor](https://bisq.community/user_avatar/bisq.community/suddenwhipvapor/32/3291_2.png) [@suddenwhipvapor](https://bisq.community/u/suddenwhipvapor)\
**Post date:** [July 9, 2026, 7:51am UTC](https://bisq.community/t/bisq-2-app-not-working/13832/4 "2026-07-09T07:51:13Z")

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I guess this is windows, we would need at the very minimum a report on your system details (os version, cpu, ram, graphic card) and logs, which you can share with us in a safe way on matrix at bisq.chat by contacting a support agent in DM