# Bisq crashes after synchronizing

**URL:** <https://bisq.community/t/bisq-crashes-after-synchronizing/6596>\
**Category:** Support\
**Created:** [November 13, 2018, 3:13pm UTC](https://bisq.community/t/bisq-crashes-after-synchronizing/6596 "2018-11-13T15:13:27Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![j709250](https://bisq.community/letter_avatar/j709250/32/6_22734026db12803ebb3e059622ac3534.png) [@j709250](https://bisq.community/u/j709250)\
**Post date:** [November 13, 2018, 3:13pm UTC](https://bisq.community/t/bisq-crashes-after-synchronizing/6596/1 "2018-11-13T15:13:27Z")

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Hey guys  
I start Bisq, let it synchronize and in the next window it instantly crashes.

Screenshot of crash:

 ![](https://bisq.community/uploads/default/original/2X/5/52e236b1a7ab67c3069e0aaf9b81865713df5af5.png)

I also noticed my CPU is going up to 100% because of it:

 ![](https://bisq.community/uploads/default/original/2X/7/73a7937702108879d461d204691de19308ffc52c.png)

I’m using Windows 7 64bit, no av software installed.

Thanks for help!

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [November 13, 2018, 3:51pm UTC](https://bisq.community/t/bisq-crashes-after-synchronizing/6596/2 "2018-11-13T15:51:48Z")

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You should probably check out the log file at “ **C:\Documents and Settings\username\AppData\Roaming\Bisq** ” for any errors.

Do you know how much RAM does your computer have?

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [November 13, 2018, 5:58pm UTC](https://bisq.community/t/bisq-crashes-after-synchronizing/6596/4 "2018-11-13T17:58:17Z")

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Can you download the lastest release (released yesterday)? There have been an issue with the amount of tradestatistic data downloaded and processed which is fixed in that release.

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**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/6_22734026db12803ebb3e059622ac3534.png) [@Homard](https://bisq.community/u/Homard)\
**Post date:** [November 13, 2018, 6:09pm UTC](https://bisq.community/t/bisq-crashes-after-synchronizing/6596/6 "2018-11-13T18:09:50Z")

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Can you look at the processes running on your PC ?  
(sorry I don’t remember the key combination for windows).  
This looks strongly like an AV issue.

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<div class="post-metadata">

**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/6_22734026db12803ebb3e059622ac3534.png) [@Homard](https://bisq.community/u/Homard)\
**Post date:** [November 13, 2018, 6:36pm UTC](https://bisq.community/t/bisq-crashes-after-synchronizing/6596/8 "2018-11-13T18:36:09Z")

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I notice a VPN manager running.  
Sometimes there are issues with Tor + VPN.  
Could you try without your VPN ?

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**Author:** ![djkillerbee](https://bisq.community/letter_avatar/djkillerbee/32/6_22734026db12803ebb3e059622ac3534.png) [@djkillerbee](https://bisq.community/u/djkillerbee)\
**Post date:** [April 6, 2021, 1:02am UTC](https://bisq.community/t/bisq-crashes-after-synchronizing/6596/10 "2021-04-06T01:02:07Z")

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same here i got 64gigs of ram and it shot my ram up into the yellow and crashes everytime I load it and I got a beast of a rig! no VPN nothing