# Bisq not allowing me to deposit?

**URL:** <https://bisq.community/t/bisq-not-allowing-me-to-deposit/10379>\
**Category:** Support\
**Created:** [February 8, 2021, 11:37pm UTC](https://bisq.community/t/bisq-not-allowing-me-to-deposit/10379 "2021-02-08T23:37:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![1ebbdf9827064e14d648](https://bisq.community/letter_avatar/1ebbdf9827064e14d648/32/6_22734026db12803ebb3e059622ac3534.png) [@1ebbdf9827064e14d648](https://bisq.community/u/1ebbdf9827064e14d648)\
**Post date:** [February 8, 2021, 11:37pm UTC](https://bisq.community/t/bisq-not-allowing-me-to-deposit/10379/1 "2021-02-08T23:37:50Z")

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Hey, I have accepted a trade and now there have been 2 confirmations. I have restarted Bisq, yet the app has not provided the information for me to deposit my fiat payment.

I am on a Mac and am using Bisq 1.5.5.

I am worried about getting into a dispute situation, what should I be doing right now?

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**Author:** ![1ebbdf9827064e14d648](https://bisq.community/letter_avatar/1ebbdf9827064e14d648/32/6_22734026db12803ebb3e059622ac3534.png) [@1ebbdf9827064e14d648](https://bisq.community/u/1ebbdf9827064e14d648)\
**Post date:** [February 8, 2021, 11:39pm UTC](https://bisq.community/t/bisq-not-allowing-me-to-deposit/10379/2 "2021-02-08T23:39:16Z")

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I also confirmed that all transactions involved in the trade have at least 2 confirmations except the final payout transaction

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**Author:** ![1ebbdf9827064e14d648](https://bisq.community/letter_avatar/1ebbdf9827064e14d648/32/6_22734026db12803ebb3e059622ac3534.png) [@1ebbdf9827064e14d648](https://bisq.community/u/1ebbdf9827064e14d648)\
**Post date:** [February 8, 2021, 11:55pm UTC](https://bisq.community/t/bisq-not-allowing-me-to-deposit/10379/3 "2021-02-08T23:55:09Z")

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I can technically see the bank details, but without being able to see the “I have paid” button, I don’t want to send anything just to find out that I can’t complete the trade.

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [February 9, 2021, 9:52am UTC](https://bisq.community/t/bisq-not-allowing-me-to-deposit/10379/4 "2021-02-09T09:52:15Z")

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If your trade is still at 1st step of the trade, do a [SPV resync](https://bisq.wiki/Delete_and_resync_SPV_file)