# Bisq not opening

**URL:** <https://bisq.community/t/bisq-not-opening/4720>\
**Category:** Support\
**Created:** [February 6, 2018, 4:18pm UTC](https://bisq.community/t/bisq-not-opening/4720 "2018-02-06T16:18:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SAjac](https://bisq.community/letter_avatar/sajac/32/5_5575768a8748004e209b776fc1b2916d.png) [@SAjac](https://bisq.community/u/SAjac)\
**Post date:** [February 6, 2018, 4:18pm UTC](https://bisq.community/t/bisq-not-opening/4720/1 "2018-02-06T16:18:58Z")

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I have been opening Bisq normally over the past weeks.

This morning I opened and did a trade of buying BTC

Then my computer crashed and when I rebooted and tried to open Bisq it gives me an error saying if I have problems opening Tor I should use bridges.

Any advice?

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [February 6, 2018, 4:36pm UTC](https://bisq.community/t/bisq-not-opening/4720/2 "2018-02-06T16:36:01Z")

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You could try clicking the button to delete outdated Tor files if you are running the latest Bisq version, if you are not, then you should update.

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<div class="post-metadata">

**Author:** ![SAjac](https://bisq.community/letter_avatar/sajac/32/5_5575768a8748004e209b776fc1b2916d.png) [@SAjac](https://bisq.community/u/SAjac)\
**Post date:** [February 6, 2018, 4:43pm UTC](https://bisq.community/t/bisq-not-opening/4720/3 "2018-02-06T16:43:17Z")

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thanks I uninstalled and installed again and now it works