# Bisq wallet address invalid/can't receive BTC

**URL:** <https://bisq.community/t/bisq-wallet-address-invalid-cant-receive-btc/10054>\
**Category:** Support\
**Created:** [December 11, 2020, 7:55pm UTC](https://bisq.community/t/bisq-wallet-address-invalid-cant-receive-btc/10054 "2020-12-11T19:55:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jrpressley](https://bisq.community/letter_avatar/jrpressley/32/6_22734026db12803ebb3e059622ac3534.png) [@jrpressley](https://bisq.community/u/jrpressley)\
**Post date:** [December 11, 2020, 7:55pm UTC](https://bisq.community/t/bisq-wallet-address-invalid-cant-receive-btc/10054/1 "2020-12-11T19:55:27Z")

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I cannot receive BTC from my source because they say my Bisc wallet address is invalid, because it starts with B and not 1.

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**Author:** ![tieck](https://bisq.community/letter_avatar/tieck/32/6_22734026db12803ebb3e059622ac3534.png) [@tieck](https://bisq.community/u/tieck)\
**Post date:** [December 12, 2020, 2:54pm UTC](https://bisq.community/t/bisq-wallet-address-invalid-cant-receive-btc/10054/2 "2020-12-12T14:54:42Z")

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Bitcoin addresses can start with 1, 3 or bc1, but not all wallet software support all address formats. Especially bc1 (=Segwit) is not always supported.

What do you mean by source? Is that a third party that should send you bitcoins to your Bisq wallet?

You may generate a new address starting with 1 in Bisq when uncheck “Native segwit format” and clicking “Generate new Address” in the Tab Funds\>Receive Funds.