# Bisq won't start in Ubuntu 16.04

**URL:** <https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186>\
**Category:** Support\
**Created:** [April 8, 2018, 9:45pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186 "2018-04-08T21:45:00Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![JMW](https://bisq.community/letter_avatar/jmw/32/5_5575768a8748004e209b776fc1b2916d.png) [@JMW](https://bisq.community/u/JMW)\
**Post date:** [April 8, 2018, 9:45pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/1 "2018-04-08T21:45:00Z")

</div>

Hello @ all,

I use Ubuntu 16.04. LTS 32 bit, downloaded Bisq-32bit-0.6.7.deb, installation went without problems but it won’t start. When I click the icon it loads for a while and then simply nothing happens.

Any ideas?

Many thx!

---

<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [April 8, 2018, 9:52pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/2 "2018-04-08T21:52:30Z")

</div>

You can try looking at the logs for errors.  
You can find it in your data directory that under **.local/share/Bisq** in your home directory.

---

<div class="post-metadata">

**Author:** ![JMW](https://bisq.community/letter_avatar/jmw/32/5_5575768a8748004e209b776fc1b2916d.png) [@JMW](https://bisq.community/u/JMW)\
**Post date:** [April 8, 2018, 9:57pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/3 "2018-04-08T21:57:55Z")

</div>

> [@alexej996](#):
>
> .local/share/Bisq

Thx. There is no .local/share/Bisq in my home directory. Maybe the installation did indeed not go without problems? But there was no error, nothing.

---

<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [April 8, 2018, 11:31pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/4 "2018-04-08T23:31:49Z")

</div>

Is there .local/share directory in your home directory?  
Or is just Bisq folder inside it missing?

Keep in mind that directories starting with a dot are hidden, so you need to manually open them, for example with a command line.

---

<div class="post-metadata">

**Author:** ![JMW](https://bisq.community/letter_avatar/jmw/32/5_5575768a8748004e209b776fc1b2916d.png) [@JMW](https://bisq.community/u/JMW)\
**Post date:** [April 9, 2018, 6:01am UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/5 "2018-04-09T06:01:23Z")

</div>

There ist a .local/share in the home directory, but the Bisq folder is missing.

---

<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [April 9, 2018, 12:30pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/6 "2018-04-09T12:30:28Z")

</div>

That is very odd. Try running it from a command-line and look for any errors in the output while Bisq loads in the background.

You can run Bisq from a command-line by going to **/opt/Bisq** and running **./Bisq**

---

<div class="post-metadata">

**Author:** ![JMW](https://bisq.community/letter_avatar/jmw/32/5_5575768a8748004e209b776fc1b2916d.png) [@JMW](https://bisq.community/u/JMW)\
**Post date:** [April 10, 2018, 7:19pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/7 "2018-04-10T19:19:02Z")

</div>

I get this error:

“Segmentation fault (core dumped)”

---

<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [April 10, 2018, 7:52pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/8 "2018-04-10T19:52:42Z")

</div>

Wow, that is a serious and odd issue.  
We only had that issue once with Bisq, due to some error in Ubuntu’s operating system that was fixed later with and update.

I doubt this issue has much to do with Bisq itself, perhaps it is an issue with running Java applications on your system in general, but I could be wrong.

Best I can advise you is to update your system really. Sorry about that 🙂

---

<div class="post-metadata">

**Author:** ![JMW](https://bisq.community/letter_avatar/jmw/32/5_5575768a8748004e209b776fc1b2916d.png) [@JMW](https://bisq.community/u/JMW)\
**Post date:** [April 10, 2018, 8:54pm UTC](https://bisq.community/t/bisq-wont-start-in-ubuntu-16-04/5186/9 "2018-04-10T20:54:15Z")

</div>

Thx for the help anyway. Maybe I’ll update and try again in the future.
