# Blank Trade Screen **URL:** \ **Category:** Support\ **Created:** [June 12, 2019, 11:50pm UTC](https://bisq.community/t/blank-trade-screen/7855 "2019-06-12T23:50:33Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sleeper](https://bisq.community/letter_avatar/sleeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@sleeper](https://bisq.community/u/sleeper)\ **Post date:** [June 12, 2019, 11:50pm UTC](https://bisq.community/t/blank-trade-screen/7855/1 "2019-06-12T23:50:33Z")
Hi I have this screen on the my Maker side of the trade. I’m running Ubuntu 18.04.2 with the latest version of Bisq. I’m in touch with Arbitrator and they suggested I purge and re sync SPV (updated, upgraded and rebooted OS) which I’ve done and the trade screen didn’t change. Any suggestions? I’ve also tried the non local BTC node. Thanks! ![Screenshot](https://bisq.community/uploads/default/original/2X/6/657d490455ee490346136a8aa9a6913a5236a9c3.png) ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [June 13, 2019, 7:47am UTC](https://bisq.community/t/blank-trade-screen/7855/2 "2019-06-13T07:47:00Z")
Hi @sleeper , Did you have successfull trades before this one ? or is this attempt your first ? ---
**Author:** ![sleeper](https://bisq.community/letter_avatar/sleeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@sleeper](https://bisq.community/u/sleeper)\ **Post date:** [June 13, 2019, 12:31pm UTC](https://bisq.community/t/blank-trade-screen/7855/3 "2019-06-13T12:31:34Z")
Yes, I have trading before and after this without issue. ---
**Author:** ![sleeper](https://bisq.community/letter_avatar/sleeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@sleeper](https://bisq.community/u/sleeper)\ **Post date:** [June 13, 2019, 4:19pm UTC](https://bisq.community/t/blank-trade-screen/7855/4 "2019-06-13T16:19:55Z")
Just to update, The Arb closed the trade and reversed the deposits. ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [June 13, 2019, 10:03pm UTC](https://bisq.community/t/blank-trade-screen/7855/5 "2019-06-13T22:03:16Z")
If the issue continues you might need to switch to a new data direcotry. ---
**Author:** ![sleeper](https://bisq.community/letter_avatar/sleeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@sleeper](https://bisq.community/u/sleeper)\ **Post date:** [June 15, 2019, 1:44pm UTC](https://bisq.community/t/blank-trade-screen/7855/6 "2019-06-15T13:44:49Z")
Yes, I am currently. After posting I tried to do another trade and withdrawal and the wallet errored and the interface froze and became unusable. I had a recent backup so I was able to transfer my Bisq coins to a new Bisq wallet/data directory. I was also able to use my old wallet seed to do a restore via electrum. Overall it was no fun. I had several hundred transactions in that wallet so I think was the issue. Going forward I am going swap new wallets in before wallet size becomes an issue. ---
**Author:** ![sleeper](https://bisq.community/letter_avatar/sleeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@sleeper](https://bisq.community/u/sleeper)\ **Post date:** [July 14, 2019, 2:24pm UTC](https://bisq.community/t/blank-trade-screen/7855/7 "2019-07-14T14:24:20Z")
This issue (blank trade screen) has popped up again for me and a fresh data directory. Is their directions for uninstall/reinstall the Bisq app? I can’t seem to uninstall and reinstall in Ubuntu 18.04. Thanks ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [July 14, 2019, 2:52pm UTC](https://bisq.community/t/blank-trade-screen/7855/8 "2019-07-14T14:52:58Z")
There will be a new Bisq version very nextly, probably coming monday or tuesday. This would be a good opportunity to install this new version. Wait until the new download is proposed in your current Bisq appli and do it. If you have 0 open trade, open dispute, etc, this would be a plus to start over with a max fresh installation. Your issue is however quite a strange one. If the new install doesn’t solve it, please keep us informed.