# BTC stuck in escrow / arbitrator unresponsive **URL:** \ **Category:** Support\ **Created:** [May 14, 2019, 7:58pm UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669 "2019-05-14T19:58:38Z")\ **Posts on this page:** 11\ **Page:** 2
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [May 26, 2019, 4:50pm UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/21 "2019-05-26T16:50:12Z")
Currently the protocol doesn’t support automatic unlocking of funds after a time period, but you can make a proposal on [GitHub](https://github.com/bisq-network/proposals/issues) and submit it under DAO-\>Governance inside Bisq. ---
**Author:** ![rgaetan](https://bisq.community/letter_avatar/rgaetan/32/6_22734026db12803ebb3e059622ac3534.png) [@rgaetan](https://bisq.community/u/rgaetan)\ **Post date:** [June 15, 2019, 11:14am UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/22 "2019-06-15T11:14:54Z")
Just to let you known my transaction is also stuck. I believe the arbitrator is @cbeams Anything that can be done about it? ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/6_22734026db12803ebb3e059622ac3534.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [June 15, 2019, 12:34pm UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/23 "2019-06-15T12:34:06Z")
@rgaetan , @cbeams is no more arbitrator since a long time. Please, indicate the onion address of your arbitrator. ---
**Author:** ![rgaetan](https://bisq.community/letter_avatar/rgaetan/32/6_22734026db12803ebb3e059622ac3534.png) [@rgaetan](https://bisq.community/u/rgaetan)\ **Post date:** [June 16, 2019, 1:35pm UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/24 "2019-06-16T13:35:06Z")
@Homard Yes of course. It’s swfmgmb2aoyqxkte.onion and the trade id is 4276391-f006a64c-132c-43f3-8bc4-20e0807e2b7a-070. Thank you. ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/6_22734026db12803ebb3e059622ac3534.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [June 16, 2019, 4:25pm UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/25 "2019-06-16T16:25:36Z")
> [@rgaetan](#): > > It’s [swfmgmb2aoyqxkte.onion](http://swfmgmb2aoyqxkte.onion) and the trade id is 4276391-f006a64c-132c-43f3-8bc4-20e0807e2b7a-070. This is indeed @cbeams onion address. So it must concern a very old trade and an old version of the application. What is the date of the trade please ? And which is the Bisq version concerned ? I ping @Arbitrator2 to see if he can do something with your case. ---
**Author:** ![rgaetan](https://bisq.community/letter_avatar/rgaetan/32/6_22734026db12803ebb3e059622ac3534.png) [@rgaetan](https://bisq.community/u/rgaetan)\ **Post date:** [June 17, 2019, 8:11am UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/26 "2019-06-17T08:11:18Z")
The date of the trade is Jul 8, 2018. It is an old trade indeed. I 've lost hope of retrieving my funds but if anything can be done that would be great. The bisq version I am running is 1.1.2. Thank’s so much @Homard! ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [June 18, 2019, 10:08am UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/27 "2019-06-18T10:08:54Z")
What is the deposit tx ID? ---
**Author:** ![rgaetan](https://bisq.community/letter_avatar/rgaetan/32/6_22734026db12803ebb3e059622ac3534.png) [@rgaetan](https://bisq.community/u/rgaetan)\ **Post date:** [June 18, 2019, 11:29am UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/28 "2019-06-18T11:29:38Z")
> [@rgaetan](#): > > sure. 1874aef30ab8670aea8849a280e077c9e4a5f3337a05b685ad597fc6339f84ad Hi @ManfredKarrer , It’s the same trade as above. I reposted it because the trade is still stuck… ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [June 18, 2019, 7:25pm UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/29 "2019-06-18T19:25:33Z")
The old arbitrator app might not be able to catch up anymore as arbitrators have lots of transactions and BitcoinJ cannot deal well with that. Will see if I can help… ---
**Author:** ![Andrea69](https://bisq.community/letter_avatar/andrea69/32/6_22734026db12803ebb3e059622ac3534.png) [@Andrea69](https://bisq.community/u/Andrea69)\ **Post date:** [October 27, 2019, 9:52pm UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/30 "2019-10-27T21:52:03Z")
Hi @ManfredKarrer, a trade was done correctly on October 2nd, but the seller was unable to unlock the wallet. I asked the referee for assistance on 3 October, which he proposed immediately after opening the tiket, but then he never saw himself again. I have tried several times to request his intervention, but he has not intervened. The trade is BVPXNGM-a9918b03-358f-4e1e-90e0-7fbe29360e2a-117 The arbitrator/mediator is lxtakb2itavzv5w7.onion:9999 / exihmfza5343eh7q.onion:9999 ---
**Author:** ![Hugues](https://bisq.community/letter_avatar/hugues/32/6_22734026db12803ebb3e059622ac3534.png) [@Hugues](https://bisq.community/u/Hugues)\ **Post date:** [December 18, 2019, 6:23pm UTC](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669/31 "2019-12-18T18:23:11Z")
It seems the system is not realy decentralized. In a decentralized system there is no need for any middlemen. That’s the problem with real people. If they do not play the role of arbitrator anymore, than you are left behind. The system needs to be fine tuned. [Previous page](https://bisq.community/t/btc-stuck-in-escrow-arbitrator-unresponsive/7669.md?page=1)