# Bug creating trade, can't create support ticket **URL:** \ **Category:** Support\ **Created:** [May 28, 2016, 6:35pm UTC](https://bisq.community/t/bug-creating-trade-cant-create-support-ticket/185 "2016-05-28T18:35:46Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![riclas](https://bisq.community/user_avatar/bisq.community/riclas/32/27_2.png) [@riclas](https://bisq.community/u/riclas)\ **Post date:** [May 28, 2016, 6:35pm UTC](https://bisq.community/t/bug-creating-trade-cant-create-support-ticket/185/1 "2016-05-28T18:35:46Z")
someone accepted my trade, it bugged out, a popup appeared (with several typos 🙂 ) to ask support. I can’t open a support ticket for the trade though. the only way i see right now is to wait for the trade timeout, which is painful for the trader with the locked funds. ---
**Author:** ![alf](https://bisq.community/letter_avatar/alf/32/5_5575768a8748004e209b776fc1b2916d.png) [@alf](https://bisq.community/u/alf)\ **Post date:** [May 28, 2016, 7:01pm UTC](https://bisq.community/t/bug-creating-trade-cant-create-support-ticket/185/2 "2016-05-28T19:01:04Z")
select trade and press cmd + o ---
**Author:** ![riclas](https://bisq.community/user_avatar/bisq.community/riclas/32/27_2.png) [@riclas](https://bisq.community/u/riclas)\ **Post date:** [May 28, 2016, 7:12pm UTC](https://bisq.community/t/bug-creating-trade-cant-create-support-ticket/185/3 "2016-05-28T19:12:50Z")
thanks. it’s ctrl + o on windows. i thought there would be a button for this, but i guess it’s hidden for debug only. ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [May 28, 2016, 11:26pm UTC](https://bisq.community/t/bug-creating-trade-cant-create-support-ticket/185/4 "2016-05-28T23:26:57Z")
If the software detect the error u get displayed the button, otherwise u can use the key combination.