# Buyer disappeared, when can I have my deposit back?

**URL:** <https://bisq.community/t/buyer-disappeared-when-can-i-have-my-deposit-back/8704>\
**Category:** Support\
**Created:** [November 11, 2019, 8:27pm UTC](https://bisq.community/t/buyer-disappeared-when-can-i-have-my-deposit-back/8704 "2019-11-11T20:27:23Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![hdante](https://bisq.community/letter_avatar/hdante/32/5_5575768a8748004e209b776fc1b2916d.png) [@hdante](https://bisq.community/u/hdante)\
**Post date:** [November 11, 2019, 8:27pm UTC](https://bisq.community/t/buyer-disappeared-when-can-i-have-my-deposit-back/8704/1 "2019-11-11T20:27:23Z")

</div>

Hello, I have a question about the new trading protocol for the case when the buyer stops responding. Since the new multisig transaction requires 2-2 confirmation and the buyer is gone, is it possible for me to trigger the arbitration transaction early ? If not I’ll have to wait for 20 days with my deposit stuck.

---

<div class="post-metadata">

**Author:** ![ZeroTax](https://bisq.community/letter_avatar/zerotax/32/5_5575768a8748004e209b776fc1b2916d.png) [@ZeroTax](https://bisq.community/u/ZeroTax)\
**Post date:** [November 11, 2019, 9:08pm UTC](https://bisq.community/t/buyer-disappeared-when-can-i-have-my-deposit-back/8704/2 "2019-11-11T21:08:16Z")

</div>

They are technically lost forever if he doesn’t return. I’ve seen no official documentation on how to handle this. But as always a personal talk with the arbitrator spending Bisq’s earnings via him may resolve it. Safe or a joke? You choose!

---

<div class="post-metadata">

**Author:** ![hdante](https://bisq.community/letter_avatar/hdante/32/5_5575768a8748004e209b776fc1b2916d.png) [@hdante](https://bisq.community/u/hdante)\
**Post date:** [November 11, 2019, 11:24pm UTC](https://bisq.community/t/buyer-disappeared-when-can-i-have-my-deposit-back/8704/3 "2019-11-11T23:24:44Z")

</div>

Actually, I can’t even lose them in the right place right now, since I believe I have to wait for 20 days. And that’s what I’d like right now, to “lose them forever” in the hands of an arbitrator !

---

<div class="post-metadata">

**Author:** ![ZeroTax](https://bisq.community/letter_avatar/zerotax/32/5_5575768a8748004e209b776fc1b2916d.png) [@ZeroTax](https://bisq.community/u/ZeroTax)\
**Post date:** [November 12, 2019, 3:09am UTC](https://bisq.community/t/buyer-disappeared-when-can-i-have-my-deposit-back/8704/4 "2019-11-12T03:09:38Z")

</div>

What happens after 20 days? How will you get in contact with an arbitrator? Does void trades get compensated?

Maybe missing something here.  
Documentation is poor on this.