# Buyer made a chargeback (SEPA)

**URL:** <https://bisq.community/t/buyer-made-a-chargeback-sepa/7378>\
**Category:** Support\
**Created:** [April 12, 2019, 5:56pm UTC](https://bisq.community/t/buyer-made-a-chargeback-sepa/7378 "2019-04-12T17:56:51Z")\
**Posts on this page:** 1\
**Showing post:** 19

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**Author:** ![super-e](https://bisq.community/user_avatar/bisq.community/super-e/32/2102_2.png) [@super-e](https://bisq.community/u/super-e)\
**Post date:** [April 18, 2019, 12:47am UTC](https://bisq.community/t/buyer-made-a-chargeback-sepa/7378/19 "2019-04-18T00:47:34Z")

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Banks involved from the scammer side:

- Volksbank Cloppenburg (Germany) BIC: GENODEF1CLP
- BUNQ B.V. - Amsterdam (Netherlands) BIC: BUNQNL2AXXX (My same bank!)
- RAIFFEISENBANK HESSENNORD EG - WOLFHAGEN (Germany) BIC: GENODEF1WOH

They have all requested a chargeback, luckily so far only one got executed, but still my bank (Bunq) shut my account down and I have my other funds frozen, to make it worse look at the reply from their complaince team when I emailed them offering collaboration and proposing to produce any documentation they might need to check my behaviour was legal and legit:

> Hello,  
> There’s no need for submitting any further documentation. Your account will remain blocked, consequently our services are no longer available to you.  
> Regards,  
> -the bunq compliance team

Great customer support, isn’t it?  
-E-

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