# Buying bitcoin, bug and moderation issue **URL:** \ **Category:** Support\ **Created:** [December 8, 2016, 11:24am UTC](https://bisq.community/t/buying-bitcoin-bug-and-moderation-issue/981 "2016-12-08T11:24:31Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [December 8, 2016, 11:24am UTC](https://bisq.community/t/buying-bitcoin-bug-and-moderation-issue/981/1 "2016-12-08T11:24:31Z")
I bought bitcoin and for I problem that I think is related to [null deposit transaction bug](https://forum.bitsquare.io/t/null-deposit-transaction-id/878) I opened a support ticket, because the screen displayed that I had to wait for one confirmation but I couldn’t even look at the transaction on a block explorer. The moderator told me that there was really a bug and I confirmed with him that the transaction was on the blockchain and that I should make the SEPA transfer. I did. 1 day after I communicated that I made the transfer, I have this annoying message: "hi, did u send the EUR? if not i will close." I replied that yes, the payment has been made, but I have no answer and I’m a little worried. ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [December 8, 2016, 1:00pm UTC](https://bisq.community/t/buying-bitcoin-bug-and-moderation-issue/981/2 "2016-12-08T13:00:36Z")
All is fine. I responded now in the dispute chat. I inform the peer that you sent the EUR and once he confirms you will get the BTC out. Lets continue in the dispute chat with further conversations.