# Canceling a running trade

**URL:** <https://bisq.community/t/canceling-a-running-trade/697>\
**Category:** Support\
**Created:** [September 28, 2016, 12:54pm UTC](https://bisq.community/t/canceling-a-running-trade/697 "2016-09-28T12:54:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![geraldbaeck](https://bisq.community/letter_avatar/geraldbaeck/32/5_5575768a8748004e209b776fc1b2916d.png) [@geraldbaeck](https://bisq.community/u/geraldbaeck)\
**Post date:** [September 28, 2016, 12:54pm UTC](https://bisq.community/t/canceling-a-running-trade/697/1 "2016-09-28T12:54:58Z")

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So someone wanted to sell me BTC via SEPA. But the provided IBAN is not correct and there is no way to tell it to the seller, cancel the trade or contact an arbitrator. What can I do except wait for 8 days until the arbitrator kicks in.

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**Author:** ![coinstash](https://bisq.community/user_avatar/bisq.community/coinstash/32/213_2.png) [@coinstash](https://bisq.community/u/coinstash)\
**Post date:** [September 28, 2016, 4:32pm UTC](https://bisq.community/t/canceling-a-running-trade/697/2 "2016-09-28T16:32:58Z")

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Hit Ctrl-O to open a ticket with the arbitrator.