# Cannot click "Payment Started"

**URL:** <https://bisq.community/t/cannot-click-payment-started/5424>\
**Category:** Support\
**Created:** [May 10, 2018, 11:24pm UTC](https://bisq.community/t/cannot-click-payment-started/5424 "2018-05-10T23:24:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Noah](https://bisq.community/letter_avatar/noah/32/5_5575768a8748004e209b776fc1b2916d.png) [@Noah](https://bisq.community/u/Noah)\
**Post date:** [May 10, 2018, 11:24pm UTC](https://bisq.community/t/cannot-click-payment-started/5424/1 "2018-05-10T23:24:08Z")

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Hello,

I made payment to a peer, but Bisq doesn’t allow me to click “payment started” button. The button is grayed out, inactive and I cannot click it. It states transaction has failed, which is not true - all transactions (maker fee, taker fee, deposit transaction ID) are posted and confirmed on blockchain. I opened a dispute to ask arbitrators to help out but haven’t heard yet.

This is irritating. I noticed someone else had identical issue before.

One thing I have learned so far, after several successful trades, is that whenever I sue Bisq for trade after 4pm ET., the app starts acting in an unpredictable way, producing errors.

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<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [May 11, 2018, 11:04am UTC](https://bisq.community/t/cannot-click-payment-started/5424/2 "2018-05-11T11:04:47Z")

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It is probably the best that you wait for the arbitrator now.  
If he doesn’t respond in 24 hours since you opened a dispute, post his onion address here so we can determine who it is and contact him over the forum.